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  1. Guest

    Firehawk 1500 FAQ

    Full List and Descriptions of FIREHAWK 1500 Amps, Cabs, and Effects FIREHAWK 1500 Specs ∙ 29 HD Amp Models ∙ 25 HD Effects Models ∙ 78 POD Farm Amp Models ∙ 95 POD Farm Effects Models ∙ 8 simultaneous effects ∙ 128 Onboard Presets ∙ 5 FX on/off, channel and bank footswitches with colored LED rings ∙ 1/4" 1M-Ohm guitar input, VDI (Variax), Expression Pedal ∙ Onboard tone controls, plus Volume, Wah, and FX Knob ∙ USB connection to use Firehawk 1500 as an audio interface with your recording programs ∙ Balanced XLR Main Outs, 1/4" stereo full-range balanced outputs, 1/4" Amp Out, 1/4" TRS Headphone Output ∙ 1/4" Send, with Stereo 1/4" Returns, switchable. 1/4" XLR combo monitor ins ∙ Bluetooth Audio Streaming and Control for playing along with your music library (compatible with iOS, Android, Mac and PC) ∙ Detailed editing via Bluetooth® Remote app for Android and iOS ∙ Tone Searching ∙ Tap tempo/tuner ∙ Power Switch ∙ Weight: 63 lbs ∙ Dimensions: H: 20" W: 26" D: 11.5" FIREHAWK 1500 Remote app Specs ∙ Remotely control amp parameters to dial in your sound ∙ Search a cloud-based library of thousands of tones ∙ Create, save and recall unlimited presets in the cloud ∙ Share tones via Twitter and Facebook ∙ Automatic tone matching instantly provides the perfect tones for jamming with songs in your music library ∙ Compatible with iOS 8.0+. Made for iPhone® 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPad® (3rd and 4th generation), iPad 2, iPad mini and iPod touch® (5th generation) ∙ Compatible Android devices running OS v4.2 or better: Samsung® Galaxy S®5, Samsung Galaxy S4, Samsung Galaxy S III, Samsung Galaxy Note® Pro, Samsung Galaxy Note II, HTC® One M8, HTC One M7, Motorola® Moto® X, Google® Nexus® 7, Amazon Kindle Fire HDX, ASUS® MeMo Pad 8, ASUS Fonepad, ASUS PadFone, LG® G2, LG Optimus, LG F7, LG Nexus 4. Generally speaking, although not qualified, any Android phone, tablet or phablet will work, provided it is able to run the required Android OS version. Q: What type of devices can FIREHAWK 1500 stream Bluetooth audio from? A: Firehawk 1500 can stream Bluetooth audio from any Android device, iOS device, and Mac® or PC equipped with Bluetooth. Q: How do I pair my Bluetooth device with FIREHAWK 1500? A: To pair the Firehawk 1500 with your Bluetooth device: ∙ Enable Bluetooth on the device you would like to stream audio from. ∙ Put the FIREHAWK 1500 into ‘Pairing Mode’ by pressing and holding the Bluetooth button located to the left of the FIREHAWK 1500 logo- it will begin to flash to indicate it is in ‘Pairing Mode'. ∙ Within the Bluetooth options of your device an entry for ‘FIREHAWK 1500’will appear. ∙ Select the ‘FIREHAWK 1500’entry and pair with it - the Bluetooth LED will stop flashing and become solidly lit blue. Q: How do I update the FIREHAWK 1500's firmware? A: We always recommend that you run the latest firmware on your FIREHAWK 1500. Your FIREHAWK 1500 Remote application will inform you whenever a firmware update is available, so you'll always know you have the latest version! Q: What Bluetooth version is used in FIREHAWK 1500? What Bluetooth codecs are supported? A: We use a Bluetooth solution that supports Bluetooth 2.1. We only support the SBC codec at this time. Q: What Apple® iOS devices is Firehawk Remote compatible with? A: Firehawk Remote requires iOS 8.0 and is compatible with the following iOS devices: iPhone 6s/6s Plus iPhone 6/6 Plus iPhone 5S iPhone 5C iPhone 5 iPhone 4S iPhone 4 iPad Pro iPad Air/Air2 iPad 4 iPad 3 iPad 2 iPad mini/mini 2/mini 3/mini 4 iPod 5 Q: How can I reset the FIREHAWK 1500 to its default settings? A: Press and hold the Master Volume knob and the Navigation Encoder (the scroll wheel) as you power up the unit. Unfortunately, any patches not backed up to My Tones prior to the reset will be lost Q: What can I do if I am experiencing Bluetooth connectivity issues between my Bluetooth device and the FIREHAWK 1500? A: For troubleshooting steps about Bluetooth connectivity and usage, check out our Bluetooth Connectivity FAQ HERE. Q: What should I do If I am experiencing connection issues with the FIREHAWK 1500 Remote app