PierM

On 12/8/2023 at 4:39 PM, fruijter7777 said:

About Helix Edit and Helix Native:

Why are there no (options to see) pictures of the amps and effects, like there are in Amplitube 5 and TONEX of IK- Multimedia.

 

I own a Helix Floor and this would be more  joy and far more handy !!!

 

Anybody knows a special reason for this flaw?

Because the main UI is mirroring the LCD of the Helix, which doesnt have enough resolution or graphic power to render a patch with skeuomorphism sprites, as you can get with Amplitube or BiasFX and similars, which are meant to be rendered on a computer/tablet screen.

On 1/5/2024 at 3:16 PM, silverhead said:

I believe he’s referring to the golden guitar pick that is displayed alongside a preset that was purchased in Helix Marketplace. It indicates that the preset is protected and needs authorization. Your Line 6 account knows that you own the asset (or not) so you need to login to your Line 6 account within Helix Native to gain authorization. If your Line 6 account does not reflect your ownership the preset cannot be accessed.

Ah ok, make sense. Tnx for the explanation.

Never bought a preset, never will, so didnt know that gold pick of death :)

What is the pick of death? Error code?

Did you turn your Mac on? 

On 12/28/2023 at 9:10 PM, cruisinon2 said:

 

It's anybody's guess of course... but in my experience, companies that wake up one day with a bug up their a$$ to "reinvent themselves", tend to regret it. Now where'd I put that bottle of New Coke? Lol...  They either go back to doing what they do best, or they end up in Chapter 11. Being one of the pioneers of amp modeling, I can't see them abandoning the market completely in pursuit of some untested gamble as their new "flagship" device. I doubt Yamaha would be on board with that sort of financial Russian roulette, either...

Yeah, not saying I see them releasing a flying horse, but something more "multimodal" oriented, behyond the black box with a screen, buttons and a pedal archetype. 

As a L6 product user/owner since their "day one", imho next flagship wont be a modeler at all, but something completely different and unexpected. I dont see them anytime soon scratching the barrel of the oversaturated modeling market.

Im also using the Capo and I cant get any of the problems above. Real time responses? Of course they are realtime, and latency is pretty good especially for small intervals. To me sounds like you are placing the pitch block in the wrong spot in the chain. 

On 7/20/2022 at 9:07 PM, kmcnall said:

Hello!   

 

I struggled mightily  with this problem, so I want to document it on a clean thread.   I'm grateful for those whio helped and tried to help with this issue.

 

Problem:   After migration to a new Mac Studio using Migration Assistant, Helix Native crashed my DAW hard with any access of the Helix Native Plugin.   Attempting to load any project already using the plugin also crashed immediately.

 

Ultimate Reason for Crash:   Helix Native's authorization process is not friendly to the Migration Assistant.   There does not seem to be a clean process for migrating to a new Mac.  I'm still unclear on exactly what happened and why.

 

Ultimate Solution:     Completely uninstalling and reinstalling Helix Native.   There is not a clean way provided to do this.  The following information was provided by Line6 on what needs to be removed to completely uninstall Native and whatever data file was the actual culprit.  Please use due caution before using this procedure:

 

Please look for and delete the following files:
/Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin
/Library/Audio/Plug-Ins/Components/Helix Native.component
/Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst
/Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3

Delete the following folders:
Folder 1:
/Library/Application Support/Line 6/Helix Native/
Folder 2:
~/Library/Application Support/Line 6/Helix Native/ - this folder is hidden by default. In Finder, from "Home" view, press Command/Shift/and Period to display the ~/Library folder. It will appear grayed out but able to navigate within it.

Once completed, download and install the latest version of Helix Native.  When you relaunch your DAW and access the Helix Native plugin, you may ore may not be prompted to log in and authorize.

 

+++++++++

 

Many tried to help me with this.  The tendency was to think my DAW (Digital Performer) was the culprit, so I installed Reaper and also tried to use Garage Band all with the same results.

 

If Line6 was still providing telephone support, this would have been resolved much faster.   Ticket support with 3-day turnarounds is tough.

 

I've made the following recommendations to Line56 to hopefully spare others this problem.

 

1)  If Helix Native is not friendly to Migration Assistant, let users know this, and provide a working procedure.

2)  Provide a complete uninstall program, with a means to save user data.

3). Change the authorization process to avoid this problem.

 

In the process of trying to resolve this, I did not run into a lot of people having this problem.   I don't know why they would NOT have the problem if migrating from one Mac to another, unless their strategy was to simply reinstall everything.    It may be that this occurrence was  an anomaly unrelated to the normal process.   

 

I hope this might spare someone else the time and trouble.!

 

Berst to all.

