phil_m

On 8/25/2022 at 12:34 PM, Stackmode said:

1. why does Line6 not upgrade their software to the latest prosumer operation systems. It’s very disappointing to find out that even a new product like Helix runs only on older versions. It may come to the point that I ditch line6 all together…..

The Helix is fully compatible with the newest operating systems…

On 8/20/2022 at 7:28 AM, jazzfusi said:

I got my new PGW yesterday and faced same drop out issue. Then I reached this threads. Turing off 2.4Ghz of Wifi router really works. It solves the issue but now my son is starting to complain because his game machine, Switch can receive only 2.4khz signal. I hope Line 6 would improve this issue.

How close is your wifi router to the POD Go? It really shouldn’t be that much of an issue unless you have them in close proximity to each other.

On 8/17/2022 at 4:45 AM, Fnabdog said:

Not an electronics guy here:

 

Is the power requirement different from that of POE (Power Over Ethernet)?

 

It occurred to me that a POE injector with ethernet cable might work purely from a 'power' point of view(?)

PoE is typically 48V. The Variax runs at 9V. Plus the VDI connection is using a custom pin-out, not standard Ethernet. So, no, that wouldn’t work, and could damage the guitar.

Just unplug the transmitter and plug it in to the new guitar when changing guitars. It’s super easy, and there’s no noise because the transmitter mutes itself as soon as it’s unplugged. Doing anything else but that would not be worth the hassle.

On 8/14/2022 at 3:33 PM, fellowship1 said:

Me too.  Did the update and now no sound comes out.  Does Line6 respond to these forums?

Generally they don’t respond to these forums, as they’re user forums. They’re not really a customer service tool.

Did you do the factory reset and restore from backup after doing the update?

On 8/14/2022 at 11:11 AM, Root6t6 said:

The only thing they could have done was to fake it by putting in an overall high end increase.  Which is what I thought I was hearing with the update on all my custom patches.  May still be.  The world may never know....

I’m sure they didn’t do that, as that would cause more problems than it’s worth. For one thing, with the POD Go Wireless, there is no high end loss to begin with when using the G10 wireless.

On 8/13/2022 at 12:03 PM, cemmons1 said:

My first experience with my new (used) Helix. Race home from the store, cant wait to use it. Cant register because it was purchased used from the store. WTF? No answers to resolve this and this product has been out how long??

What does it matter how long it’s been out? If you can’t register it, it means the previous owner didn’t unregister it before  they sold it to the store. You’ll need to open a support ticket to talk to CS to get it worked out.

You don’t need to have it registered to do most things, though. You can still update it and use HX Edit with it. The only thing you can’t do right away is access presets and IRs from the Line 6 Marketplace.

It’s probably fine. It’s the repeated charge/discharge cycles thar degrades lithium ion batteries. They can remain stable for quite a long time while in storage at around 50% charge (which is generally what they ship at).

On 8/12/2022 at 2:50 PM, garywilshaw said:

Am I correct in thinking there isnt a version of H Native for Mac OS 11.6 (Big Sur)?

No, that's not correct. Native is fully compatible with Big Sur (and Monterey, for that matter).

On 8/12/2022 at 5:21 PM, dmandradepod said:

 

So can we just assume that firmware apparently fixed the impedance issue? It would make sense, as they wouldn't necessarily "put it in writing" but still solve the issue. Especially if you haven't noticed a change. I've already updated the firmware, so I can't do any testing. I've also just recently bought a BOSS pedal but it's not included in the POD GO, so it's not as if it's useless. 

Then again, as I type this, I guess I COULD test it and see if there's a different between the BOSS pedal buffer, or not. If there is, firmware did nothing for that, apparently haha

The impedance issue is hardware issue, not something that can be fixed by firmware.

On 8/11/2022 at 1:36 PM, Root6t6 said:

So after the 1.40 update all my custom patches now have a much brighter and grittier tone than they used to going direct-in to the XR18R based PA system we use.  Nothing else changed, all mixer settings exactly the same.  Mixer firmware has not changed either.

