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Found 154 results

  1. I just received my amplifi 75. Tried updating over bluetooth and update failed. But I cannot factory reset the amplifier, I powered down the amp, pressed down the Master volume button and tone button. Nothing happened. I powered it down again and did the same thing for a minute nothing happened. I even kept pressing them for 5 minutes and nothing happened! Is there a way around this is there something wrong I'm doing??
  2. Hi Everyone..been awhile since I posted ...here is SuMo (supermassivemomentum) newest live session. Recorded live over the internet from remote locations, Mastered at 96k. Experimental progressive improvisation, lots of guitar and bass craziness..heavy, grooving.. I use HELIX (2.54) and Variax.....powerful ! have a listen! Comments welcome https://hearthis.at/joejeffries/sumo-2018-5-11/
  3. Q: What are the presets on the Pocket POD? A: The PDF document attached at the bottom of this FAQ lists all of the Pocket POD presets from 1A to 31D. Q: What is the warranty on my Pocket POD? A: The warranty on the Pocket POD is 90 days from the date of purchase. Q: Can I purchase model packs for my Pocket POD? A: No, Line 6 model packs are only available for our Guitarport, Toneport, POD Studio and POD xt family devices. Q: How do I reset my Pocket POD back to factory presets? A: To reset your Pocket POD back to its factory settings, hold the save button and 4-way arrow key up while plugging a cable into the instrument input to power the unit on. The unit will prompt for a factory reset, press save to initiate the factory reset. Q: Can I connect the Pocket POD directly to a P.A. system? A: Yes. You can run a 3.5 mm (1/8")cable directly into a PA. Pocket POD also has one unbalanced 1/4" output that can be connected through a DI box directly into a PA system. Q: Is there editing software available for my Pocket POD? A: Yes. You can download a software editor called Vyzex which was specifically designed to work with Pocket POD, from our software page.http://www.line6.com/software/ Q: Which tones from customtone.com work with the Pocket POD? A: The POD 2.0, POD Pro, Floor POD Plus, and Pocket POD tones are all compatable with the Pocket POD. These tones can be downloaded and installed to your Pocket POD with theVyzex editing software. See the following link to get to Customtone: Customtone Q: What power supply works with Pocket POD? A: The Line 6 DC-1/2/1G power supply (purchased separately from your local dealer) is the supported power supply for the Pocket POD. See the following link for more information:Power Supply and Amp Power F.A.Q. Q: Is the Pocket POD compatible with any Line 6 or standard MIDI controller? A: No, the Pocket POD is not compatible with any Line 6 or standard MIDI foot controller, as it lacks the CAT 5 or MIDI jacks necessary to connect a controller. Q: My Pocket POD is not powering up? 1) The POD was designed to work with standard (mono) 1/4" cables when the cable is inserted into the "input" jack. Check to make sure you are not plugging a TRS cable into your Pocket POD. 2) Check to ensure that batteries are inserted correctly and the springs are lining up. 3) Try using a supported power supply to see if the unit will power. If the unit powers up with an adaptor, try changing the batteries. Q: My Pocket POD reboots when changing power source while connected via USB? A: Changing the power source of your Pocket POD while connected via USB will cause the unit to reboot and its Class Compliant driver to drop its MIDI ports. It is not recommended you change your Pocket POD power source while connected via USB. Q: Where can I get Vyzex software support? A: Line 6 did not develop the Vyzex editor, but you can receive help directly from the manufacturer at the Vyzor support forum.Line 6 Vyzor Support Forum Q: Why is cabinet tuning not working? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Why do delay changes not call up model default tap tempo? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Where can I register my Pocket POD? A: You can register your Pocket POD by logging on to www.line6.com. Once logged on, go to the My Account section of the site and then click on the Registered Gear link off to the left hand side. Q: Where is the serial number on my Pocket POD? A: The serial number of your Pocket POD can be found inside the battery-housing compartment behind the top right battery. Q: How do I update the flash memory on my Pocket POD?A: Connect your PocketPod Via USB to your computer, then run the Line 6 Monkey application. If your software is out of date (or you want to reflash for trouble shooting purposes), you will want to update using the following directions. 1) Select the "flash memory" to highlight (in blue), then select "update selection". 2) If Monkey asks you to register your gear, you can select "remind me later". 3) Select "I Accept" for the software agreement and select "continue". 4) Follow the directions, then select "OK" 5) Select "yes" to continue. 