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Found 49 results

  1. Not meaning to cross post but no sign of life over at POD/HD forum...this is more of a general question...if anyone knows? eg Gearbox, Pod/HD etc Cheers
  2. Hi... I am using line 6 monkey on electronic capitan. I install the drivers and restart as requested. Next time I open line 6 monkey it still says drivers not installed. How do I fix this? Also I take gearbox is gone? That's a shame, Is there a way to view pod farm with only the free stuff. I have no intention of buying any packs. I was happy with gearbox. I just want to remove all the stuff that requires a paid plug in to work so I am not scrolling forever to find a sound (if I can get drivers installed that is) Thanks
  3. My ux2 won't connect to my laptop and I tried re installing the drivers but it keeps failing the update. The only thing I see when it's connected is the red clip lights blinking. I seriously need help
  4. Hey I am sure this has been gone over but I can't find it I no longer have my Line 6 Pod 3X and have uninstalled all the software when I did thinking it would remove the driver as well. It did not. I have let this slide for a year or so but I have recently had some issues with my PC unrelated to Line 6 or my X Pod so I am cleaning up any unused software and drivers I cannot fine these and would like to remove them. Where do I go to do this? Thanks Perry
  5. Hello everybody. I have the following problem. I have an old toneport UX1 (the Red/black one) and I have used it on various windows releases from XP till 7, and on various DAWs, last of all Reaper, always managing to install the right drivers and record, play etc etc.. Two months ago I updated to windows 10 and it was then that I experienced a seemingly critical problem, that I couldn't solve. Even with the latest drivers I can't hear no sound in reaper, I can't record no more, I no longer can use my device. This is really disappointing since the device is fully functional and I don't want to throw it away. I tried with all the buffering and sample options. No Way. While Reaper recognise the drivers, the playback bar gets stuck and the software often crashes... Does anybody have the same problem or knows the solution?
  6. Bought my HD500 in 2012 when the laptop I had was running Windows XP - had no issues. Now that laptop has died and I've tried connecting to 4 different laptops running Windows 7 or 8 and having no success. My own laptop, when I open Monkey, only gives PodXt as an option in the "Please select the Line 6 device you want to configure" drop-down menu. Moving on to my daughter's laptop - I can select HD500 but the software states that I need to download the latest drivers. I do this and nothing changes. I've tried downloading the drivers before I open (or even download) Monkey and still there is no recognition that this has been done. And without the drivers I cannot connect my unit. I've trawled the forums, uninstalled and re-installed, still no joy. Any suggestions would be welcomed
  7. Hi, any news on update for drivers for Toneport KB37 since El Capitan update i've not been able to work.
  8. Sorry I having this minor annoying problem that slowly becoming a huge deal When changing the Driver Format in Pod Farm from 16 bit/44k Hz to 24 bit/48 Hz the driver will change automatically back to it default setting when accessing any problem related to the microphone example audacity, OBS maybe even sony vegas. Windows 8 is the cause to this problem. How do I know? People who are running the same setup but in windows 7 are able change the Driver Format and have no problems. The Damage I received from this I bought Windows 7 OEM CD and it crash my second computer and it won't work now (Also lost my files) When Streaming through OBS to Twitch the audio is static unless change through drivers format but when closing OBS or loading another problem during stream the microphone goes back to static Please people of Line 6 can you please take a look at this problem and fix it. [ I run a UX2 through Pod Farm 2.5.7 with the latest drivers]
  9. malfunction in Windows 10 "device not migrated": works well with ASIO drivers, while the Line 6 audio output, but does not work Audio Recording line 6. Now reinstall the drivers, but nothing. He says he is being used by another device, but not true
  10. Here is how to update the Firehawk FX step by step: For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk you will need to install the driver for the device to your computer. open a web browser and navigate to line6.com/software and select Product: Firehawk FX Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. Make sure the Firehawk is turned on attempting when this. 8. Now, lets download the updater utility. Open your web browser, navigate back to line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection: 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. OIr the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  11. Hi guys am having trouble to installin or updating with MONKEY, i recently install it in my laptop again and its not working, i installed the driver manually but.... seems to not work
  12. Hi all, I'm going nuts trying to figure out why my computer will only recognize outputs 1-2 over USB audio. It started when I installed drivers on a brand new Mac running the latest version of Yosemite. On my old Mac, it had no problems recognizing all 8 outputs on the same version. I uninstalled drivers and reinstalled drivers and did everything short of a fresh Yosemite install to try to get it to work, but in both my DAW (Logic) and the system level Audio/Midi Inspector, it only shows outputs 1-2. I know another user on here has mentioned it in another thread--has anyone else encountered this and/or found a fix? I use multi-output to record and process wet and dry signals without having to screw around with latency issues, and this is killing my workflow.