Did Line 6 try to compensate for the input impedance issue by pumping up the highs?  I can't find anything relating to this.

I know I'm not going crazy as I've been using these same custom patches in the same system setup for a year and a half nearly daily.

The do not sound the same.

I do not and never have used a buffer but I do use a XVIVE U2 wireless which is the same and the same one I've used for years. 

Thanks for any information or help on this in advance.

Also as a side question, does the XVIVE U2 work as a buffer like a Boss pedal would?

 

Did you do the factory reset and restore from backup after updating?

Open a support ticket. They will reset it for you.

Any parameters assigned to any controller (not specifically the snapshots controller) can have their values recalled by snapshots. In the case of parameters tied to the EXP controllers, you just need to make sure you have the EXP Position parameter under Global Settings>EXP Pedals set to Per Snapshot. Then you just go into each snapshot and set the value to whatever you want it to be for that snapshot.

You can assign snapshots to switches in Stomp Mode using the HX Snapshot command in the Command Center. So depending on how you want to use snapshots and stomps, you can do a lot of different things. You can also have the function of those snapshot switches change per snapshot. It allows you to be pretty creative as to how you want to set things up.

You can use it with a cable, no problem. Just make sure the input block for your computer presets is set to Guitar + Wireless (which it is by default).

That’s there so you can tighten or loosen the expression pedal.

Undo/redo are only available via MIDI commands.

The courtesy outlet on the PP2+ can power the POD Go, but the actual 9V jacks don’t have enough capacity, even if they’re all combined. The PP2+ is kind of an outdated power supply at this point. Many of the newer bricks out there can power the PG.

If you go to Global Settings>Wireless>RF Channel, you can set each POD Go to its own channel there. Just insert the transmitter into the Guitar In jack after selecting the channel on each unit to set the transmitter to the selected channel on that unit.

Only the stereo versions of the delays have the Scale parameter. You have to select the stereo version by going into the stereo menu first and then selecting the block there. It’s not like mono/stereo is a setting within the effect. The mono and stereo versions are completely separate blocks.

On 7/26/2022 at 10:13 AM, Materp2 said:

I just bought a POD GO and I want to download the driver to my M1 MacBook Air, but it doesn't work. 

There is no Mac driver for the POD Go. It’s a class complaint USB audio device, so it works without a driver with Macs. 

You just have to have the Snapshot Edits parameter under Global Settings>Preferences set to Discard to do what you want to do.

On 7/25/2022 at 7:22 AM, theElevators said:

have 2 Helixes: Floor and LT.  LT gets used outdoors, at dusty campsite gigs, questionable jams; while the Floor gets used on a clean stage indoors.  There were several times where the lighting people started having too much fun at one of the gigs, and if it weren't for the scribble strips and my glowing side dots on the guitar, I'd not been able to play.  As in, the only source of light that I had were the friggin' scribble strips.  Like one time, the lighting people decided it'd look great to turn off all the stage lights entirely for 5 seconds, just to flash them on every downbeat for the next minute.  LOL

I find the scribble strips way more visible in direct sunlight than the screen itself.

On 7/25/2022 at 7:22 AM, theElevators said:

So yes, it's not unreasonable to want to be able to see BOTH: scribble strips and the performance view.  It'd take almost no coding effort to allow this to exist. 

Famous last words… At a minimum, though, the boxes would have to be scaled differently in Stomp Mode on the Helix, as it has the option for 10 stomp switches, compared to the LT, which only allows 8.

I just find it kind of funny, though, as the whole reason for Performance View was that the LT doesn’t have scribble strips. It would seem odd to me to have two displays showing redundant information.

The software you need is called HD500 Edit, not Line 6 Edit. Line 6 Edit is very old, and has no compatibility with the HD500.

The latest version of HD500 Edit for Windows 10 can be found here: https://line6.com/getrelease?rid=8558&uid=416571

Seems to me that having the label on the scribble strips is much more important than seeing the color…