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Found 56 results

  1. I have updated the driver for so many times, it still showed that i didnt have driver. Version: MacOS Sierra 10.12.3
  2. Hello, I've been using UX2 for several years but I can't record and use audio softwares anymore. I noticed when I run POD Farm 2 or any audio soft (Gear Box, Ableton, POD Farm...) it stops working and the clip leds start to flicker. I think it's a driver/authorisation problem because when there's no audio software running it works. I checked license manager and monkey: my device is authorized and everything's updated. I'm running on Mac OS X 10.6.8, 2.4GHz Intel Core 2 Duo, 8Go Ram DDR3, 512Go SSD I can't understant what's wrong... Has anyone a solution for that issue? Thank you!
  3. I just installed Mac OS X 10.11 El Capitan on my MacBook Air. I waited a while to install this specifically because the Line 6 drivers are always bad early on. Sure enough, I've updated my drivers and now when I output from my Toneport UX2 using the analog outs into my monitors or through my headphones there's a constant crackling noise coming out. Please help me fix this.
  4. Hi folks I've done a lot of searches but come up blank I think I have a blown speaker in my L3s It makes a horrible overloaded farty noise with the kick drum Levels and gain are fine I can't find any info on replacement drivers for these Does anyone know if there is a drop in replacement It's heavy and inconvenient to ship to a service centre for a fairly simple repair
  5. Hello everyone, i recently bought a new Lenovo laptop with Windows 8.1 preinstalled on it. Like topic says, i can't use my HD500 board with it because windows doesn't recognise the device after driver installation. I tried installing the drivers with standalone application and with line6 monkey. I tried installing drivers in Windows7 compatibility mode. I tried disabling the windows 8.1 driver signature enforcement. The installation finishes without errors, but when i connect the HD500 it says something like "the usb device is not working and can't be recognized". I am sure the HD500 works good because i used it with my older laptop with Windows7 installed, so i guess it's a compatibility problem with 8.1?!? Why after installing the drivers, Monkey continues to say that they are not installed? The specific error i'm getting ( when going to control panel -> device manager) is: "The device reported a problem and has been discontinued. (Code 43) Request descriptor of the USB device failed." Thanks for every answer
  6. I have tried and re-tried but can't seem to get this done. My laptop runs win7. I've got Monkey at 1.71, updated the USB firmware to 1.04, re-booted both POD and laptop ad nauseum, even turned off my Norton... but whenever Monkey tries to update the FW, it thinks it's successful yet shows the driver at 4.2.5.1. My goal is to get my hd500 from 2.32 to 2.62, but I don't want to even attempt this if I can't even get the drivers to update. Anybody got any ideas? Also, when updating the POD Flash Memory, am I supposed to hold down a nav button and power it on somewhere in the process? THANKS (in advance)!
  7. I'm currently running the 4th public beta of OSX El Capitan which will be released to all Mac users in the near future. I've encountered an issue where the operating system is not able to use the POD HD500 as an external soundcard for music production in Logic Pro X or even just for general media consumption. I was going to chalk it up to it being an unperfected beta release but the curious thing is that my Native Instruments Guitar Rig audio device works perfectly fine. Will Line 6 release a driver update after the public release of the operating system? Have Line 6 had to do this in the past when new operating systems are released? Anyone experiencing a similar issue? Any feedback would be much obliged. Cheers, Jordan.
  8. I can't believe it … OS X El Capitan is out for 45 days, with OS X 10.11 I was not able to use my POD HD500X anymore as an audio interface via USB, OS X 10.11.1 let's me hear something again, but it sounds terrible and there are many glitches … It's still unusable. I'm really disappointed at Line6 about their support. You should not treat your customers this way.
  9. Why can't I update the drivers on my Bass Pod XT Pro. It is authorized, it did work and now I can only connect analog and not through USB. I feel like this unit wazs stolen from me by not providing drivers that lets the device work the way it was intended. Line 6 Monkey can't find it, but with midi I can update the firm ware but that is all. When it gives the list of drivers to install the bass pod pro xt is not even listed.
