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This post explains one cause of firmware updates/recoveries failing for the Line 6 POD Go. Hope this can help someone. TLDR: prior to updating firmware, shutdown any and all applications that could conceivably use audio. I rented a POD GO a couple of days ago, and the firmware was still at 1.40.1, so soon as I connected to POD GO Edit, it prompted me to update it to 2.0. Unfortunately the firmware update failed. POD Go Edit said it "updated successfully", but the screen on the POD GO device itself just continued to say "Updating..". I'm a software developer, and I know interrupting a firmware update is a big no no, so I went away and came back 30 minutes later. It was still stuck on "Updating..". At this point I sighed, turned the unit off and on, and it wouldn't boot past the "LINE 6 POD GO" screen (still shows firmware at 1.40.1). I tried a factory reset, but it doesn't get past the "Will reset Globals, Presets, IRs..." screen The steps I took were as follows: installed Lined 6 Updater It doesn't see the device. Also tried another USB Cable and alternate USB port. Tried booting POD GO holding "Page >" button. Line 6 Update now sees the device, but the firmware update fails. Will try a different computer later. Tried a different computer. No luck. (this is actually very interesting, which will become apparent later) The solution: Actually read the instructions presented in the Line 6 Updater (I know, I know, RTFM!). The first instruction provided by the Line 6 Updater is: "Shut down any programs that use audio or connect to your POD Go device, like DAWs, iTunes, Spotify, video games, etc." So I opened task manager, and saw that Spotify.exe was actually running in the background, so I killed that. I also killed MS Teams and WhatsApp Desktop. Tried the Updater again, and it worked! The reason I mentioned earlier that it was interesting the update failed on the other laptop, is that it didn't have any of those applications installed. It did however have Discord installed. I suspect that was the culprit.

Hello - I followed the instructions in Line6 website to upgrade but my computer crashed during the upgrade process. Now my Helix floor displays "Boot Failure. Entered Update Mode!" with :-3 error code on the top left corner. Should I send the unit back? I was planning on playing with it all weekend and now I am screwed. It seems the update progress was about 50% when the computer crashed. I tried uploading pictures here but does not work, will try to reply with pictures. Thanks for your help.

Friends, hello everyone! I am writing to you via Google translator, since English is not my native language. So, I have a Line 6 Amplifi 150 guitar amp. It worked well enough and I didn't expect any problems. Installed the latest firmware 2.60 and everything worked fine. After a couple of months, the amplifier suddenly, when turned on, went into the mode of simultaneous blinking of four LEDs. Sometimes they just blinked, and sometimes they burned constantly. I reset the amplifier to factory settings by holding down two buttons - volume and tap, and after that everything worked until the next failure. The last such failure permanently disabled the amplifier. I decided to try to fix the problem on my own, since there was no desire to pay several hundred dollars for repairs. I carefully disassembled the back wall and, having disconnected the wires, removed the entire rear module. The power supply board is located on the bottom of the amplifier. It has a 220 volt input and the following voltages output on the front eight-pin connector. Pin 1: +8 Volt (For powering the motherboard) Pin 2: Ground Pin 3: +19 Volt (For powering the satellite speaker amplifier) Pin 4: Ground Pin 5: -19 Volts (For powering the satellite speaker amplifier) Pin 6: +48 Volt (For powering the center speaker amplifier) Pin 7: Ground Pin 8: -48 Volts (For powering the center speaker amplifier) I checked the voltage data with a multi-meter and made sure the power supply is working. After that, I carefully peeled off the glue from the Micro SD card and pulled it out of the slot. 4 GB card. I turned on the amplifier without a card, nothing happened. I put the card back in and turned on the amplifier again, but it didn't work. And then I decided to replace the card with another and reflash it again. I only had 16 GB at hand, I pulled out the old card, inserted a new one, and holding down two buttons Tap and Tone turned on the power. The amplifier has entered the firmware installation mode. After that I installed the latest firmware 2.60. The installation went well, there were no problems. After installation, I reset by holding down the Volume and Tap buttons, and the amplifier turned on to its normal mode. Everything worked. But now periodically, not very often, but sometimes several times the amplifier independently during operation resets to the factory settings and turns on again. At the same time, LEDs 1 and 4 light up (only 1 and 4). They blink several times and a reset occurs. I don’t know what it is, but I’ll figure it out. Perhaps the system does not like the SD card, and I need to install 4 or 8 GB. Maybe bad cables or bad contact somewhere. I will say one thing, I have not yet met such an so expensive, unstable lollipop. Build quality and components are terrible. What the sound is lollipop, what the amplifier is lollipop. I was fooled by the high-tech design. Good luck to everyone, guys, if I can find out anything else, I'll write here.

