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Found 56 results

  1. Hi. I have a problem. Maybe someone has the answer. Since i use my PodGo, i have a lot a crakles and noise in my DAW. If i change my buffer size (extra small or extra large) it change nothing. My cpu is right (17% used) I had a PodHD before with the same computer and the same DAW and the problem was not there. So, it seems to come from the Podgo driver. It occurs only within the daw (cubase 10)... Thank you... and the last uptade is done (version 1.12)
  2. If you've installed a Line 6 driver and the device will not subsequently connect, it is possible that the driver is disabled by the system. How to check if the software is disabled by the system: • Click on the Apple symbol in top-left corner of the screen and go to "About this Mac -> Overview ->System Information -> Disabled Software”. • If there is disabled software, it will be presented with a 10-digit software ID and a file descriptor, similar to "VCN535JA6Y - com.line6.driver.xtaudio" • Take a screen shot or write down the ID (in this example it’s VCN535JA6Y – yours might be different). How to enable software that is disabled by the system: • Uninstall the drivers: https://line6.com/support/page/kb/recording/computer-audio-set-up-and-troubleshooting/how-to-uninstall-line-6-drivers-from-mac-osx-r85/ • Reboot to recovery, holding down Command-R while restarting. • From Menu -> Utilities, open Terminal and type the following (replacing the system ID with yours): “spctl kext-consent disable” “spctl kext-consent add VCN535JA6Y" (replace the VCN535JA6Y with yours if different) “spctl kext-consent enable" • Reinstall the driver. • Open System Preferences -> Line6 Audio-Midi devices and plug the device into the Mac. The device should appear in a few seconds.
  3. Summary Check the Pod HD ASIO driver is not performing Sample Rate Conversion without you being aware of it. Remove easy potential sources for stutter. Background I had been plagued by the commonly-reported Pod HD-related blue screens (BSOD) on my Win 10 desktop, particularly when working with my DAW, Reaper. I have reached a point where my setup is now stable. Over recent weeks I've had four recording sessions without bluescreens whilst maintaining a USB connection. In this post I'm intending to document what I did, what was effective and what was ineffective. I see many frustrated posts about this issue. Sometimes people seem to be replacing or returning their Pod HD, which is a shame. I have not seen Sample Rate Conversion problems being talked about in the trouble shooting posts I read, so I hope this helps someone. Workarounds or ineffective configurations I tried - Ignoring USB and going direct to my other interface (as I have one). Obviously this works, but the sound quality did not seem as good as the USB connection to me. I'm not saying I can hear the extra DAC/ADC step, but it's another spot where you have to get the levels right, and you need two cables if you want stereo. My other interface only has two channels and I wanted to keep a mic in the other one. So, if you are really stuck this works fine, but was not great for me. - Disabled Selective USB Power Down. You will see other references to this step. It did not reduce BSODs for me on its own. I did leave this setting disabled in my final configuration, though, so it may be a factor. - Using the rear USB vs the front USB. This does have some logic to it as the front USB ports on a desktop tend to be a hub, so if the rears are not then things have been simplified. Using a Rear USB did not make a difference for me. - USB2 vs USB3. Simply swapping to USB2 was not enough for me, but I have continued to use a USB2 port in the stable configuration, so could be a factor. If you have USB2 ports available I think it make sense to use them, as the Pod HD was, I think, designed before the USB3 standard was introduced. - Different combinations of allowing the Pod to be or not to be the audio device used by Windows as default made no difference for me. - Disabling Windows System Sounds on its own made no difference for me, but I have continued to leave them off in the stable configuration, so could be a factor. After trying those solutions I found the official Line 6 advice on USB troubleshooting here: https://line6.com/support/page/kb/recording/computer-audio-set-up-and-troubleshooting/usb-audio-troubleshooting-r443/ and set about eliminating sources of stutter which seem to be less-well handled by the Pod HD driver stack when compared with the driver for my Focusrite Saffire 6 USB audio interface. I noticed that Reaper was reporting that the Pod driver was operating at a 44.1 kHz sample rate, despite the Windows Sound Control Panel settings being set to 48kHz sample rate and