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Showing results for tags 'core isolation'.
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Some users have reported getting an error message when installing Helix/HX or POD HD product drivers on Windows 10 or 11. The error message will mention that Line 6 drivers not being recognized or are being blocked after installation. The best work-around for this is to disable Memory Integrity under Windows security settings. You can find this feature under Windows Security > Device Security > Core Isolation details. See this article from Microsoft for further details: https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5-599f-3a4c6a61c5e2 This is a known issue to our team, and for now the best option is to disable Memory Integrity as a work-around. We will continue to monitor this issue for our driver releases.
After over 10 hours of installing and reinstalling I finally managed to get the USB Driver to install and run. Problem: Workbench installs fine Line 6 Monkey installs and updates fine but reports no USB Driver Windows Device Manager reports corrupted or incompatible driver when usb interface is plugged in The solution: Click Start, Type Core, Select Core Isolation and run, turn off the Memory Integrity then reboot. The driver then miraculously functions fine. Line 6, please pin this somewhere as it was incredibly hard to find a solution and please see if the issue can be addressed.