  13. Hey guys, I'm running a 27-inch late 2012 iMac with MacOS version 10.9.4 (13E28) I installed an update for MacOS a few days ago and noticed that Garageband (and POD HD Pro Edit) no longer recognized my POD HD Pro. When I run Line 6 Monkey it does prompt me to install Drivers version 7.3.6, which I have done two or three times (restarted when prompted at end of installation each time). But once my iMac comes back up and I re-launch Line 6 Monkey, it still shows that I need to install the Drivers update. I'm certain this is the issue seeing as everything was functioning fine prior to the MacOS update, and the Drivers update info even says "This driver adds support for Mac OS X 10.9 Mavericks) Is anyone else having this issue or might happen to know a fix for this? Any and all help is greatly appreciated. -J
  14. Q: If the AMPLIFi product works as a sound card through USB, what would be the way for connecting a pair of studio monitors to do the mixing with? How does the IO on AMPLIFi with USB recording enabled work? Is it a 2-in/2-out? If so, does AMPLIFi act as the 2-out monitor? A: The AMPLIFi amp becomes your sound card when using USB to record, so while you're recording using an amp, it's easiest to monitor computer playback through the amp – it really does sound great. You could always use the headphone outs to get a direct signal into studio monitors via a mixing board or other solution, but the intent is to use the amp for monitoring – at lease while you are recording. Once you are done recording, you can can mix using whatever setup you like. For AMPLIFi TT or AMPLIFi FX100, you would just connect monitors to the main outs on the units. Q: What bit depth and sampling rate can you use when recording with the AMPLIFi series? A: The AMPLIFi series can record in 24bit with sampling rates from 44.1k up to 96k on Windows and in 24bit with sampling rates of only 48k on MAC OSX. When using the AMPLIFi series for operating system audio you can adjust these within Control Panel on Windows and System Preferences on MAC OSX. When using the AMPLIFi series within a DAW, you can adjust these within the Audio Preferences/Options of the DAW. Q: What operating systems are the AMPLIFi series USB audio drivers compatible with? A: Our Windows ASIO USB audio driver is compatible with Windows 7 and Windows 8 and can be downloaded from our software HERE. The AMPLIFi series is CoreAudio compatible on MAC OSX 10.7 and above, therefore does not require the installation of any additional drivers.
  15. Hey all, first poster here, I'm part of the Strat- Talk community but now I need your help!!! A friend of mine bought her son a POD XT some years back along with a Classic Vibe Strat having seen some reviews on Strat-Talk and various websites about. She'd seen a lot of praise on both and went for it, he was 13 at the time but left everything to rot for a few years. She gave me the POD XT a week ago, great product. I've been using it through my fender amp but I now want to use it as an interface but after downloading Line 6 Monkey and getting the drivers through Monkey it still shows up as Not Connected and No drivers installed. I'm going through Mac OS 10.6.8 No matter what I do I cant get the thing to show up in monkey or my laptop. What should I do, I have no problem resetting the software on my POD. Any insight is much appreciated. FYI she lost the original box and installation discs. Thanks guys Strat-O-Holic
  16. Help please!! I updated the firmware on my Pod HD Pro and updated the HD Pro Editor software today (27/11/13). After doing so, Monkey now won't recognise the installed drivers. I know they are installed as they're there in Preferences. Also, Monkey won't recognise any USB attached hardware (Pod HD Pro, Guitarport & UX8) which it did before. Monkey will not also connect to Line 6 to check for updates despite there being a solid net connection. Is this something to do with the firmware & HD Pro Edit updates, seems too much of a coincidence if it isn't as all was well before this. I have tried uninstalling both Monkey & the drivers and reinstalling directly from Line 6 website all to no avail. Anyone else experiencing this? Any help would be greatly appreciated especially as I am taking delivery of a JTV guitar tomorrow and want the whole lot to be up and running in perfect harmony. Typical, couldn't have gone down at a worse time! Thanks, Chris
  17. When I use my DAW my pod X3 and HD 500 never have problems. But I like to use my X3 as an external sound card just for listening to music and it often crashes and I can't restart my audio, and the only thing that gets my audio back is restarting my computer. I posted this once and I got a bunch of links to other forums or lists of windows 7 optimizations. None of them worked or I wouldn't be re-posting. I was curious to see if there was a way to use the asio drivers when I'm not using my DAW, because they never crash.