  10. Hello, I'm from Brazil, sorry for my english mistakes in this post! My line 6 was perfect, but a few weeks ago it started to presented problems... When I use the Nuendo 4, or GearBox, or Guitarig, the sound of my guitar is ok! I mean, the Input is ok!!! But, when I´m using other player programs from windows, like Winamp, Media Player, YouTube and others, the "output" sound just crash and the sound freeze!!! So I open Nuendo 4, or Gearbox, and the sound of my guitar (input) is ok! But mp3 sounds and videos no... I'm trying to found the solution for that problem for weeks in Foruns of Microsoft, Line 6, and others... Some people are talking about AUDIODG.EXE or Windows Audio Device Graphic Isolation! This devices started when I run any audio archive im my computer! But I don't no how to fix it... I have Windows 8.1. My drivers are updated! How can I fix that issue? Thanks anyway!
  11. I went to our local store for repair of my broken USB port. they changed it with new one. when i got home, any computer in the house cannot recognize the device. i've been searching the net but still no solution for this. help? note: i tried my friend's hd500 and it worked just fine.
  12. Hi, I recently switched from Windows 7 x64 to Windows 8.1 x64 and I can't get my UX1 to work. Using the newest driver for Win8, not even regular playback is functional since every sound is very distorted and played slowly. Now I know that 8.1 is not officially released yet (got it earlier from my university though) but since there was a beta and RTM version for software developers, I assumed that there was enough time to update the drivers. Has anybody made the same experiences? Is there an official statement about 8.1 and new drivers? Thanks and Regards
  13. Please see the enclosed Excel spreadsheet to view the chart. SoftwareCompatibilityChart.xlsx
  14. hey folks, sorry for my english but i have a problem with this f... pod-hd. i cant install the main drivers. after reading 1000 of posts what to do....nothing happend, no driver installed. os: win7 64bit (fresh install 9.12.14) virusfree. everytime when i use the monkey the install process where aborted after i connect the pod via usb to my pc....the automatic hardware detection is running but then the message prompted.....keine treiber installation möglich. under my systemsettings (geräte manager) i deinstalled the drivers again....after that a fresh reboot...nothing helps. the license manager works correctly and i have registered my product there and on the line 6 site. any suggestions for that f....error? i think the windows 98 times are over but määähhhhh that was a mistake. thanks for any constructive answer. best regards chris7619
  15. I have a POD HD500 that i have just recently bought. I have previous experience with this pedal, but have never run into an issue like this one. I will do my best to explain this without getting anyone confused. I have 2 Computers. A custom build and a factory built Dell. The POD HD500 drivers will not properly install on my custom built PC, but install perfectly fine on the factory built Dell. The custom built computer is my primary computer and the one I am wanting to use for recording. This issue is very odd to me because i have previously had a friends HD500 connected to the custom built pc for 3 months and it worked fine. I haven't made any changes to the computer since then. I have tried installing the drivers as administrator, tried every USB port (which all work fine for any other devices). My PC recognizes the POD HD500 in the device manager, but is not recognized in Line 6 Monkey or HD500 Edit. I am at a loss and would appreciate any helpful advice.
  16. I have a question about the audio over USB functionality of the HD500X. I use a audio interface when I'm recording and use plug ins, and I use the HD500X for live work. The other day I was experimenting with using the HD500X as an audio interface and incorporating Ableton Live into my live rig. Since then whenever I plug the USB into my laptop it mutes the analog outs of the HD500X and audio is only passed through USB. I don't remember changing anything specifically to make this happen, and I'm not sure how to undo it. I don't mind being able to choose whether audio gets passed via USB or analog outs when connected, I just can't figure out how to change it :) I haven't messed with it much since this happened, and I haven't tried re installing the driver yet. Any suggestions?
  17. Hi guys, So I've gone through the forums and googled til my fingers bled, but have found no one with a similar issue. I just got a HD500X in from MusiciansFriend, and the device works great... when it's not connected to my computer. However, I am wanting to set up HD500X Edit to make changes since this will obviously make my life easier. Here's the problem: I waited to plug in my usb cable until the exact times that the application instructed. I installed the newest driver 4.2.7.1 - and this seems to be where the problem is. So I get to the end of the install where it says to plug in the USB cable, but I get no device driver install popups, yet Windows makes its device recognition sound. I'm thinking..okay, maybe it's installed. I go back in to Monkey and my device shows up as (Not Connected) even though it is. So I run the install again, and again, and again, and again. Same problem. In Windows Device Manager, the device is there and Windows says that it is working properly. I dig some more and the Driver File Details list this as the driver file: C:\Windows\system32\drivers\ksthunk.sys Provided by Microsoft File version 6.1.7600.16385 (win7_rtm.090713-1255) Is that right? Is Windows assigning an incorrect driver to the device even though I'm telling it to install the Line 6 driver? Any help would be much appreciated, I'm totally lost on this one.