Hi there guys and girls !! I recently obtained a Bass PODxt which was to be a present for my wife. As you can guess, the unit is second hand. There was no power adapter with it so that I bought too (9VAC, 2000mA). Upon connecting the unit and switching it on, At first I thought it was a kind-of start screen. The Line6 Monkey shows in the display. This stays on for about 3 seconds, then the LCD turns off for approx 1 second and the monkey comes up again. This cycles through indefinately. Turning the knobs on the outer edge of the PODs facia provides the screen with the knob positions showing. This occurs in an intermitting fashion, just like the showing of the Line6 Monkey. As long as you keep rotating knobs, after turning off, it switches back to the knob-position screen. Keeping it steady, the screen goes back to the Line6 Monkey on-and-off. Same happens using the encoder knobs (SELECT and EFFECT TWEAK). The display shows either a SETTING modification screen or the EFFECT TWEAK modification screen... again, after some 3 seconds the screen shortly switches back to "off". If you keep rotating the button, the screen switches back again to the SELECT or EFFECT TWEAK screen (depending on which knob you rotate). Being guided by the icon of the monkey, my first impression was: Problem with the firmware update. For a factory reset, on the internet, I found and tried the option of pressing SAVE and EDIT whilst powering on the POD. With this action came the Factory Recall screen. The screen did not switch again and invited me to execute the recall. I pressed the TUNE button. This lead to..... nothing. The POD returns into the same mode of showing the Line6 monkey on and off. All of this can be seen in the attached movie Still, as the Line6 Monkey is showing on-and-off whilst all buttons are untouched, to me it indicates some mode (probably an error indication mode) which has specifically been provided and demands action. As the monkey showed, I thought Line6 wants to put me on the trail of the Monkey software to use this to solve this. I have installed Monkey 1.77 and, as an update whilst running Monkey 1.77 i presse the button to update to driverset 4.2.7.7. Following the instructions on the screen (NOT connecting the POD whilst installing the driver and CONNECTING it when requested, I connected the POD through a USB cable directly to a USB 3 port directly in my computer. Starting Line6 Monkey 1.77 as administrator, with the POD USB connected, Monkey asks for the connection of the POD through MIDI. There is no other option so I uninstalled, downloaded Driver 4.2.7.7. directly from the Line6 download page and reinstalled Monkey again. I ran the monkey 1.77 installer as administrator. After that I ran the 4.2.7.7 driver installer. Then I restarted Monkey with the POD attached through USB and swiched on (in Monkey-off-on-mode). During the startup, Monkey asks a connection option of the POD. showing only MIDI as the option. No other option available, I click OK and enter the main screen of Monkey. The POD shows to be not connected. And, though the driver update of 4.2.7.7 which I just ran, is not recognized. (see pic06) Monkey however does require this to be done prior to possible firmware updating of the POD. This too becomes a closed loop, installing 4.2.7.7., restarting Monkey and ending up with the message that drivers need to be updated to 4.2.7.7. To break this loop, I switched to another option I read. Switch off the PODxt, and whilst holding the first of the fout buttons under the display pressed, power it up. This leads to the SAFE MODE. Switching off the POD, closing Monkey on the computer, disconnecting the POD from the USB cable, I powerd up in SAFE MODE. see pic 07 on that. Now I restarted the computer to be sure the drivers would be loaded (if the software refered to it correctly, which I have to assume is the case). This however ended in the "Windows Blue Screen of Death". After that I booted the computer again and connected the POD with the USB cable. After that I started Monkey again as administator. Now finally Monkey starts with the POD recognized as being connected (see pic08). Driver 4.2.7.7. seems installed and up to date. USB drivers are showing up to date as is Monkey itself. only the Firmware is not recognized, shows as "unknown" and the latest version, 1.04 is ready for updating the POD. All lights show green to flash the firmware. So I give it a go. After question about loosing presets (what do I care at this point) and the license agreement, which I gladly accept to the fullest, the flashing finally seems to start. The screen provides a progression bar (pic 09) and the POD shows "UPDATING SOFTWARE,,," (pic 10). Patience is a virtue so we wait the unfolding of this. Monkey comes back with the message to close all applications using the POD (have none running, so I am safe) and subsequently turn off and back on the POD. The POD itself shows more or less the same message (see pic 12). Let's follow the instruction, turn off the POD and tu....... Windows Blue Screen of Death........ rn it back on..... result: We're back to square one. The Line6 Monkey is coming up in the screen and all acts the same. I repeated the complete sequence of this with the program running in Windows 8 compatibility mode (Windows 10 is not available as compatibility mode in this), but at that moment, driver 4.2.7.7. is never recognized as being installed. Back in Windows 11 mode, I finally tried to manually download the firmware file from the site of Line6 as Monkey provides the option to install the firmware file from the local hard drive. This resulted in the same actions of Monkey showing the progression bar, the POD showing that it is being updated. At the end of that road, there is no different outcome... Removing the USB jack prior to switching the POD off gives no different outcome. What I have also initiated more than once was the self-check functions by powering the POD up whilst holding the 4th button under the display. There I must say, are two fails which can be seen: these are for MIDI and FBX. The other functions, SDRAM and SRAM both pass. Some code, 0487A8E3 shows up. Pic 13 provides an image of that. The LCD check, passing a column of pixels from left to right and passing a bar from top to bottom, passes too. I dont know whether the MIDI and FBX fail could be because they're not connected. I am not sure of that. Long story, my appologies... but..... I am now at a loss... wanting to have this present for my lovely wife........ CAN ANYONE HELP ME GETTING THE POD BACK ON ITS OPERATING FEET???

