davidpmay

Hi Maxi.

I hope you've found an answer to this, but just in case you haven't. Have you checked that you didn't have the expression pedal volume off i.e. pedal up not flat, when you

saved the pre-set. 

I did this by mistake once when swapping a sound to another patch with the volume pedal off and the panic was setting in when I didn't get any volume when

I returned to the sound later and it took me a while to figure out what was going on.

Only a small point but not obvious as most volume pedals I've used keep the volume tset to whatever the actual pedal is set to rather than a patch setting

irrespective of where the actual pedal is. Bit nuts, but you get used to it.

Cheers

Dave

I agree that it's a stated limitation and not a design flaw.  I also definitely understand your hesitation to purchase one without knowing for certain that it will work on your guitar.  Hopefully someone with that exact same model will chime in with an answer.

 

You might be able to check for compatibility visually, if you can see how the output jack is wired.  This might require removing the pickguard though.  If the battery ground wire is connected to the ring and the other ground (audio) is connected to the sleeve, the G10 will work.

 

phil_m:  Is there any way to test this with a trs cable and an ohmmeter?

Hi Guys

As it turns out I was bought one for Christmas. So two things. Firstly it definitely is OK with a Clapton Strat. Secondly, it came with the adapter shown in the pic above in the box so problem solved either way.

Nice one Line 6.

Cheers

Hope you all had a good Christmas and have a great new year.

Well, I don't agree that it's a design flaw... I'd say it's a design limitation they chose to live with, knowing that for the vast majority of electric guitars, it wouldn't be an issue. The whole issue that they design the transmitter so that it could be charged via the TRS plug in the base, and for certain active electronics, that causes certain issues. I have actually seen posts by people on Facebook and here, I think, where users have said Line 6 has sent them an adapter for free when they've contacted them. I guess many people don't bother to contact them simply because they either have an adapter laying around, or they just figure it's easier to pick one up for a few bucks.

 

As far as the whole getting your money back thing, I'm not really sure why that's even an issue. Nearly ever retailer who sells Line 6 products, even in the US, offers a return policy. I would imagine that it's the same in the UK.

 

Also, not it matters, I'm sure you don't have more Line 6 gear than I have... I'm pretty much a Line 6 gear hoarder. :D  It's just that the majority of it is registered to an alternate account. I've been here for so long that the account I had for the forums and my user account were different. I probably should transfer them all to one, just no real pressure to do it, I guess. So, yeah, the "registered gear" thing there on left hand side isn't correct.

Well clearly you have your view and I have mine. Like I said, we'll have to agree to disagree. You're correct about returns policy, especially if bought online. But I'd rather know beforehand as buying it and then finding out it doesn't work and having to return it is a problem I'd rather not have and I don't think it's unreasonable to ask.

Also, I didn't mean anything derogatory by the 'more gear than you' quip so apologies if you took it that way.

Line 6 has been very open and transparent about saying that there may be compatibility issues with certain guitars. Not sure how anyone could say they were misrepresenting anything. It's not realistic to expect them to test the G10 with every guitar, pickup, and electronics configuration it may encounter in the world.

Phil

Again, thanks for taking the time to response and whilst you're an Uber Guru you're still not a line6 official. I never said they mis-represented anything but as I said (and I've no idea what the situation is in the US) over here if you buy something and it doesn't work you get your money back, I'm not making it up. It's the law. There's no provision for 'well if you buy this as well then it'll work, or if you re-wire your existing kit it'll work'. It has to do what it says it will. 

But as they've said there IS and issue and they know what that issue there is a clear design flaw in the product. Don't get me wrong I'm a line 6 fan, in fact I've got more of their gear than you have, I just don't have the time spend doing loads of posts. If there's an adapter than may be needed to make it work on ANY guitar then it should be in the box or at the very least a voucher that states if you have this issue then you get one free of charge. 

It's not like I've got a weird exotic off the wall guitar. My son built an electric guitar. Would I expect them to know if it works with that. Of course not. But it's a strat with active electronics onboard. Should they know whether it'll work or not. Yes they should.

I guess we'll have to agree to disagree on this one.

Cheers

David

I currently have 23 guitars with output jacks, 6 of which have active electronics.  With the exception of my Ibanez RGIR27FE 7-string, all of them worked perfectly the first time I plugged in the G10 and the Ibanez worked with the adapter.  I switched a wire to a different contact on the Ibanez's output jack and now it works fine without the adapter as well.  I've had several friends bring over their guitars and all of them have worked so far.  I'm not positive about the EC Strat but even if you had to have someone switch the wire for you, it wouldn't be expensive.  I'm a novice at soldering and it only took me 5 - 10 minutes, not counting letting the soldering iron heat up.

Hi Darrell

Thanks for the reply, I appreciate the time you've taken however, whilst I'm sure it's very simple to re-jig the wiring or to buy the adapter, but I'm afraid in the UK we have a very simple law. If you buy it and it doesn't do what it says you get a refund. It's called mis-selling.

Either it works or it doesn't and I'm afraid I'm not going to buy something on the off chance it might work or require me to do additional purchases or fiddling

with something that already works fine to make it work.

Simply not acceptable. 

Maybe a Line6 employee could answer the question.

Thanks

David

Hi All

Thinking of getting one of these but this thread has me a bit worried. 

Anyone know if it works with a Clapton strat which has active electronics?

I'm not going to buy one if I then have additional expense just to get it to work.

Thanks

David

Hi All

Apologies if this has been asked and answered elsewhere, but I couldn't find anything.

Just bought the unit today. Updated the firmware to the latest version and connects to my android tablet and phone

without any issues.

But if, for example, I switch the unit off when it's on Bank 23 patch C it doesn't seem to remember that

when I switch it back on it's back on Bank 01 Patch A. 

As I missing something. I've used loads of other multi effects units in the past and they all remember where

you last were.

Thanks

David