when I switch back and forth between apps on my iOS device? A: An important thing to note about the FIREHAWK Remote app functionality is that in addition to the iOS Bluetooth connection between your FIREHAWK and your iOS device, there is a secondary 'sync' connection between the amp and the app. Each time you minimize/close the app, the connection between the FIREHAWK Remote app and the FIREHAWK will need to be re-established, even if your iOS device is reporting that the FIREHAWK is connected via 'Bluetooth'. In this case, re-opening the FIREHAWK Remote app will automatically re-establish the connection within a few seconds. Make sure to look at the main menu of the FIREHAWK Remote app and wait for it to indicate that your FIREHAWK is 'connected' before moving forward using the app. If it does not automatically re-connect, close the FIREHAWK Remote app by double-tapping your iOS home key, then sliding the FIREHAWK Remote app window up and off the screen. Relaunch the FIREHAWK Remote app and it should re-sync itself with the FIREHAWK . Android devices usually have a function that lists all open programs where you can slide the app left or right to close it. Relaunch the FIREHAWK Remote app and it should re-sync itself with the hardware. Q: Can the FIREHAWK Remote App stream songs that are stored in the cloud and not on my mobile device? A: No. The FIREHAWK Remote App can only play back songs that are stored on your mobile device. Within the FIREHAWK Remote App settings, you can enable 'Hide Songs Not On Device' so that you only see songs that are stored on your mobile device when playing music from your Library. The Android app does not have this setting, but still only plays back songs stored on the device. Q: How can I search for a specific tone if I don't have the song or artist in my Library? A: To search for a specific tone, go to your Library within FIREHAWK Remote and pick any artist, then one of their albums, and then any song. This will begin to play the song and present you with a list of tones that match the song that is playing. You can then swipe down from the top of the tone list to unveil a ‘Search Tone Cloud’field where you can search for an artist or song name to find tones without having the song or artist in your library. Q: Can I use the FIREHAWK Remote app to load or edit tone files from my other existing Line 6 products? A: The FIREHAWK Remote app is only compatible with tone files created with the AMPLIFi family of products. Q: Can I use the FIREHAWK Remote app with a Line 6 Mobile In or Sonic Port? A: No. The FIREHAWK Remote app is only compatible with the FIREHAWK 1500. Q: What is the USB input on the back panel of FIREHAWK 1500 for? A: It's used to update the unit with a Windows computer, and to record to your DAW. Q: Where can I register my FIREHAWK 1500? A: After logging into or creating a Line 6 user account HERE, you can go HERE and enter in your serial number that is found on the back of your FIREHAWK 1500, it begins with '(21)PTM', simply fill in the remaining digits. Q: Where can I provide my feedback or make a suggestion about FIREHAWK 1500? A: We encourage you to visit our IdeaScale portal HERE and let us know about your ideas and suggestions. Q: Is there a forum where I can discuss FIREHAWK 1500 with other FIREHAWK 1500 users? A: We have a forum dedicated specifically to Firehawk 1500 available HERE. Q: Where can I find information on the warranty that is included with the FIREHAWK 1500? A: You can find all of the available information on the Firehawk 1500's warranty HERE. Q: What do I if my FIREHAWK 1500 is in need of repair? A: You can find all of the available information on how to arrange a repair HERE.
  2. Thought I would share what I use to document my settings.... In the hunt for the "perfect" tone (or tones), I tweak, save, improve ( and then repeat) numerous tones to my personal library. Its hard to track every tweak, so I built a spread sheet so I can visually see the differences. Thought it might help others..... Firehawk Settings Template.xlsx
  3. I saw the FBV 3 Controller at Line6 NAMM 2016. It has a Helix look and feel, works with Firehawk, and supports versions of POD, POD HD and Spider Valve. Thoughts?