Hi, Always keen for a healthy discussion, and would love to also hear from Line 6 experts like @Digital_Igloo ! Its always so exciting when Line 6 drops a new update, reading through the new features and updates, etc., But as a HX Effects user, I have noticed that every update brings less and less for HXFX users. I am loving what Line 6 is doing in the Helix range, new amps and cabs, etc., and often I wonder… wouldn’t it be wonderful if HXFX could offer some amps and cabs? My setup has changed over the years, where I was using an amp, but now I go direct with Simplifier for amp models, but using the HXFX for its IR capability. I love my HXFX, for me it’s the perfect size and form factor, and often I think it’d be amazing to use some amp modelling on board the HXFX, and I don’t want to downsize to a HX Stomp or upsize to the big Helix range. Understanding that Line 6 is maybe not able to comment or indicate future ambitions for the HX Effects, do you guys think that we will see some new effects and capability/functionality come to the HXFX or has the attention moved away to all the other HX/Helix products instead? There’s lots of exciting new FX coming out to the wider (non Line 6) market, some from Strymon with new reverbs, lots of other quirky and cool mod/filter effects, I wonder if Line 6 could explore expanding the effects range inspired by what’s coming to the market. As a caveat, I think the HXFX is awesome, and we should purchase a unit based on its current capability, not on potential future capability, and even if Line 6 never added anything further to the unit, I’d still love it and recommend it. Always keen to hear everyone’s thoughts!