  18. Hi guys, i'm new here, and i have a nice question.. let's start from the begin, actually i record using my pod hd500 + Scarlett 2i2 + Cubase 5 (on windows 7), i use the pod hd500 xlr out into the xlr in of my scarlett 2i2, do you think it's possible to record using the direct usb connection of the pod and the Scarlett 2i2 (which is connected to my studio monitors) to monitor everything? (usually i don't need to monitor my guitar by the audio interface cause i use the l/mono out of the pod into my amp for that, but i need to listen to the backing track!) On cubase i can do this only using the generic asio drivers but i have a very big latency, it's impossible to work in that way! I want to record using the direct usb because the signal is more clear and with high fidelity... Any ideas?? :)
  19. Hi I updated my MacMini (end 2012 with internal 750Gb SSD) to OS X 10.9.1. I am using a Line6 UX2 with drivers 7.3.6 (Monkey : 1.65) I ma using Logic X (last version) And I have big crackling and popping issues when I try to record my guitar or bass (on both instrument inputs). I tried to make a bigger buffer in the system prefs and/or Logic X, but it changes nothing. Impossible to have a "clean" recording without a periodic crackling noise (periodicity depending on the buffer size, from aprox 0.3 to 1 second space) The only way to get it clean again is : 1/ to deactivate "core audio" in Logic X. But then I loose all the cool guitar and bass effects... and that's (partly) why I bought Logic in the first place !! 2/ I plug my little Apogee Jam (which I bought for my iPad) and there i gat Logic Audio working perfectly !! But I bought mu Line6 UX2 to use it !!! So please people : fix the UX2 drivers for Maverick !! Or tell me what's wrong with my UX2 ? I provide a sample of the sound. Guitare crackling.wav
  20. I hope this is the right section. I have a little issue with my drivr for the pod studio gx. When i try to install it it is stuck abut half way to the end. I've also left it over night and it did not move. I don't know what else to do. I have a win xp machine. It wont move after this.
  21. My driver for HD500 won't update. I attach the picture below. I tried to update with Monkey 1.59, didn't work. Tried with the latest 1.65, still won't work. I uninstall and re-install many times. I tried with two computers, window 7 and vista. Still not working. What should I do? Thanks guys.
  22. Deutsch Français In order for your computer to recognize your device when you are connected via USB, you will first need to install the appropriate drivers. Here is what you will need to do to install drivers on a Mac computer: 1) Download and launch the latest version of Line 6 Monkey, which is your intelligent updater program for Line 6 gear. See the following link for more information on Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. 2) Turn off all other programs and disconnect all non-essential USB and Firewire devices (printers, cameras, mp3 players, etc.) from the computer (USB mouse and keyboard can be an exception if you do not have an alternative). 3) Launch Line 6 Monkey. If your unit is not connected (or there are no previous drivers installed), Monkey will ask you to choose the Line 6 device you wish to configure. For this tutorial we will select a Line 6 Guitarport from the dropdown menu. 4) In the Updates tab, highlight Drivers and select "Update Selection" on the right hand side of Line 6 Monkey's user interface. 5) Monkey will connect to the Line 6 server and download the appropriate drivers for your Line 6 device. If you receive the following message you can select "Remind me later" to continue the installation. 6) After the drivers are downloaded, Line 6 Monkey will exit so the Driver Install program can run. Select "OK". 7) Select "Continue" to move to the next section. 8) Select "Continue" to move to the next section. 9) Select "Continue" to move to the next section. 10) Select "Agree" to move to the next section. 11) Select "Install" to install the Line 6 drivers to your hard drive. 