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  1. Updating the Firmware: Connect the IEC power cable Using a computer or tablet, go to www.line6.com/software and download Line 6 Updater Connect the amplifier to your tablet or computer using a USB-B to USB-A or USB-C connection as required by your device Open Line 6 Updater on your device Power up the Catalyst amplifier with the master volume all the way down The Amplifier model and the currently installed firmware version will be displayed as shown: Click on the amplifier photo A window in Updater will open asking you what version of the firmware you want to update to Select the latest version and click ‘Update” Accept the Terms and Conditions When the update completes, the Updater will display a message stating “Your Line 6 product will now restart automatically, and will be ready for use.” IMPORTANT! After the update is complete, power down your Catalyst amplifier, then “RESET” the amplifier by holding down the “B” and “MANUAL” channel buttons while turning the power switch back on. This will update all the presets to the new default settings, so if you want to save your settings, use Catalyst Edit to do so before updating. If the Catalyst fails to update: Power down the amp and close the Updater app. Open the Updater again, then power up the Catalyst while holding A and B to put the unit into bootloader mode. You will then need to manually select the correct Catalyst product from three choices presented by the Updater. Select the latest firmware version, then accept the Terms and Conditions. After the update is complete, power down your Catalyst amplifier, then “RESET” the amplifier by holding down the “B” and “MANUAL” channel buttons while turning the power switch back on.
  2. Although the AMPLIFi is still available for purchase, it is no longer being developed, meaning we will not release any new firmware or software for it. The AMPLIFi Remote app is free to download. When installing AMPLIFi Remote, it warns that it was developed for an older version of Android and may not work correctly.
  3. Although the Firehawk 1500 is still available for purchase, it is no longer being developed, meaning we will not release any new firmware or software for it. The Firehawk Remote app is free to download. When installing Firehawk Remote it warns that it was developed for an older version of Android and may not work correctly.
  4. MacBook Pro (Retina, 15-inch, Mid 2015) Processor: 2.5 GHz Intel Core i7 Memory: 16GB 1600 MHz DDR3 OS X HighSierra 10.13.5 TonePort KB37 Driver 7.6.7 Flash Memory 1.03 Line6 Monkey 1.77 Since my KB37 doesn't send midi data like modulation wheel or stop, play, record... etc. I tried to re-install flash memory of 1.03 many times but doesn't work. And shows this message: ----- Update failed. (Code 80007204) Hardware device failed to enter update mode. ----- Plz give me a solution. Thanks.
  5. Hello, I was trying to update my Pod HD500x from version 1.0 to the lastest 2.62 and it has been stuck on updating flash for more than two hours, and i'm really worried as i can't disconnect it (i'm afraid this might brick it as is suggested when trying to quit) but it seems to be stuck and i'm really unsure what to do. I just bought this so this is really worrying, and i can't afford to buy a new one. I'm doing this on a macbook 2016, and am using a usb-c to usb-A converter to connect the pod to my macbook. Any help is extremely appreciated.
  6. Can anyone tell me the difference between flash memory and firmware? Line6 Monkey tells me that my jtv89 has 2.21 flash memory and 1.03 Firmware. I think the flash is current for my jtv89, but can't find out what the newest firmware is supposed to be. Thanks
  7. URGENT ! I tried updating my HD300 with the 2.01 flash memory update using Line 6 Monkey. However, an error pops up midway through the update which reads : Code 80009000 Unknown MIDI error. And the main issue is that the display on my HD300 is still stuck on "Downloading..." !!! Now I'm afraid that if I unplug the USB cable, it might render my HD300 unuseable ! Should I try turning off the power on the POD ??
  8. Fala gente tudo bem , Estou adquiri recentemente uma pedaleira Pod Hd 300 excelente , mas eu tive um problema quando fui configurar para usar o editor.. aconteceu o seguinte baixei e instalei os drivers via Monkey fui seguindo corretamente todas as instruções mas quando chegou na parte do Flash Memory deu algum problema que eu não sei exatamente oque foi , mas sei que minha pedaleira está travada com o display branco não tem som nenhum... preciso de ajuda OBS não deu queda de energia e nem desliguei a pedaleira no processo.
