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cbrillow

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Everything posted by cbrillow

  1. cbrillow

    FBV3 Vs FBV SHORTBOARD MKII for Amplifi 150

    Same here. Makes you learn to get on and get off the switches quickly! you can't just step on one and linger, expecting the tone to change...
  2. Sounds like you're at least satisfied with the level of support you got from contacting the mothership. That's good. Here in U.S., the policy on defective new, out-of-the-box merchandise is almost universal in that you should be able to return it to the place of purchase for your choice of exchange or refund. I wouldn't be satisfied to wait for the retailer to be in-touch with Line 6/Yamaha. They should give you another one, period, and then they can determine what to do with the one you returned. You shouldn't have to wait for a brand-new product to be 'repaired'! I've been through the frustration you experienced with their not paying attention to what you'd written, and basically telling you to do things you'd already tried. It's frustrating to take your time to thoroughly document a problem and the steps you took to try to resolve it, only to have tech support send you back to square-one with, 'Are you sure it's connected to a power source?', or something equally inane. When I finally talked on the phone with a Line 6 support tech, I was able to quickly establish that I was competent and knowledgeable enough that we could approach the problem as peers, rather than going the baby-step route. I bought a used Amplifi 150, which initially seemed to work fine. But I found that the firmware was outdated, and tried to load the latest. That's when I went down the same rabbit hole that others who have tried, and failed, found themselves in. Line 6 was very generous in repairing my out-of-warranty unit at no charge, but it cost me over $100 US to ship it across the country for repair. That pretty much negated the good price at which I had obtained the amp in the first place... When it was returned to me, there was no indication as to what had been done to fix it. I had to ask. And was told 'There was nothing wrong with it. We just reset it and updated the firmware.' Which precisely what I had attempted to do, following specific instructions from a technician on the telephone. Tried it with 3 different computers, all up-to-date with drivers and OS, all in known excellent working condition and no hardware problems. (And all running Windows 10, which seems to pop up frequently in posts from others who have undergone this problem...) There is another post here on the forum where a user reported being able to restore a non-functioning Amplifi device by copying the contents of the SD card from a 2nd device, or maybe just swapping the two cards -- I don't remember the details. But the suggestion seems to be that the firmware just *might be* stored on the SD card, maybe even along with all the presets. I wish we could get a definitive explanation of this, but you know it will never happen... At the present time, I have a 30, a 150 and an FX-100. It would be nice to know if the contents of the SD cards are unique and specific to those devices, or if they can be interchanged. Could come in handy, should one of them lose its mind in the future. Good luck -- hope you're eventually delighted with your new amp!
  3. cbrillow

    FBV3 Vs FBV SHORTBOARD MKII for Amplifi 150

    Congratulations on your purchase -- hope you have good luck and a lot of fun with it!
  4. I would suggest calling for phone support. If you search to forum, you'll see that these things can be VERY temperamental when it comes to connecting to Windows PCs via USB, especially those running Windows 10. I am also an extremely competent and experienced computer geek/hacker, yet I had all kinds of difficulty updating the firmware on an Amplifi 150. Get a tech support guy on the phone and have him walk you through the process. If you can get it across to him that you're technically competent, he'll be very willing to work with you. You may find that none of his suggestions work, but you can at least be assured that you're doing everything correctly. You have the advantage of your unit being brand-new, which gives you the option of running away from it with a refund, exchanging for another, or having them cover you under warranty. Good luck -- have fun!
  5. In case you haven't seen it, the amplifi remote app for Android devices has been updated, supposedly on Feb 2nd. I just received the update notification today. The new version is 2.60.1, which is a minor update. The description of the changes lists only 'bug fixes', and as of just a few minutes ago, there are no reviews of the new version. I just hope it doesn't break something that did work...
  6. cbrillow

    Amplifi Remote for Android - updated

    Hmmmmm... I wonder if the Android version is similar to the iOS versions in that the latest may not be available to users who are not running the latest operating system. My phone -- a Google Nexus 6, is running Android 7.1.1. Is yours older, the same, or newer than mine? When you read the app description in Play Store, does it show that it's Version 2.60.1? Have you tried -- I almost hate to suggest this -- an uninstall/reinstall?
  7. cbrillow

    Actual power in 75

    Thanks for your comment. Just hope I'm right and that it helps others in some way...
  8. cbrillow

    Actual power in 75

    Another thing to check is the guitar level in the mix. Press down on the volume knob, which will change the ring of LEDs surrounding it from red to white. When white, you are adjusting the guitar level in the mix that's sent to the output stage. Turn the knob clockwise so that you have a strongest possible signal, then push the knob again to return to the red LEDs and adjust as necessary.
  9. cbrillow

