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Showing results for tags 'firmware'.
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Hello--just purchased a M13 and i am just in the try out stage to see if i want to keep it or not. -is there a way to check what the current firmware version that is installed?-i don't want to go out and buy a MIDI computer interface if it is not necessary. Thank you
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Hi All, New to the forum. I have had my Amp setup for 3 years now. I bought a new (secondhand) guitar that has renewed my enthusiasm to pick up a guitar again. It seems though there are other plans afoot! I jumped online to see if there were any updates for the pedal and amp and sure enough there is! First thing I did was renew my password to login (as I forgot). Then I made sure I downloaded Line 6 sotware: Licence manager, Monkey, FBV controller & Spider Edit to my Macbook Pro. So I had everything powered off. I plugged in my Cat cable to the Amp & Pedal. I plugged in the USB between the Mac & Pedal. Turned amp on and powered laptop and logged into Monkey. Monkey found the devices and found the updates required so I downloaded those. Then right at the end of the update it came back with an error message about making sure cables are connected. (which they obviously were as everything was initially talking to each other) Then the amps display said 'Downloading'. So I thought it must have gone through. It said downloading for over an hour so I thought, these are only midi files, they ain't that big! So I tried to reinstall and then it said in the on screen software under Device Firmware, 'Unknown'. I restarted everything again but when I switched the amp back on it still came up with 'Downloading' It was at this point that I knew something had gone wrong for sure. I did a hard reset and cycled the pwr. Nothing. I searched the forums and found the factory reset. I have done that and now all the amp says is 'Ready to Install'. (which I tried but just get error messages about the firmware) If anyone knows a fix for this please please respond. Help me Obi Wan Kenobi, your my only hope! -
Does anyone know if there is an archive anywhere of all the previous firmware updates, including the original factory firmware for the Helix? Also, I'm guessing it is necessary to pre-install whatever Helix editor goes along with the respective firmware, so is there also an archive of all previous versions of the Helix editor? Thanks in advance for any help. -
Lag time much better. Actually usable. Still getting a little noise on patch chances but has been lowered and might work for my next gig. THANK YOU... I'm gigging tomorrow night and this couldn't have come at a better time. Well maybe a few weeks ago would have been better. Ha...
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Hi! Recently I had a problem with the USB of POD HD 500. I was one of the unfortunately that bought the pod with the fragile USB and mine broke, as some other users have the same problem http://line6.com/support/topic/2633-podhd500-drivers-wont-install-on-mac/?hl=%2Busb+%2Bbroken&do=findComment&comment=17606. I took it to the support and they replaced with a new one, but the problem is that it's not working. When I enter in the configuration, it is written on the information: USB FW: V0.00. I think the problem is this, but I don't have any idea how I can update the usb firmware. Anyone could help-me?
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I cant get a USB-connection going in my DAW when I connect my amplifi tt to my computer via. USB. Thats my problem. It doesn't appear as a device in Reaper at all.. When I plug in my amplifi to my computer via. usb it tells me it fails to install unit drivers? I've had a lot of trouble updating my Amplifi to latest patch and Im not even sure it's done correctly. I tried locating amplifi drivers and updates on my PC, in the hope that I could do it manually, but nope. Line 6 dont have any software for amplifi products available for downloading I guess. Im very frustrated, please help
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It's been 3 years now... Is anything at all happening with the M20D? Any firmware updates planned.. any new patches being developed.. anything that resembles development, evolution, or even interest of any type? Could one of you Line 6 Techs, just one time, throw us one scrap of information on it?
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Since updating my Pod Pro HD with firmware 2.62, it will seize up in sync mode after a minute or two of editing with the latest and previous versions of HD Edit software. Has anyone else seen this issue?
