Guitarmaniac64

When are you gonna fix the offset tuner issue?
I use the offset settings on the tuner to tune my true temperamented fretted guitar 
i set it up as follows 

Low E string = -2

A-string  = 0

D-string = +2

G-string = +4

B-string = -1

High E-string = -2
If i save a backup to my computer and have ticked in all "boxes" i guess tuner is  "global" and then load in that backup later on (it doesn't matter if i have upgraded the firmware or if i am on the same firmware)
All offset setting i have setup works except the D-string which stay on = 0 so i always have to change it to +2 otherwise my TT fretted guitar will not be in tune
I have reported it here before maybe i need to send in a ticket as it shouldnt take alot of time to fix that bug.

Hope it will be fixed on the next firmware update

On 3/7/2021 at 6:22 PM, Guitarmaniac64 said:

Helix Floor Tuner 
When i choose offset tuning and change the setting to TT Thidell Formula 1

E = -1

A = 0

D = +2

G = +4

B = -1

E = -1

And then do a backup so when i restore the backup the D is always set to = 0 instead of +2

It happens every time i do a backup (I have lots of backups as we have so few IR slots :( )
Luckily i am aware of the bug so i change the D to +2 immediately after the backup is restored.
 

Still present in FW 3.10 plz fix this when you got time 
There is some true tmepered players who use Helix dont forget us.

On 3/7/2021 at 6:51 PM, HonestOpinion said:

 

Nice catch and I suppose anyone who alters the tuning on their 'D' string should be aware of this until it gets included in the global settings backup.

 

I am familiar with "True Temperament", have been wanting to get a guitar with TT frets for years, but thanks for acquainting me with the "TT Thidell Formula 1".  "Bugs" is not really the right topic for me to ask this, wish they still had the direct messaging on the forum, but I am curious. If this blows up into a discussion maybe we can pull it out into a topic of its own. Do you use this tuning for a true temperament fretted guitar or on your standard fretted guitars? If you use it on standard guitars how do you find it in comparison to standard tuning? Is it worth the change? 

Its for my TT guitar its essential to have an offset tuning otherwise it doesnt compensate correctly and it will sound out of tune
You can tune every string to the note A if you dont have a tuner that can be programmed.
I havent tried it on any of my straight fretted guitars hmm well i might have forgotten to switch from offset sometimes when i switch gtr from my TT to a straight fretted guitar 
But those sound so bad anyway compared to a TT fretted so it usually take 1 day or so to get use to it :)

On 12/28/2020 at 12:52 PM, datacommando said:

As Line 6 posted a notification at the top of this page in a bright orange banner, which reads:

 

“MacOS 11 Compatibility with Line 6 Software”

it goes on to explain - Currently, Line 6 software products are not compatible with macOS 11 Big Sur.

 

Major PITA for those who didn’t bother to read it.
 

Well that disconnect issue happens on Win 10, Win 8, Win 7, and many OSX versions aswell it is a well known problem so it is not a particular OS problem so it doesnt matter if it is not compatible with Big Sur 

Helix Floor Tuner 
When i choose offset tuning and change the setting to TT Thidell Formula 1

E = -1

A = 0

D = +2

G = +4

B = -1

E = -1

And then do a backup so when i restore the backup the D is always set to = 0 instead of +2

It happens every time i do a backup (I have lots of backups as we have so few IR slots :( )
Luckily i am aware of the bug so i change the D to +2 immediately after the backup is restored.
 

Thanks for the IR's gonna try them 

On 11/14/2020 at 11:10 PM, themetallikid said:

I'm probably out of my league gear knowledge wise and especially Rockman/Boston tone in comparison to this...

 

...But didn Def Leppard use Rockman's as well on the Hysteria album a lot?  Could these IR's help get you in the ball park of those tones?  I know several have asked about those over the years too....In my head they are different EQ curves for sure as you mentioned...however similar/same amp maybe?  Maybe one of these help make amp adjustments for that type of tone....

 

again, just going off of some things i've read and probably crossing them up

Joe Satriani used it aswell in the 80,s i think the solos to Always and some others where tracked with only the rockman. 

On 2/27/2020 at 6:16 PM, psarkissian said:

Looking at its history, I wold say, play it safe and take it a Line 6 authorized service center

in your area and have the tubes changed out and the bias and burn-in procedure done on it.

 

Calibrations to be done done by an authorized technician who can dial it in and get you off

to a good start, as these require that the analog and digital sections need to talk nice to the

other to keep it all running well.

 

Tube change out should be done regularly,...

Every 12 to 18 months for serious performance and touring musicians.

Every 18 to 22 months for weekend performers.

Every 22 to 24 months for bedroom or home studio rock stars who play a couple of hours every couple of weeks.

 

 

Rock On!!!

 

I just found out the sparkling noise and popping sounds only happens on Class A/B on Class A it is quite and way louder in volume the Class A/B seems to be stuck on a very low volume nothing happens when i turn the master volume above half the way.
Well just when i write this it started to sparkle on Class A aswell for a short moment.

