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PierM

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Posts posted by PierM

  1. On 7/25/2022 at 3:56 AM, DazzaxMusic said:

    Hi guys!

    I'm having a problem too. I just tried to update my band's helix from 2.30 to the latest 3.15 and the update stopped at about 33% and has left the helix pretty much frozen. If I turn off and on again it will show loading page then background will disappear as the red line goes across the screen and then it will stay with only the red line AND THAT'S ALL. Helix Edit software will not recognise it either. 

    Would appreciate your help,

    Cheers,
    Daniel

     

    Sounds like something went wrong during update. Before to proceed be sure to;

     

    • Do Not plug your Helix in a USB hub
    • Be sure the USB ports you are using arent also using an internal hub
    • Do Not run any other software while updating
    • If a USB port fails updating, try another one (for example, my laptop has only one port that allow me to update my Helix/HX without issues)
    • Use the stock USB cable, or the shortest USB cable you have available.

     

    Turn OFF the Helix.

    Now, close the HX Edit (once the unit is stuck it wont communicate with the HX Edit anymore).

    UNPLUG THE HELIX from the PC/MAC

    Close any application running on your computer (browsers, streaming apps, music apps, etc etc)

    Grab the latest Line6 Updater and install it.

     

     

    Now, assuming you have the Helix Floor here, reboot the unit while holding down FS 6 and 12 (Safe Boot Mode).

    Once the unit is ready, plug back the Helix USB and launch the updater and feed the unit with the firmware you want to install.

     

    Good luck. :)

     

     

    • Upvote 1
  2. On 7/23/2022 at 10:50 AM, ReeV0 said:

     

    Hmm interesting. Back to square one haha

     

    Its not really like night and day, but little glitches like warble and false harmonics are less common with Poly Pitch in complex phrases. At least that's my personal experience, using these effects intensively. Experience might probably vary between different styles and genre...etc :)

    • Like 1
  3. I do use a lot the poly blocks, and IME the Poly Pitch seems tracking better than Capo, especially for soloing, phrasing, glissato etc etc. Capo is fine for very basic things, like chords in first position and powerchords.

  4. On 7/19/2022 at 11:23 PM, jwoertz said:

    I received a pre-owned HX Stomp XL yesterday. Everything looks good except the top right foot switch (switch D) has no capacitive functionality. The other functions of the switch are OK. All of the other switches work fine. I flashed the firmware, turned the capacitive setting on and off a few times in the systems settings and still the same issue. Otherwise it's in brand new condition. Anyone else ever see this? Is there a way to test all of the switches? Help!

     

    Open a support ticket. These problems are not fixable via UI.

    • Upvote 1
  5. On 7/19/2022 at 6:54 PM, chris050177 said:

    Thanks for the feedback, what’s it like using the speaker models / amp in the room?

    Fair point on the ‘old’ comment ;-)

     

    If you are not expecting it to sound like a 4x12, then it should be fine. :) For sure (still to my ears), when used as speaker simulation, sounds more convincing than when used as FRFR, so maybe it would work good for you. Im using them as FRFR because I do also run synth sh*t through them, so speaker sim isnt an option for me. :(

  6. On 7/19/2022 at 6:25 PM, chris050177 said:

    Hey all, wondered if you could help me out and hopefully give me some advise/feedback on the Helix & PC212+.

    I’m looking to finally upgrade from my old Firehawk 1500, which I managed to get some tones out of after some tweaking etc but the lack of any future support has meant I’m looking to move.

    I play mainly rock / metal and will only ever use this new rig for home.

     

    So I wanted to get some feedback from my fellow line 6 users on what the helix is like with the powercabs as after a lot of research seems to have mixed reviews on sound quality / amp in the room feel etc, I have heard that you need to send a hot signal into the PC+ to get the best.

     

    Any thoughts/advice is really appreciated and sure it will sound better than my current rig regardles.

     

    I dont have the 212+, but I do have two 112+, and I also have a FH1500.

     

    FH1500 as FRFR still sounds better to me. Cleaner and brighter than the 112+. But that it's just my personal opinion. I only suggest to try before to buy. ;)

     

    Also not sure we can call it as "old". FH1500 launched in 2016, Powercab in 2018. :)

    • Upvote 1
  7. The Stomp doesnt have dedicated setlists. All presets are stored in a single setlist, so what I do with my FAVs is to store them in the first positions, and move down the less inportant and/or experimental/WIP presets.

     

    The big brothers, Helix Floor, Rack, LT etc, they have dedicated User Setlists, separated from the stock presets and templates.

    • Upvote 1
  8. Yep, it happens, and that's the classical cause of the tap/tempo glitches some people are reporting around threads.

     

    Those are not real 3PDT footswitches, but just mechanical FS that stomps against tactile microswitches. So, if you want to clean the thing, spraying against the FS isnt doing anything..

     

    You should spray directly against them, which will require a full disassembly (see the video), but IME this works just for a limited amount of time;

     

    image.png

     

     

     

    • Thanks 1
    • Upvote 1
  9. To me happened to a basically brand new unit, which is powered behind two lines of protection; UPS and Power Conditioner. Voltage hits my pedalboard after Power Conditioner V/A has been stabilized (I do use the same line to protect my workstation NAS racks) so - at least in my case - I can totally rule out the power theory. I think it's just random stuff, and maybe just a weak spot that sometimes (rarely) is being triggered.

     

    Never happened to my old floor or rack in 8 years. Looks more a HX thing.

  10. On 6/30/2022 at 12:03 PM, Duke_Skellington said:

    I just had this happen tonight. All my presets are gone since my last backup. Obviously oim on 3.15. So i have to factory reset and download all those updates again!? And just as importantly, what caused it? 