Reaper being set to use whatever the hardware was using. Checking the Line 6 Audio-Midi Devices App confirmed the same thing, and the Sample Rate Converter light in that app was on. I went through all the parts of the end to end system where I could set the sample rate and made sure all were aligned to the same settings (48kHz, 24 bit). There are four places I checked and aligned: 1) Windows Sound Control Panel/Playback tab/Line 6 POD HD Device Properties/Advanced/Default Format -> Set to 24bit, 48000 Hz (Studio Quality) 2) Windows Sound Control Panel/Recording tab/Line 6 POD HD Device Properties/Advanced/Default Format -> Set to 24bit, 48000 Hz (Studio Quality) 3) Reaper/Audio Device Settings -> Request Sample Rate to 48000 4) On the Pod itself, under the IO settings there is a setting for the sample rate of the S/PDIF interface. This name suggests it has nothing to do with the USB output, but I made sure it was set to 48Khz too. Annoyingly, I can't remember what the default was, so I can't remember if I changed this. After step 3 Line 6 Audio-Midi Devices App now reports no Sample Rate Conversion happening and Reaper also reports 48kHz operation. I also shut down some unnecessary audio-using apps (Skype, Google Music Manager and Steam) and removed the Windows System Sounds. I felt these were easy and prudent steps to take. I felt from the Line 6 article the general advice was to remove sources of noise and stuttering, so where I could remove potential sources easily for me I did so. I did not at any time remove my existing Focusrite Saffire 6 USB interface and its driver, so in my case at least the Pod is able to co-exist with other ASIO drivers. Note that the Focusrite wasn't being used as Reaper doesn't provide the option to use two ASIO devices at the same time, but was plugged in and powered on. I have not taken the time to isolate the single factor that has made a difference for me, however the BSODs did seem to clear up once I had got the Pod ASIO driver operating in 48 kHz sample rate instead of doing Sample Rate Conversion. I don't yet know why it was stuck operating at 44.1 kHz, as nothing before or after it was asking for that and I had not changed defaults. Furthermore, when I was trying to force it back to 44.1 to isolate the fix for this post it stubbornly refused to return to that rate. At this point I have arrived at a stable setup for me so I am unlikely to spend more time characterizing the cause, but will report back if I find something. I'd say it is likely others have this problem as I don't change defaults for this sort of thing. Effective Configuration - Disabled Selective USB Power Down - Disabled Windows System Sounds - Shut down unnecessary apps that use audio - Ensured Windows Sound Control Panel properties for Playback and - Recording on the Pod are set to 24bit, 48000 Hz - Reaper/Audio Device Settings -> Request Sample Rate to 48000 (key step for me) - Using front panel USB2 port I am sure not all of these steps are quite necessary for me, but wanted to share as completely as I could. General guidance, summary observations and speculations Clearly, reading the official advice at https://line6.com/support/page/kb/recording/computer-audio-set-up-and-troubleshooting/usb-audio-troubleshooting-r443/ is good practice. I've internalized that article as "you have to be as kind to the drivers for the Pod HD as you can". For me that meant getting over a Sample Rate Conversion that was happening, which I speculate takes extra cycles in the driver stack, introduces more potential error conditions and makes it more susceptible to stutter conditions. I am not sure why the driver was choosing to operate at 44.1 Khz instead of 48 Khz, but I have been able to force it to 48 Khz operation with Reaper. Removing unnecessary Sample Rate Conversion feels like good practice in any case. Getting the USB connection stable has been a big plus for me. The clarity of my recordings is better, I have stereo, so things sound fuller, it is easier to set levels and hear changes. It makes me feel like I need Helix Native less. Happy days :-) DM
  4. I have problems on an older Mac Pro with the MacOS OS-X Lion 10.7.5 The latest driver is shown as 7.3.7 but no matter how I install it (via the monkey or manually) the driver neither does update in the monkey ("update selection") nor let me connect the POD via HD Edit or the licence manager. HD Edit crashes on directly start. The licence manager shows the computer as activated but no device. The driver is shown as outdated even if the POD is not connected. Of cause I tried to uninstall the driver via the uninstall-tool and to restart the mac. Of cause I have tried 2 different USB cables (both working on another machine). I have tried everything & several times… no luck!