  18. Papma

    Red Light

    Hi, I just installed Line 6 on my computer. I plugged in my Line6 Guitar port but the light is red. I've checked the cable to my guitar and the USB but they work fine. Also restarting my computer didn't work. Windows shows that the drivers are not installed (code 28) but what do i do now? Floor
  19. I have an old toneport UX2, the red faced ones. I have kept a windows XP computer around and have been able to somehow find drivers and updates and stuff for it and it is working OK. The time has come for a new computer though and it is Windows 8. I don't see any option for gearbox for that and since I really haven't dived deep in the line 6 way of doing things, I really don't know if there is more that I can use or if that is it. Will PodFarm (any version) keep this unit alive and kicking on Windows 8? Anyone know what my options are here? I have screwed up the system before by just installing Line6 products so I would prefer a more controlled and focused approach since my experience with their driver systems have been less than awe inspiring. anyone?
  20. I'm tryin to download some new presets to my pod using line 6 monkey 1.65 (also i have latest software on pod) - but there is an error: invalid tone file specified some files are working, some not, what's the problem? format of file is .l6t as always on x3 live look at screenshot below
  21. So I've been using Reaper forever with various versions and up until today, I've had no problems. Now I load a project I was working on yesterday and when I try to select the POD HD500 driver in the dropdown it says "No ASIO Drivers Found!" and shows no I/O selection options. I already uninstalled/removed from registry/reinstalled Line 6 Drivers via Monkey and direct download I have uninstalled all other ASIO device drivers (TASCAM US-1800, AudioBox 2x2) Tried installing ASIO4All---still doesn't show up Uninstalled/reinstalled Reaper (tried with old versions and the newest) Still get the "No ASIO Drivers Found!" message Anyone have any other ideas? I'm not really looking forward to reinstalling my whole OS and all my plugins to get Reaper to work. I can use Cubase LE, WaveLab, or Studio One Artist with the drivers no problem (including ASIO4ALL).
  22. Deutsch Français To uninstall the Line 6 Drivers from a MAC OSX computer, use the Line 6 Driver Uninstaller that is located on the computer at following file location: Applications/Line 6/Drivers/Driver uninstaller If you have used the Driver Uninstaller and still cannot succesfully install drivers or Monkey is not recognizing them as being installed, you will need to remove the remaining driver receipts using the Terminal application that is located on the computer at the following file location: Applications/Utilities Launch the Terminal application and type the following commands at the prompt: sudo pkgutil --forget com.line6.driver.xtaudio.package (then press the enter key) Enter your Mac OSX account password. Please Note: you will NOT see the cursor acknowledge any characters being input; you will need to type your system password correctly and hit "Enter". sudo pkgutil --forget com.line6.driver.xtmidi.package (then press the enter key) After entering in all of the commands above, close the Terminal application and restart your computer. Upon restarting the computer try again to install the latest version of our drivers available from our software page at: http://line6.com/software/ After the computer has restarted, reconnect the Line 6 hardware and open the Line 6 Monkey application again to check and see if your drivers are detected and up to date. Deinstallation von Line 6 Treibern auf einem Mac OS X: Um Line 6 Treiber von einem Mac OS X Computer zu entfernen müssen Sie die Line 6 Driver Uninstaller Software benutzen, welche an dieser Stelle zu finden ist: Programme/Line 6/Drivers/Driver Uninstaller Wenn Sie den Driver Uninstaller bereits benutzt haben und können immernoch keine Treiber erfolgreich installieren oder Monkey erkennt diese nicht als installiert, dann müssen Sie die übrigen Treiberreste anhand des Terminals von Ihrem Computer entfernen. Das Terminal können Sie hier finden: Programme/Dienstprogramme Starten Sie das Terminal Programm und geben Sie Folgendes ein: Sudo pkgutil --forget com.line6.driver.xtaudio.package (drücken Sie dann auf Enter) Geben Sie nun Ihr Mac Passwort ein. Achtung, der Kursor wird Ihnen nicht anzeigen, dass Sie eine Eingabe tätigen; geben Sie Ihr Passwort korrekt ein und