liorsol1

That surlly explains my "problem" :)

Ok, I found some free IR's and load them and it seems to work fine

Thanks

No error, just empty IR's.

I allready opened a support ticket.

Thanks

I have reinstalled the firmware.

After building all presets, still IR's are empty

Ok, good point. I have upgraded the software to v2.92.

Still all IR's are empty, the only solution is that I'm able to delete the component without getting the error.

As I mentioned before, this porblem occurs also on the device itself without using the software.

I found the solution for this. all buttons for controling the snapshots should be mapped via the command center

Hi, 

I own an Helix LT (firmware 2.92). when I try to add an IR, both in Helix edit or with the device itself. I'm not able to choose an IR. All IR's are empty

When I try to delete the IR from the HX edit I get an error: Faild to remove item. an invalide parameter was specified

Hi, 

Just bought a new Helix LT.

I'm not able to use the 4 bottom switches in order to switch between snapshots.

I have changed in global parameters the "Preset mode switches" to stomp/snap.

the only way I'm able to switch between snapshots is with the down/up buttons

please help