I recently purchased an HX stomp and I'm quite happy with it. I connect it via USB to my windows computer's screen which is connected via USB-C to the computer. It connects fine to HX edit. However audio playback from the computer only works a couple of seconds after the Helix has booted up . It stops immediately thereafter and I'm not hearing anything. It seems to be more stable if I connect the Helix directly to the computer's USB port. Is this a known issue? I would really like to route the connection through the monitor as I don't have to plug cables all the time. As I can hear audio initially it at least seems to work somehow, so I wonder if there is an easy fix for this.
No sound over USB from computer via hub
in Helix
Posted
Hi, I'm new to the Helix.
I recently purchased an HX stomp and I'm quite happy with it. I connect it via USB to my windows computer's screen which is connected via USB-C to the computer. It connects fine to HX edit. However audio playback from the computer only works a couple of seconds after the Helix has booted up . It stops immediately thereafter and I'm not hearing anything. It seems to be more stable if I connect the Helix directly to the computer's USB port. Is this a known issue? I would really like to route the connection through the monitor as I don't have to plug cables all the time. As I can hear audio initially it at least seems to work somehow, so I wonder if there is an easy fix for this.
Many thanks