12) Enter your administrative user name and password to install the drivers, then select "OK". 13) Select "restart" to restart you computer and begin using your Line 6 Hardware. If your driver install was unsuccessful, please see the following link for further assistance. Computer System Audio Optimization Mac: USB Geräte: Treiberinstallation: Damit Ihr Computer Ihr Line 6 Gerät erkennt wenn Sie es per USB anschließen müssen Sie erst passende Treiber installieren. Um nun Treiber auf Ihrem Windows Computer zu installieren müssen sie folgende Schritte durchführen: 1. Laden Sie sich die neuste Version der Line 6 Monkey Software herunter und installieren Sie diese. Line 6 Monkey ist das Programm, welches Ihre Line 6 Produkte aktualisiert. Für weitere Informationen, klicken Sie folgenden Link: Installation und F.A.Q. zur Line 6 Monkey Software 2. Schließen Sie alle unnötigen Programme und trennen Sie nicht unbedingt nötige USB- und Firewire Geräte von Ihrem Computer. (Drucker, Kameras, MP3 Player,...) 3. Starten Sie Line 6 Monkey. Wenn Ihr Gerät nicht verbunden ist (oder noch keine Treiber installiert sind) wird Monkey Sie nach dem Gerät fragen, welches Sie konfigurieren wollen. Für diese Anleitung werden wir Line 6 Guitarport auswählen. 4. Im "Updates" Tab wählen Sie nun "Drivers" aus und klicken auf "Update Selection" auf der rechten Seite des Interfaces. 5. Monkey verbindet sich nun mit unserem Server und lädt die richtigen Treiber für Ihr Line 6 Gerät herunter. Sollten Sie folgende Nachricht erhalten klicken Sie auf später... 6. Nachdem die Treiber heruntergeladen sind wird sich Monkey schließen und die Treiber Installationssoftware starten. Klicken Sie OK. 7. Klicken Sie auf "Weiter" um zur nächsten Sektion zu gelangen. 8. Klicken Sie auf "Weiter" um zur nächsten Sektion zu gelangen. 9. Klicken Sie auf "Weiter" um zur nächsten Sektion zu gelangen. 10. Klicken Sie auf akzeptieren um zur nächsten Sektion zu gelangen. 11. Klicken Sie auf "Installieren" um die Line 6 Treiber zu installieren. 12. Geben Sie Ihren Benutzernamen und Passwort ein um die Treiber zu installieren. Klicken Sie dann auf "OK". 13. Klicken Sie dann auch neustarten um den Computer neu zu starten. Sollte die Installation nicht erfolgreich gewesen sein, klicken Sie auf den folgenden Link für weitere Hilfestellung. Audio Optimierung für Computer Systeme Windows: Appareil USB: Installation des pilotes: Pour que votre ordinateur puisse reconnaître l'appareil Line 6 que vous voulez connecter, il a besoin des pilotes. Pour installer des pilotes, vous devez procéder comme-ça: 1. Téléchargez et installez la version la plus récente du logiciel Line 6 Monkey. Line 6 Monkey est le programme qui met vos produits Line 6 à jour. Pour recevoir des informations supplémentaires, utilisez ce lien: Installation et foire de questions Line 6 Monkey 2. Fermez tous les programmes inutiles et détachez les appareils USB et Firewire inutiles de votre ordinateur. (Imprimante, caméra, lecteur mp3,…) 3. Démarrez Line 6 Monkey. Si votre appareil n'est pas encore connecté (ou aucun pilote est installé) Line 6 Monkey vous demande l'appareil vous voulez configurer. Nous choisissons Line 6 Guitarport pour ce tutoriel. 4. Dans le tab "Updates" cliquez "Update Selection" à gauche de l'interface. 5. Maintenant, Line 6 Monkey se connecte à nos serveurs et télécharge les pilotes correctes pour votre appareil Line 6. Si vous recevez cette message, cliquez rappelez-moi. 6. Après ce téléchargement a fini, Monkey se ferme et ouvre l'installation de pilotes. Cliquez OK. 7. Cliquez "Suivant" pour continuer. 8. Cliquez "Suivant" pour continuer. 9. Cliquez "Suivant" pour continuer. 10. Cliquez "J'accepte" pour continuer. 11. Cliquez "Installer" pour installer l'appareil Line 6. 12. Entrez votre nom d'utilisateur et mot de passe pour installer les pilotes. Cliquez sur "OK". 13. Cliquez "Redémarrer" pour redémarrer l'ordinateur. Si votre installation des pilotes a échoué, veuillez utiliser ce lien pour recevoir d'assistance supplémentaire: Optimisation audio pour l'ordinateur