  4. Hi guys. Just wondering if it's possible to kill 2 birds with 1 stone. That is, I want to hook my Firehawk through a PA system, but can that also be used to run a microphone through for vocals? I was looking at something like this: http://goo.gl/6uCGHG Basically, my set up would need to sound good in a room with drums, vocals and a bassist. Any advice would be much appreciated. Cheers.
  5. Hi, who here runs the firehawk in a 4 cable method? I have tried to compare the sound from my amp when I go through the firehawk, and when not, and I'm quite convinced that the distortion in the sound on my amp is slightly reduced when I have the firehawk connected. When I chug on my guitar, either in a power chord or on a simple palm muted string, I feel that the distortion and "chug"-iness is a bit reduced when I've connected in the 4cm as to when I've got the guitar only connected to the amp. I love the distortion on my amp, but when I connect the firehawk, ... not so much.. and it's been eating at me for a long time. I've looked at the fx loop settings and the volume settings are at neutral , or 0. Any one experience this?
  6. I recently purchased the Firehawk and am unable to get various computers to accept the required update to use the app. Unless I' missing it in the downloads It appears that none of the updates are for the Firehawk. Can anyone offer some assistance. I called customer support and they had no idea how to help mel This is what appears on my android device and IPad.
  7. Hi, does anybody know how to make a playlist that will play back in my library (Android, Samsung Nexus 10)? I am tired of hearing my ringtones in between the backing tracks. I created a playlist using play music but I do not see it appearing in firehawk remote. Looked all over for info, hidden buttons, checked the guide, searched the forums and knowledgebase, zilch. Thanks.
  8. Dear all, I'm definitelly going to buy a firehawk Fx! The only thing I would know is if the firehawk Fx works well with Yamaha acoustic-electric guitars?
  9. Hi, I just have a few questions, what would be better, a multi-effects with a speaker or a multi-effects with an amp? If I decided to get a multi-effects and a speaker what speaker should I get? What advantages are there getting a firehawk fx rather then an amplifi fx100, amplifi TT, amplifi 150 or amplifi 75? What are the advantages of the Pod HD500X over anything else? It seems so popular I feel like I might be missing something. Also what is better about the Pod HD Pro compared to the HD500X? Thanks in advance
  10. Can you do dotted eighth delay on the Firehawk?
  11. I really would love to buy the Firehawk. I love the simplicity of quickly and easily getting a great sound. I love the integration with touchscreen tablets and phones. The thing that's keeping me from purchasing the Firehawk is that Firehawk owners are not able at the time to purchase model packs, So I have 2 questions 1. Is the Firehawk capable of adding more amp models or is what is currently installed on the firehawk all that it can store on it. 2. Will Firehawk owners be able to purchase HD Model packs in the near future or at any point?
  12. Hi! The latency when switching presets in the Firehawk is still something that buggers the hell outta me... I've got the latest 1.20 version, but compared to my old Boss GT-8 (from 2005), the Firehawk is much slower. Here are the two videos. I even made the Firehawk patches copies of the first hoping that this would make it switch faster, to no avail. The Boss GT-8 has different settings and effects on each preset as it has almost no latency while switching presets anyway. And no comments regarding the sound, they are placed 4 feet apart and this affects the recorded camera sound. Firehawk: Boss GT-8: Any comments on the Latency, Line 6 people?
  13. I own a marshall MG 50 CFX and the Q acoustics 2020i speakers. Could I wire the Firehawk to both or should I only wire it up to one? https://marshallamps.com/products/amplifiers/mg-carbon-fibre/mg50cfx/ http://www.amazon.co.uk/Q-Acoustics-2020i-Graph-Pr/dp/B006H4E1XU/ref=sr_1_2?ie=UTF8&qid=1445290733&sr=8-2&keywords=q+acoustics+2020i
  14. Hi, I've started playing my Firehawk buy connecting it to my notebook using a USB connection, the audio quality is awesome (better than playing through my amp), but I experience quite a lot of latency while playing, I'd like to known if anyone has a fix for this, because it's quite frustrating when playing to a backing track or metronome.