drücken Sie Enter) Sudo pkgutil --forget com.line6.driver.xtmidi.package (drücken Sie dann auf Enter) Nachdem Sie diese Befehle eingegeben haben müssen Sie das Terminal schließen und Ihren Computer neustarten. Nachdem Sie ihn neugestartet haben können Sie noch einmal versuchen die neuste Version der Treiber zu installieren. Laden Sie diese hier herunter: http://de.line6.com/software/ Nachdem Sie Ihren Computer neugestartet haben können Sie Ihr Gerät wieder mit dem Computer verbinden, Line 6 Monkey öffnen und überprüfen ob Ihre Treiber auf dem neusten Stand sind. Désinstallation des pilotes Line 6 sur Mac OS X: Pour désinstaller des pilotes Line 6 de votre ordinateur Mac OS X, vous devez utiliser le logiciel Line 6 Driver Uninstaller qui est situé à cet emplacement: Applications/Line 6/Drivers/Driver uninstaller Si vous avez utilisé le Driver Uninstaller mais vous ne pouvez toujours pas installer des pilotes avec Monkey ou il ne les reconnaît pas comme installés, vous avez besoin de supprimer les pilotes en utilisant le Terminal, qui est situé à : Applications/Utilitaires Démarrez l'application "Terminal" et entrez ceci: Sudo pkgutil --forget com.line6.driver.xtaudio.package (poussez "Entrée") Entrez votre mot de passé Mac. Veuillez noter s'il vous plaît: le curseur ne vous montre pas que vous entrez des caractères. Entrez le mot de passe correctement et poussez "Entrée". Sudo pkgutil --forget com.line6.driver.xtmidi.package (poussez "Entrée") Après vous avez entré ces commandes, fermez le Terminal et redémarrez l'ordinateur. Après vous avez redémarré, essayez d'installer les versions les plus récentes des pilotes disponibles de notre site web: http://fr.line6.com/software/ Après l'ordinateur a redémarré, reconnectez l'appareil Line 6 et ouvrez Line 6 Monkey pour vérifier si vos pilotes sont détectés et à jour.
  23. Deutsch Français Q: What is Line 6 Monkey? A: Line 6 Monkey is the intelligent updater for your Line 6 hardware and software products. Q: Is Line 6 Monkey compatible with my computer? A: The latest version of Line 6 Monkey is compatible on Windows XP, Windows Vista, and Windows 7 on PC, and Intel Mac computers running OS X 10.5.x Leopard and later. (Line 6 Monkey 1.50 and newer do NOT support Mac OS X 10.4 Tiger or Power PC Mac computers). Q: How do I update Line 6 software with Line 6 Monkey? 1) Disconnect all non-essential USB, Firewire, and MIDI devices from your computer. Turn off any other programs that may be running and de-activate all anti-virus software installed on your computer. Do not use any USB hubs when using Line 6 gear at any time. See the following links for more information on connecting MIDI and USB devices to your computer: MIDI: Functionality, Control, and Connectivity with Line 6 Devices USB Connectivity with Line 6 Devices 2) Download the latest version of Line 6 Monkey for your operating system from the Line 6 software page. Go to the following link for software downloads: Line 6 Software Downloads 3) You can leave the "product" set on "all", then select Monkey from the software dropdown menu. 4) Select your Operating system ("OS") from the next dropdown menu. For this installation we will select Windows XP. 5) Select "go" 6) The first program at the top of the page will be the latest version of Line 6 Monkey available for download. Select the "download now" icon to download the program to your computer. We recommend saving the installation file to your desktop so it is easy to find. 7) Once Monkey is downloaded you will need to install the program to your computer. double click the installation icon to see the following window, then select "Next": 8) Agree to the license by clicking on the "I agree" and select "next" 9) Select "Install" 10) Select "Next" when the installation is complete 11) Choose if you want the Monkey icon on your desktop and select "Next" 12) Select "Finish" to exit the installation process. When the installation is complete you will run Line 6 Monkey. Choose the hardware device you wish to update. Once you have selected the unit you will be prompted in the updates tab to download the appropriate software and drivers for your unit. See the following documents for driver installation information: Windows USB Device Driver Installation Mac USB Device Driver Installation When the drivers are installed you can connect your device via USB into the computer with an active internet connection. Monkey will tell you exactly what Line 6 software is installed in your computer and what firmware is installed in your Line 6 hardware product. If updates or optional software accessories are available online, the Monkey will let you know and give you the ability to perform an update or purchase the accessory from within this application. Be sure to keep all of your hardware and software updated at all times to avoid communication errors. Q: How do I restore a tone bundle (all the presets) via Monkey? 