"The sparkling noise sounds like a guitar with a bad soldering and the noise is similar the sound when you turn a tone or volume knob and the pop noise is similar to the pop sound yoy get when you switch pickup on a bad soldered switch but it is way louder on the DT"

I bought this DT25 head in a music store and it was a used amp the store is located 550 miles from my home and when i tested it in the store before i bought it it sounded perfectly fine and was very loud in volume now it is edroom volume even if i turn off the low volume mode (i usually use  low volume mode as i live in an apartment) so my guess is that something has happen during the shipping
It wasnt packed so good only some bubble plastic those big ones with lots of air in them and also some papers around the amp and it came in a paper box it had no no styrofoam which is almost always common on new amps well i say all new electronic gear you buy.

Have you heard of this issue before?

I really like this amp but this issue is worst than all my Marshall heads i use to have in the 70,s and 80,s on those i could sometimes hear Russian or Polish radio stations (or was it military communications) but it was way more quite than this.

Dont know if it is profitable to send it to a repair shop as that would cost about the same to what i would pay for a used one that is in good condition.

On 19 februari 2020 at 4:42 PM, psarkissian said:

10 Ohms can make a difference, not certain if it would here. I wouldn't risk it.

 

When was the last time the tubes were changed out?

Are they the specified Electro-Harmonix EL84EH and 12AX7EH tubes? 

 

 

I ordered a new cable 110 ohm the tubes are the original ones i dont think they ever have been changed i bought the DT 25 head second hand 3 months ago.

And i guess this ones works aswell as you wrote Sovtek is preferable in this thread.

https://www.thomann.de/se/sovtek_roehre_el84_paar.htm

16 minutes ago, detlevski said:

You are asking for how to replace tubes to the wrong person, this is a Line 6 support forum. Of course psarkissian has to tell you to bring it to an official repair tech. Line 6 could be sued if he told you you can easily do it yourself and you got hurt or even died. If you have some common sense and a good multimeter and know the procedure(!), which can be found on YouTube or even this forum, you can do it yourself. But that does not mean anybody can replace the tubes themselves, some people are clumsy or not informed well enough to do it themselves. I had to replaced tubes twice (in not even 1 year!) myself and biassing was a piece of cake. But I have some experience in working with electronics.

 

After I did replace the tubes the last time I sold the DT25. I have never used a tube amp that needed new tubes that fast. Fenders and Marshalls. And yes I did use the right tubes, Sovteks EL84's and EHX 12AX7. I didn't find the DT25 reliable enough so I switched back to an all tube amp Marshall. Read for example Marshall and/or Fender forums, heavy users all replace and bias their gear themselves.

I know how to do it i never done it on a hybrid amp though.

And it was atleast 25 years since i did it i went all digital for long time and didnt touch my tube amp for a long time when i got my Helix i dusted it off again and then sold it and bought the DT

Some newer amps dont need biasing thats why i asked.

17 hours ago, psarkissian said:

These amps power tubes be matched sets, and require biasing.

Best to have a Line 6 authorized tech do it so that it's spot on.

 

There is no autorized tech in my country so i have to do it myself.

Or sell it.

I could send it to an amp repeair tech but they are located very long from my home it would take weeks to get it back and the and the cost for the job and shipping is the almost half of the price i payed for the amp.

I open it up and atleast the amp has the right powertubes.

But i guess they needs to be replaced so i gonna order a matched pair 

I skip the preamptube they rarely needs to be replaced

On 2/18/2020 at 6:02 PM, psarkissian said:

Are you using Line 6 Link, 110-Ohm cable or regular 50-Ohm mic cable?

Impedance matters with this. It requires XLR type, 110-Ohm AES/EBU cable.

 

Yes i am using a DMX cable 

PD Connex DMX hmm the store i bought it on said 110 ohm i just googled and it says 120 ohm on some sites dont know if those 10 ohms really made a difference?

As it pops and clicks when i remove the cable and plug the guitar into the input jack aswell pretty sure its the tubes 

What is really strange is when i tested the amp in the store some weeks before they shiped it to me (i bought it on their webshop) it didnt pop and click so it might have been the shipping hmm 

Not gonna order something from USA again the new added custom and taxes and shipping prices is ridiculous so i wonder if this tubes will work
https://www.ebay.co.uk/itm/Electro-Harmonix-EL84-Valves-Tubes-PLATINUM-MATCHED-Pair-NEW-Burned-In-EH/322542352575?epid=1529268789&hash=item4b1905b8bf:g:OmwAAOSwK6RZM~33

Or those
http://www.banzaimusic.com/EL84-EH-Platinum-Matched.html?gclid=EAIaIQobChMIre6In__V5wIVFqWaCh2RhAUhEAQYBCABEgIdwvD_BwE

On 9/15/2015 at 5:33 PM, psarkissian said:

Can't bias the JJ's to the same bias voltages. The transfer

function curve and multiple topology gain structure of DT

series amps is not good for JJ's, Mesa's and Groove tubes.