Good Afternoon, I've fallen into the cycle of firmware update failure that I've seen posted here numerous times. I was coming from a very old Firmware (Could have been the first, don't think it's ever been updated). Following the suggestions I've ready here, I've downloaded the Line 6 Updater as well as the latest firmware, and attempted to update it through that. I get the update has been successful and that my Helix will reset. In doing so, I get the ""Boot Failure, Entered Update Mode!" Restart a few times and same thing. So, I enter the device into update mode (holding 6 and 12 buttons) and attempt do to the update again. Still, same thing. Updater says successful, Helix says, "Boot Failure, Entered Update Mode!". I've even tried to install an older firmware, all resulting in the same results. Any ideas? Thanks so much in advance for any advice that is given. Respectfully, -Pen

Good morning, I hope you are well. I wanted to comment on what happened to my UX2, it was working and the lights went out and it stopped working. There was no surge, nothing abnormal happened. Any ideas? It's not detected by the operating system. Is there a way to revive it via USB or something similar or it definitely died. If the same thing happened to anyone, it would be helpful. Thank you very much.

Hi, all, I heard buzz about the new Mk II firmware update for older Spider V models and thought I'd give it a chance with my Spider V 20. I couldn't find any downloads for this firmware update under the Spider V 20 category, which should have discouraged me from proceeding. However, a different thread showed the firmware update listed under the Spider V 240HC. Assuming the download listings were just quirky, I decided to download that update and install it via the Line 6 Updater. I had to manually select the file for the updater to install it. The updater didn't complain, just installed the firmware and restarted my amp. However, the update seems to have broken my amp--when I turn it on, it crackles a few times, and all three FX buttons are orange. Neither my Spider V Remote nor my Line 6 Updater software will recognize that the amp is plugged into my machine. I have tried two methods of factory resetting that I could find online: 1. Hold down all three FX button and press Save. 2. Hold down FX2 and FX3 and press Save. Neither method worked. Have I bricked my amp? If not, is there some info about resetting it that I'm missing?

Desde hace tiempo quiero actualizar mi spider v 30 a la version 2.0, pero la ultima actualizacion que me sale es la 1.05 y he visto muchos videos en youtube en donde si les permite actualizar a la version 2.0 del mismo amplificador que yo tengo. Incluso tengo la ultima version de los drivers, ya no se que hacer ayuda por favor

Hello everyone, Bizzare issue here, I've just updated the firmware from version 2.8 to 3.01. After a reboot on my imac el capitain 10.11.6. HX Edit doesn't see my device at all. It doesn't show up in my device list. the helix floor has lost complete communication with my mac. I've tried uninstalling all of the drivers and reinstalling them as well as older drivers to no avail. I've tried a global reset hoping that it might reset the firmware, but the reset doesn't bring back the firmware to Version 1. I also have a PC that I tried troubleshooting from with no avail as well. P.S I did check all of my cables. Some help would be very much appreciated!!

I've had my Helix for a short while and am loving the sound! But I find myself missing a few of the effect models from my old HD 500. Anybody else feel this way? So, I thought I'd ask; what models do you wish they would add in upcoming fimware updates (hopefully they look over these things)? I'm wishing they would put the boost/comp back; I'm just not getting the push out of the teletronix....and I wish they would put the Memory Man analog mod/delay on that they had on the hd500....the Line 6 version sounds like a flanger to me. So, if the DID look at these forums, and you COULD tell them what you wanted.....what would it be?

Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.

