davej46

You need to be careful with the new Firefox browser.   For some file types the download window now has several options to select including the option to open the file which is the default.  See the attachment.   Be sure you select download and not open  as your choice.  You can also specify that as your default. Caught me by surprise more than once.

DaveJ

I'm a new HELIX user.  Reading the forums I saw where some were commenting on the volume pedal being inconsistent when switching presets.  Turns out a parameter setting can fix this.  In the Global settings for Footswitches, change the expression pedal setting from preset to global.  Thanks to YouTuber Ben Vesco for the tip.

DaveJ

ADDENDUM:  Just want to add that where you find these parameters will depend on what firmware version you have.  Right now my new unit from Sweetwater is on 2.30.0.  For that version Exp 2 is volume.  It may be different on 2.92.0 or other versions.  Also, I found that it will matter how the preset is configured.  I found several default presets that DO NOT have a volume pedal.  You can rock that pedal all you want.  It won't make a difference.

DaveJ

The manual says to use the Left/Mono output for mono applications.  Does anyone know if the Firehawk FX 'senses' that the mono output is being used and thus sums both channels to this one output connection?

The manual says to use the Left/Mono output for mono applications.  Does anyone know if the Helix 'senses' that the mono output is being used and thus sums both channels to this one output connection?

On 6/13/2020 at 10:54 AM, twsammons said:

I have upgraded to 2.92.  Everything is great, EXCEPT when I switch from one tone to another the volume does some crazy things...Sometimes the volume is gone and I have to tap the volume foot pedal for it to come back to the volume level I have it set at.  This is a disaster when playing live switching from tone to tone quickly and all of the sudden it is muted until I tap the pedal.  Am I alone here?  I read through the comments and found nothing of the sort.  Sorry if I missed it.  Need to fix this fast!

This is a Helix floor unit

I just receive my new Helix from Sweetwater and had a similar problem.  When switching presets, the output audio would cut out.  Input seems to be ok as I can see the icon on the screen flashing.  By output I am monitoring headphones and USB 1/2.  It happens if I am using the foot switches or scrolling using the Preset knob.  Have written to Sweetwater to see what they suggest for a remedy.  Have not registered w/Line 6.  Waiting so see what develops.  Shouldn't

be a heat problem.  I would say it was on less than an hour.  Maybe a 2.92 bug?  There are several Helix users on YouTube.  Haven't heard any of them complaining.

I have had several Line 6 products starting with the DuoVerb so I am a fan.  From my experience they seem to be pretty good with support.  We'll see.

DaveJ46