1) Launch Line 6 Monkey and ensure that all the software is up to date. Then select "Backup and Restore." For this example we will use a PODxt device. 2) Under Restore, select "load bundle" 3) Select the bundle you want to load, then select "open". 4) Monkey will ask if you want to replace the presets in your unit. Select "yes". 5) Wait for the patches to load, then select "OK" when the patches are loaded. Line 6 Monkey Troubleshooting Q: I'm trying to update my Line 6 device with my MIDI interface but Line 6 Monkey doesn't recognize my gear? A: When updating a Line 6 device via a MIDI interface, please ensure that you are using the latest drivers for the interface. These drivers can usually be downloaded from the web site of the interface's manufacturer. Line 6 advises you do this in order to ensure that the updates will go smoothly. Q: Line 6 Monkey will not connect to the internet so that I can do my updates. Monkey says that there is no connection to the internet even though I am connected and able to access the internet normally? A: There are a number of issues that can cause Line 6 Monkey to not be able to connect with the Line 6 servers. The biggest offenders are pop-up blockers and surfing anonymizers. Monkey uses specific information in the internet headers to verify the connection between our servers and your gear. The end result of using programs like "Ghost Surf" (a popular surfing anonymizer) is that they strip out this information. As a result, Line 6 Monkey and the Line 6 servers cannot agree that they have a valid connection available. If you are using the Ghost Surf program or a similar surfing anonymizer service, then you would need to temporarily disable this feature while you are using LINE 6 MONKEY. Most such programs have a way to specify a particular web domain as 'safe', and you may simply be able to tell the program that line6.com can be trusted. If not, however, you will have to consult the documentation for the software to determine how to disable it for use with Line 6 Monkey. If you are using a product called GHOST SURF - make sure you don't have the "eye" visible in the task bar. Right click on the "eye" and select "exit" to turn Ghost Surf off. If this doesn't help, it may be one of the background processes that Ghost Surf starts. Ghost Surf 2005 will start a process called Scheduler daemon.exe which can be stopped using the Windows Task Manager. You can open the Task Manager Window by hitting the CTRL-ALT-DEL keys at the same time. Just select the Scheduler daemon.exe process and click the "End Process" button. To restart the process, go to the Ghost Surf 2005 directory and double click on the Scheduler daemon icon which is a lightning bolt. You'll also want to check and see if you (or your ISP) are running proxies that are not up to date. You can check this in the Tools/Internet Options menu of your browser. Q: Which server port does Monkey access and how does it need to be configured? A:Your server connections need to have port 80 outbound. Another option is to use a proxy server. Q: Line 6 Monkey freezes while detecting MIDI devices and I have to close it out from Task Manager. Is it broken? A: There are some 'virtual' MIDI devices that don't react well to MIDI scans and can hang the system. Before running Line 6 Monkey, make sure that any drivers for non-physical MIDI devices (like virtual synths and the like) are disabled to avoid this problem. Q: Why does Line 6 Monkey ask me to register my device even after I already have? A: The program is set to constantly remind you to register your gear, so if you are not signed in you will be prompted to register. You can always select "Remind Me Later" to continue to Line 6 Monkey. Installation und F.A.Q. zur Line 6 Monkey Software Was ist Line 6 Monkey? Line 6 Monkey ist die intelligente Software zur Aktualisierung Ihrer Line 6 Hardware und Software. Mit welchen Computern ist Line 6 Monkey kompatibel? Die neuste Version des Line 6 Monkey ist kompatibel mit Windows XP, Windows Vista und Windows 7 außerdem mit Mac OS X 10.5.x Leopard und neuer. (Line 6 Monkey 1.50 und neuer unterstützen Mac OS X 10.4 Tiger oder Power PC Mac Computer NICHT.) Wie kann ich meine Line 6 Software mit Monkey aktualisieren? 