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Hi, I am trying to find any help possible for my Pod HD Pro. It just keeps restarting on its own and hardly connects via USB because of the updates! If this helps, the USB firmware read v0.0 and the flash memory firmware v.2.02. A new problem occurred; to have deleted USB firmware from the Pod itself... I've never known of that happening. This all happened AFTER I updated everything (L6 Monkey, drivers, Pod HD Pro Edit and Flash Memory) and then went downhill from the moment my pod failed to restart after updating and clashing with garageband and my mac audio drivers. That may have had an impact somehow because a notification came up after that and I can not longer update as I get a strange error code when I try to connect it. A link to the error code is in another post I made -> http://line6.com/support/topic/4578-pod-hd-pro-updating-failed/ Anyway I have tried updating/reinstalling/downgrading the Pod Hd Pro edit, drivers, L6 Monkey and the flash memory with nothing working. I have tried holding all directions on the directional pad and starting up. Up stutters for a second then starts but shortly will restart. If I hold down and start up, it read "flash update" in safe mode. It can be detected in this mode by my Macbook Pro but I can't use it in this state...maybe if I could install firmware in this state, it could work. I have tried hold right, nothing happens and if I hold left, it shows the menu of items that could be checked. This mode isn't useful as it looks as if it thinks everything is working fine. (obviously not!) So right is not useful. The only hope I have had was I just kept messing around in safe mode (down arrow at start-up) and after a while I restarted it and somehow the USB firmware went to v1.0 instead of v0.0. It actually had a preset selected for about 30 minutes but I did not move anything because I thought I'd lose it! Sure enough, I had to be sure the problem has passed, I restarted the pod but starting up normally and went to the menu and it read v0.0 again! (terrible, I know) I have contacted L6 tech support and reps have pointed me to local repair shops as they do not have an immediate solution to the problem. I no longer have hope that this Pod will work without being 'repaired' but I am still looking for help. If anyone knows a solution or have faced a similar problem before, please let me know! :)