Problem with headphone Right Channel in Helix Posted July 4 Is anyone able to confirm that the Helix floor ALWAYS has some sound seepage when the headphone knob is all the way to zero? It's a bit irritating, but I don't hear any of the sound distortion mentioned above. Yet, so many people in one thread with similar issues (knob at zero = faint sound) would seem to indicate it might be common. I was tempted to ask through a support ticket, but if others on here can just confirm it's normal maybe I'll let it go. If it is fixable then I can contemplate that. Thanks!