  5. I need help for my iMac Sierra, I can't download the driver for run my line 6 ux1. When I start installing the driver they don't work.... can anyone help me pls
  6. Hi. I'm getting up-to-speed on integrating my new Helix Floor into my Cubase 10 recording rig. Here is the experience I'm having with the Helix connected to my computer via USB: In Cubase I open a project which was created before I even owned the Helix. IOW, this saved project could have no idea about Helix or the Helix ASIO driver. However, what I find is that the Helix ASIO driver is now the Cubase ASIO driver, putting me in a position where I do not recognize the names of the audio inputs and outputs as previously in use. Now, strangely (probably by design!), things do seem to "work" - I can record my guitar into Cubase and can play back my prior recorded tracks and hear them. The thing is, I have no idea what is really going on - why I'm even able to hear things, how the guitar is getting in and the pre-recorded audio is getting out. IOW, I suppose I just don't understand sufficiently how ASIO/audio works in Cubase, and especially how things change when the Helix is connected. My past history is using the Cubase with my MOTU 2408 mkII interface (which I do understand well), and also (more recently) using Cubase with my Motif XS keyboard and the Firewire ASIO interface (which causes the Motif to "take the place" of the MOTU 2408 mkII). Is there someone who has this all straight in their head who can write come words of enlightenment here that will help me to fully grasp the situation? Or, can someone point me to Helix ASIO driver docs which would explain it? If so, many thanks!
  7. i have updated my line 6 UX1 to the latest driver 4.2.7.7 from 4.2.7.6 but when i go to "Line 6 audio-MIDI devices settings" i cannot change the bit depth or buffer size. when i select another size or bit rate, it just reverts back to default. the previous update did not do this. i have uninstalled all line 6 drivers and updated to the new one. i had no luck so i reverted back to the previous update. i would like to update this thing! please help!
  8. Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.
  9. Base info: System: macOS Mojave 10.14.2 Hardware: MacBook Pro 2016, Line 6 Pod X3 Pro Line 6 driver version: 7.6.8 Line 6 Monkey version: 1.78 Line 6 License Manager version: 1.13 Line 6 Monkey does not recognize installed driver and connected device, same as License Manager. However Pod is avaiable in System Preferences as Audio-MIDI Device and works perfectly with Pod Farm 2.59. Because of problem with License Manager i cant use full version of Pod Farm. On Windows laptop everything works like a charm (via usb 2.0 and usb-c connectivity). Any ideas what is wrong with License Manager on macOS Mojave?
  10. This is my elaboration on Round Trip Latency of Helix hardware used as audio interface based on research on closed fb group https://www.facebook.com/photo.php?fbid=10156514192780269&set=pcb.1077888115728194&type=3&theater&ifg=1 This topic is hardly relevant if you are monitoring direct. Helix hardware latency is 1,8ms from AD/DSP/DA (measured for one DSP Path), no matter what buffer or sampling frequency you pick. If you use another interface for monitoring/recording it is not relevant neither. It is 2,70 firmware time. OSX - you have a choice of two drivers: 1. Multi sampling rate Core Audio driver. You get the lowest latency of 15ms using 32 samples buffer but this seems not to be stable (tested on 8th gen i7) . Safer buffers of 64, 128 samples are at 20ms range. 2. Class Compliant 48kHz driver at 64 samples buffer gives 8ms RTL. EDIT: I do not know if 8ms RTL is REPORTED by the driver or it can be REAL RTL. Windows - you have a choice of two drivers: 1. Supplied ASIO driver. Here are my figures for Round Trip Latencies: 21ms on "Small" 128 samples buffer@48kHz 17ms on "Extra Small" 64 samples buffer@48kHz 15ms on "Small" 128 samples buffer@96kHz 10ms on "Extra Small" 64 samples buffer@96kHz - but this setting is unusable because of artifacts. Bad news for virtual instruments players are 3/4 of RTL is on the output side. 2. ASIO4ALL driver - it is rather overlay for WDM driver, not compatible with Pro Tools. Round Trip Latencies are: 5ms at 128 samples buffer@48kHz 3ms at 64 samples buffer@48kHz 3ms at 128 samples buffer@96kHz Good news or virtual instruments players are buffers are 50/50 input/output. EDIT: I have proven that they are in fact REPORTED RTLs. They are fake numbers! I made my Windows tests using using Reaper (64bit), desktop Windows 10 PC with 3th gen i5 CPU, 16GB RAM. Reaper session was loaded with 5 Hx Native instances. CPU usage was monitored with Windows Task Manager and for the same 128 buffers on both drivers was at 30%. 7ms pictured vs mine 5ms is because I switched off additional 32 samples buffers used for latency compensation in ASIO4ALL (for aggregating devices?) Some pictures to back it up:
