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  1. Hi, My shortboard has developed a fault. It powers up, the volume and wah lights flash once and the display says LINE 6 - then nothing happens. None of the buttons work. I've tried different cat5 cables. Any ideas? Is there a way to reset it? I'm using it with a Pod X3 Pro. Thank you.
  2. I keep getting an error message when trying to save a newly created tone using FX100 and ipad. I'm logged in. Any suggestions?
  3. hi I bought device on internet a week ago and I got today. and when I trying to update on computer, but it's not working constantly with some reason( I don't know what is problem... (I did follow their saying 100%) -One interesting things, to make updating mode, I turned on, pressing A and C, BUT It should be appeared 'updating...' but it shows FX S&Q. what the heck is it? so I tried to update on tablet which is android, but it says, "Firehawk Remote has lost its data connection to the device". and It's not working. besides I tried with iphone, I can't even open firehawk remote.,, I did any answer from line6 page which is forgetting device(bluetooth), reinstall the app, anything. Plus-+ my version is 1.01. (I think it's the lowest version.) please help me. thanks
  4. Hi All, New to the forum. I have had my Amp setup for 3 years now. I bought a new (secondhand) guitar that has renewed my enthusiasm to pick up a guitar again. It seems though there are other plans afoot! I jumped online to see if there were any updates for the pedal and amp and sure enough there is! First thing I did was renew my password to login (as I forgot). Then I made sure I downloaded Line 6 sotware: Licence manager, Monkey, FBV controller & Spider Edit to my Macbook Pro. So I had everything powered off. I plugged in my Cat cable to the Amp & Pedal. I plugged in the USB between the Mac & Pedal. Turned amp on and powered laptop and logged into Monkey. Monkey found the devices and found the updates required so I downloaded those. Then right at the end of the update it came back with an error message about making sure cables are connected. (which they obviously were as everything was initially talking to each other) Then the amps display said 'Downloading'. So I thought it must have gone through. It said downloading for over an hour so I thought, these are only midi files, they ain't that big! So I tried to reinstall and then it said in the on screen software under Device Firmware, 'Unknown'. I restarted everything again but when I switched the amp back on it still came up with 'Downloading' It was at this point that I knew something had gone wrong for sure. I did a hard reset and cycled the pwr. Nothing. I searched the forums and found the factory reset. I have done that and now all the amp says is 'Ready to Install'. (which I tried but just get error messages about the firmware) If anyone knows a fix for this please please respond. Help me Obi Wan Kenobi, your my only hope!
  5. As you can see in my screenshot, I have the Firmware version 1.12, and I am getting this error while trying to update my Helix. I downloaded and installed the Helix Application v2.01, and my Line 6 updater was already v1.09, but it got reinstalled as well. The Line 6 updater was giving this error both before I updated the Helix Application and afterwards.
  6. Hi, I am with a company designing a custom midi controller that we wanted to have work with the M9. We are using Arduino to implement the controller. I have the looper doing play/stop and record via midi, all of which work great. When I tried to implement overdubbing, the M9 does not respond. I am sending a midi control change message with controller number 50 and a value of 0 on channel 1. I have tested this by sending the midi message to Abelton, which recieves it correctly and verifies this is what is being sent. I have also tried implementing it via Arduino's midi library and via their serial.write sending the message manually. I checked the midi input in setup as well, and have tried it both as channel 1 and omni. Another weird thing is that when the M9 is in record mode and receives this message it goes into playing while overdubbing, but once the M9 is playing the message does nothing. Really unsure what is wrong here unless our M9 is just defective, I have exhausted every other factor of error I can think of. I am going off the midi controls listed in the manual here: http://line6.com/data/6/0a060b316ac34f0593fca717b/application/pdf/M9%20Advanced%20Guide%20-%20English%20(%20Rev%20A%20).pdf We are on a deadline to have this working so any help is very much appreciated. Thanks!
  7. Guest

    Line 6 Updater Open GL Error

    In some cases, you may get an error when attempting to run Line 6 Updater for Windows saying "Open GL 2.0 not supported" This is due to an incompatibility with the graphics protocol in the Updater and your graphics card. You'll need to update your graphics card to the latest drivers from their manufacturer that support Open GL 2.0 In more rare cases, some graphics cards cannot be updated to be compatible due to their age and another computer must be used.