  23. Deutsch Français In order for your computer to recognize your device when you are connected via USB, you will first need to install the appropriate drivers. Here is what you will need to do to install drivers on a Windows computer: 1) Download and launch the latest version of Line 6 Monkey, which is your intelligent updater program for Line 6 gear. See the following link for more information on Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. 2) Turn off all other programs and disconnect all non-essential USB and Firewire devices (printers, cameras, mp3 players, etc.) from the computer (USB mouse and keyboard can be an exception if you do not have an alternative). 3) Launch Line 6 Monkey. If your unit is not connected (or there are no previous drivers installed), Monkey will ask you to choose the Line 6 device you wish to configure. For this tutorial we will select a Line 6 Guitarport from the dropdown menu. 4) Once the Guitarport is selected in the configuration window, select "OK". 5) In the Updates tab, highlight Drivers and select "Update Selection" on the right hand side of Line 6 Monkey's user interface. 6) Monkey will connect to our server and download the appropriate drivers for your Line 6 device. 7) After the drivers are downloaded, Line 6 Monkey will exit so the Driver Install Wizard can launch. Select "OK". 8) Once the Line 6 Monkey prompts you to plug your device in, the Windows Found New Hardware Wizard should open. Please follow the steps of the hardware wizard, and select "Next" to move to the next section. 9) If you are on a Windows machine you may be asked if you want to continue the install. Select "Continue Anyway" if you see this. 10) Wait for the installation wizard to complete the installation 11) Once the hardware wizard has finished loading the drivers, your drivers should now be successfully installed. Select "finish" 12) Now when you run Line 6 Monkey, you will now see the drivers with a Green check mark next to them in the updates tab. For more information on Drivers and how they work please follow the link below. Device Driver Explanation Sometimes it takes one more step to get the driver associated with the Line 6 Device. First let's get to your Device Manager. Right-click the My Computer icon on your desktop. This will open the device manager. Now you will see a yellow question mark just like the one below: Right-click the question mark and select "Update Driver". Then follow the prompts for the driver installation. If your driver install was unsuccessful, please make sure your computer is optimized for use with Line 6 gear by using the following link: Computer System Audio Optimization Windows: USB Geräte: Treiberinstallation: Damit Ihr Computer Ihr Line 6 Gerät erkennt wenn Sie es per USB anschließen müssen Sie erst passende Treiber installieren. Um nun Treiber auf Ihrem Windows Computer zu installieren müssen sie folgende Schritte durchführen: 1. Laden Sie sich die neuste Version der Line 6 Monkey Software herunter und installieren Sie diese. Line 6 Monkey ist das Programm, welches Ihre Line 6 Produkte aktualisiert. Für weitere Informationen, klicken Sie folgenden Link: Installation und F.A.Q. zur Line 6 Monkey Software 2. Schließen Sie alle unnötigen Programme und trennen Sie nicht unbedingt nötige USB- und Firewire Geräte von Ihrem Computer. (Drucker, Kameras, MP3 Player,...) 3. Starten Sie Line 6 Monkey. Wenn Ihr Gerät nicht verbunden ist (oder noch keine Treiber installiert sind) wird Monkey Sie nach dem Gerät fragen, welches Sie konfigurieren wollen. Für diese Anleitung werden wir Line 6 Guitarport auswählen. 4. Wenn Sie Ihr Gerät nun ausgewählt haben, klicken Sie OK. 5. Im "Updates" Tab wählen Sie nun "Drivers" aus und klicken auf "Update Selection" auf der rechten Seite des Interfaces. 6. Monkey verbindet sich nun mit unserem Server und lädt die richtigen Treiber für Ihr Line 6 Gerät herunter. 7. Nachdem die Treiber heruntergeladen sind wird sich Monkey schließen und die Treiber Installationssoftware starten. Klicken Sie OK. 8. Sobald Line 6 Monkey Sie nun dazu auffordert Ihr Gerät einzustecken wird sich ein neues Fenster öffnen, das Fenster zur Installation neuer Geräte. Folgen Sie hier den Anweisungen. Klicken Sie auf "Weiter". 