Helix USB connection issues in Helix Posted September 28, 2021 1 hour ago, datacommando said: Really? Are you serious? Start here! Then find a witch doctor or someone who understands the voodoo involved with USB, or click on question mark in the black dot in the lower right hand corner of this page and follow the link named “USB Connection Issues” under the Common Product FAQ heading. Hope this helps/makes sense. thank you for the Passive-aggressiveness and link sharing. Just the help I needed.