  9. Hello I have a Pod HD 300 which is wonderful the sound is very good and makes me very happy . when I use Line 6 Monkey to be able to use the footswitch for the computer HD Pod 300 Caught with white display and now no sound .. I do not know what to do need help .. this happened in the flash memory but does not hear power outage or shutdown and the source. ( Sorry for the English translator google ) Hello I have a Pod HD 300 which is wonderful the sound is very good and makes me very happy . when I use Line 6 Monkey to be able to use the footswitch for the computer HD Pod 300 Caught with white display and now no sound .. I do not know what to do need help .. this happened in the flash memory but does not hear power outage or shutdown and the source. ( Sorry for the English translator google )
  10. Hello guys: I installed the "Line 6 Monkey" program to my windows 10, and i conect my Pod HD500, and i run it, i already update the Drivers section and the USB firmeware, but when i try to update the "Flash Memory" section it shows me an error. i search for udates and it shows me the "I Agree" window and also the "Want to keep your existing patches" window, but when i continue, and when it starts downloading the update, it shows an error, its something like this: "POD HD500 update failed. " (Code 8000900C) MIDI device timed out waiting for a response. Try the update again, making sure the cables are still connected. Please if you know whats the matter, hope you can answer. i already try to restart the computer and the Pod, but no succes. Also y check the conection and its ok, the computer never stops reading the Pod from the usb cable. Thank you a lot!!!
  11. Monkey tells me, that Flash Memory installed is unknown - update stops with code 80007104 The Editor isn´t working to, giving me back an Code 80000000 I´ve tried doing the update in Safe Mode holding down the "right side" of the directional selector and power up the Pod (leads to some "overview") holding down the "down side" of the directional selector and power up the Pod (leads to "Update Flash"). I´ve tried the original USB-Cable and another one. I´ve tried to click "NO" when it asks you the keep the current patches. Please help me ASAP!!! Computer-Details: OS-X El Capitan 10.11.2 (15C50)
  12. Dear, POD XT Live have a (ok, I know it's kind of old). First, the monkey can not connect to the server, even I uninstalling my antivirus, and allowing popups. I installed the drives and the editor manually, but the publisher can not connect. Also I downloaded the flahs memory manually, but has .XTF extension and can not open. Please help me!
  13. Dear, POD XT Live have a (ok, I know it's kind of old). First, the monkey can not connect to the server, even I uninstalling my antivirus, and allowing popups. I installed the drives and the editor manually, but the publisher can not connect. Also I downloaded the flahs memory manually, but it has .XTF extension and can not open. Please help me!
  14. Dear, POD XT Live have a (ok, I know it's kind of old). First, the monkey can not connect to the server, even I uninstalling my antivirus, and allowing popups. I installed the drives and the editor manually, but the publisher can not connect. Also I downloaded the flahs memory manually, but it has .XTF extension and can not open. Please help me!
  15. Hi folks, I'm looking for Flash memory for my POD XT pro but Line 6 don't have it on their site anymore and the POD XT bean version isn't comparable with the Pro. I've been an POD XT bean user since 2004. It took me all of 4 minutes to find my perfect live tone from my old XT with flash memory 1.05 and I've used it ever since. I wanted the rack version of the XT for convenience but it's useless if I can't get my tone out of it and the newer versions of the amps and cabs don't sound anywhere near as good and are far too fizzy. I'm making an official request to line 6 to personally provide me with this flash memory for my product as I have been a good customer and I don't think it's a particularly difficult request. I assume there must be an archive somewhere with all the versions that can be dug up for situations such as this. Thanks!
  16. I found a solution that worked for me... https://chiquitao.wordpress.com/2015/04/29/erro-atualizacao-pod-hd-500-line-6-code-8000900c-midi-device-timed-out-waiting-for-a-response/ (post in portuguese...i'm brazilian) I hope that helps regards, André Chiquito
  17. Hello! I was updating my Line 6 Monkey on my Mac OSX and I couldn't update my Flash Memory. This is what appears in my screen: I tried installing the MD5 Cheksum, but I cannot because there are no available for Mac OSX What do I do?
  18. I turned on my POD HD and it said "Update flash" so I downloaded Line 6 Monkey and Reinstalled Flash Memory to the latest update. (It even said that the update was succesful) But when I turned in off and back on again it still said "Update flash". I also tried the whole "press the left arrow when turning on the POD" but that didn't change anything. could anyone please help me?