9. Vielleicht öffnet sich während der Installation das folgende Fenster, klicken Sie auf "Installation fortsetzen": 10. Warten Sie nun, bis die Installation fertiggestellt wurde. 11. Der Treiber sollte nun erfolgreich installiert sein. Klicken Sie auf "Fertig". 12. Wenn Sie nun Line 6 Monkey starten werden Sie eine grüne Markierung links neben "Drivers" sehen. Für weitere Informationen über Treiber und wie diese funktionieren folgen Sie diesem Link: Wikipedia: Gerätetreiber In manchen Fällen müssen Sie jedoch noch einen weiteren Schritt durchführen um den Treiber zu installieren. Zuerst müssen Sie jedoch dazu den Gerätemanager öffnen. Rechtsklicken Sie den Arbeitsplatz. Klicken Sie auf Eigenschaften dann auf den Tab Hardware und klicken Sie hier auf den Gerätemanager. Dies wird nun den Gerätemanager öffnen. Hier können Sie nun ein gelbes Fragezichen sehen. Rechtsklicken Sie das Fragezeichen und klicken Sie auf "Treiber aktualisieren". Folgen Sie nun den Anweisungen. Wenn Die Treiberinstallationen nicht erfolgreich war können Sie noch Ihren Computer anhand der folgenden Einstellungen für die Nutzung von Line 6 Geräten optimieren: Audio Optimierung für Computer Systeme Windows: Appareil USB: Installation des pilotes: Pour que votre ordinateur puisse reconnaître l'appareil Line 6 que vous voulez connecter, il a besoin des pilotes. Pour installer des pilotes, vous devez procéder comme-ça: 1. Téléchargez et installez la version la plus récente du logiciel Line 6 Monkey. Line 6 Monkey est le programme qui met vos produits Line 6 à jour. Pour recevoir des informations supplémentaires, utilisez ce lien: Installation et foire de questions Line 6 Monkey 2. Fermez tous les programmes inutiles et détachez les appareils USB et Firewire inutiles de votre ordinateur. (Imprimante, caméra, lecteur mp3,…) 3. Démarrez Line 6 Monkey. Si votre appareil n'est pas encore connecté (ou aucun pilote est installé) Line 6 Monkey vous demande l'appareil vous voulez configurer. Nous choisissons Line 6 Guitarport pour ce tutoriel. 4. Si vous avez choisissez votre appareil, cliquez OK. 5. Dans le tab "Updates" cliquez "Update Selection" à gauche de l'interface. 6. Maintenant, Line 6 Monkey se connecte à nos serveurs et télécharge les pilotes correctes pour votre appareil Line 6. 7. Après ce téléchargement a fini, Monkey se ferme et ouvre l'installation de pilotes. Cliquez OK. 8. Une fois Money veut que vous connectez votre appareil au ordinateur, une nouvelle fenêtre s'ouvre, l'installation des pilotes de Windows. Suivez les instructions. Cliquez "Suivant". 9. C'est possible que la fenêtre prochaine s'ouvre. Cliquez "Continuer". 10. Attendez jusqu'à la fin d'installation. 11. Le pilote devrait être installé. Cliquez "Terminer". 12. Si vous démarrez Line 6 Monkey, vous pouvez voir un marqueur vert à gauche de "Drivers". Pour des informations supplémentaires sur les pilotes te comment ils fonctionnent, cliquez ce lien: Wikipedia: Pilote informatique Dans certains cas, vous avez besoin d'une autre étape pour installer le pilote. Ouvrez le gestionnaire de périphériques. Faites un clic droit sur le poste de travail. Cliquez propriétés et choisissez le tab Hardware. Cliquez sur le gestionnaire de périphériques. Cet ouvre le gestionnaire de périphériques. Ici vous voyez un point d'interrogation jaune. Faites un clic droite sur ce point d'interrogation et cliquez "Mettre à jour le pilote". Suivez les instructions. Si l'installation du pilote n'a pas réussie, vous pouvez optimiser votre système pour l'utilisation des appareils Line 6. Optimisation audio pour l'ordinateur
  24. Starting with Mac OS X driver 5.1.2, our Mac drivers for our products are compatible with Intel Macs only. Unfortunately, it isn't practical for us to continiue to support platforms such as Power PC that the manufacturer (Apple) no longer supports. Please continue to use driver 4.7.1 for Power PC systems (last driver release for Power PC systems). We apologize for any inconvenience this causes.
