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My Helix Stomp re-formatted itself when it powered up. All my user presets have been wiped out. HOW??? WHY???
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I have seen others on the forum with the same problem, with no solution, so bare with me or point me to the solution. When making edits and creations in the PC editor the "send" button does not send the data to the pod entirely. Double-clicking the preset (in editor) loads the sounds and visual representations as expected on pod and PC However, attempting to save a preset from editor to pod by pressing the send button only sends half the info- Visually the amp and effects appear to be stored on the pod but the sounds are from whatever was saved in that patch previously and have no reflection on the sound. The only way to get the "new" preset is to power the pod on then off and then the preset appears AND sounds as expected/saved. using pod HD500x with the designated editor
