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derekeugene

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Posts posted by derekeugene

  1. Since you just switched to a new computer, I may be able to help because I was in the same situation and this fixed it.

     

    Go to your Authorized Devices page in your line 6 account here, not the updater app.  Make sure you've disabled any old ones you aren't using.  I had several old computers that are long gone that were still authorized.  Deleted those and Helix Native worked just fine.  Here's a screenshot of mine, I had four of them authorized plus my new computer, so it didn't work there.  Once I deleted the extras, it worked perfectly.

     

    image.thumb.png.8c02eb49ce99ed2715bc0fd801b4b4ae.png

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  2. Hoping to get some assistance on a persistant issue I've had with Helix Native.  I have a constant bit of distortion that I can't get rid of.

     

    Here's an example - https://soundcloud.com/derek-eugene/helix-noise

     

    This is recorded direct in logic, but it comes through in headphones and monitors as well.  I've used a few different interfaces (Focusrite Scarlett, Behringer 204HD, IK Axe I/O, Apollo Twin).  This happens with both stock cabs and IRs, the attached clip is using one of the more popular custom patches from the Line 6 site.  I don't see any apparent clipping in/out.  I've checked the sample rate and it matched between the interface and Logic at 41, and still happens at 48.  

     

    Any assistance would be awesome!!  I love the tones I am getting, aside from that low end distortion.

    Output 1-2.mp3

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