datacommando

On 4/24/2024 at 11:40 PM, sgrain said:

I there guys .

let me tell you about my nightmares.

Now I'm 51 years old, when I was 20 I had a garage band and used a jcm900 mkII connected to 1960 A with a Yamaha rgx 312 guitar, for effects I used the zoom 505 with a boss EV volume pedal to do wha wha.than the band ended … and I stopped playing and sold everything, after a few years the fever returned and I started  by buying a telecaster and a fender reverb 25 amp, in the meantime I bought a strat and an epiphone les paul with which I have been playing more, for now One year I purchased a Helix LT, a Seymour Duncan PS 170 and a 2x12 Harley Benton with V30 Celestion . 

I'm about to give up, because I still don't get good sound from this set, what am I missing??? Does anyone have this set that can help me?Not even the factory presets sound god...

 

what is missing???

best regards from Portugal

Hi,

Now, I’m really confused? Are you the same guy who started this thread?

After a year, you now find that you cannot create a good tone using the Helix LT with the SD PS 170 and a 2x12 cab.

You don’t tell us in what scenario you using, or intend to use, this set up - studio, live, bedroom? As I stated way back in your previous thread about comparison with YouTube videos - “if you are not using the exact same guitar, strings, technique, play back system, monitors and listening environment what do you think it would sound like?”

Much like you, in here we are constantly confronted by young people who cannot even get close to the sound of guitars that are present in YouTube demos.

My guess is that what you are missing is the skill to figure out how to make it sound good. You need to tell us what it is that you want to achieve.

Hope this helps/makes sense.

Oi,

Agora estou realmente confuso? Você é o mesmo cara que iniciou esse tópico?

Veja o link acima.

Depois de um ano, você descobre que não consegue criar um bom tom usando o Helix LT com o SD PS 170 e uma cabine 2x12.

Você não nos conta em que cenário você usa, ou pretende usar, esse cenário - estúdio, live, quarto? Como afirmei no seu tópico anterior sobre comparação com vídeos do YouTube - “se você não estiver usando exatamente a mesma guitarra, cordas, técnica, sistema de reprodução, monitores e ambiente de audição, como você acha que soaria?”

Assim como você, aqui somos constantemente confrontados por jovens que não conseguem nem chegar perto do som das guitarras que estão presentes nas demos do YouTube.

Meu palpite é que o que está faltando é a habilidade de descobrir como fazer com que pareça bom. Você precisa nos dizer o que deseja alcançar.

Espero que isso ajude/faça sentido.

On 4/22/2024 at 6:34 PM, duc1000 said:

I noticed the same issue. I also did a factory reset but I still get this descending pitch thing. Did line 6 fix the problem? I miss the old ratchet.

Thanks

Hi,

This issue was fixed in the v3.71 Firmware update back on January 10, 2024 that was entirely bug fixes, including the Tessellator and Glitch delay issue.
 

• 3.71—Delay > Tesselator could exhibit unexpected behavior in 3.70—FIXED
• 3.71—Adjusting the Delay > Glitch Delay block's Time parameter could sometimes result in muted audio or other unexpected audio behavior—FIXED

Hope this helps/makes sense.

On 4/21/2024 at 3:15 PM, RJKole said:

My guess was also the 3.50 changes were responsible for the unit sounding different (for my ears), what i read about it on the firmware pages seems to explain things to me.

Hi,

A few things to remember about the improvements in the Helix are, the main Core operating system of the Helix range of products was modified at version 2.80 of the firmware, and since that time many improvements have been made to the audio with almost every update since, including v.3.10 which included - Quote:-  "Oversampling has been increased across the board, resulting in higher fidelity, fewer aliasing artifacts, and smoother decay trails, especially when running multiple distortion stages or with higher gain tones. Many people might not notice a difference, but those highly sensitive to aliasing will appreciate 3.10's smoother response. Amp and effects models have been optimized to accommodate these improvements without increasing DSP usage." Then at version 3.50 the new Cab Engine was introduced and brought in the option of movable microphone positions. Also in v3.60 a few of the 3.50 factory presets were updated to utilize 3.60 cabs where appropriate, and 3.70 added yet more updated cabinets.