1. Trennen Sie alle unwichtigen USB, Firewire und MIDI Geräte von Ihrem Computer. Schalten Sie alle unnötigen Programme ab und deaktivieren Sie Ihre Antivirus Software. Benutzen Sie niemals USB hubs während Sie Line 6 Produkte verwenden. Bitte folgen Sie diesen Links um mehr Informationen über das Verbinden von MIDI und USB Geräten an Ihren Computer zu erhalten: MIDI: Funktionalität, Kontrolle und Konnektivität mit Line 6 Geräten USB Konnektivität mit Line 6 Geräten 2. Laden Sie sich die neuste Version des Line 6 Monkey für Ihr Betriebssystem von unserer Software-Seite herunter. 3. Das erste Menü können Sie einfach auf "All products" stehen lassen, im zweiten wählen Sie Line 6 Monkey aus. 4. Wählen Sie dann im dritten Menü Ihr Betriebssytem aus. Für unser Beispiel wählen wir Windows XP. 5. Klicken Sie "Go". 6. Das erste Programm oben auf der Seite ist die neuste verfügbare Version von Line 6 Monkey. Klicken Sie "Download Now" um das Programm herunterzuladen. Wir empfehlen die Installationsdatei einfach auf den Desktop abzuspeichern, dort ist diese einfach zu finden. 7. Sobald Monkey heruntergeladen ist, können Sie es dann auf Ihren Computer installieren. Doppelklicken Sie die Installationsdatei und klicken Sie im sich öffnenden Fenster "Weiter". 8. Akzeptieren Sie im nächsten Fenster die Lizenz und klicken Sie dann auf "Weiter". 9. Klicken Sie "Installieren". 10. Klicken Sie am Ende der Installation auf "Weiter". 11. Machen Sie dann im nächsten Fenster ein Häkchen wenn Sie Monkey als Verknüpfung auf Ihrem Desktop haben wollen. 12. Klicken Sie nun auf "Beenden". Wenn die Installation dann abgeschlossen ist können Sie Line 6 Monkey starten. Wählen Sie das Gerät aus, welches Sie aktualisieren wollen. Sobald Sie das Gerät ausgewählt haben werden Ihnen im "Updates" Tab die Software und Treiber für Ihr Gerät angezeigt. Schauen Sie sich das folgende Dokument an für Informationen bezüglich der Treiber Installation: Windows USB Device Driver Installation Mac USB Device Driver Installation Wenn die Treiber nun installiert sind können Sie Ihr Gerät via USB an Ihren Computer (muss aktive Internetverbindung haben) anschliessen. Monkey kann Ihnen genau sagen, welche Line 6 Software auf Ihrem Computer installiert ist und welche Firmware Ihre Geräte haben. Sollten Updates oder zusätzliche Software verfügbar sein, wird Monkey Ihnen die Möglichkeit geben diese herunterzuladen bzw. zu kaufen. Bitte stellen Sie sicher, dass Hardware und Software immer auf dem neuesten Stand sind, um Kommunikationsfehler zu vermeiden. Wie kann ich ein "tone bundle" (mit den dazugehörigen Presets) via Monkey wiederherstellen? 1. Starten Sie Monkey und aktualisieren Sie jegliche Software. Klicken sie auf "Backup and Restore". In unserem Beispiel benutzen wir ein PODxt. 2. Unterhalb von "Restore" klicken Sie dann auf "Load Bundle..." 3. Wählen Sie das Bundle aus, welches Sie laden wollen und klicken Sie auf "Öffnen". 4. Monkey wird nachfragen, ob Sie die Presets in Ihrem Gerät überschreiben wollen, klicken Sie auf "Yes" 5. Warten Sie bis das Patch geladen ist und klicken Sie auf "OK". Line 6 Monkey: Fehlerbehebung: Ich versuche mein Line 6 Gerät per MIDI Interface zu aktualisieren aber Monkey erkennt das Gerät nicht. Was kann ich machen? Wenn Sie ein Line 6 Gerät über ein MIDI Interface aktualisieren wollen brauchen Sie immer den neusten Treiber für das Interface. Diese Treiber können meist von der Seite des Herstellers der MIDI Schnittstelle heruntergeladen werden. Dies sollten Sie tun damit Ihre Aktualisierung glattläuft. Line 6 Monkey verbindet sich nicht mit dem Internet damit ich meine Aktualisierungen durchführen kann. Monkey zeigt an, dass es keine Verbindung zum Internet gibt obwohl ich ganz normalen Zugriff auf mein Internet habe. Was kann ich tun? Es gibt mehrere Probleme, die dazu führen können, dass Line 6 Monkey nicht auf die Line 6 Server zugreifen kann. Die größten Sünder sind hier Pop-Up Blocker und Internet Anonymisierer. Monkey benutzt spezielle Informationen in den Internet-Headern um die Verbindung zwischen dem Server und Ihrem Gerät aufzubauen. Das Endresultat der Nutzung von Programmen wie "Ghost Surf" (ein bekannter Internet Anonymisierer) ist dann meist, dass diese Programme die benötigte Information abfangen und blockieren. So können dann Monkey und die Line 6 Server keine Verbindung aufbauen. Sollten