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  1. Desplázate hacia abajo para ver las instrucciones en español. Faites défiler la page vers le bas pour trouver des instructions en français. Anweisungen auf Deutsch finden Sie weiter unten. Per le istruzioni in Italiano scorrete verso il basso. Updating Relay G10/G10S firmware from an internet-connected Mac or PC Video Tutorial: G10/G10S firmware update instructions for Windows users Video Tutorial: G10/G10S firmware update instructions for Mac users First, download the latest version of the Line 6 Updater for Relay G10/G10S: Go to www.Line6.com and click on "Support" Scroll down and select "Downloads" On the following page, set the three pulldown windows under "Free Software Downloads" to: [Relay G10 or Relay G10S], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the latest Line 6 Updater version available. Click 'GET DOWNLOAD' to download the Updater program to your computer You will be prompted to either log in to your Line 6 User account or to create a new account Click on 'ACCEPT AND DOWNLOAD' and follow the on-screen instructions to save the Line 6 Updater installer file After the file has been completely downloaded, double-click on the downloaded file and follow the instructions to install it to your computer Mac Users: If you run into trouble with your Mac allowing you to install the download, please see this article. Next, update your Relay G10/G10S Receiver and Transmitter Insert the Transmitter all the way into the Receiver Connect the receiver’s USB port to your computer with the USB cable that was included in the box, or use a similar Micro-USB cable (Note: some Micro-USB cables only charge devices and do not pass data. Try multiple cables of you cannot get a connection) Run the Line 6 Updater program. Sign in to your Line 6 User Account. Click on “Relay G10/G10S Receiver” Click the “Update” button next to the latest firmware version. Follow the prompts to begin the update process. Important: Do not turn off or unplug your Relay receiver or computer during the update. After the update is complete, repeat the process for the Transmitter by disconnecting and reconnecting the USB cable, then clicking “Continue” in the Updater Please see this article if your computer does not detect your G10. Cómo actualizar el firmware del Relay G10/G10S Actualizar el firmware del Relay G10/G10S desde un Mac o PC conectado a Internet Tutorial en vídeo: Instrucciones de actualización del firmware del G10/G10S para usuarios de Windows Tutorial en vídeo: Instrucciones de actualización del firmware del G10/G10S para usuarios de Mac En primer lugar, descarga la última versión del actualizador de Line 6 para Relay G10/G10S: Visita www.Line6.com y haz clic en [Soporte]. Desplázate hacia abajo y selecciona “Downloads”. En la siguiente página, verás tres ventanas desplegables en “Free Software Downloads”; selecciona “Relay G10 o Relay G10S”, “Line 6 Updater”, “el sistema operativo de tu Mac o PC”. Haz clic en [GO]. La página se actualizará con la última versión de Line 6 Updater disponible. Haz clic en [GET DOWNLOAD] para descargar el programa del actualizador en tu ordenador. Se te pedirá que inicies sesión en tu cuenta de usuario de Line 6 o bien que crees una nueva cuenta. Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones que aparecen en pantalla para guardar el archivo del instalador de Line 6 Updater. Una vez el archivo se haya descargado por completo, haz doble clic en el archivo descargado y sigue las instrucciones para instalarlo en tu ordenador. Usuarios de Mac: Si tienes problemas con tu Mac para instalar la descarga, por favor vea este artículo. A continuación, actualiza tu receptor y transmisor Relay G10/G10S Inserta totalmente el transmisor en el receptor Conecta el puerto USB del receptor a tu ordenador con el cable USB incluido en la caja o bien utiliza un cable Micro-USB similar (Nota: algunos cables Micro-USB solo permiten cargar dispositivos y no transmiten datos. Prueba con varios cables si no consigues conectarte) Ejecuta el programa Line 6 Updater. Inicia sesión en tu cuenta de usuario de Line 6. Haz clic en [Relay G10/G10S Receiver]. Haz clic en el botón [Update] situado junto a la última versión del firmware. Sigue las instrucciones para empezar el proceso de actualización. Importante: No desactives ni desconectes tu receptor Relay ni el ordenador durante la actualización. Una vez completada la actualización, repite el proceso para el transmisor desconectando y volviendo a conectar el cable USB; a continuación, haz clic en [Continue] en el Updater. Consulte este artículo si su computadora no detecta su G10. Mise à jour du système du Relay G10/G10S Mise à jour du système du Relay