If you check the settings for the original (legacy) speaker cabinets you will find that the all default settings have Low Cut set at 80Hz and a High Cut at 8.0kHz and on all the new cabinets the default settings are 'Off". You might find your tones are made slightly warmer by rolling off some of the higher frequencies, as generally with a guitar speaker there is not much happening above 5 or 6kHz.

These updates are not done on a whim, but are generally well researched and user asked for improvements, plus I have been using my Helix since late 2015 and I have no complaints - it just keeps getting better.

Hope this helps/makes sense.

Hallo,

Ein paar Dinge, die Sie bei den Verbesserungen im Helix im Hinterkopf behalten sollten, sind, dass das Haupt-Core-Betriebssystem der Helix-Produktreihe in Version 2.80 der Firmware geändert wurde und seitdem mit fast jedem Update viele Verbesserungen am Audio vorgenommen wurden , einschließlich Version 3.10, die Folgendes enthielt: Zitat: „Das Oversampling wurde insgesamt erhöht, was zu einer höheren Wiedergabetreue, weniger Aliasing-Artefakten und weicheren Abklingspuren führt, insbesondere beim Betrieb mehrerer Verzerrungsstufen oder mit höheren Gain-Tönen. Vielen Leuten ist das vielleicht nicht so.“ Man merkt einen Unterschied, aber diejenigen, die sehr empfindlich auf Aliasing reagieren, werden die sanftere Reaktion von 3.10 zu schätzen wissen. Verstärker- und Effektmodelle wurden optimiert, um diese Verbesserungen zu berücksichtigen, ohne die DSP-Nutzung zu erhöhen. Dann wurde mit Version 3.50 die neue Cab Engine eingeführt und die Option beweglicher Mikrofonpositionen eingeführt. Außerdem wurden in Version 3.60 einige der 3.50-Werksvoreinstellungen aktualisiert, um gegebenenfalls 3.60-Boxen zu verwenden, und 3.70 fügte noch weitere aktualisierte Boxen hinzu.

Wenn Sie die Einstellungen für die ursprünglichen (älteren) Lautsprecherboxen überprüfen, werden Sie feststellen, dass in allen Standardeinstellungen Low Cut auf 80 Hz und High Cut auf 8,0 kHz eingestellt ist und dass bei allen neuen Boxen die Standardeinstellungen „Off“ sind Möglicherweise werden Ihre Töne etwas wärmer, wenn einige der höheren Frequenzen abgeschwächt werden, da bei einem Gitarrenlautsprecher im Allgemeinen oberhalb von 5 oder 6 kHz nicht viel passiert.

Diese Aktualisierungen erfolgen nicht aus einer Laune heraus, sondern sind im Allgemeinen gut recherchiert und werden von Benutzern um Verbesserungen gebeten. Außerdem verwende ich mein Helix seit Ende 2015 und ich habe keine Beschwerden – es wird einfach immer besser.

Ich hoffe, das hilft/macht Sinn.

On 4/22/2024 at 9:21 AM, BarrySandman said:

Is it possible to have two input with the same db ? i play with two different guitars in a one man band , would love to have the possibilty to play bouth ,without plug in out all the time,,i know the effect can be youse, but its not the same power / effect i have try.

Hi,

You might find some helpful extra information in this thread:-

Hope this helps/makes sense.

On 4/19/2024 at 10:44 PM, RJKole said:

Judge yourself. Just a few tones, 3 Samples , each 292 followed by 370. 1. Factory 1-001 , 2. Some Dire Straits patch from somewhere , 3. Factory 1-072.
In my ears 370 sounds much flatter, crackling and shrill,  290 richer, warmer and more natural.  https:/rjkole.com/p_temp/Helix.wav
All samples have been normalized.

 

Ok, 370 to 371, my mistake, but may be interesting how things change sometimes.

 

Hi, 

If you are going to do tone comparisons, then you have to play the identical scale, riff, chord progression, phrase or whatever by recording it absolutely dry, and then playing that example, back through the various presets you wish to compare. Your example doesn't comply with the reference standard. By comparing the audio waveforms it is clear that the second set of examples are played differently.

