Helix Bug Reports in Helix Posted August 17, 2019 On 8/13/2019 at 2:51 PM, HonestOpinion said: Here is the general process. If anyone who has rolled back from this version wants to chime in please do. I am still on 2.81 Make backups first as always Run the version of the Updater(1.18) that was unpacked with the 2.81 firmware. Do NOT install the old version of HX Edit yet. Scroll down and find the version of the firmware, for example 2.60, that you want to roll back to. Follow the instructions and rollback your firmware. Download and install the version of HX Edit that you rolled back to, for example 2.6. This will include that version's matching copy of the Updater, driver, and HX Edit. Do a global reset on the Helix to restore the Factory and Template directories for that firmware version. Use the rollback version( 2.60) of HX Edit to restore your backup or setlists from that version of the firmware(2.60). Do NOT use your 2.81 backups as they may have parameters and blocks that will not exist yet in your 2.60 firmware. Restart the Helix to allow your presets a final rebuild. Don't forget to downgrade Native if you want all your HX versions to match up for max compatibility. Hey guys, just following up - and thanks to HonestOpinion for those directions! I was able to get restored back to 2.6 and it seems everything is back to how it was before the 2.81 update. *NOTE - when following the above directions, I went to the Line 6 website to download the 2.6 HX Edit. The download package was labeled 2.6 and everything - however, when I ran the installer, it said it was installing 2.8. It made me nervous, so I looked to see if I could send Line 6 a support message but noticed that they don't work on weekends. I pretty much need this up and running this weekend, so I rolled the dice and decided to run with the 2.8 version of HX Edit. It seems that it didn't matter because it was able to reload and restore my 2.6 backup just fine.