  19. Hi everyone, Short story: I've got a "not working" Variax 600 from a friend to try to fix it. The problem is that the guitar is not able to save any patch. Long story: My friend got the guitar 2nd hand from a local store. It played fine for a few months and started malfunction (low volume in some strings, no sound sometimes and so on..) He took the guitar to a repair center pointed by Line6 and after 7 months they returned him the guitar saying it was Ok. It played for a few weeks and stop making sound again. One month ago he gave me the guitar to try to fix it and when I opened it I found the battery cables squeezed between the metal cage and the guitar body and one of them was broken. After changing the broken cable the guitar started to work again. Then, when I tried to change patches and save them the guitar stopped making sound and was hung until I re-powered it again. What I tried so far: - Edit and Save patches, I tried 2 methods: - Variax USB Interface The guitar will connect, sync, and I can edit any patch and hear the sound changing (connected via P10 to Amp) When sending the modifications back to the guitar (to save it), workbench hangs and the guitar no longer plays any sound in the amp. - Using the method described in the user guide, where you select the patch to be copied, hold the model knob down, rotate it to the target and releases it. Both ways, the guitar stops playing any sound in the amp, and I need to turn it off and on again to get the sound back. - Check with the oscilloscope if the Write Enable pin on the flash memory was being driven by the processor, and it was only driven when the guitar was not hung. - I also checked with the oscilloscope other pins (data, clock, power and piezos) and everything seems to be working. - Yesterday, I carefully removed the flash memory IC and soldered a new one. I was hoping that the flash memory had only data (no code) and so I would be able to write that data back through the MIDI channel (the same that is used by WB to change patches). With this new blank flash memory, the WB does not find the guitar through Variax USB interface. Questions: - Does anyone from Line6 can help me recover this guitar? - Does anyone have a raw dump from the flash memory? if so I can write it to a new one and solder it! (I still have the original flash, but who knows if I will be able to read "good" data from it) - I also want to try to force an update through the MIDI channel. To do so I need someone with a working guitar to get a log from the WB. Anyone can help me getting the log file? If you need any more details, please ask! Sorry for the long post. Thanks, Mikhail
  20. All, I have seen that there is no a real solution for this error, I`ve tried everything, different USB cable and USB port, reset, different OS, manual installation of the flash memory NOTHING is working so far! Still get the following error : POD HD500X update failed. (code 80007211) Firmware update timed out waiting for response from the device. Try the update again, making sure the cables are still connected. My specs: Win7 32 bit, i5 processor with 8GB RAM, Monkey 1.66, Drivers 4.2.7.1, USB Firmware 1.01 As anyone from the technical support a solution yet for this failure ? I am quite disappointed! Thank you fr2632
  21. A few days ago I restart my Pod Xt live with Monkey. At first all was well, after a while of playing the output sound it just stopped It doesn’t work output sound from headphones, or by right and left output I did reinstall flash memory, but nothing Help!!
  22. I Just recently Purchased the HD500X (3-5-2014) and i know their is an update from 1.00 to 1.20 has any whose jump from that experience anything negative from it? i know i'm pretty content with a patch i edited but i'm also one who desires things up to date. my main request is primarily the Angel F-ball Pre. has that been enhanced? thanks guys i appreciate it
  23. Im running on Mac OS X 10.6.8 and Ableton Live 8 Suite and having problems with the inputs with KB37. The device works well as an audio device, plays beats and audio, and responds to midi (keyboard works), but I can't get the inputs working. The mics and guitars connected are simply not responding, and the analogue volumemeters don't move at all. When I try to update the Firmware with latest version of Monkey, on Flash memory installation it gives error "Code 80007204 Hardware device failed to enter update mode" (when I replug the device in the part instructed). If I don't replug, but press cancel instead, it starts to download and install the software but gives error "Code 80007209 Firmware version verification failed." I have tried different ports and cables. I have also re-installed all possible apps, drivers, firmware, and even monkey itself. In Monkey it says that the version of Flash memory of Firmware is "unknown", though the latest seems to be 1.03. (I wonder if I could somehow get some older versions of flash memory firmware and try if they'd work?) Heelp! Here are some screenshots:
  24. Hi, I tried to record vocals with the Pod HD Pro using the Pod HD Pro Edit software. The problem is, the whole system bugged, and asked me to reset the whole device. So I turned the Pod off. Now when I turned it on, the little screen of the Pod shows the "Line 6" but won't get to the main menu, (as on the video linked below.) I tried to turn the machine off and on again at least 10 times... What the hell can I do ? I'm going on tour in a week. I need the Pod for the shows, and I have some recordings to do with the Pod... Is there a way to fix this without losing all my presets ? Is there a way to fix this at all ? I love my Pod HD Pro, it would really lollipop me off to have to buy a new machine...
