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Posts posted by mastodonrules

  1. Just wanted to let every one know how happy I am. The latest version of HX edit works with my new PC build. It seem s there was an issue because I was using the new X570 motherboard and newest ryzen cpu. Finally everything works flawlessly. I spoke to line 6 on the phone a few months back and learned that there was an issue there and am grateful they listened and addressed it.

  2. I know this is old but it sounds like me when I first got my helix floor. I hated it. I couldn't get a good metal tone to save my life because I was not familiar with it. I was using like I used my digitech rp 500. This is a different type of beast. After watching some videos and doing some research and even borrowing a headrush, I fell in love with my helix floor I can get almost any tone I can think of on the fly using HX edit and the tweaking is endless. This is an amazing sounding processor.

    • Like 1

  3. 18 hours ago, rd2rk said:
    20 hours ago, mastodonrules said:

                                  I do not know if it is my processor (Ryzen 3700X) or my MB but it is something lol. HX edit works on my other computers just not this one. The one I need it to.

                        I did update all drivers and tried 3 different GPUs. I have not opened a ticket but since everything has failed I will. I built this PC to use as my workstation for music as well as gaming. Hopefully this will get resolved so I can stop bringing my helix in my sons room to create new sounds and experiment lol. HX edit is so much easier than using the Helix its self to edit or create presets. Thank you for your advice and time rd2rk.

  4. On 1/30/2020 at 1:31 PM, rd2rk said:


    Of course it's not your fault! When Line6 built HX Edit they built in a feature that blocked YOUR specific configuration from being able to use it with Windows 10! :-)


    Seriously, here's what you do.

    First, make sure that Windows is up to date.

    Second, make sure ALL of your drivers are up to date, INCLUDING the Motherboard drivers.


    FWIW - it helps to be SPECIFIC about the hardware you're running. Certain Video cards and Motherboards have been reported as problematic.


    Delete all things Line6. Search your directories to be sure you got it all. Use a Registry cleaner (Like CCleaner) to make sure there's no lingering traces.

    Do a clean boot.

    Perform ALL Windows Updates.

    Do a clean boot.

    Now, being EXTREMELY careful to follow the install directions EXACTLY, Install the latest HX Edit (v2.82) with ALL options. Again, being EXTREMELY careful to follow ALL directions, use the L6 Updater to update the hardware.


    IF, after doing ALL of the above, you still have problems, start over with a CLEAN INSTALL of Windows 10.

    Repeat ALL of the above steps.


    If you STILL have problems, do a COMPLETE hardware inventory, open a support ticket and include COMPLETE details of your hardware configuration.

    If you're lucky, support will have a history of problems with your specific hardware configuration, or know some trick I'm unaware of.


    I know, sounds like a lot of work. But consider - your laptop works fine. Your DIY build doesn't. But you expect Line6 to fix it for you?

    Thanx for the advice. I did 2 fresh windows installs I am using an MSI X570 motherboard with a Samsung EVO970 M.2 and a vega 64 amd graphics card I still have had no luck getting HX edit to work on this PC. I am so frustrated with it.

  5. HX edit has never worked on my new PC build using the newest windows 10 version. It works perfect on my old PC with the older version of windows 10 and my laptop but when I built this pc in august 2019 I installed the newest ,latest version and build. Has not worked since. Just a clear window that closes when the helix is connected.I know a little about computers enough to know it is not my fault and it seems to be missing a framework hindering it's operation. I wish it would be fixed.

  6. 19 minutes ago, jmcecil said:

    I have this same issue on Windows 10 and have opened a support ticket.  I suggest you do so.  It's possible one of the basic suggestions will help you, but it seems there are potentially bigger fish here.

    It appears so. This works on my gaming PC but the one I just built for recording and streaming has this issue and I have tried almost everything. Thanks for the reply.

  7. 21 minutes ago, HonestOpinion said:

    More info please. Which version of HX Edit did you install and what version of the firmware are you on? What OS are you using?

    2.80 both. Windows 10 home latest version. 

  8. Everytime I try to open hx edit it copies whats on my desktop into a slightly smaller window then closes as son soon as it connects to my helix. I've tried reinstalling,restarting and every compatibility mode. I don't know if it makes a difference but I have a new ryzen 3700X processor.Please help me if you can. Thank you for any help you can give.

  9. If I could afford it I would buy it to. I love my Helix floor but I always want more. Maybe it's a grass is always greener thing but I m just addicted to gear and toys and love playing with them. I get the best sounds I have ever got out of a processor from the Helix and I love it but I also bought it because I was under the impression there would be continuous updates. 

  10. Anyone able to come up with a good sounding acoustic sim preset. I've tried and have a few some even using taylor IRs but I'd like to know what others are doing and how you are doing it. Are their some some basic guidelines to follow. Thank you.

  11.   When I first bought my Helix I didn't understand it and how it worked and tried to use it like one of the many cheap multi effects units I've owned in the past. But after research and tinkering I fell in love with it and look forward to using it every day. But I kept trying to use IRs believing what I was reading about the stock cabs. After getting some IRs that I found to not be to my liking I started tinkering with the stock cabs more and found that I now live them and have been creating and using presets with stock cabs. They sound amazing to me. Was wondering if this is the case with others.

  12. On 2/14/2019 at 1:02 PM, MarkJarvis said:

    Hi All

    Not trying to start trouble...I have been a very long time Line 6 user (POD 500 and Helix owner) but just listening to the 'stock' Fractal AXFX 3 sounds (263 amps) this thing kills...I just dont think there is any real comparison..maybe Line 6 can update Helix..and maybe its just me but damm I dont get that feeling listeing to the stock patches of helix or third party or my custom presets..


    What do you guys thinK?

    DEMO of Fractal AXFX 3 presets


    No comparison? I get killer tones with my Helix. I'm addicted to gear and always want more and I find the helix quite satisfying. 

  13. On 2/14/2019 at 1:45 PM, MarkJarvis said:

    Kilrahi ..still waiting to hear something you have done on helix..anything

    no matter what he uploads you will  look for flaws and try to exploit them to support your argument. Atleast it seems that way with how you're pushing the issue. WOW.

  14. On 2/14/2019 at 1:35 PM, MarkJarvis said:

    Kilrahi Just curious, but do you like Hawaiian pizza?  If your asking do I like crappy sound? no

    If I was betting, I would bet you would not post anything you have done on helix...

     What is that suppose to me mean? What is good tone to one person may be crappy to another it's all a matter of taste. I like stinky cheese with my reverb. Enjoy playing. We are lucky to have the toys available today.

  15. I know this topic is old but to anyone reading when I first received my Helix I was sure I had been duped and all these people were insane and I could get better tone with an RP 360. I was extremely wrong and I'm glad I didn't give up. I have gotten IRs and I hardly use those now because I've learned how to use the helix to get what I wanted from it. I love it and no longer look externally for presets and IRs I simply make my own and they sound Vetter to my ears than anything I'll buy. Learn to really use the tool it is amazing.

    • Like 1

  16. On 8/7/2018 at 12:52 PM, RD1967 said:

    While the new Reverbs in 2.6 are an improvement over the original release they are still not in the same league as Strymon.  Maybe one day L6 will have verbs that are very similar to Strymon.....I would like to see that, too!  But for now.....you'll either need to add your Strymon pedal to the effects loop or just use what the Helix offers.

          I feel that for the price they should sound better than a $100.00 multi effects pedal. My zoom g7 had an awesome sounding reverb. Although I know the helix is different and tweeking it takes some serious getting use to.


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