  25. Deutsch Français To uninstall the Line 6 Drivers from a MAC OSX computer, use the Line 6 Driver Uninstaller that is located on the computer at following file location: Applications/Line 6/Drivers/Driver uninstaller If you have used the Driver Uninstaller and still cannot succesfully install drivers or Monkey is not recognizing them as being installed, you will need to remove the remaining driver receipts using the Terminal application that is located on the computer at the following file location: Applications/Utilities Launch the Terminal application and type the following commands at the prompt: sudo pkgutil --forget com.line6.driver.xtaudio.package (then press the enter key) Enter your Mac OSX account password. Please Note: you will NOT see the cursor acknowledge any characters being input; you will need to type your system password correctly and hit "Enter". sudo pkgutil --forget com.line6.driver.xtmidi.package (then press the enter key) After entering in all of the commands above, close the Terminal application and restart your computer. Upon restarting the computer try again to install the latest version of our drivers available from our software page at: http://line6.com/software/ After the computer has restarted, reconnect the Line 6 hardware and open the Line 6 Monkey application again to check and see if your drivers are detected and up to date. Deinstallation von Line 6 Treibern auf einem Mac OS X: Um Line 6 Treiber von einem Mac OS X Computer zu entfernen müssen Sie die Line 6 Driver Uninstaller Software benutzen, welche an dieser Stelle zu finden ist: Programme/Line 6/Drivers/Driver Uninstaller Wenn Sie den Driver Uninstaller bereits benutzt haben und können immernoch keine Treiber erfolgreich installieren oder Monkey erkennt diese nicht als installiert, dann müssen Sie die übrigen Treiberreste anhand des Terminals von Ihrem Computer entfernen. Das Terminal können Sie hier finden: Programme/Dienstprogramme Starten Sie das Terminal Programm und geben Sie Folgendes ein: Sudo pkgutil --forget com.line6.driver.xtaudio.package (drücken Sie dann auf Enter) Geben Sie nun Ihr Mac Passwort ein. Achtung, der Kursor wird Ihnen nicht anzeigen, dass Sie eine Eingabe tätigen; geben Sie Ihr Passwort korrekt ein und drücken Sie Enter) Sudo pkgutil --forget com.line6.driver.xtmidi.package (drücken Sie dann auf Enter) Nachdem Sie diese Befehle eingegeben haben müssen Sie das Terminal schließen und Ihren Computer neustarten. Nachdem Sie ihn neugestartet haben können Sie noch einmal versuchen die neuste Version der Treiber zu installieren. Laden Sie diese hier herunter: http://de.line6.com/software/ Nachdem Sie Ihren Computer neugestartet haben können Sie Ihr Gerät wieder mit dem Computer verbinden, Line 6 Monkey öffnen und überprüfen ob Ihre Treiber auf dem neusten Stand sind. Désinstallation des pilotes Line 6 sur Mac OS X: Pour désinstaller des pilotes Line 6 de votre ordinateur Mac OS X, vous devez utiliser le logiciel Line 6 Driver Uninstaller qui est situé à cet emplacement: Applications/Line 6/Drivers/Driver uninstaller Si vous avez utilisé le Driver Uninstaller mais vous ne pouvez toujours pas installer des pilotes avec Monkey ou il ne les reconnaît pas comme installés, vous avez besoin de supprimer les pilotes en utilisant le Terminal, qui est situé à : Applications/Utilitaires Démarrez l'application "Terminal" et entrez ceci: Sudo pkgutil --forget com.line6.driver.xtaudio.package (poussez "Entrée") Entrez votre mot de passé Mac. Veuillez noter s'il vous plaît: le curseur ne vous montre pas que vous entrez des caractères. Entrez le mot de passe correctement et poussez "Entrée". Sudo pkgutil --forget com.line6.driver.xtmidi.package (poussez "Entrée") Après vous avez entré ces commandes, fermez le Terminal et redémarrez l'ordinateur. Après vous avez redémarré, essayez d'installer les versions les plus récentes des pilotes disponibles de notre site web: http://fr.line6.com/software/ Après l'ordinateur a redémarré, reconnectez l'appareil Line 6 et ouvrez Line 6 Monkey pour vérifier si vos pilotes sont détectés et à jour.
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