Sie das Ghost Surf Programm oder ein Ähnliches benutzen, müssen Sie dieses während der Nutzung von Monkey abschalten. Die meisten, dieser Programme haben auch eine Option um bestimmte Webseiten als "sicher" zu markieren. So können Sie eventuell über diese Optione line6.com als sicher markieren ohne Ihr Programm abzuschalten. Sollten Sie das Programm "Ghost Surf" installiert haben und unten rechts in der Taskbar ein "Auge" sehen, rechtsklicken Sie dieses und klicken auf "Exit" um Ghost Surf zu schließen. Sollte dies nicht helfen könnte es auch einer der Prozesse von Ghost Surf sein, die im Hintergrund laufen. Ghost Surf 2005 startet einen Prozess namens Scheduler daemon.exe, welcher per Task Manager beendet werden kann. Öffnen Sie den Task Manager indem Sie CTRL-ALT-DEL gleichzeitig auf Ihrer Tastatur drücken. Rechtsklicken Sie die Scheduler daemon.exe und klicken sie auf "Prozess beenden". Um den Prozess neuzustarten gehen Sie in den Ghost Surf 2005 Ordner und doppelklicken Sie die Scheduler daemon.exe die mit einem Blitz dargestellt ist. Außerdem sollten Sie überprüfen ob Sie oder Ihr Internetanbieter nicht aktuelle Proxies benutzen. Überprüfen Sie dies anhand der Internet Optionen Ihres Internet Browsers. Welchen Server Port benutzt Monkey und wie muss dies konfiguriert werden? Ihre Internetverbindung muss den Port 80 geöffnet haben. Eine andere Option ist die Nutzung eines Proxy Servers. Line 6 Monkey hängt sich während der Erkennung eines MIDI Gerätes auf und ich muss es anhand des Task Managers schließen. Ist Monkey hinüber? Es gibt verschiedene "virtuelle" MIDI Geräte, die nicht gut auf MIDI Scans reagieren und so Ihr System aufhängen. Bevor Sie Line 6 Monkey starten sollten Sie versuchen alle Treiber für nicht-physische MIDI Geräte auf Ihrem Computer abgeschaltet sind um dieses Problem zu umgehen. (Ein virtuelles MIDI Gerät wäre z.B. ein virtueller Synthesizer) Warum will Line 6 Monkey, dass ich mein Gerät registriere obwohl ich dies schon getan habe? Das Programm ist so eingestellt, dass es kontinuierlich versucht Sie daran zu erinnern Line 6 Geräte zu registrieren. Wenn Sie also nicht eingeloggt sind wird es Ihnen dieses Registrierungsfenster öffnen. Sie können jedoch immer auf "Remind Me Later" klicken um weiter zu Line 6 Monkey zu kommen. Installation et foire de questions Line 6 Monkey: Qu'est-ce que c'est Line 6 Monkey? Line 6 Monkey est un logiciel intelligent pour la mise à jour de votre logiciel et hardware Line 6. Avec lesquels ordinateurs est-ce que Line 6 Monkey est compatible? Las version nouvelle de Monkey est compatible ave Windows XP, Windows Vista et Windows 7 mais aussi avec Mac OS X 10.5.x Leopard et plus récent. (Line 6 Monkey 1.50 et plus récent NE soutiennent PAS Mac OS X 10.4 Tiger ou Mac Power PC.) Comment est-ce que je peux mettre à jour mes logiciels avec Monkey? 1. Détachez tous les appareils USB, Firewire et MIDI inutiles de votre ordinateur. Éteignez tous les programmes inutiles et désactivez votre logiciel Antivirus. N'utilisez jamais un hub USB avec les appareils Line 6. Veuillez cliquer ces liens pour plus d'information sur la connexion des appareils USB et MIDI avec votre ordinateur: MIDI: Fonctionnalité, contrôle et connectivité avec les appareils Line 6 Connexion USB avec les appareils Line 6 2. Téléchargez la version plus récente de Line 6 Monkey de notre site web des logiciels. 3. Vous pouvez laisser le premier menu sur "All products", choisissez "Line 6 Monkey" pour le deuxième. 4. Choisissez pour le troisième menu votre système d'exploitation. Nous choisissons Windows XP pour cet exemple. 5. Cliquez "Go". 6. Le premier logiciel en haut est la version la plus récente du Line 6 Monkey. Cliquez "Download Now" pour télécharger le logiciel. Nous recommandons d'enregistrer le programme sur le bureau parce-que c'est très facile de le trouver la. 7. Si vous avez téléchargé Monkey, vous le pouvez installer sur votre ordinateur. Double-cliquez le fichier d'installation et cliquez "Suivant". 8. Acceptez la licence dans la fenêtre prochaine et cliquez "Suivant". 9. Cliquez "Installer". 10. À la fin vous devez encore une fois "Suivant". 11. Cochez si vous voulez avoir Monkey comme raccourci sur votre bureau. 