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patriciogac

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Status Updates posted by patriciogac

  1. Hi! Thank you for all your efforts. Sadly my DT50H was left behind with no changes. (only thing they do was exchange the 12ax7 EH leaving on it 2 12ax7 JJ. They do not perform Bulletin 059 or any other maintenance (No bias check, etc). The hiss is very noticeable mainly on Topology III with Class A and 12ax7 enable. I know this is normal, but I dont find the level of the noise beign normal. I decided to brought the Amp to another technical service (there is NO other Line6 authorized service in Chile), look for someone to check bias and hopefully reduce the floor noise of the amp (when I put different brands of 12ax7 the floor level change sometimes for good, sometimes for bad... so that is a clue. I want to know what happened if my amp fails due to not perform Bulletin 059 when Audiomusica knowing about it dont do anything to my amp. Beside I want to ask you for help or tips to reduce my amp noise floor and perhaps instruction to when I bring the amp to another service center. Thank you so much!

    1. Show previous comments  1 more
    2. psarkissian

      psarkissian

      Looking into this further. Thanks.

       

    3. psarkissian

      psarkissian

      Pablo Vasquez <pablo.vasquez@audiomusica.com>

      +56 9 73504908.

       

      Try them and see what they can do about it. Was in touch with them through our tech channel.

       

    4. patriciogac

      patriciogac

      Thank you very much psarkissian! Saddle, I had many emails with Pablo Vasquez at that time, I understand he is the head if the audiomusuca service relate to Line6, I spoke with him soecifically about bullentin059, and to perform maintenance and bias of my amp, and the final result was what you already know.  If you ask me, I could try one more time.....

      Screenshot_20220719-135032_Gmail.jpg

  2. Well Sir, I can't leave without write a big thank you to you for your great help. Sadly, I call yesterday Audiomusica, they told me they receive Bulketin 059 and "diagnose" the año..... the amp has nothing bad ?I doubt they checked at least for tube Bias value), and Bullleyin 059 does not affect the function of the amp so they have not doing anything about that either. They ask me to pick up the amp by next Friday. I bother you for the las time asking you to assist them about the step necessary to check this very special amp. I thank you in advance and understand if there is nothing you could do. Thank you!

    1. psarkissian

      psarkissian

      Anytime,... it's what I'm here for.

      They do have to make certain that it's the correct fuse,... it is a very specific fuse.

       

    2. patriciogac

      patriciogac

      pablo.vasquez@audiomusica.com

      alcides.ayala@audiomusica.com

       

      That's are the email address of who are seeing my amp at Audiomusica

    3. patriciogac

      patriciogac

      Sorryvto brother you again. Today I received an email from Audiomusica. They will not be doing anything to my Amp (bulletin 059, or anything else), they told me they do not have the necessary spare parts to perform the modification. They don't perform any maintenance (check bias ,etc)  either. They ask me to pick the amp, and they will call me when they have the spare parts or something like that. I think audiomusica needs to be call to update their communication to Line6 as an authorized Line6 service.

  3. Thank you very much! Audiomusica told me that they received the Bulletin 059, but they think that that is not related to my  "problem". I ask them to proceed with Bulletin 059 anyway. I take my DT50 Head to them in the first place because it is second hand and I hear a lot of "noise" mainly in topology III, and because of that I want an "authorized Line 6 center" to do the maintenence (check bias, tubes, etc) and with the hope that the noise floor can be lowered... when I ask you here in the forum (THANK YOU ONE MORE TIME), you told me about my serial number being candidate to perform the Bulletin 059 work. PLEASE tell them step by step the hints to make a good maintenance of my amp, check bias, etc, and to decrease the noise floor.... They will do whatever you say, because this work is too much for them IMHO.... they told me they dont found anything that cause noise so they want to sent it back to my, without perform Bulletin 059, and without checking BIAS or perform any maintenance. PLEASE!

    1. psarkissian

      psarkissian

      Emailed them yesterday. Awaiting a response. They seem to be having trouble with their service logon. 

  4. Thank you for check it!

    .... so, what it is supposed to do with this information?

    ... Im have planned to go to my local Line6 authorized Service (Audiomusica! In Chile) for maintenance... Must I tell they to check for sometthing? Or tell they to change the tranformer?

    1. psarkissian

      psarkissian

      Take it to the local authorized service center. The service bulletin will tell them what they need.

      If they have any questions, they can contact me through our normal service center channels.

       

    2. patriciogac

      patriciogac

      Ok. That is what I will do. How I tell them to contavt you? Under your forum name? Thank you again!

    3. patriciogac

      patriciogac

      Oh.... It is suppose to be correct that they charge me the cost? And... can I ask thrm to install a 220V transformer (since I live in Chile)?

  5. 21A901S6047000468

     

    DT50 head

     

     

    Thanks!

    1. psarkissian

      psarkissian

      Yours is in that serial number range. Have it checked.

  6. Hi! I dont see other place to put my DT50Head serial number.... it is OK to put it here?

    Thank you in advance 

    1. psarkissian

      psarkissian

      Give it to me here.

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