    FBV3 Vs FBV SHORTBOARD MKII for Amplifi 150

    I have the FBV Shortboard MKII, and feel that it's the better fit, given the extra expense of the FBV 3 and the fact that the colored LED indicators don't work with the Amplifi series. It may be difficult to find a new MKII, however. If you're not averse to buying one used, you can sometimes find them on Reverb.com and ebay. I bought mine for $100 from a pawnshop listing I found on craigslist. A buddy found one for $139 on ebay a couple of weeks ago. Both are in like-new condition and work very well.
  10. cbrillow

    Amplifi Remote for Android - updated

    It's in the Google Play Store, released by Line 6 on Feb 2, 2018.
  11. The XT Live power supply is 9V AC, not DC. If this device supplies 9V DC, it will not work.
  12. Good to see there's still somebody out there trying to resolve this. I haven't yet had time to really dig in on this, but should have some upcoming soon. My solution may be to go with an older machine -- I still have some carcasses left that run XP, and maybe even have the older version of the JRE installed. (or can get it...) I'd like to find an alternative that would run on Windows 10, though. If I stumble across anything helpful, I'll update this thread and alert you via a private message.
  13. cbrillow

    Severe Connectivity Issues

    @younmoon Read your post with interest. To date, I haven't suffered from BT connection problems, but plenty of other users have complained of it here in the forums. I'll try to store your advice away, should something come along and upset my applecart. You could be on to something there! Thanks for sharing...
  14. cbrillow

    Amplifi, a lame Duck?

    Bummer. I'm fortunate that my 3 Amplifi devices seem to work reasonable well with my iPad, my Android phone, and my buddy's Android phone & tablet. (I'm letting him use my FX-100...) I find this to be a constant irritant, both with software and some websites. You get instructions to do something or try out a feature, and it doesn't work right or the link doesn't contain the information it's supposed to have. It seems as if they don't have anybody to test their work. Makes me crazy! I agree about navigation being problematic. Especially when streaming audio via bluetooth while playing along. If you need to adjust the volume settings, you have to go back several screens. Arrrgh! I've been using Transcribe! for years to slow down and create practice loops, so I continue to use it for those purposes and don't miss that functionality in the remote app. And I don't use tone-matching, Have to agree that this isn't well-conceived or executed, and this is core functionality. Ouch. You use more of the app features than I do. Easy to see why you're frustrated with this... This is HUGE! I'm afraid of updates of any kind -- app, operating system or Amplifi firmware... And it's not a chronic fear -- I've been using computer AT HOME since the mid 70s, and have participated in many beta programs over the years. Am a Windows Insider currently. But Line 6 scares the bejeebers our of me with this shaky Amplifi stuff.
  15. cbrillow

    Amplifi 30 - failed software update

    Congratulations! And thanks for providing the updated information. It's always useful to keep things like this in mind when discussing the frequent update failures with PC & the Line 6 Updater application...
  16. cbrillow

    Amplifi 30 - failed software update

    Wish I could give you some good advice, but you've already done everything that's usually recommended. This happened to me on an Amplifi 150 that I bought used. I was on the telephone with tech support for the longest time after I hit the same skid you're in. I'm a VERY experienced hardware guy, and also very good at following instructions. Going through the procedure step-by-step produced failure-after-failure. It's ridiculous -- try a different USB port, try a different computer. I tried it with 4 computers -- how many people can do that? In the end, I had to send it back to California at my expense. Three weeks later, it was returned to me, functional, with no explanation. I had to ask what was done to it. Oh, they just did the firmware update. As you said, the exact thing that I was trying to do. What's wrong with this picture? There are many stories like yours and mine on this forum. The Line 6 updater/USB combination seems to be very problematic. You have a new unit -- get in touch with tech support and have them commit to taking care of you. Or return the amp and consider yourself all the wiser. Good luck!
  17. cbrillow

    Amplifi, a lame Duck?

