ATTENTION G10 OWNERS... in Relay Digital Wireless Posted January 2, 2017 I understand your frustration. I only did the mod because I prefer not to use an adapter (which worked fine). It's got to be one of the easiest wiring mods as it only took me about 15 minutes (that includes warming up the iron) and I'm an amateur at soldering. BTW, my other Ibanez worked fine with the G10. It might be some specific models or it could even be which of the 2 posts on the output jack the tech felt like soldering the ground wires to, as either way it doesn't affect the output of the guitar; a ground is a ground. It might be pretty difficult to put together a very comprehensive list of which guitars are having difficulty. They'd probably have to compile data from all support tickets that were submitted on the issue but I'd bet that the majority of people experiencing the problem aren't going as far as to log a ticket. Since you don't want to do the mod, I guess your options are to return the G10 or use an adapter. Anyhow, I hope you get it sorted out to your satisfaction.