Furthermore, you specified that you are doing a straight up comparison between firmware v2.92 and v.3.70. Not sure how you are trying to do that because there were major changes to the Cab Engine in firmware v.3.5. Also, the Factory 1 Preset 001 Essex A30 in the latest firmware uses the new Cabinet models whereas previous versions has the old 2x12 cabinets. Factory 1 Preset 072 Felix Engl is a totally different from whatever it is you have supplied in your example file. Your "Dire Straits preset from somewhere" is meaningless - we have no point of reference to check against. It is also recommended that when you change Firmware versions you should rebuild all the presets and perform a Factory Reset to bring all the presets into line with the currently installed firmware. You don't mention doing any of these things?

You comment - "I have no idea when these "changes" have been introduced, so I'll stick with 292 for now. Don't really have the nerve to try out 196 different firmwares in order just to sneak a few new effects".

Well those changes were made to satisfy the requests of many, many users and I don't understand where you get the idea that you have to load "196 different firmwares" - you don't - firmware updates are incremental, stuff keeps being added therefore you only need to load the latest iteration to have everything available.

I have to agree with @Schmalle that any sonic differences in your wav are negligible and since the changes to the Cab Engine it would seem the majority of Helix users are very happy with the improvements made to the unit overall. You appear to be in a minority, but if you perform an audio comparison test properly and don't normalise the capture, check the waveforms, you may find that you have simply entered the realms of audio "cork sniffing", and it's all an illusion usually only available to bats.

If I were you I would do a factory reset and rebuild the presets, and if you still don't like what you hear you can stay at FWv.2.92 in your own sonic isolation booth.

Hope this helps/makes sense.

On 4/20/2024 at 10:05 AM, mikiyakim said:

Hello,

Is there a way to combining the Helix (not the native plugin) with other guitar plugins, for example Neural DSP's? 
I want, for example, to use Helix's effects blocks (such as fuzz, unique delays, etc..) with Neural DSP plugin in the middle of the chain. 
Is that possible or imaginary dream :) ? - If that's possible, what is the way to connect - I have a Focusrite 8i6 audio interface.

Thanks so much for the help.

HI,

Have you considered that you could possibly use your Neural Plug-in an a similar fashion to how you would connect an external hardware amp sim, such as the Strymon Iridium. Your Focusrite 8i6 has enough ins and outs to give this a try.

Set up a patch on your Helix to with whatever dirt/fuzz/OD blocks you want then a Send/Return block out to the Focusrite and into your DAW and Neural Plug-in. The output from the DAW goes back to the Focusrite and back to the Return on the Helix, which is followed by whatever time based FX, unique delay/reverbs you wish going to the stereo outputs. the Helix stereo outs then go back into the Focusrite to be recorded on a different track. 

I'm not sure if it will work exactly how you want, but give it a shot, you have enough patching options available. A bit of careful planning is required to make sure you have all your audio ins and outs set up correctly.

Hope this helps/makes sense.

On 4/17/2024 at 11:32 PM, roadtosalvation said:

I went to the bug report page but Helix Native did not appear as a valid product that I could register, and thus I could not report a bug against it.

Hi,

Open a ticket with Customer Support: - 

https://line6.com/support/tickets/add.html

Type “Native” into the Search function box and hit return.

When it pops up a window saying that nothing matched your query, you will also see a button that allows you to open a ticket.

On the next page - click the “No Product Applies” option and fill in your report in the space provided.
 

Hope this helps/makes sense.

On 4/17/2024 at 2:39 AM, themetallikid said:

I didnt see anything in Global settings to adjust usb audio signal level boost/cut.  

Hi,

Global Settings > In/Out  - 

USB Trim 1/2  -  Sets the level of incoming audio from USB 1/2, which bypasses all Helix processing. Normally, this should be left at 0.0dB.

(Adjustable from -60dB to +18dB)

Hope this helps/makes sense. 

On 4/14/2024 at 7:39 PM, delanthear said:

I'm so confused!

Hi,

From the HX Stomp XL Owner’s Manual - Page 7

”EXP 1/2, FS 7/8 Connect an expression pedal here to adjust a wide variety of parameters.* With a Y-cable (tip-ring-sleeve 1/4" jack, split to two tip-sleeve 1/4" jacks), two expression pedals can be connected. Alternatively, you can add one (or with a Y-cable, two) external footswitches to access additional stomps, presets, snapshots, etc. (FS7=tip, FS8=ring). To set this jack’s function(s), see page 57. By default, this jack is set to accommodate a Mission SP1-L6H Line 6 Expression Pedal, which has a toe switch that toggles between EXP 1 (Wah/Pitch or Poly Wham) and EXP 2 (Volume/Pan). For external footswitches, the momentary (unlatched) type should be used.”