6) Wait for the flash memory to update and be installed. 7) Turn your Pocket POD Off, then on, then select "OK". 8) When your unit has been successfully updated Line 6 Monkey will look like this: Q: My update stopped in the middle of the process? A: During the Pocket POD update using the Line 6 Monkey software on a Windows Vista (32-bit and 64-bit) machine, the update may stop and will not continue. This may occur on certain USB ports. This issue can be verified if the progress bar stops partway through the update. Note: If the update does stop, the system will not respond to requests to shutdown the computer, even after force quitting monkey. After disconnecting the Pocket POD, the system can be shutdown. The Pocket POD remains in boot mode after this occurs. Reconnecting to Monkey and re-installing the firmware update does recover the Pocket POD. Please make sure to test the Pocket POD on every USB port on your computer while troubleshooting this issue. Completely remove any USB hubs, even if not in use. PocketPOD Presets.pdf
  4. I'm experiencing two issues in 2.53 that I'm pretty sure are NOT in my head: Issue experienced while programming presets with H9 being controlled via Helix MIDI for program changes, etc. - At times when switching between snapshots, all Distortion blocks will be turned on, when - previously on that Snapshot, specific Distortion blocks had been assigned/selected - MIDI Program Change messages being sent by Instant Commands on Snapshots are being changed/re-assigned. Most recent time it happened was when I was setting up a new Snapshot to send PC Instant command to select preset on the H9. Where, previously - Snapshots had been setup to send: Snapshot 1: PC 0 Snapshot 2: PC 0 Snapshot 3: PC 1 Snapshot 4: PC 2 After the new Snapshot (6) add been setup to send PC 9; all other Snapshots were now setup to send PC 1
  5. G70 will not update. Progress bar never gets beyond 80%, sometimes it times out with an error at 0% and everything in between. "Firmware Update Failed An error has ocurred. Please try again." Done this probably 50 times, downloaded the update locally and tried updating from there. No luck, no help. Any ideas?
  6. Support video tutorials expanding on what is covered in the two KB Documents: How to Update the XD-V7x via USB & Device Positioning for Updating XD-V7x Transmitters and Receivers 1. Updating the XD-V75 Receiver (View this video FIRST before the following target device video!) 2. Updating the XD-V70 Receiver (all other Line 6 receivers with 1/4" to 1/4" stereo/TRS connections can use this example)
  7. Hello All!, first session of 2018! Using Variax and Helix listen to SuMo *(SuperMassiveMomentum) perform live over the internet from California, Colorado and Canada ..all in real time!. SuMo is three veteran musicians playing unscripted improvised progressive music...heavy, grooving, shredding...its all here!. Listen the the master at 96k!. Comments welcome. Tech: I used some of the new reverb's in this recording (spotlight my favorite) Follow us on our adventure https://www.facebook.com/SupermassiveMomentum/ https://hearthis.at/joejeffries/sumo-2018-3-16/
  8. Can anyone tell me the difference between flash memory and firmware? Line6 Monkey tells me that my jtv89 has 2.21 flash memory and 1.03 Firmware. I think the flash is current for my jtv89, but can't find out what the newest firmware is supposed to be. Thanks
  9. I highly recommend everyone do this periodically/now but particularly before and after updating firmware, and making backups for firmware updates. Go into the Editor's 'Help/About' section (upper left hand corner of the Editor) and confirm that your Editor version is the same as the firmware version indicated below it in the Editor screen. Do not update your firmware until you have backups from a version of the Editor that matches your current firmware. The Editor version should also match the firmware version that comes up when you first start your Helix. This may seem unnecessary but I think some will be surprised to find that their Editor version does not match their firmware version, even though they executed all the right steps (or didn't ;) ) during upgrading. Sometimes the Helix software must be uninstalled first and reinstalled to get the software to install properly or get rid of stale registry entries or links. You may be using an older mismatched version of the Editor and not even realize it. Especially in cases where the difference between the Editor versions is subtle as in the change between 2.10 and 2.11. Having a version of the Editor that does not match your current firmware can cause problems with your loads from backups in future firmware versions as well as a number of random issues with using the Editor. I wager some users will be surprised to find that their firmware and Editor versions are not the same after doing this check. Update: The HX Edit version that matches your firmware version are not always the same. For example, currently HX Edit 2.52 is matched with firmware 2.53.