  8. I've recently got problems with a clicking noise when I use my POD HD500X. At first I suspected my guitar, so I made sure everything was tightened properly. It didn't help, and I also noticed that I get this noise from all of my other instruments. It doesn't matter if I use the mono outputs, headphones or use the POD as audio interface. I've tried to reinstall all software with Line6 Monkey, and the problems remain. Here's a video describing my problems: I'd appreciate all kinds of suggestions for solving this :)
  9. I BOUGHT SECOND HAND POD HD 500, THEN I WAS ABOUT TO RESET EVERYTHING, SO I REGISTERED S/N AND MADE MY ACCOUNT, DOWNLOAD MONKEY, DRIVER, MANAGER FILES FROM THE PAGE ACCORDINGLY, BUT THE PROBLEM IS HERE, LET ME ADD SOME PICTURES
  10. When I'm trying to calibrate the pedal, the value are 23-255 and not 0-255. What am I doing wrong...?
  11. So bought a GX Pod (Off E-Bay) after I had already upgraded the day before. Besides the fact the Line 6 Monkey will not let me register I also get this error message in Audacity, Reaper and the included software or a variation: Error while opening sound device. Please check the input device settings and the project sample rate. So any ideas on what I can do? The Line 6 does show up in the input/output, but every time I try and hit record the above shows up.... Love the tones etc but if I cannot record what's the point? Any help would be appreciated.
  12. Help me please. My pod HD300 suddenly became very weird. When i turn it on, after a few minutes it always activate "auto volume" effect, and its happened in every preset whether i turn off FX3 or turn on another FX3 channel (like delay), it will suddenly change into autovolume effect. I've done several things, like reset to factory setting, unplug replug the effect. Thank you
  13. Last weekend, I connected my HD400 to my laptop for the first time in a VERY long time. Line 6 Monkey told me there were updates. So, I figured why the hell not. So, I told them to run. While the update was being performed, Line 6 Monkey popped up an error message saying it had encountered an error and would be shutting down. When the update started, it said that the FULL update should be run uninterrupted so I left the HD400 sit with it saying DOWNLOADING.... for a couple hours. I came back and it was still like that so I assumed that things got messed up and I'd have to start over so I powered it down. Only thing is, now it won't power back up properly. I get a message that says DSP BOOT ERROR then NOTHING!!! I've tried resetting to factory settings. I've tried using different cables, USB ports etc and nothing. Please help. Can someone tell me where to go from here to fix my HD400?
  14. Hi I purchased the vintage amp pack a couple of weeks ago. Due to a busy Schedule I hav just now gotten around to installing this. I followed all the instructions. Updated drivers and software with the Monkey. (I can see the clobal eq) with License manager I authorized my computer. I can now see the Vintage amp pack in the License manager. I then Authorized my HD500x And clicked INSTALL. The dialog box "recycle power...." appears. BUT no Vintage Amp pack to be seen either in the Licensemanager or on the HD500x itself - (Standard model set - under Amp pack) I tried to unauthorize my HD500x and authorize Again - no success Please advice - Thanks Kind regards Bendt Aaen
  15. i cant update usb firmware, and i cant authorize my pod hd 500x help me please (i just purchase a metal hd pack and i dont wanna feel i waste 60 $ T-T)
  16. Hey there, my band have a stage 2 days later; but i am having trouble with stagescape m20d . I cannot open it. When I push to open it says on black ''Line 6'' backgrounded screen: ''App returned with status 127'' I don't know what to do. It happened for nothing. I didn't remember I did something wrong, what should I do now? any suggestions? please help me about it. Thank you so much. Hakan.
  17. Just as the title says, I'm running into this problem. When I connect my x3 Live via usb, my pc prompts that it doesn't recognize the x3. I've downloaded the latest Line6 Monkey.