Hi, I use a HX Stomp for several months for professional use and I really like it. I built a external footswitch to change presets (FS4-5) and I'm using the HX Stomp in Snapshot Mode, that's great ! But... My problem : when I play in live conditions, I'm not that precise and I often step on 2 footswitches instead of the right one, so it open the bank of presets, which is really (really!) not confortable before a solo!... My question : is there a way to disable that function? I mean, keeping the control of snapshots with the footswitches but nothing else. I can't find anything in the Global settings... If not, is there a way to submit this idea to Line 6, and hoping they include it in a next firmware? By creating a petition or something like that... :) Thanks for your help! PS : "be precise" is not an valid answer ;)

Dear forum, It's been six months since the release of 3.10 firmware update and the crowd is starting to show their pitchforks up on the TGP. DI had been really secretive during the last months until two weeks ago... when he started telling us about how L6 staff decided to split the new firmware in two installments because it features intellectual property that will be included in upcoming product releases for the next year. He has also stated that the EVH 5150 III is a top priority but wont't be present in 3.15 (f%#$), and there are some L6 original amp models as well as half a dozen effects are already cooked up. Are you guys ready to start the guessing game? My two cents here... Maestro Brassmaster Distortion pedal (coming a long way from POD X3, only stompbox not recreated for POD HD and HX tech) HX Room Reverb HX Plate Reverb (though the Double Tank and the Plateaux are in that ballpark minus the pitch shifting) Feedbacker (not as powerful as the Freqout but hope to be not as limited as the Boss FB-2) HX Metal Zone (standalone and Keeley Modded) Maybe some modulation (EHX Small Clone Chorus or Boss Flanger BF-2). I'd love a Boss Phaser Ph1-r but the EHX Small Stone was added in 2.90 (slim and none chance to get it). Hope not more fuzzboxes. We're gonna OD and die from them (not as in "overdrive"). The amps really is a mystery... with the 5150 III already down... maybe a Bogner XTC, a 90s solid state Randall, a Mark II C+, or a VHT... Hope that the Line 6 Albatross once hinted by DI is on its way (though the name s@cks... Line 6 Psychopath, Preposterous or Ludicrous sound better). It's supposed to be an HX version of the untimely loved/infamous POD X3 Insane mode... According to the POD X3 red booklet is something like a Dual Recto preamp feeding the Soldano poweramp... How can you metalheads say no?? I liked using it in... 2009. Blues lawyers are waiting for the Dumble ODS-100... seems the Litigator model didn't suit their thirst for a U$S 50,000 amp tone. Whaddya guys think? Don't wanna leave without saying how great the Helix has become with each firmware update. All my go-to amps and effects were added im firmware updates (Line 6 Badonk and 2204 Mod, Vintage Digital, Double Tank, Plastichorus, Pebble Phaser) so I'm really grateful. Keep up the excellent work!!!! P.s: Really looking forward to seeing what the future will bring.

I have owned an Amplifi 75 for years and years and I haven't had any issues that I've seen on this forum. I use it as a Bluetooth boombox basically at parties and I play my guitars on it in the living room when not blasting through my stack in the garage. I use the app to browse and mess with tones and it really is great despite what everybody says. I really feel bad for people who have had issues because I really enjoy it. I have had a good time with it and it's lasted years. But I do have a question if someone would be so inclined to answer it. Today I bought a second one for my buddy who has been eyeballing mine for years. I brought it home after picking it up and cleaned it up and I looked through the app to see all these firmware updates that I never did even on my own unit. You can see that there were a handful of updates over the years. So my question is.. Do I have to download each one of those updates or will the newest 2.60 (I believe) take care of all of them?

Hi! I just got the Pod Go and noticed it came with the 1.12 firmware so I then hooked it up to my Mac to update to the latest firmware. But the Pod go Edit just tells me that there are no updates available. I have tried and installed all the different versions of the pod go app but they all say the same thing. Also, I can’t handle my account from the app or enter the store(Get more IR’s button) It says that my computer doesn’t have a internet connection, but it does. Could it be that my computer is to old? It’s a Macbook pro from 2009. Please help! It would be nice to have that Princeton and glitch delay :).