  10. Hey everyone, I just got a awesome Spider MK 2 HD100, and iam really happy with it, but it has come with the older floorboard with no connection to pc so I have bought a midi to USB cable to connect from the head into my pc but everytime I begin the firmware update i get a few popup windows open saying everything is ok click "yes" to proceed and then tick the user agreement and then i get a error window with the code 8000000, any clues please? Windows 10 btw. Cheers. Shaun.
  11. I've had my Helix for a short while and am loving the sound! But I find myself missing a few of the effect models from my old HD 500. Anybody else feel this way? So, I thought I'd ask; what models do you wish they would add in upcoming fimware updates (hopefully they look over these things)? I'm wishing they would put the boost/comp back; I'm just not getting the push out of the teletronix....and I wish they would put the Memory Man analog mod/delay on that they had on the hd500....the Line 6 version sounds like a flanger to me. So, if the DID look at these forums, and you COULD tell them what you wanted.....what would it be?
  12. Hi, I recieived my AMPLIFi 75 amp yesterday and went about updating the firmware on it last night. After a good deal of frustation (The PC app kept failing to update) I managed to update it via my Mac but now I can't connect my android device, the bluetooth connects fine and the app is clearly seeing something as it says that the firmaware isn't up-to-date and so I can't us the app to make changes. I've checked on the Mac and it shows the amp firmware as definately being 2.6 and the phone app is too. The phone I am using is the Nexus 6P. Any help would be greatly appreciated.
  13. Recorded Live on Jamkazam.com Recorded using Helix 2.30 and Variax Last session for 2017!. Hear this epic session..it rocks from beginning to end, non stop action, Hear it in 96k! SuperMassiveMomentum is a live performance improvisational group that plays live over the internet from 2000 miles apart. Hear how three musicians come together to create an epic adventure in Guitar, Bass and Drum progressive coolness! https://hearthis.at/joejeffries/supermassivemomentum-live-12-8-2017/ Session: Three Players Distance 2000 miles apart Latency Reported 29 mS Streaming at 512 kbps (stereo) Frame size 1 mS using experimental settings in jamkazam Mastered at 96k
  14. With the proviso that I haven't had a chance to do and explore this upgrade yet myself, I suspect a couple of cautions are in order. Full backup is essentially an extended version of the Bundle backup from previous version, which is great, but it looks like it has the same caveats... As has been discovered, and makes logical sense, restoring from a full backup after a firmware upgrade overwrites any new factory setlists or presets that came with the upgrade. For that reason, it would be great if Line 6 could provide the factory setlists as separate downloads. A corrupted preset can prevent you from being able to restore. In fact one of the biggest new features of 2.30 IMO is that it appears to detect at least some corruption when you do the export, so you know then to isolate which one and deal with it, instead of finding out when you really need to restore that your backup is unusable. I have no idea if it's actually doing any kind of on-the-fly inspection or testing, but my guess would be no, it simply tries to export, and goes off the rails if it hits something sufficiently unexpected, like software does. It's still great that it fails on export in some cases, but there may be other kinds of corruption that won't be detected until you import. For all those reasons, with prior versions I think many people did setlist and preset backups in addition to bundles. That's quite likely still wise. I don't mean to knock Line 6 or this upgrade, by all reports it seems awesome, can't wait to get there myself :)
  15. HELIX, When will we get a new firmware update?? Seems this is taking along time? Appreciate the response MJ Latest recording with Helix and Variax https://hearthis.at/joejeffries/supermassivemomentum-live-10-13-2017/
  16. Anyone else getting We're sorry.We encountered an error processing your request. when trying to download the new firmware update
  17. gussy1986

    Windows vista

    Hi Is there any chance of a firehawk firmware and flash update for Windows Vista? Ive already spaffed all my money on this new pedal, and cant afford a Windows 7 pc to update. This renders all the fancy android app stuff useless. Alternatively, can the firmware be updated over and android phone's bluetooth connection? Thanks
  18. So I haven't updated my Helix once since I bought it and I'm still on v1.04.3 firmware. How do I backup all my presets on Helix? - the new editor I downloaded just shows me a message saying that my firmware is out of date so does that mean I can't back it up there? and if I can't with the this version of the editor is it possible to find that editor version still somewhere to save all my presets/ factory restore my helix/ and then update and upload the backup to my helix? Thank you.