12. Cliquez "Terminer". Si l'installation est complète, vous pouvez démarrer Line 6 Monkey. Choisissez l'appareil sue vous voulez mettre à jour. Si vous l'avez choisis, vous pouvez voir tous les mises à jour et logiciels pour cet appareil dans l'onglet "Updates". Veuillez lire le document ci-dessous pour les informations supplémentaires sur l'installation des pilotes. Windows USB Device Driver Installation Mac USB Device Driver Installation Si les pilotes sont installés, vous pouvez connecter l'appareil via USB à votre ordinateur. (Cet ordinateur doit avoir une connexion internet active.) Monkey peut vous dire exactement quel logiciel Line 6 est installé sur votre ordi et quelle firmware vos appareils possèdent. Si des mises à jour ou du logiciel supplémentaires sont disponibles, Monkey vous notifie et vous donne la possibilité de les télécharger et installer. (Respectivement acheter si c'est du logiciel supplémentaire.) Veuillez avoir votre logiciel et hardware toujours à jour pour éviter des erreurs de communication. Comment est-ce que je peux restaurer un "tone bundle" via Monkey? 1. Démarrez Monkey et mettez votre logiciel à jour. Cliquez "Backup and Restore". Nous utilisons un PODxt pour l'exemple. 2. Au-dessous du bouton "Restore", cliquez "Load Bundle…" 3.Choisissez votre bundle et cliquez "Ouvrir". 4. Monkey vous pose la question si vous voulez remplacer les presets dans votre appareil. Cliquez "Yes". 5. Attendez jusqu'à ce que le patch soit installé et cliquez "OK". Line 6 Monkey: Résolution des problèmes: Si j'essaye de mettre à jour mon appareil connecté via une interface MIDI, Monkey ne reconnait pas mon appareil. Qu'est-ce que je peux faire? Si vous voulez mettre à jour un appareil via une interface MIDI, vous avez besoin du pilote plus nouveau de l'interface MIDI. Vous pouvez trouver ce pilote généralement sur le site web du fabricant de l'interface. Faites ça pour le bon fonctionnement de la mise à jour. Line 6 Monkey ne se connecte pas à l'internet. Je ne peux pas faire mes mises à jour. Monkey dis qu'il n'a aucune connexion à l'internet mais je le peux utiliser normalement. Qu'est-ce que je peux faire? Si Line 6 Monkey ne peut se connecter au serveur Line 6, ce peut venir de plusieurs problèmes. Les problèmes les plus connus sont les bloqueurs Pop-Up et les anonymiseurs internet. Monkey utilise des informations spécifiques de la tête internet pour connecter le serveur avec votre appareil. Le résultat d'utilisation des programmes comme "Ghost Surf" (un anonymiseur connu) est généralement que ces programmes bloquent les informations requises de Monkey. Comme-ça Monkey et le Line 6 serveur ne peuvent pas établir une connexion. Si vous utilisez Ghost Surf ou un programme similaire, vous le devez éteindre pendant vous utilisez Monkey. La plupart de ces programmes a une option pour marquer des sites web comme "sûre". Comme-ça vous pouvez marquer line6.com dans cette option. Si vous avez installé Ghost Surf, vous pouvez voir un œil en droite inférieure, dans la barre des tâches. Faites un clic droit sur l'œil et cliquez "Exit" pour éteindre Ghost Surf. Si cette action n'aide pas, c'est possible que Ghost Surf ait un processus ouvert en arrière-plan. Ghost Surf 2005 démarre un processus appelé Scheduler daemon.exe. Vous pouvez terminer ce processus en utilisant le gestionnaire des tâches. Ouvrez l'en cliquant CTRL-ALT-DEL en même temps. Faites un clic droit sur le processus et cliquer "terminer le processus". Pour redémarrer le processus, vous devez double-cliquer le Scheduler daemon.exe dans le dossier de Ghost Surf 2005. Vérifiez si vous ou votre FAI utilisent un Proxy pas à jour. Vérifiez ça avec les options internet dans votre navigateur internet. Quel port de serveur est-ce que Monkey utilise et comment est-ce que je le configure? Votre connexion internet doit avoir le port 80 ouvert. Une autre option est l'utilisation d'un serveur proxy. Line 6 Monkey se plante pendant la reconnaissance d'un appareil MIDI et je le doit fermer avec le gestionnaire de tâches. Est-ce que Monkey est cassé? Il y en a des appareils MIDI "virtuels" qui ne répondent pas bien à un scan MIDI et bloquent votre système. Avant de démarrer Monkey, désactivez tous les pilotes des appareils MIDI non physique sur votre ordinateur pour contourner ce problème. (Un appareil MIDI virtuel sera un appareil comme un synthétiseur virtuel.) Pourquoi est-ce que Line 6 Monkey veut que j'enregistre mon appareil même si je l'ai déjà fait? Le programme est configuré de sorte qu'il vous rappelle tout le temps d'enregistrer vos appareils Line 6. Si vous n'êtes pas connecté à votre compte, le programme ouvre cette fenêtre d'enregistrement. Vous pouvez toujours cliquer sur "Remind Me Later" pour passer à Monkey.
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