Helix/HX 3.15 Update in Helix Posted July 24, 2022 On 6/12/2022 at 11:34 AM, jalifid11 said: So I'm having an issue with the current build... I performed the update as instructed on my Helix floor.. Did the factory reset after the install... Reinstalled my back up , and now the unit freezes when I change patches (not snapshots, once I'm in the patch I'm fine). When I leave the patch and choose another one further down or up in the bank, the entire unit freezes, and I have to power cycle to get the unit functioning again. It's happened to me several times now.. I even went through the entire process of updating again, reinstalling the back up, and the unit still freezes when I change patches... Help... Did you get this problem resolved? I may be having a similar issue. And this is on Helix #2 (3.15), purchased 5 months ago. I've used it a few times without incident and then today at soundcheck it froze and I had to reboot. My older Helix, purchased 6 years ago and now permanently stationed on our tour bus, seems fine after the last servicing. I think it's still at 3.11.