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Excellent report. Last night the Helix with FW 2.0 knocked it out of the park. Great tone, many compliments (including my wife who is very critical ... which I actually admire and enjoy), and great band mix. Using the Global EQ, setting the output to max letting the mixer channel control signal, and just playing was very easy and extremely enjoyable. I didn't get to the snapshots of any of my presets during the 4 hour show so at this point the Z value was not addressed nor did it in any way detract my tone from FH. Thought maybe someone would like to get a report on this. That's my story and ... Dennis
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Hi All, I am writing you to propose the creation of a new footswitch mode which I believe would be very useful, especially for rehearsal or gigs. I usually use just a few presets (around 8), each including a few “direct access switches†such as volume boost on/off, modulation on/off that I often use. In order to do this I need to run my mighty Helix in STOMP footswitch mode. Unfortunately, this means that I have to step on BANK UP or DOWN every time I have to change the preset, in order to temporarily enter PRESET mode. This is not very comfortable as I have to always stomp two times to select a new preset. My proposal is to create a new mode, “MIX MODEâ€, where · FS2, FS3, FS4 and FS5: correspond to FS2, FS3, FS4 and FS5 footswitch of the STOMP MODE, · FS8, FS9, FS10 and FS11: correspond to FS8, FS9, FS10 and FS11 of the PRESET mode. This will allow the player to easily: 1. recall a new preset, by simply stomping on FS8, FS9, FS10 and FS11 (just one stomp) 2. activate/deactivate the preset’s FS2, FS3, FS4 and FS5 direct access switches using FS2, FS3, FS4 and FS5 (just one stomp) 3. Scroll through the banks by using FS1 and FS7 (just one stomp) This behavior would be similar to traditional MIDI controllers, such as MARK-L FX 25 ACE: it has a row of footswitches to recall presets and another one for direct access switches. What do you think of this idea?
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At the risk of sounding didactic I would say to all Helix users out there: Update your Helix to the latest firmware!!!!! I see a lot of posts from users with issues or questions who are still on older versions of the firmware. Do yourself a favor, go out and download the latest version of the Helix App installer and update your Helix. This should be the first thing you do upon receiving your Helix after perhaps a basic functionality check. It gives you all of the latest models, effects, presets, bugfixes, and enables you to use the latest version of the editor. It puts us all on the same playing field for making recommendations on how to get the best sound as well as identifying bugs. It will save you hours or days troubleshooting issues that have been fixed or trying to figure out why a preset you made in an early firmware version will not load properly. I know some folks have found it challenging on certain versions of Mac OS or with certain USB hardware but I encourage you to find someone with a computer that enables you to get on the latest firmware version, and the bonus is the additional features that have been added along the way. I know for many I am stating the obvious with a profound sense of discovery but if you haven't upgraded to the latest firmware yet, you are missing out and causing yourself needless headaches.
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:D Greetings from mexico excuse the translation by google. I share in solution in groin and Spanish. Saludos desde mexico disculpen la traduccion por parte de google. comparto solucion en en ingle y español. ENGLISH I found the solution for error "DPS boot failed" generated after a failed upgrade of Line 6 HD 300 not know for 400 or 500, all this work to me, but not blamed me for permanent damage that could ever happen, That said we continue with the solution: the POD highly recommend not skip any steps 1 uninstall the line 6 Most recent monkey and install 1.6 2- enter control panel / power management / USB / disable 3- if you have USB 3.0 port Use it 4- software in the following section seeks line6.com HD300, flash memory and choose the latest, you have to download the file and install it manually 5- turn on your POD, already connected to the PC and the monkey executed, put hd 300 in restoration mode factory presets without giving continue (press. Fx3 and connect, this will enter that way) this will make your pc again to recognize the device. 6- in the Line 6 Monkey click on the "Install from file" and give it to you downloaded earlier and now only have to wait about 10 min File writing 7- enjoy your new Line 6 HD 300 updated Note: factory presets appear no longer be functional but to recover just turn off your HD300, press FX 3, connect it and restore it to factory, flash memory update will continue and recover the factory patches ESPAÑOL Encontre la solución para el error " DPS boot failed" generado tras un error de actualización de la line 6 HD 300 desconozco para la 400 o 500, todo esto me funcionó a mi , más no me responsabilizó por daños permanentes que podrÃÂan llegar a suceder, dicho esto sigamos con la solución : al POD recomiendo ampliamente no omitir ningún paso 1 desinstalar el line 6 monkey más reciente e instalar el 1,6 2- entrar a panel de control/administrador de energÃÂa /USB / deshabilitar 3- si cuentas con puerto USB 3.0 usalo 4- en el apartado software de line6.com busca lo siguiente Hd300 , flash memory y escoge la más reciente, hay que bajar el archivo e instalarlo manualmente 5- enciende tu POD, ya conectado al pc y con el monkey ejecutado , poner hd 300 en modo restauración de presets de fábrica sin darle continuar( presionar. Fx3 y conectar , esto hará que entre a ese modo ) esto hará que tu pc vuelva a reconocer el dispositivo . 6- en el line 6 monkey clickear en el apartado " instalar desde archivo" y le das al que bajaste anteriormente y ahora solo tendremos que esperar cerca de 10 min de escritura del archivo 7- disfruta de nuevo tu line 6 hd 300 actualizado Nota: aparecerá sin presets de fábrica pero ya será funcional , para recuperarlos sólo apaga tu hd300 , presiona FX 3, conectala y restaurala de fábrica , la actualización de memoria flash se mantendrá y recuperarás los parches de fábrica