  15. I like the Firehawk, but if you intend taking it out on the road, watch out for the little button at the back which is not referenced in the manual PA/AMP. If you inadvertently have the PA setting set to on and you connect to an amp, it boosts volume massively. I didn't realise what the issue was until I came off stage, by which time the front row were all completely deaf :)
  16. I am enjoying the early days of gigging with a Firehawk. I must say that I like it a lot. Great job, Line 6! BUT.... I would like to ask Line 6 to put out a new device with these features: Something like the firehawk but: 1) Smaller. Much smaller. The Helix, HD series and Firehawk are too big. 2) Yes, I want the wah/volume pedal. 3) I don't care if I edit on PC or by bluetooth... just make it easy. 4) Like the Firehawk, but with a button that can turn on or off the amp modeling. 5) Assignable buttons - like Firehawk - but ALL can be assigned and ALL have a small screen showing what the buttons are assigned to. 6) Patches are OK, but not necesary. I would rather have ONE patch with 8 buttons where I can turn on/off the effects assigned to those buttons. 7) Did I mention - keep it SMALL?
  17. As an early adopter of the Bluetooth concept with my Amplifi 150, I've invested in a Firehawk and so far I'm mightily impressed. In the early days of Amplifi there were issues: 1. Is it gig able....not really, not loud enough, maybe a small pub and that's about it. 2. 4 on-board tones, nowhere near enough 3. Bluetooth in an live environment.... no way, too messy, too risky and too steal able 4. I bought an FBV short board 1 to get more gig tones...mistake, FBV 2 was better but still a frig and not good enough to compete with my stomps. 5. As an in house practice device the Amplifi is great and the stereo is excellent 2. The early Tone Cloud was rubbish. What I wanted was a multi FX that was bombproof and easy to operate at the point of delivery. The Firehawk has got it right. Use the Pad /phone to select and tweak the tones you need, upload to the Hawk and go gig. Brilliantly simple. The tones are mighty close to premier stomps, so much so, only us musos would notice. The Tone library is now brilliant...just type in "Rory Gallagher" and its there, My Gibson custom is magically transformed into a battered Strat. Its also occurred to me, having tried it with a number of guitars, that the guitar is fast becoming redundant; it really doesn't matter what you plug into the Hawk, it still sounds great. This is great news for guys and girls who can't afford a premier guitar.....with the Hawk ... you no longer need one. Word of warning, do NOT try to upgrade the firmware via a pad or phone it can hang and take forever. Use the downloader software available from the L6 website. Yep the boys have got it right, the latency doesn't bother me, you just need to time your run if switching during a performance. Most times I'll be using a max of two tones. And most times I'll be using the pedal as a boost. I've been reading about the Helix and OK it takes this stuff to the next level, but quite frankly for most gigging musos the Hawk is more than enough. Keep rockin Fergy
  18. Does the Firehawk FX supply USB power to an iPhone/iPad? If not, can it be used with powered USB Hub to power an iPhone/iPad? Thanks
  19. I think it would very useful if users of the Firehawk had the option to assign pre-programmed tones to the top row of foot-switches FS1 – FS5. Effectively giving users 9 pre-set patches per bank. I guess this would mean losing the ability to turn stomps on and off on banks programmed in this way. Perhaps this could be an option per bank? So you either have, 4 patches with stomps on a bank… OR … 9 pre-set patches on a bank. To me it seems a relatively simple idea that could hopefully be included in a firmware update? I have submitted this on ideascale. So, if like me, you would find this a HUGE leap forward in the usability of this Multi-FX System, please VOTE HERE - http://line6.ideascale.com/a/dtd/FIREHAWK-assign-pre-programmed-patches-to-FS1-FS5/780844-23508 Cheers Mike :)
  20. Hi there, I have a Firehawk with Variax JTV-69 and have also ordered a Helix. Other than the blindingly obvious "why don't I actually try and get better at playing the guitar before falling prey to a GAS attack?" the question I have is “why would I keep Firehawk when I also have a Helix?â€. I'm thinking because of Firehawk's abilities to be controlled by an iPad (which I really like), to be able to download tones via the ipad and also the fact that I can play a backing track from the iPad into the Firehawk and play along. I know the Helix doesn't have the ipad ability and L6's explanation makes sense to me that it was too much data that would have to be passed via Bluetooth so I've come to terms with that. I'm not sure how Helix will allow me to connect something so I can play a backing track through the system, though. I don't know whether I'm being dumb to think I'll need to keep the Firehawk with all that Helix has to offer but I'd welcome any thoughts/comments anyone might have about keeping it or not as the case may be (when) Helix arrives. I have no idea whether the Firehawk will lay there pretty much unused, or whether actually it will provide me the best of both worlds if I can connect the two (i.e. GUI via ipad and backing blend via Firehawk plus Helix's strengths). Cheers...Rod
  21. Gigged with Firehawk into Stagesource LT3 last night and had a lot of squealing/feedback issues. Slightly confused by this as I tested my pre-sets at stage/gig volume - no problem - after upping the noise gate settings a bit. Perhaps it was the room dynamics....I don't know but thinking I might need to return to my Fender Hot Rod.....shame as I get and like the idea of using FRFR. Has anyone had similar problems and hopefully a solution or two......