  25. Deutsch Français StageScape Firmware v1.10 IMPORTANT NOTICE: This version of the StageScape firmware works only with StageScape remote app v1.10. Please update your StageScape remote app on your iPad when updating your StageScape firmware. When updating firmware, have ONLY the SD card or USB drive that is being used to install the update plugged into the StageScape. This update is available from this web address http://line6.com/software/index.html. Be sure to select StageScape M20d under All Products, click the red Go button, and you will be able to download the Firmware 1.10 update. You will have to download this file and save it to a SD card or USB thumb drive. Insert that device into your StageScape M20d, go to the i menu, Show System Settings, Update M20d, Update System Firmware. The update file will have to be in the top hierarchy of your media device. Firmware install files will not be recognized if they are placed in a folder. Be sure to unplug any other media device (USB, SD card or PC) from your StageScape that is not being used for the firmware update. New Features New recording features, including marker functions (create, list and seek to marker) and fast forward/reverse 10 seconds at a time. Join an existing wireless network. Stereo Monitoring Fixed Issues: Status of the phantom power of channel 7- 12 was not saved with setups on previous firmware version. An audio "clicking" artifact in the chorus effect has been removed. Other minor bug fixes. Informationen zum StageScape M20d Firmware Update 1.10 StageScape Firmware v1.10 ACHTUNG, WICHTIG: Diese Version der StageScape Firmware funktioniert ausschließlich mit der StageScape remote app v1.10. Bitte aktualisieren Sie Ihre StageScape remote app auf Ihrem iPad wenn Sie die StageScape Firmware aktualisieren wollen. Wenn Sie Firmware aktualisieren entfernen Sie jegliche Geräte von Ihrem StageScape und lassen Sie nur die SD Karte oder den USB Stick im StageScape, den Sie brauchen um die Firmware zu aktualisieren. Dieses Update können Sie auf der folgenden Webseite herunterladen: http://de.line6.com/software/index.html Wählen Sie im "All Products" Menu StageScape M20d aus und klicken Sie auf den "Go" Knopf dann können Sie die 1.10 Firmware herunterladen. Laden Sie sich die Datei herunter und speichern Sie diese auf eine SD Karte oder einen USB Stick. Stecken Sie das Gerät in Ihren StageScape M20d, gehen Sie in das "i" Menu -> Show System Settings -> Update M20d -> Update System Firmware Die Datei zur Aktualisierung, muss im Stammverzeichnis des USB Sticks/SD Karte sein. Installationsdateien für die Firmware werden nicht erkannt wenn diese in einem Ordner sind. Entfernen Sie alle anderen Geräte, Ihren PC oder SD Karten vom StageScape, die nicht zum Update benötigt werden. Neue Aufnahmemöglichkeiten: Marker Funktionen (erstellen, auflisten und suchen nach Markern) und 10 Sekunden Vorspulen oder Zurückspulen pro Klick. Einem bestehenden kabellosen Netzwerk beitreten. Stereo Monitoring Behobene Probleme: Der Status der Phantomspeisung für die Kanäle 7 bis 12 wurde nicht abgespeichert auf vorherigen Firmware Versionen. Ein "Klick" Artefakt im Chorus Effekt wurde entfernt. Andere kleinere Fehlerbehebungen. StageScape M20d: Informations concernant la mise à jour 1.10 de la firmware StageScape Firmware v1.10 REMARQUE IMPORTANTE: Cette version de la firmware StageScape fonctionne exclusivement avec la version 1.10 de la StageScape remote app. Veuillez mettre à jours votre StageScape remote app sur votre iPad si vous voulez mettre votre firmware StageScape à jours. Si vous actualisez votre firmware, détachez tous sauf la carte SD ou clé USB que vous avez besoin pour installer la mise à jour. Cette mise à jour est disponible sur ce site web: http://line6.com/software/index.html. Choisissez StageScape M20d dans la catégorie "All Products", cliquez le bouton rouge "Go" et vous pouvez télécharger la mise à jour 1.10 de la firmware. Téléchargez ce fichier et enregistrez-le sur un disque amovible. (Carte SD ou clé USB) Insérez ce périphérique dans votre StageScape M20d, allez dans le Menu "i" -> "Show System Settings" -> "Update M20d" -> "Update Firmware". Le fichier doit être dans le dossier racine de votre clé USB/carte SD. (Le fichier ne peut pas être dans un sous-dossier.) L'appareil ne reconnait pas le fichier s'il est dans un dossier. Détachez tous les autres appareils media (PC, clé USB, carte SD) de votre StageScape que vous n'avez pas besoin pour cette mise à jour. Nouvelles fonctions d'enregistrement. Des fonctions marqueurs (créer, inscrire et chercher à marqueur) et avance ou retour rapide de 10 secondes par clic. Joindre un réseau sans fil. Monitoring stéréo. Problèmes résolus: L'état d'alimentation fantôme sur les canaux 7 à 12 n'enregistrait pas sur les versions précédentes de la firmware. Un artefact "clic" a été enlevé dans l'effet chorus. Autres corrections des bugs mineurs.
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