    Out of curiosity: Do you have the latest firmware on your 75? Have you experienced bluetooth connection problems on more than one mobile device? Do you have the ability to test both the iOS & Android versions of the Amplifi remote app? I've read through all the threads here and have seen a lot of complaints about bluetooth reliability and the contention (from Line 6) that firmware updates have improved the connectivity issue. Seems to me that most of the complaints were registered during the earlier days of Amplifi's existence. I'm a latecomer to the Amplifi family, starting with a 30 last year at about this time. An odd combination of circumstances has led to the point that I now have a 30, a 150 and an FX-100. My experience in streaming audio files and controlling/editing presets via bluetooth has been virtually trouble-free on all three devices, regardless of whether I'm using my 3rd generation iPad or an Android phone to connect. Have you talked with Line 6 tech support about your miserable history of connection unreliability? Clearly, you're not able to fully utilize the Amplifi to its fullest, and if that's been your experience the entire time you've owned it, you've been shortchanged. It doesn't cost anything to open a support ticket or start a dialog with them. You may be pleasantly surprised to see that they're willing to work with you to resolve your problem. No guarantees, but certainly worth a try. (P.S. I would contact them directly - don't count on someone reading your post and reaching out to you...)
  18. cbrillow

    9 volt to 5 volt micro usb converter

    I don't have more than a guess on this issue, but I think this is unnecessarily complicating things... I agree that all 5V 2A supplies are not created equal, and the differences can range from insignificant to relatively important. Noise, ripple and regulation can all be a factor on the operation of whatever is using it for a supply source, including the Relay G10. Frankly, I doubt that the G10 receiver is looking for a handshake from a sophisticated charging circuit, or inspecting the incoming supply voltage. Could be wrong, though -- it's happened before... ;) For the record, I frequently use mine with a power bank -- essentially, a battery -- so that I don't have to have an available AC outlet nearby all the time. It works just fine...
  19. cbrillow

    New sounds

    No insight here, just stark reality. Line 6 seems to prioritize the development of newer products over adding features or functionality to the more 'mature' ones. Tech changes so quickly, you have to be 'nimble' -- oh, how I hate that word -- to stay in front, sometimes just to keep up. I think the key term in your original post is "2014". Amplifi is old news. Considering how much of a crap-shoot they have turned updating firmware into, I'm not so sure that I'd want to attempt another update, anyway. 'Fool me once', as they say...
  20. cbrillow

    Amplifi, a lame Duck?

    I'm not optimistic about the prospects of future updates for this series. And, to be honest, I'd be half-afraid of experiencing another expensive failed firmware update, such as the one that bricked my 150.
  21. Congratulations on the new baby, a thanks for reporting back -- glad to hear that you're pretty pleased with it!
  22. There's some risk involved, as it's no longer in production. Anything with tech in it can go bad, but some products can also have a remarkably long lifetime. I don't know if there's a body of evidence about the Variax acoustic that would point to its reliability and longevity. I certainly haven read much about it, but it wasn't something I was especially interested in when it was available. Maybe some search engine inquiries would help on this. I can say that, if the price seemed attractive, I'd seriously consider it. I have a Variax - now called the '500' - from one of the first production runs available, and it's still going strong. If the vibe seems good to you...
  23. cbrillow

    Replacement power supply

    Suspect you mean 9V 3A, not 3W... There will undoubtedly be admonitions to use nothing but the official Line 6 supply, but the reality is any supply capable of providing a clean, stable 9VDC at 3A, with the proper polarity, will do nicely. I sometimes use a 12V battery with a 9V regulator to power my Amplifi 30. You can probably find something very reasonably-priced on a major online shopping site that starts with an 'A'... You need to do a little homework first, to assure that what you buy has the proper-sized connector and polarity. This information isn't too difficult to find. If you need additional help, send me a PM and I can give you some suggestions.
  24. cbrillow

    connected but nothing happens

    I agree with you 100%. I'm also a very experienced hardware jock who could not make this work with the Amplifi 150, and I tried it with 3 different computers, precisely as-directed, and even attempted it while on the telephone with tech support, giving a play-by-play report of the result of each step. There are plenty of similar posts about this issue on the forum. Something is wrong with the process. I had to spend $113 to send my 150 to California, and it was returned, working, without explanation, 3 weeks later. I had to ask what was done to correct the problem, and was told that it 'simply' needed to be reset to the factory default and then updated to the latest firmware version -- precisely what I was attempting to do! Thanks for your explanation of how you resolved your problem. I smell 'abandonment' of this product line, and doubt that I'll ever have to nervously contemplate a future firmware release, but I'd be tempted to go the bluetooth route, if attempting it at all.
  25. cbrillow

    What Relay for my pedalboard?

    I use my G10 for practice at home, powered by the supplied 5V wall wart. and use a USB cable with a magnetic 'breakaway' micro-USB connector on the receiver end. For outdoor and occasional live performance use, I use a 'power bank' to avoid having to have an additional AC power source nearby.
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