  18. Hi, I'm having problems when saving a tone from My Tones to hardware (amplifi fx100). I go to my tones tab, select one tone so it's colored in red (selected), then when I choose save to hardware it throws an error message "please try again later. Your presets are currently downloading from Amplifi" Any idea of what's going on?? If someone had this issue and solved it please help. Cheers, Mike
  19. my pod x3 live when connected usb generates noises clips and pops I updated the driver, changed the usb cable, I connected to another PC in order and I have not been able to find a solution mi pod x 3 live cuando esta conectado usb genera ruidos como clips y pops he actualizado los driver ,cambiado el cable usb ,lo he conectado a otro pc en fin y no he podido encontrar una solución
  20. I tried to update to firmware v2.0 using Monkey. The update threw the following error: Tyler Variax update failed. (Code 80009000) Unknown MIDI Error After pulling and replacing the 1/4 connector on the guitar to reboot it and restarting Monkey, it showed that the firmware was at 2.0 -- but ALL OF THE MODELS ARE GONE, GONE, GONE... I tried rolling back to v1.71 but it ALSO terminated with the same error message, same result - NO MODELS and it also SAYS it's back at v1.3, NOT 1.71 as when it was delivered! THIS IS NOT ACCEPTABLE BEHAVIOR!!! PLEASE PROVIDE A FIX IMMEDIATELY OR THIS GUITAR WILL BE RETURNED!!!! I also logged this problem this morning as: "Download From Guitar Clobbering Workbench Hd Settings"
  21. "Error saving download file Reason(code 8000600B) Incompatible systems" What to do?
  22. Hi everyone, I wondered if anyone else has encountered this issue the bass podxt pro. I am currently using it as a digital effects unit in logic pro 9, via my spdif in and out on my focusrite pro 14 interface. Essentially when you use the external insert effect plug in when you send the bass pod a stereo or mono signal, it returns it in stereo with the left channel effected by the bass pod, and the right channel without. Is this supposed to happen? However, when I plug the bass pod via usb, and still use the focusrite as the audio interface, it returns the stereo send, this time as a mono return. None of this is mentioned in the manual (obviously), and havent found any other posts on the forum about it. What you have encountered? Is this supposed to happen? And is there a way to fix this, other than within logic (which is a pain in the back-side)? I need my usb port free for hard drives! Thanks for reading, Matt
  23. Hello. For 3 months, every time that I save a patch the Pod X3 Live saves it in the D slot. It doesn't matter if I'm in the 24A or 22B or 13C, etc, it saves the current patch and overwrites the respective D slot at the same time. I try to update the flash memory, firmware and every looks ok in the Line 6 Monkey, but the problem is still happening. Any suggestions? PS: Sorry for the english
  24. I've owned my M13 for 2 years now and I absolutely love it.. My favorite multi-fx unit by far. I've never had any problems with it (besides replacing the power adapter 1 week ago) until yesterday. I went to band practice and rigged my M13 up like usual and turned it on and everything was acting normal as usual but when I plugged my guitar and started playing the weirdest things started happen.. 1.) The M13 doesn't give me any fx at all ! If I turned on the delay = no delay.. If I turned the distortion = no distortion.. If I turned on the chorus = no chorus. You get the point... Whatever FX I put on the M13 would just give me a clean signal.. The FX shows up on the LCD screens like usual and M13 showes them like they are ON but I only get a clean signal. The M13 looks like it's working just right but it doesn't produce any effects at all. 2.) Every time I change effects my signal dropps out for about 1 second and these terrible clicks and pops follow when the signal gets back in.. And when the signal comes back in it's always a clean signal. It never adds the effects I turn on to the signal. I've tried 3 different guitars, 3 different amps, 6 different jack cables, 2 brand new Line 6 power adapters and the unit in 3 different houses but the it's always the same. I only get clean signal from it, no effects whatsoever. I always connect my amp to the mono output on the M13 and then from the mono M13 input to my guitar. I had the 2.04 firmware installed when this happened and I did a factory reset hoping it would fix the problem but it didn't. I've already sent the unit for repairs to the guy here in Iceland that's working for the company that sells Line 6 products but he already told me that he doesn't believe he can fix this.. He said it must have something to do with the digital part inside (the computer) and he isn't able to fix that. So what should I do ? Can you guys think of any solutions or fixes for this problem ? - Fannar
  25. Hey guys, kinda at my wits end with this truthfully. I understand that there's been some Windows 8/Pod HD compatibility issues, so I'm trying to get to the bottom of this. Plug in my HD Pro via USB. Reaper volume reads about 50% no matter where the volume knob falls, even though the POD wasn't selected as the MIDI output for the track. Therein lies the problem, I can't seem to get it so the POD is available as an output at all. Updating the POD's flash memory to the current version (2.31) seems to be causing some intermittent BSOD errors. Either the thing is bricked until Line 6 rolls out new drivers/flash/whatever is making this such an issue, or there's some kind of fix to be had. I imagine the fact that it doesn't show up might have something to do with everything not being completely up to date? I did roll the flash back to try that, still no luck. Sorry if this seems a little disjointed, just trying to document my troubleshooting process. Has anyone here had similar issues?
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