From Page 57. 
 

No - Stop! I am not going to re-type the entire Manual when you can download it and read it for yourself - here:

Hope this helps/makes sense.

On 4/10/2024 at 5:55 PM, lisanovak said:

I'm new to using the Helix and am attempting to mimic my physical pedal setup within it. While I understand replicating complex pedals like the Digitech Dirty Robot may be unrealistic, I thought replicating the Moog MF Drive would be more feasible, focusing on its lopass filter aspect controlled via an expression pedal. However, I've struggled to find a straightforward lopass filter in the Helix that allows expression pedal control over the cutoff frequency. The "filters" section seems to only offer automated options, and a wah pedal, despite being somewhat similar, doesn't produce the same depth or sound as a lopass filter. Is there a way to manually control the automated filters, or another method to achieve the classic filter effect found in synthesizers?

Hi,

As a noob to the Helix world, and wanting to dig beneath the surface of the usual stuff, you might find that purchasing a copy of this would be a good investment. Full of good stuff.

Hope this helps/makes sense.

On 4/12/2024 at 4:27 PM, NiklasEkander said:

Would like to use XLR as output for both, is that possible?

Yes!

You were supplied with the correct information needed to assist you, and I would suggest you leave your bad attitude at the door.
 

Try that over on TGP (The GearPage) and see how you get along there with a response like “I DON’T WANT TO READ 75 pages of the manual”.

Yeah, right! Great first post and follow up.

For anyone else who may encounter issues when trying to get Native up and running, those nice folks over at Sweetwater  provide this info:-

https://www.sweetwater.com/sweetcare/articles/start-helix-native-trial-sweetwater/

Hope this helps/makes sense.

On 4/11/2024 at 2:48 AM, Wawili_Sound said:

Hi all I don't have any registered products with line 6 so could not start a support ticket. a guitarist came into the studio and I was really impressed with his pedal and he told me I can get the plugin. I wanted to try the plugin but when downloaded and instantiated it says I have 0 minutes and it is not functional. I am keen to try the plugin before I buy it as it is a fair price. Does anyone know how I can get a working trial. I only downloaded about 30 minutes ago and already the trial is saying I have 0 minutes.

 

Hi,

When seeking assistance from other users it is a great help to know exactly what your Computer, Operating System and DAW are.

Generally you can simply download and install Helix Native 3.71 and if it is not registered as a fully licensed version it should run as a fully functional version for 15 days. I'm not sure why you have a version that doesn't do that, and it's not something that I recall having seen previously. I have been using HX Native since it's first release.

Anyhow, you said that you couldn't raise a support ticket because you don't own registered product. I'm not sure that you need to own any hardware contact support as you have already created a User Account in order to post here, I would suggest  that you click on the SUPPORT item in the Menu above. Then click on the "Contact Support" icon on the page that appears. On the next page you have the option to "Open a Support Ticket" (click the link on that page), or you can call Line 6 on the number supplied. It maybe that you just need to authorise you computer through your user account.

There is also this:-

Hope this helpsmakes sense

On 4/11/2024 at 8:44 AM, rashadsultan said:

Hello All,

 

I am running HX edit and Helix Native on Mac OSX.

 

I created a patch on HX edit while using my LT and exported it to continue working on it while on Native. I got an error which said it won't load because of 'unrecognized models'. I assumed my Native needed to be updated so I tried running that and was asked to update Updater. I ran the package and got another error: "...can't run because Apple can't scan for malicious software".

 

I read up on this in the knowledge base and tried dragging it to the Applications folder (as recommended) but no luck there. My questions are:

 

1) Am I correct in assuming Native needs to be updated (based on the 'unrecognized models' error message)?

2) Can someone help me figure out a solution for updating Updater on Mac OSX?

 

Thanks!

Hi,

You have encountered the Gatekeeper which is built into the MacOS. To save me from lots of typing, go to this link, and follow the information given there.

The new Helix Native v3.71 installed without any issues on my iMac running Catalina.