     

    After the reset you will still be on 3.15, so that's not a problem. Then restore your last backup and you'll be fine.

     

    Happened to me too, out of nowhere...so it's one of those random glitches that happens to computers I guess. Since looks like it's happening after a boot (and not during a session), it could be related to a memory allocation error or R/W error while booting and/or shutting down...who knows. For sure is not your fault. ;)

    • Upvote 1
  11. You could grab a cheap Headphone amp (20 bucks for the Behringer HA400), and plug the RC500 line output to it, and headphones to the headphones out. This is just pushing the line level to headphone level. Won't sound pristine, but it should work just fine. You'll also need a Y cable with two TS jacks for the RC500 output going into a TRS jack for the Headphone amp. (Guitar----->HX Stomp----->RC500----->HeadphoneAMP----->Headphones)

    • Upvote 1
  12. I use PCs since the day they released lol. Please dont teach me how to use them...XD

     

    Never used their IRs. I use them as FRFR, and know every single aspect of them. The blanket is there, but as I said, as soon you are used to it, it will be fine. In fact I still use them. Also, blanket, the way I meant, means there is lack of clarity, Im not talking about highs or brightness. So there is not tips and tricks you can do to solve a clarity issue. Anyway, they are fine.

     

    Opinions. ;)

  13. Powercabs are fine, but whatever setup you are using, they suffer the "blanket over the speaker" sound. Again, as soon your ears are used to that sound, you are probably gonna be fine with them...but if you jump from other systems, like studio monitors, or Catalyst, or other and better solutions, you really hear that boomy and muffled output, especially if they are placed on the floor. Even my old FH1500 sounds better than the two PC+, but the thing is heavy as a truck, so I can only use it at home.

     

  14. On 6/6/2022 at 9:10 PM, gianchiar said:

    I have owned an HX Effects for a few years now and loving it but I always found the tap tempo function really inaccurate (since the beginning and through various firmware updates). Before you mention it, it's not user error...the tap tempo on the M9 I still own works as it should, as well as other delays I own. I have a couple of friends that have the same unit and mentioned the same issue...is there something I am missing here? Something I need to change in the settings? anybody else that experienced this or can point me to a relevant thread? THANK YOU!

     

    Yes I had this same problem on both helix rack control and helix floor. Never had this issue using the tap button on the rack front, neither when using remote footswitches and/or midi commands. Also my HX Stomp doesn't suffer the issue, but it feels it's using different FS.


    When I investigated the issue on my boards, I've found that sometimes the footswitch was getting two taps in a single FS press/release cycle. So sometimes tapping 60 was resulting in ~120, or even more. Sometimes was like getting a tap when pressing, then another tap when releasing. Sometimes was just an instant double tap, resulting in a full throttle BMP... Sometimes even quitting the tuner, was double tapping. That was probably a malfunction on the little switch that sits under the mechanical footswitch (Helix does use a tactile switch being pressed by a FS mechanical assembly, which is the one you kick). Not saying you have the same problem that I encountered, but yeah, I had this. 

     

    Didn't found any definitive solution, as it depends on a multitude of factors, such angle of pressure, applied force, speed etc...

     

    Probably, in my case at least, the solution would have been to replace the tactile switch, but for me didn't worth it the effort.

     

    Line 6 TACT Switch 6mm x 6mm - 24-31-1105 ( QN172384 ) - Pro Audio Service  Ltd

  15. On 6/2/2022 at 2:38 PM, ddewees said:

    What is the likelihood this could occur again, randomly?

     

    Not a valid statistic, but I've (had) 3 Helix (floor, rack and Stomp), along almost 8 years, and only get once on the stomp. I'm a OCD guy, so I had a full backup to restore.

     

    Was indeed random, and not a user error. They are computers, and as computers they go fubar every now and then...

     

     

    • Upvote 2
  16. On 6/2/2022 at 9:53 PM, Klydelovell said:

    Was it via a midi cable?  It may be jitter, which I hope not, but the other device listening to the source (which is a Circuit Tracks) is an MC101, and it seems to be fine.  That said, maybe the 101 is really accepting, I'll have to do some experiments, because my RC202 can't take jitter from the Circuit Tracks.  That said, I've asked people more knowledgeable than me if the Tracks has jitter, and I've gotten that *if* it does, it's .1, maybe .2 off.

     

    The test I did between zoia and stomp was via two WIDI master, and really worked. I even tried with no subdivisions (1/1), and tremolo was pulsing in sync with blue flashing. Also tried setting a delay in the zoia clocked togheter with the Stomp tremolo, and they were locked properly. Of course this wont help you much as your setup is different, but imho that is how it should behave.

     

    As for the jitter, I remember getting problems with some hardware that I tried to use as clock source (via midi cable this time), and that Helix didnt manage to follow...but in that case I remember the blue flashing was clearly off and erratic (sometimes even flashing red in between blue, which means disconnections from the clock).

  17. Description gave me an headache. These things, without a sound sample of the problem and a very specific documentation on power sources, routing, devices involved and settings, are just opening a door for an infinite list of assumptions, guessing or different interpretations of that "tremolo" effect.

     

    Never had/heard something similar tho.

    • Upvote 1
  18. On 5/12/2022 at 7:38 PM, willyjacksonjs22 said:

    But it’s a drastically change with helix native and not with other amp sims?

     

    Well, it depends on the frequency spectrum you are generating with any of those sims (**), and the dB at the mix output that it's hitting the speakers. There is nothing, native side (as any other VST), that it's changing when you change speakers.

     

    (**) that's A LOT of variables between the two different VST code and presets

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