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Had Helix a while now, but I purchased it right after 1.06.5 came out. Back then I received the unit, then updated the firmware, THEN started playing. I have the patience of a saint, lol. The problem is that back then I didn't have to worry about backing anything up, UNTIL NOW, and I'm terrified that I'm going to do something wrong and lose all my hard work. Today I did "export bundle" to a folder on my computer, then downloaded and installed all the newest software from Line 6 (1.10 firmware, 1.10 application, 1.78 driver (bug fix for Windows 7), 1.08 updater, and 1.11 application) per the instructions. I then did the "hold down footsitches 5&6 at power-on" thing, which evidently doesn't affect your current patches, setlists, or IR's. What does this procedure (the 5&6 footswitch thing) even do? After that, I (stupidly) proceeded to work on some patches for ergonomic reason (basically just moving some footswitches around and relabeling a few) and also reset my global eq to my liking. I assume at this point that the changes I just made were for nothing if I do the "hold down footswithes 7&8 at power-on" thing, in order to get the new factory presets that I don't have yet. Losing my most recent changes is not a huge deal, since I can easily redo them in a few minutes, but I'm terrified of not importing my bundle correctly. What is the procedure for this? Was export bundle even the right thing to do? How do you backup IR's? I did overwrite an existing bundle from when I first got the unit, cause I hadn't really created anything yet and was just curious as to what would happen, what the file name would be, etc., so I think I'm ok there. I just don't want to lose my patches that I have been tweaking for the past couple of months. Hope this all makes sense, and I'm so sorry to burden you tech-savvy gents with my meatheadedness. HELP!!!!
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Hey there! I have a Line 6 POD HD 500. I've been trying to connect it to my PC to record and edit and all those things. The problem's that the PC does not recognize the POD. I've already downloaded hundreds of support files and installed them and there's no response. So, as I went to the POD to the "System and I/O" screen, is shown that the "USB Firmware version is 0.00!" Is there anything I might do to solve this? I've tried with monkey and donwnloaded drivers but the POD is just not recognized. Thanks!
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Crazy question. I purchased a new POD HD500X from GC Sunday as in 5 days ago Feb 2016. When I first installed the necessary software from Line 6 (Monkey, Edit, drivers, etc.) and successfully connected my unit the screen in Line 6 Monkey said the firmware was version 1.00 - not 0.00 as if it didn't see it. So question, when did firmware 1.00 get released and did I really purchase a new unit or was it some old stock, in the back under the stairwell, waiting to see the light of day release? It did update to version 2.62.00. I had the same thing happen in Jan. 2010 when I purchased my first M13 and, due to many issues I discovered in the first 10 days) it had to be sent to Line 6 three weeks later at which time Line 6 (thank you Tony) sent me a brand new doubly inspected unit just out of production. So, back to firmware version. Anyone have an answer as to what firmware you had if and when you purchased a new HD500X in the past three months (Dec 2015 to Feb 2016)? Thanks, Dennis
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As long as firmware updates involve doing global resets (9&10 footswitch reboot) which also clears out the IRs I have found I am presented with a bit of a problem. I export all my IRs at one time in a mass export before a firmware update to a fresh directory with nothing else in it, but when I use the Helix App and return to that directory to import them, they are stored in alphabetical order in the save directory in Windows. This means that when you go to do a mass import to reload them into the Helix after a global reset they appear by default in the import window in alphabetical order. This probably is not the order the IRs were loaded on your Helix. If you import them this way (alphabetical order) they will probably no longer correspond to the IRs you set up in your presets. This means your custom presets come up with the wrong IR loaded. The way to deal with this is when you open the IR import browse window in the Helix App, sort the IRs on date. Then select them all. This will allow you to import them all at one time in the same order you exported them (even though Windows may not display the time in milliseconds in the browse window, each successive IR saved in a mass export actually has a slightly later timestamp and Windows can sort on it). Perhaps other folks have a better solution but this one is working well for me. It would be great to have an "Export Setlist" in the IR section of the Helix App so this workaround wasn't necessary. However this method seems to work pretty well when you are dealing with a lot of IRs and don't want to have to re-import them one by one, and you also want them to go back into the same IR "slot"/position on the Helix that you exported from. Note: If the Helix app import browse window is not showing "Date" as one of the columns (this is the column you need to sort on), you can do the following. Right click on the directory with your IRs, choose "Properties", select the "Customize" tab, and then select "Documents" in the "Optimize this folder for" pulldown menu. This is the process for Windows 10, it should be similar in earlier Windows versions or even on the Mac. -
I have two quick questions: 1. Is there a typical firmware/software release schedule for Helix? 2. Is there a mailing list that we can sign up for that will let us know when a new software update is available? Thanks!