EDIT: Your LT, HX Edit and Helix Native all need to be running the most up to date versions to avoid conflicts.
 

Hope this helps/makes sense.

On 4/9/2024 at 10:44 AM, nicdalic said:

Can you please help me to resolve this issue?

Hi,

Information regarding "Synchronizing Tempo via MIDI" can be found on page 60 of the HX Stomp 3.0 Owner's Manual - Rev D.

https://line6.com/data/6/0a020a418962611d636e7c51b/application/pdf/HX Stomp 3.0 Owner's Manual - English .pdf

Hope this helps/makes sense.

On 4/8/2024 at 7:00 PM, joanneallison said:

This morning, I attempted to download presets from Custom Tone for both Helix and Pod Go. When I click on the "download" button, nothing seems to happen. Has anyone else encountered this issue? Thanks!

Hi,

It appears that the Custom Tone interface has been updated (well, it looks a little different), but I just went into the Helix section and managed to download a couple of files as a test. Clicked on the download icon and a message pops up asking if I wanted to download the selected item, click on download and whoosh, transferred direct to my download location.

I don’t visit Custom Tone that often, so I have no idea when the page design changed, maybe it was in a state of flux when you tried to use it and that was the issue. Try again, and report back with your result.

Hope this helps/makes sense.

On 4/7/2024 at 12:50 PM, Kslj87a said:

if you could give it a try and give some feedback

Hi,

I downloaded your FTLOG preset and it is missing the IR which you have used when creating the patch. I’m guessing that it was something in the regular 4x12 cab family, so I used a Marshall Greenback IR that I had, just to try it out. 
 

Yes the first thing in your signal path is a Noise Gate block. and regular contributor  “cruisinon2” possibly thought you had not done that, and was pointing out the the very first input section of the Helix already has a noise gate built-in, therefore you can use that and save a block for something else.

Anyhow, you preset doesn’t seem that different to lots of other high gain presets- string noise comes with the territory. You probably need to master your string damping techniques.
 

See video:

Maybe you should also check the height of your pickups.

Hope this helps/makes sense.

On 4/5/2024 at 3:12 PM, Bboy19 said:

To bad Line 6 did not create a table of features for both apps.  like they do for the hardware. 

Huh? Why?

There is nothing to compare as they both do entirely different things.

HX Edit is exactly that - a free editor for any of the Helix family of products. It also allows you to edit, manage and collate a library of your presets. It cannot produce any audio. It's a remote control for the hardware and cannot function without being connected via USB.

Helix Native is the same as a fully functional, full blown Helix in plug-in software form, capable of running inside a DAW for creating and playing back absolutely anything that you could create and playback in the hardware, minus a few bits like Send and Return jacks noted above.

No comparison!

Now - where did I leave my potato masher?

Hope this helps/makes sense.

On 4/4/2024 at 11:36 PM, Bboy19 said:

I know it resides in my DAW etc. What are the real advantages to using it. I guess I'm trying to justify if it is going to be use full to me.  Home studio, guitar player etc.

Hi,

Helix Native is the equivalent of the “software brain” that lives inside your Helix floor. It does everything that your hardware does, but it doesn’t have some of the hardware specific features such as a Looper, or the Send/Return jack sockets, etc. It lives inside your DAW as a plug-in, that you can use to process any audio track you like.

HX Edit is (quote from HX Pilot’s Guide) -

“HX Edit is a simple, but powerful, editor, preset librarian, and IR manager application. It allows you to easily customize, backup, and manage your tone presets and setlists, as well as manage the Impulse Responses on your Line 6 Helix or HX device.”

Download a 15 day fully functional trial version of Helix Native here:

https://uk.line6.com/helix/helixnative.html

For more info please read:
https://line6.com/data/6/0a020a3f1542654ead6ac7570/application/pdf/Helix Native Pilot's Guide 3.70 - English .pdf

https://line6.com/data/6/0a020a4167cd654eae06274c7/application/pdf/HX Edit Pilots Guide 3.70 - English .pdf
 

Hope this helps/makes sense.

On 4/5/2024 at 1:42 AM, rd2rk said:

Helix Edit is to Helix Native as a typewriter is to a book.

As a potato masher is to mashed potatoes.