  11. Hi, I tried so hard to connect my HX effects as a sound card on my MAC. My mac recognized my HX effects as a MIDI but not as a sound card. There's no available drivers / Monkey 6 for HX effects (mac) on download section of the website. How can I resolve that ? Thanks for your help Jonovan
  12. A quick note that I hope might be useful to others. I bought a Helix LT this week. The driver software loaded fine onto a couple of laptops but I couldn't get it to install on my main Windows 7 PC. The Helix showed up as a device in "Devices and Printers" but was reported by WIndows as unusable and that the driver had failed to load. It appears that my copy of Windows had loaded a generic USB device driver instead of the L6 software. Anyway, after several fruitless exchanges with L6 support, I found the fix myself. You need to go to the Helix device shown in Device Manager, click on Properties, click on Driver, tell it to "Update Driver" and install the driver manually from the folder: Programs (x86)/ Line6/ Tools/ Driver2 Archive/ Helix. Windows will identify the ".inf" file in that folder as the correct driver. Click on that and you should be good to go. I suspect it's an unusual problem inasmuch as one of my laptop installs was also Win 7 and went perfectly smoothly. Nevertheless, I hope this may help someone. Now I can get back to trying to get the Helix to play nicely with my DT25.......... Andy
  13. I just got into the cubase program that came with my spider v 240hc, it works great and I have the drivers set up and installed correctly so I can record and playback with no issues. I am curious if there is a way to set up output to another device though because I dont like having to plug my mic into the phones jack on the amp, like I shuold be able to monitor form my mic out, or from my pc headphone jack. Is there a way to configure the spider v driver in cubase as input only, with another device (yeti mic) set for the output? Also can you configure multiple devices for input so I can have my mic and amp inputting adio simultanously? This might be a question for steinberg cubase forums but sine the programs is included with the amps I thought maybe someone here might have some info.
  14. When I updated the osx to 10.13.14 the UX1 stopped starting at startup, no lights red or green. opening Monkey it says that there are no drivers installed so I proceed with the installation that seems to install them but after restarting the computer Monkey keep saying that no driver are installed. I also noticed that some days after some hours that the computer is on suddenly the UX1 gives me the green light without any kind of action by myself, some other days nothing happens the whole day. Anyone have a suggestion on how to make it work again?
  15. I have tried connecting the amplifi 150 to my windows 7 enterprise 64 via bluetooth and the provided drivers in v1.77 do not work. I've attached a screen shot showing as much info as possible. I am running Intel® Wireless Bluetooth® for Windows 7 Version: 20.30.0 (Latest). It is a Dell Latitude e5540. After adding a new Bluetooth device my computer recognizes it as AMPLIFi_150_56. It states This device has been successfully added to this computer and beneath that it gives a message windows is now checking for drivers and will install them if necessary. You may need to wait for this to finish before your device is ready to use. I get the small pop up screen showing Driver Software Installation and within it It does reach out to windows updates and installs: -standard serial over blue tooth link (com4) -standard serial over blue tooth link (com5) -Advanced Audio Distribution Profile(sink) but then fails when trying to install -Bluetooth peripheral device The hardware IDS for this shows BTHENUM\{00000000-deca-fade-deca-deafdecacaff}_VID&00020e41_PID&5061 BTHENUM\{00000000-deca-fade-deca-deafdecacaff}_LOCALMFG&0002 Under Compatible Ids BTHENUM\{00000000-deca-fade-deca-deafdecacaff} ConfigFlags 00000040 CONFIGFLAG_FAILEDINSTALL \Device\000000b9 Install Error There is no driver selected for the device information set or element. E0000203 This is the only device under my device manager that shows with a yellow exclamation. I have all windows updates and my laptop has all the latest firmware installed. I've completely disabled my Symantec antivirus and tried installing this. Anyone ever get this working? I'm a network administrator for large company and have never had this much issue ever installing a simple driver let alone connecting a bluetooth device.