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http://line6.com/software/index.html ...plus the Helix 1.03 application... I added this, because still no announcement right here ;)
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So i bought this pod pro off a mate and it never worked while i've had it, today i was trying to get it working. It turns up and if it's plugged in to the USB it is recognized by my PC, however the screen doesn't show any data (see attached). i can't get any signal from m guitar either. if you can help me distinguish if its a firmware or software problem that would be great! and any suggestions for a fix would be fantastic. -
I have tried and re-tried but can't seem to get this done. My laptop runs win7. I've got Monkey at 1.71, updated the USB firmware to 1.04, re-booted both POD and laptop ad nauseum, even turned off my Norton... but whenever Monkey tries to update the FW, it thinks it's successful yet shows the driver at 4.2.5.1. My goal is to get my hd500 from 2.32 to 2.62, but I don't want to even attempt this if I can't even get the drivers to update. Anybody got any ideas? Also, when updating the POD Flash Memory, am I supposed to hold down a nav button and power it on somewhere in the process? THANKS (in advance)!
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I loaded my custom presets from a Helix app v.1.02 backup, not a v.1.01 backup after yesterday's firmware upgrade to 1.04.1. Although the Release Notes for the new firmware specify the new version of the Helix app for the restore, they do not specify which version of the Helix app to do the backup with so I am not sure if this was ok. Could someone at Line6 please chime in and let me know if it was ok to restore my custom presets from a Helix app v.1.02 backup after the 1.04.2 firmware update . I would prefer not to spend days, weeks, tweaking my presets only to find out that something subtle went wrong with my restored custom presets because I was supposed to have reloaded them from a v.1.01 backup. Before I bother doing any more customizing of presets I need to know if I am going to have to reload them from the backup made by an earlier version of the Helix app. I really need this question answered to proceed happily down the upgrade road with my Helix. I have asked this question several times in several ways elsewhere, but alas, no response. I could open a trouble ticket but I think this detail would benefit everyone who is doing the update. So, what does a brother need to do to get a little help here? I know you guys are busy and I never expect a response directly from Line6 but you just issued a firmware update and inquiring minds want to know. Is a backup from either version of the Helix app ok as long as we use v.1.02 to do the restore, or, do we need a backup from a specific version of the Helix app? This detail could potentially impact many users. Please add some clarity here. Thanks!
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Hey guys, I'm about to update my DT 50 212 soon, so I've been reading this old thread (and others): http://line6.com/supportarchivenew/thread/89020/ Just wanted to check if I can do this update from my USB/MIDI keyboard controller (an AKAI MPK 61). It has both MIDI In and MIDI Out ports. Does anyone know if that would work? Or should I get a dedicated interface for this (something like that M-Audio Uno one)? If the keyboard works (hooked up to the computer via USB), then I'm assuming I'll need 2 MIDI cables connecting: DT 50 MIDI In -> AKAI Midi Out DT 50 MIDI Out -> AKAI MIDI In. Is that correct? Has anyone succeeded performing the firmware update from a keyboard controller before? I'm always afraid of doing these firmware updates on my Line 6 gear... I can't afford to "brick" my amp., since I'm very far from any Line 6 service center. Any help will be much appreciated! Thanks in advance! -
Hi, I have a pod hd500x, which I am using extensively. The other day during a gig in a bar the following happened. I was playing as usual. It was a very noisy song. I couldn't hear my self very good. Then the song ends, everybody stops playing, a moment of silence in the room, except my guitar continues to play. I had accidentally engaged my looper while playing. This was extremely embarrassing. For a moment I just wanted to to existe anymore. :o I like the looper fonction of the pod but it should be possible to deactivate for this type of situation. I looked in the manual but could not find this functionality. Therefore my wish to Line 6 for a future firmware upgrade would be the following: In global settings allow to assign the looper footswitch to either - looper - toggle on/off the 5th assigned FX or Amp in preset mode This would really be helpful. Markus
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It would be awesome if there were an adjustable frequency filter in the Smart Harmony effect that would allow the signal to pass un processed below the filter setting and processed above the setting. Is this possible? -
Hi mates, got a question. I'm flashing my pocket pod from 1.0 to 1.1. How much time to complete operation? my progress bar is stopped from lot of minutes... on pod i read "loading Update". something is going wrong? can i disconnect the pod? regards Samuel [iTALY]
