prograffiti

i wasnt exspecting a 1800 unit breaking like that, i got rid of my hd500 and got this and i think im going back to old school a pedal board with separate pedals, the money i spent with this company and when i called i was told i have no idea what the issue is so that supoort and the best but i also have 2 line 6 amps, a variax JT model, wireless jacks and i had hd 300 400 and 500 not to mention a m9 and wanted to downsize after all i know i need a back up but in my opinion they should not release updays if they dont work as you can see a lot of people are having the same issue

i cant believe i spent close to 1800.00 for this used it twice for a total of 5 hours then they said i needed to update now it wont boot it is a damn same i even lost our job at the club we were playing at as it did this just 2 hours before the show and on here not one line 6 support person evers post amything I guess it all about the money thay got our 1800.00 and i got a useless paperweight i tried all sugguestions to reset the unit and all fails even holding down 5 and 6 under the screen. what a damn waste of time and money?

thanks all i will try that today

so you need the special cable going to the usb and a 1/4 inch to an amp? so both need to be plugged in at the same time?

Do you have a cable connected to the 1/4" guitar jack on the Variax? That is the device power switch.

so you need both cables plugged in to the guitar one going to the usb box and a 1/4 inch out to an amp?