  16. hello every time I start my computer, the buffer size setting in preference panel is always set to the lowest value even if I change it. What's wrong ? Imac OsX high sierra UX1 with last driver version (which I installed by hand) Nicolas
  17. Hi! The M20d ASIO driver is not designed as an audio interface driver for full multi-track DAW purposes. Why? Is it possible to wait for a new driver or better to sell this mixer? ((( Thank you.
  18. Hi at all!!! I have a problem with the amplifi tt drivers. I have already installed line 6 updater and updated to the latest version but when I start line 6 updater does not recognize the amplifi tt and as a result do not recognize it as sound card and I can not use cubase to record. what can I do? I have seen that many have encountered the same problem I followed all the directions but still did not go. Is there anyone who can help me ??? Please
  19. So I really hope you guys can help me with this, cause I've had this problem for years now. I have a POD Studio UX2 connected to a computer with Windows 10. I have the latest drivers installed, 4.2.7.6. However, on occasion, randomly, the audio would just cut out, and entering the Sound config of my computer, it would tell me that audio enhancements on the device were causing problems. So when I unplug and plug back in the UX2, both clip lights alternate blinking, and the only way I can fix it is to restart the computer. I have already tried reinstalling drivers. Thanks.
  20. macOS 10.13/10.14/10.15 has implemented an additional security layer for kernel extension drivers, such as the Line 6 audio drivers. After the Line 6 device is connected, the customer must open the Security Control Pane and accept the Line 6 driver in order for the device to be recognized. Typically, but not always you'll see this message when your driver gets blocked, or is not available for use with your DAW: However, sometimes the driver gets blocked and the message won't appear. Your driver and hardware simply won't work. In either case, you'd need to approve the driver in System Preferences > Security & Privacy: Additional information about this change can be found at https://developer.apple.com/library/content/technotes/tn2459/_index.html#//apple_ref/doc/uid/DTS40017658 For some cases if the "Allow" button does not change anything, or the "Allow" button does NOT disappear after clicking. Please try these steps: Go into: System Preferences > Keyboard > Shortcuts > Select 'All Controls'. Then: Go back to System Preferences > Privacy & Security > Press 'Tab' until 'Allow' is selected > Press 'Spacebar'. Note: the Privacy & Security page may need to be unlocked before 'Tab' will work.
  21. I'm using the latest updates on OSX, drivers, softwares and helix and you know, everything. When reamping helix in logic the audio starts to cut and pop and mess up after a while. First a little and gradually more and more. It helps when I initialize the core audio from preferences > audio settings. The I/O buffer is at full 1024 Why do I have to keep doing this? It does kill the workflow and sometimes recording the reamp is ruined.
  22. I have updated the driver for so many times, it still showed that i didnt have driver. Version: MacOS Sierra 10.12.3
  23. Hello, I've been using UX2 for several years but I can't record and use audio softwares anymore. I noticed when I run POD Farm 2 or any audio soft (Gear Box, Ableton, POD Farm...) it stops working and the clip leds start to flicker. I think it's a driver/authorisation problem because when there's no audio software running it works. I checked license manager and monkey: my device is authorized and everything's updated. I'm running on Mac OS X 10.6.8, 2.4GHz Intel Core 2 Duo, 8Go Ram DDR3, 512Go SSD I can't understant what's wrong... Has anyone a solution for that issue? Thank you!
  24. I just installed Mac OS X 10.11 El Capitan on my MacBook Air. I waited a while to install this specifically because the Line 6 drivers are always bad early on. Sure enough, I've updated my drivers and now when I output from my Toneport UX2 using the analog outs into my monitors or through my headphones there's a constant crackling noise coming out. Please help me fix this.
  25. Hi folks I've done a lot of searches but come up blank I think I have a blown speaker in my L3s It makes a horrible overloaded farty noise with the kick drum Levels and gain are fine I can't find any info on replacement drivers for these Does anyone know if there is a drop in replacement It's heavy and inconvenient to ship to a service centre for a fairly simple repair
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