  19. I am running a POD HD500X and the Line 6 Monkey is telling me I have a USB Firmware update from v1.01 to 1.04. When I click Update Selection I get the following error: Update failed. 0xfd from Server - Internal Server Error Make sure the cables are still connected and try again. --- Both my computer and device are authorized and I can connect to my device successfully. Any thoughts?
  20. In the description here you find information on firmware update for the Helix: http://line6.com/support/page/kb/_/effects-controllers/helix/how-to-update-the-helixs-firmware-r776. If I understand this info correctly, this means that I need a running internet connection for the update. The problem is: There is no WiFi, nor any other internet connection in our band's rehearsal room whatsoever. And I'd hate to transport the helix more often than I have to, at least until I've got a flightcase for it. So my question is: Is there a way to download the firmware file and install it offline?
  21. Has anyone been experiencing the problem I’m having? I've had this problem since purchasing the unit with it hanging for seemingly no reason and at odd times. I updated the firmware whilst following all of the instruction and holding my mouth in the right position and all that. After the update it seems to work for a while and now it hangs several times a playing session. The scenario goes like this: I’m playing along having a good ole time and I go to change a preset or parameter and all the controls are inoperative. Only solution I’ve found so far is to power cycle the unit. Luckily I haven't had this issue live because I’m not playing live at the moment. If I were playing live I would not count on this unit as of right now. I love the sounds and ease of use otherwise! I like this unit way better than the Axe FX for ease of use but not for reliability. The Axe FX was solid as a rock in terms of glitch free. Anyone else having this issue?
  22. Important note ye Helix users. After you backup your presets and IRs and update your firmware and run the global reset (FS 9&10 on the floor version) and do a restart make absolutely sure to shut the Helix down and restart it one more time before you start tweaking your presets. You will notice that the first time you shut down and restart the Helix after you have updated the firmware, done the global reset, and loaded the presets from your previous firmware version that the screen will show that all the presets loaded from your prior firmware version are being rebuilt. Again, this will happen on the next restart AFTER the global settings reset/restart and the load of your old presets. I don't know if this will impact any presets you have modified in between the firmware update and your second restart but it seems like a good precautionary measure to let your restored presets do their final rebuild before you start changing them. You will also want to back up all your bundle, setlists, IRs, and presets AFTER you do the second restart of the Helix and all of the presets from your previous firmware version have been rebuilt (you can do it before if you want as well). Rule of thumb, make sure you get good backups and don't start changing presets until after you can do a restart and there are no longer any rebuild messages on the screen during the bootup process.
  23. Trying to use the PC utility to update the firmware, but Windows can't find a suitable driver. I'm running Win 7 SP2 x86. Look at the attached picture for the errors I'm getting. Where is the actual driver? I can try to point it to the actual driver in device manager, but I don't know where it would be.
  24. I just received my POD HD 500 and wanted to update it with the Line6 Monkey. I downloaded the file, but while installing it said "POD HD 500 Update failed. (Code 80007211) Firmware update timed out waiting from response to the device. Try the update again, making sure the cables are still connected". I tried it a few time, but the problem was always the same. So I downloaded the firmware (2.10) directly from line6.com and selected "update from file" in the monkey. Again the update failed an now the POD doesn´t boot anymore. It shows the Line6 logo, then blacks out and reboots. Even save mode doesn´t work. It just hangs while showing the logo (but doesn´t reboot). The POD isn´t recognized by the computer anymore, so I see no way to flash the firmware again. My system: WIndows 8, Intel Core i7-3630QM, 8GB Ram If anyone has a idea I will try it, even if it sounds stupid, cause I´m quite desperate. Greetz
  25. Hi, I was wondering if anyone noticed a change of the sound when updating from 2.10 to 2.11. I'm playing through headphones and I'm hearing a noticable increase of highs after the update (which I wouldn' like at all). Also some loss of dynamics. I did't change anything an globals set to the values I had before (alwas make some notes before updating). Global EQ is off. I'm not sure if it's just me or has there been some changes that affect the sound? Thanks
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