 

I see too many DT series amps come across my bench because

of other tubes being put in the amp and biased to the same bias

volts as if they were EH tubes.

 

These are not tube amps of the 1960's and '70's, you can't get

away with the same kind of tube swapping like we used to do back

then. These are hybrid amps with analog and digital stages, both

solid state and tube. Can't get away with the same sort of things

like we did back then.

 

Please,... use the specified EH series. They've gone through a further

sorting through.

Thanks but can those specified EH series be swapped without any biasing some new amps dont need any biasing when swapping tubes if you use the same as it was shipped with?

How do i disable cab modeling on my DT when i use Line6 Link?
I also thinking of buying an old Pod HD 500 so i can use it as a dream rig
I have an M-audio midiinterface 

My clicks and pops when i'm not playing got it hooked up to helix via Line6 link but also when i just plug the guitar into the input jack on the amp
Just got it second hand so i dont know if the tubes ever was changed

I agree with O.P no problems updating whatsoever.
It took maybe 10 min to update another few min for the 7&8 reset rebuild of new presets and restore of the backup
As i had all my backups done long before "spring ended" so it was just the looong wait for the 2.80 release.

15 hours ago, erniedenov said:

I have Windows 7 and it was looking like a bad idea to try and update. Fortunately for me, I have a friend (and bandmate in one of the bands I play in) who lives a half hour away and she has a Helix and a Mac. I went over to her place yesterday and updated my Helix from 2.70 to 2.81. I didn't actually check out more than two of my patches yet but everything looks fine and those 2 sounded fine; yay! By the time we have the next major update, I'll probably have switched to a Mac. It's kind of silly to have Windows 7 at this point (it won't be supported by January of next year) and my desktop is getting pretty old anyway. 

 

The one thing weird about the update is when it temporarily says "boot failure." At the very least it was a poor choice of words and I'd imagine it scared the crap out of a few people. Luckily I knew about that beforehand.

Oh no stay on 7 as long as you can (or as long as Line6 supports it) it is the crappy Win 10 that cause all Win problems mostly due to problem installing the new driver that is needed for the hotkeys.
I dont have any issues on my win 7 machines i use a hub aswell 
So no reason to go to another machine for updates.
Another thing is they might have zillions of protection software that wont let Line6 install it.
 

On 7/28/2019 at 4:37 AM, kotaroz1971 said:

Bug Is Bug....if this problem came from different volume .. FW 2.71 must have this gap too.but it's only in 2.8.

 

A.f.a.i.k it only happend on some few units if everyone had that problem imagine all 1000,s of post we would have about that problem and mostly on LT i have floor.
Same goes for that "new" problem on 2.81 where a few units have problem with snapshots i didnt have that either.

On 7/28/2019 at 4:55 AM, MonkeyXT said:

 

 

I set up a patch to test this out using my Helix Rack & Control, running firmware 2.80.

As with this video, I found the bloom/lag present.

 

Here's more data for the bug report:

 

The bloom audible gap happens even when the IR selected in the recalled Snapshot is the same one as the previous Snapshot.

Removing Snapshot control of the IR selection instantly eliminates the gap.

 

So, it would seem that having Snapshot control assigned to the IR selection causes a re-load of the IR when a Snapshot is called up.

 

However, if the preset is set up so that an amp & cab are being alternated with an amp & IR combination, there's no gap when enabling the IR along with the other amp.

So bypass state changing to enabled does not appear to introduce any type of audible gap.

 

 

Just for information's sake.

 

Hmm so why dont i have a gap and many others aswell ?
Is it a bug that only happens to some units or is it something else?

 

On 7/26/2019 at 5:29 AM, kotaroz1971 said:

OK Let's see. 

 

Wow thats crazy i read somewhere someone managed to fix it by doing several FS restores
I don't have that experience at all  on 2.80 mine is like yours on 2.71 on my IR try out preset
It does have a little drop in volym on some of the IR's but thats beacuse they didnt have the same volym as they came from diffent vendors i of course volym match the one i like best to all my other IR's so i dont have to raise the volym in the IR block in case i gonna use it on another preset..

3 hours ago, kotaroz1971 said:

FW 2.8.When use IR select by snapshot.It make sound gap between change snapshot. But 2.71 have not  and change faster.

I have a preset with 8 snaps so i can audition 8 different IR quickly and it has the same "gap" as when i audiotion it using pedal edit mode 
Plz roll back FW and post a clip here that snapshot was faster on 2.71 than on 2.80..
You know memory is a tricky thing ask anyone who work on solving crimes..

9 hours ago, DrBonkersSndLab said:

Where are you setting permissions for all your drives?

Control Panel - Administrative Tools - Computer Management - Disk Management
I must have done something on my studio PC as i cant save on any HD than system drive 

On 7/23/2019 at 8:36 AM, HonestOpinion said:

 

Has not been my experience. Mine has always saved to other drives in previous versions and still does in 2.8.

Your correct it works on another machine i have it must be a permission issue on my main machine strange i thought i have gave parmission to all my drives hmm

So NO BUG only user error LOL