  22. Please excuse my nievity - when connecting my Firehawk to a Stagesource Lt3 is it better to use xlr or 1/4" Jack or, I suspect, it doesn't make any difference? My second question is what might I gain from a stereo connection and how would I do this - do I need a second amp/speaker? Thank you in anticipation...... Evorgeloc
  23. Guys- I have filed the following firmware update wishes within line6.IdeaScale.com In case you are looking for these kind of improvements, too, I'll be glad, if you could vote for it . THANKS! Firehawk FX: Add Boost Functionality 'Switch on/off Solo Boost' 1. Generally Change Preset Indicator LED on Floorboard Firmware from Bright Red into now Dimmed Red 2. Assign a boost level +xx dB within the Firehawk App whilst 'Boosted', also apply Default Bost = on/off whilst Preset is being selected 3. Whilst Preset is selected tap on the already selected FX-Switch for this Patch again (twice quickly). This will both enable the Boost and change the colour of the FX switch into Bright Red 4. Switch Boost off whilst tapping again on the selected Preset FX-Switch Firehawk FX: Add Alternate Preset Mode Functionality 1. Generally Change Preset Indicator LED on Floorboard Firmware from Bright Red into now Dimmed Red 2. Assign an alternate / modified Preset with some FX blocks defined on/off as customized in the Firehawk App 3. Whilst Preset is selected tap (hold for 2 seconds) on the already selected FX-Switch for this Patch again. This will both enable the Alternate Preset Mode (hold for 2 seconds again) and change the colour of the FX switch into Bright Yellow (OR start flashing) 4. Switch Alternate Preset Mode off whilst tapping again on the selected Preset FX-Switch Firehawk FX: Add Smart Preset-Change Mode Functionality 1. Default Preset Change mode is 'Hard Change-over' (as it works today) 2. Assign an alternate Smart Preset Change mode in the Firehawk App,. This generally applies to the Floorboard functionality. Within the Smart Preset Change Over Mode, the user should be able to define a fade-out time of the previously selected preset, once a new preset had already been selected. This will help to have a smoother switch from one preset to the next, i.e. delays of the former preset used will not be just hard cut-off... 3. Whilst Alternate Preset Change mode is selected the Bank-up and Bank-down FX-switch LED's (if there are any..) will turn into dimmed grey (from being off in the default setting) Firehawk FX: Global Looper Mode Functionality
  24. Here is how to update the Firehawk FX step by step: For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk you will need to install the driver for the device to your computer. open a web browser and navigate to line6.com/software and select Product: Firehawk FX Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. Make sure the Firehawk is turned on attempting when this. 8. Now, lets download the updater utility. Open your web browser, navigate back to line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection: 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. OIr the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  25. Is there any way to manually punch in the numbers for a tempo using the keyboard on the firehawk app? I set up patches for individual songs a lot and it's a pain to try and use the tap tempo to hit an exact tempo for every patch that I make. But it won't let me select the tempo value to just type the numbers in. Am I missing something? I would really appreciate a feature of just being able to touch the tempo number and type in a new tempo.
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