 

 

 

Man, I have to thank you for this! Lost 3 hours of my day because of that lollipop L6 authorization issue. I didnt do absolutely anything, just started with the DSP error out of the blue after a reboot, and none of the various suggestions around here worked out. Was going to give up 'til I've found this guide which worked perfectly. The core point here, at least for me, was to delete the two Application Support folders and reinstall.

Thanks again, and another big BOOOO for L6. Just hire better coders, jesus christ. I have a huge library of plugins from any kind of developer, and Native is the only one giving me these random problems (lost the count of how many DSP erros I've got since I use Native, and every time it's a different voodoo to solve it)

On 12/2/2023 at 10:30 PM, datacommando said:

Hi,

 

I had a confirmation of this being a “bug”, earlier in this thread, then later in an email from Support. Also, over on TGP, Digital_Igloo responded to another person asking about this issue. His reply was:- “Yes, there’s a bug. Will be fixed in 3.71. No time frame, but it should be soon.”

 

The Glitch Delay is not something that I use everyday, but it is incredibly irritating to discover that it now malfunctions for no apparent reason. I will just avoid using it until the fix, as it is too much hassle for me to roll back for something I don’t rely on.

 

Hope for a quick fix.

I use it quite a lot, but in a very very subtle way, as it's less boring than a standard delay and if properly setup it can be a lovely sparkly ambient filler. I programmed sort of clone for the Zoia, but still rolled back my HX stomp for now. I did the mistake to jump into this firmware because I was interested in the new clean amp they added...

I confirm Glitch Delay is broken and that's fu**ing annoying. Seems like feedback is either 100% or 0%, so the block is pretty much unusable. When random stuff, unrelated to the firmware, get broken ...it does lollipop me off as you never know if other blocks have been messed up as well, so it makes me nervous with all my own presets stability and consistency. Rolling back (AGAIN). 

On 11/30/2023 at 3:03 PM, datacommando said:

Hi,

 

I’m not sure where you got that idea, because they are available:- from the Downloads page for the 3.60 Firmware

 

Compatible OS: Mac OS X, Windows 7, Windows 8, Mac OS Mavericks, Mac OS Yosemite, Windows 10, Mac OS El Capitan, macOS Sierra, macOS High Sierra, macOS Mojave, macOS Catalina, macOS Big Sur, macOS Monterey, Windows 11, macOS Ventura, macOS Sonoma

 

Picked out in red to make them more obvious!

Hope this helps/makes sense.

 

Im pretty sure he's refereing to the OS tab in the main download section. That list of OS is indeed old as my a**.

I was very tempted to buy two FR12 but the hiss is crazy! Reminds me the same hiss I had/have in the FH1500 coming from the HF driver.

Nope for me.

If people needs their damn pedals to work and look like an iPad, they should probably buy an iPad.

I put a fan in front of my powercabs. Works great.

On 10/6/2023 at 10:50 AM, josehdx said:

It is not possible to use a magnetic pickup for individual strings. At least I don't know any that can do that

Never heard of hexaphonic pickups? :)

If there is no enough market demand, make no sense for them to keep a pipeline just to sell a bunch of guitars, nor to start a Variax II project. A production pipeline costs lot of money, and we all know how little Yamaha cares of niches products. Also, the Variax technology is really old, so to me looks like it's the right time to move on.

Im not longer using the variax tones, they are thin and lifeless for me these days and software is totally unusable on modern OS, so I dont care much anymore, but still I have to say my JTV 59 has one of the best neck profile and best fretboard feeling I have in my arsenal. Means I will be still using my JTV as a regular guitar for many years to come, and that always been the real bonus  of these instruments.

Buy a 60W solderer and a solder sucker and remove the USB socket and all the soldering material from the back of the socket, on the PCB - and see if it does boot. Good luck.

They all sound garbage to me lol.  

If this happened out of the blue, I'd contact support.

Don't be lazy when asking for help. We need more details about your setup and Helix connections and monitoring system to better help you. Of course what you are reporting doesnt sound right.

Point is Boss is shady with his standards, so they dont clearly states their "raccomended" adapter is a TYPE A TRS. People will just buy a cable looking like it, without knowing the TRS soldering is different, and it wont work. Since the standard is TYPE B, it's very common to buy this last one.

I have seen this a million times.

On 7/25/2023 at 8:24 PM, Schmalle said:

Boss MIDI Out -> HxStomp MIDI In

No, isnt that easy. The RC500 doesnt use DIN, but TRS Type A. Standard is Type B, so if OP isnt using a proper TRS to DIN Type A, it will never work.

Have you set the MIDI PC RX correctly? (OFF/USB/MIDI Port/Both)

Also remember BOSS uses TRS MIDI Type A, so you need a proper cable adapter otherwise it wont work.

Not sure what you mean, but if you are a musician and want to communicate with l6, this should be the right contact;

https://line6.com/company/contact/artist/

I wouldnt connect the Helix USB to an hub. Typical cause of com stability problems.