As a frying pan is to a scrambled egg.

You can't eat a potato masher, and you can't make music with Helix Edit.

Helix Edit is used to edit the files which constitute the presets that you can load into Helix or Helix Native to make musical sounds come out of the thing on the floor or that thing on your desk.

You don't need Helix Edit to use your Helix or Helix Native any more than you need a potato masher to eat a potato or a frying pan to eat an egg.

Its greatest value is as a file manager and as a visual aid to help you to avoid the need to bend over a lot or clutter up your desk with that big old hunk of metal that you step on with your dirty shoes and smelly feet.

It is, however, free!

 

True words of wisdom, Master!

On 4/3/2024 at 10:11 PM, vc027708 said:

Thanks for the input, however, I already had these things covered. That being said, I have no idea what changed, but I fired everything up this afternoon and it’s working just as it did before. 

Just like the hardware - when weird, unexplained stuff starts to happen... REBOOT!

On 4/4/2024 at 12:20 AM, weswagner said:

Can we get a model of the hologram microcosm?

Here we go, once again,

There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”).

This link is where you need to go to have any hope of your suggestion been seen by anyone from Line 6:

https://line6.ideascale.com/a/index

Before posting any new ideas, please do a search to see if it's already been listed. Multiple requests for the same thing will thin out the votes. Also, post your ideas one at a time. Many users don’t vote for combined suggestions.

Then you should use this “sticky thread” in this forum to let other users know what your suggestions are, with links to IdeaScale, so they can vote on it if they wish.

------------------------------------------------------

Regarding your request, well, that all depends on how many people vote for the idea, which at the moment stands at eleven votes.

https://line6.ideascale.com/c/search?query=microcosm

The concept of the Hologram Microcosm emulation would probably use up at least the best part of one of the DSPs already in a Helix unit. Plus the helix already has a lot of the stuff built in that is in the Microcosm, it simply requires a little thought and experimentation. You have a Looper, Glitch Delay, Euclidean Delay, Poly Capo and many reverbs to try out in various orders. 

IIRC, John Nathan Cordy came up with a preset using those ideas, I think it was named "Icicles".

Do come back at let us all know when you have managed to make your own software version as a preset, or failing that, pick up a pre-owned Microcosm on Reverb and stick it in your FX Loop.

Hope this helps/makes sense.

On 4/3/2024 at 5:15 PM, rd2rk said:

Damn! Beaten to it again! 

:-)

On 4/3/2024 at 1:37 AM, vc027708 said:

Hi all. I just purchased my HX Stomp a couple weeks ago. I thought I had everything figured out for recording and playing back the dry output through Helix Native, but I've run into a problem. Last week, I was able to record both the Wet (USB 1) and Dry (USB 5) outputs to Garageband at the same time. For some reason, I now cannot see any signal in Garageband from USB 5. USB 1 still works perfectly. I'm assuming I'm not the only one to ever experience this, but, being the noob that I am, I'm not sure what has changed. Any help is appreciated!

HI,

I usually only use GarageBand on my iPad for grabbing ideas quickly which I can then load into Logic in the studio later. 

Anyhow, I have a copy Of GarageBand on my studio Mac, and opened it up to see if I could find anything obvious.

O.K. the situation is, when you create a new audio track to record the HX Stomp processed audio that comes on USB 1&2, you can see the level meters respond to the input - good. Next you should set a second audio track with mono line input to USB 5. Then if you right click (or use Option T on the keyboard) on the highlighted Audio track you should get a pop up menu where you set "Record Enable" shown as a white dot in red square - you can now click it on in the AudioTrack so that it is armed ready to record from your selected USB channels. Before recording anything save the Project as a template that you can load up next time and you should be ready to go.

Also, if you have previously recorded within GarageBand some processed audio on USB 1&2, and dry on USB 5, you could make a duplicate of that file (always work on a copy) that you can load up again and then delete the existing audio which should leave you a "blank canvas" already set up to record from your Stomp.

Hope this helps/makes sense.

On 4/2/2024 at 1:29 PM, jbrau said:

 

This appears when I start the editor, what should I do?    192.97 kB · 0 downloads  

Hi,

Looking at your screen grab, this appears as if it should be something directed to Eventide rather that Line 6, but virus check your computer system NOW!