G10/G10S avec un Mac ou PC connecté à internet Tutoriel vidéo: Instructions pour la mise à jour du système du G10/G10S pour utilisateurs Windows Tutoriel vidéo: Instructions pour la mise à jour du système du G10/G10S pour utilisateurs Mac Téléchargez la version la plus récente de l’application Line 6 Updater pour Relay G10/G10S: Rendez-vous sur www.Line6.com et cliquez sur [Assistance]. Faites défiler la page vers le bas et sélectionnez «Downloads». A la page suivante, réglez les trois menus déroulants sous «Free Software Downloads» sur «Relay G10» ou «Relay G10S», «Line 6 Updater», «votre système Mac ou PC». Cliquez sur [GO]. La page affiche la version la plus récente de Line 6 Updater. Cliquez sur [GET DOWNLOAD] pour télécharger l’application de mise à jour sur votre ordinateur. Vous êtes invité(e) à vous connecter à votre compte utilisateur Line 6 gratuit ou à créer un compte. Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder le fichier installeur de l’appli Line 6 Updater. Une fois le fichier téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Utilisateurs Mac: Si votre Mac ne vous autorise pas à installer l’appli téléchargée, lisez cet article. Mise à jour de votre récepteur et émetteur Relay G10/G10S Insérez l’émetteur à fond dans le récepteur. Reliez la prise USB du récepteur à l’ordinateur avec le câble USB fourni ou un câble micro-USB similaire. (Remarque: Certains câbles micro-USB se bornent à charger les dispositifs et ne transmettent pas de données. Essayez différents câbles si vous n’avez pas de connexion.) Lancez l’application Line 6 Updater. Identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur [Relay G10/G10S Receiver]. Cliquez sur le bouton [Update] à côté de la version la plus récente du système. Suivez les instructions pour lancer la mise à jour. Important: N’éteignez pas et ne débranchez pas le récepteur Relay ou l’ordinateur durant la mise à jour. Après la mise à jour, recommencez la procédure pour l’émetteur en débranchant et rebranchant le câble USB, puis cliquez sur [Continue] dans l’Updater. Veuillez consulter cet article si votre ordinateur ne détecte pas votre G10. Aktualisieren der Relay G10/G10S-Firmware Aktualisieren der Relay G10/G10S-Firmware mit einem Mac bzw. PC mit Internetzugang Video-Tutorial: Anweisungen zum Aktualisieren der G10/G10S-Firmware (Windows) Video-Tutorial: Anweisungen zum Aktualisieren der G10/G10S-Firmware (Mac) Laden Sie sich die aktuelle “Line 6 Updater”-Version für den Relay G10/G10S herunter: Surfen Sie zu www.Line6.com und klicken Sie auf [Support]. Scrollen Sie nach unten und wählen Sie “Downloads”. Wählen Sie auf der nächsten Seite mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Relay G10” oder “Relay G10S”, dann “Line 6 Updater” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Auf der jetzt erscheinenden Seite wird die aktuelle “Line 6 Updater”-Version ganz oben angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich das Updater-Programm herunterzuladen. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein (oder legen Sie sich ein Konto an). Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des “Line 6 Updater”-Installationsprogramms. Nachdem die Datei komplett heruntergeladen wurde, doppelklicken Sie darauf und befolgen die Hinweise für die Installation auf Ihrem Computer. Mac-Anwender: Wenn Sie die heruntergeladene Datei nicht auf Ihrem Mac installieren dürfen, siehe diesen Beitrag. Aktualisieren des Relay G10/G10S-Empfängers und -Senders Schieben Sie den Sender komplett in den Empfänger. Verbinden Sie den USB-Port des Empfängers über das beiliegende (oder ein separat gekauftes) Micro-USB-Kabel mit dem Computer. (Anmerkung: Bestimmte Micro-USB-Kabel dienen nur zum Laden und übertragen keine Daten. Probieren Sie bei Bedarf mehrere Kabel aus.) Starten Sie “Line 6 Updater”. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein. Klicken Sie auf [Relay G10/G10S Receiver]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version. Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Wichtig: Schalten Sie den Relay-Empfänger bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Nach geglückter Aktualisierung muss der Vorgang für den Sender wiederholt werden. Lösen Sie die USB-Verbindung kurz und klicken Sie im “Updater” auf [Continue]. Bitte lesen Sie diesen Artikel, wenn Ihr Computer Ihr G10 nicht erkennt. Come aggiornare il firmware del Relay G10/G10S Aggiornare il firmware del Relay G10/G10S da un Mac o PC collegato ad internet Tutorial Video: Istruzioni per l’aggiornamento del firmware di G10/G10S per utenti Windows Tutorial Video: Istruzioni per l’aggiornamento del firmware di G10/G10S per utenti Mac Innanzitutto scaricate l’ultima versione dell’Updater Line 6 per Relay G10/G10S. Andate su www.Line6.com e cliccate su [Support]. Scorrete in basso e selezionate “Downloads”. Nella pagina seguente, in “Free Software Downloads” selezionate nei tre menu a discesa “Relay G10 o Relay G10S”, “Line 6 Updater” e “sistema operativo Mac o PC”. Cliccate [GO]. La pagina si aggiornerà con l’ultima versione disponibile di Line 6 Updater. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer il programma di aggiornamento (Updater). Vi verrà chiesto di loggarvi con il vostro account Line 6 o di create un nuovo account. Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni sullo schermo per salvare il file dell’installer di Line 6 Updater. Quando l’installer è stato completamente scaricato, per installarlo sul vostro computer fate doppio click sul file scaricato e seguite le istruzioni. Utenti Mac: Se avete dei problemi perché il vostro Mac non vi permette di istallare, leggete questo articolo. Poi, aggiornate il vostro Ricevitore e il Trasmettitore Relay G10/G10S. Inserite completamente il Trasmettitore nel Ricevitore. Collegate al vostro computer la porta USB del ricevitore con il cavo USB contenuto nella confezione o usate un cavo Micro-USB simile (Nota: alcuni cavi Micro-USB possono solo ricaricare i dispositivi e non passano i dati. Se non riuscite ad ottenere un collegamento provate più cavi) Lanciate il programma Line 6 Updater. Eseguite il login al vostro Account Line 6. Cliccate su [Relay G10/G10S Receiver]. Cliccate il pulsante [Update] vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Importante: Durante l’aggiornamento non spegnete né scollegate il ricevitore Relay o il computer. Terminato l’aggiornamento, ripetete il procedimento per il Trasmettitore scollegando e ricollegando il cavo USB, poi nell’Updater cliccate [Continue]. Consulta questo articolo se il tuo computer non rileva il tuo G10.
  2. Desplázate hacia abajo para ver las instrucciones en español. Faites défiler la page vers le bas pour trouver des instructions en français. Anweisungen auf Deutsch finden Sie weiter unten. Per le istruzioni in Italiano scorrete verso il basso. Overview: For those who have access to a Spider V (MKI or MKII) amp and wish to update the G10T Transmitter, it must be done in the order shown below (first update the amp, then the G10). We strongly suggest updating the amp with the latest version of the Line 6 Updater from a desktop/laptop computer, even though it is possible to update the amp from a mobile device. Video Tutorial: Updating a Relay-Ready Spider V Amp and G10T Transmitter With a Mac Computer Video Tutorial: Updating a Relay-Ready Spider V Amp and G10T Transmitter With a Windows Computer I. Update the Spider V Amp Firmware With a Computer First, (for Windows users) download and install the Spider V drivers Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under "Free Software Downloads" to: [Spider V 60], [Line 6 Drivers], [your PC OS] Click "GO" The page will update with the Line 6 drivers for the Spider V. Click 'GET DOWNLOAD' to download the driver installer to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the driver installer When the installer has been downloaded, double-click on it and follow the instructions to install it in your computer Next, download and install the Line 6 Updater for Spider V Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the updater installer When the program has been downloaded, double-click on it and follow the instructions to install it in your computer Lastly, update the Spider V amp Connect the Spider V’s USB port to your computer with a traditional USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC Turn the amp on Open the Line 6 Updater application and sign in with your Line 6 User Account Click on the Spider V amp Click the “Update” button next to the latest firmware version at the top Follow the prompts to begin the update process Do not turn off or unplug your Spider V or computer during the update Watch for the update status to be completed on the Spider V LCD. Once completed, the amp will restart. Disconnect and reconnect the USB cable, then repeat the process for the G10T Transmitter Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again. II. Update the G10T Firmware with the Spider V Amp Make sure the Spider V amp is still connected to the computer, and that the computer is still connected to the internet Insert the G10T all the way into the Spider's Input jack Ensure that the "SELECT" switch is still engaged with the USB port labeled "Mac/PC". Turn on your Spider amp if it's off. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Click on “Relay G10T” Click the “Update” button next to the latest firmware version. Follow the prompts to begin the update process. Important: Do not turn off or unplug your Spider V amp or computer during the update. The Updater will say the amp is resetting, but take note of the amp's display, as it will continue updating, ultimately showing "Part 1 of 1 100% Updating Transmttr". The amp will reset itself, ending the update process. Cómo actualizar el firmware del transmisor G10 mediante los amplificadores Spider V Descripción general: Aquellos usuarios que dispongan de un amplificador Spider V (MKI o MKII) y deseen actualizar el transmisor G10T, el proceso debe realizarse en el orden indicado a continuación (primero actualizar el amplificador y luego el G10). Recomendamos encarecidamente actualizar el amplificador con la última versión del Line 6 Updater desde un ordenador de sobremesa/portátil, aunque puede hacerse desde un dispositivo móvil. Tutorial en vídeo: Actualizar un transmisor G10T y un amplificador Spider V compatible con Relay con un ordenador Mac Tutorial en vídeo: Actualizar un transmisor G10T y un amplificador Spider V compatible con Relay con un ordenador Windows I. Actualizar el firmware del amplificador Spider V con un ordenador En primer lugar, (para usuarios de Windows) descarga e instala los controladores del Spider V Visita Line6.com y haz clic en [Soporte] Selecciona “Downloads” y, en las tres ventanas desplegables de “Free Software Downloads”, selecciona “Spider V 60”, “Line 6 Drivers”, “el sistema operativo de tu PC”. Haz clic en [GO]. La página se actualizará con los controladores de Line 6 para el Spider V. Haz clic en [GET DOWNLOAD] para descargar el instalador del controlador en tu ordenador. Inicia sesión en tu cuenta de usuario gratuita de Line 6 (o bien crea una cuenta nueva). Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones para guardar el instalador del controlador. Una vez descargado el instalador, haz doble clic en él y sigue las instrucciones para instalarlo en tu ordenador. A continuación, descarga e instala el Line 6 Updater para Spider V Visita Line6.com y haz clic en [Soporte]. Selecciona “Downloads” y, en las tres ventanas desplegables de “Free Software Downloads”, selecciona “Spider V 30”, “Line 6 Updater”, “el sistema operativo de tu Mac o PC”. Haz clic en [GO]. La página se actualizará con el actualizador Line 6 para el Spider V. Haz clic en [GET DOWNLOAD] para descargar el programa del actualización en tu ordenador. Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones para guardar el instalador del actualizador. Una vez descargado el programa, haz doble clic en él y sigue las instrucciones para instalarlo en tu ordenador. Por último, actualiza el amplificador Spider V Conecta el puerto USB del Spider V a tu ordenador con un cable USB tradicional. Desliza el conmutador SELECT hasta el puerto USB marcado como Mac/PC. Activa el amplificador. Abre la aplicación Line 6 Updater e inicia sesión con tu cuenta de usuario de Line 6. Haz clic en el amplificador Spider V. Haz clic en el botón [Update] situado junto a la última versión del firmware en la parte superior. Sigue las instrucciones para empezar el proceso de actualización. No desactives ni desconectes tu Spider V ni el ordenador durante la actualización. Consulta el estado de la actualización en la pantalla LCD de Spider V. Una vez completada, el amplificador se reiniciará. Desconecta y vuelve a conectar el cable USB; a continuación, repite el proceso para el transmisor G10T. Nota: Si falla la actualización o si tu amplificador se bloquea durante el arranque, puedes mantener pulsados los botones AMP y FX para entrar en el modo Update. Una vez en el modo Update, intenta realizar nuevamente el procedimiento de actualización. II. Actualizar el firmware del G10T con el amplificador Spider V Comprueba que el amplificador Spider V sigue conectado al ordenador y que éste sigue conectado a Internet. Inserta totalmente el G10T en el jack de entrada del Spider. Comprueba que el conmutador SELECT sigue conectado al puerto USB marcado como “Mac/PC”. Activa el amplificador Spider si está desactivado. Ejecuta el programa Line 6 Updater. Inicia sesión en tu cuenta de usuario de Line 6. Haz clic en [Relay G10T]. Haz clic en el botón [Update] situado junto a la última versión del firmware. Sigue las instrucciones para empezar el proceso de actualización. Importante: No desactives ni desconectes tu amplificador Spider V ni el ordenador durante la actualización. El Updater notificará que el amplificador se está reiniciando, pero observa la pantalla del amplificador, ya que continuará actualizándose y, al final, mostrará “Part 1 of 1 100% Updating Transmttr”. El amplificador se reiniciará, finalizando el proceso de actualización. Mise à jour du système de l’émetteur G10 via les amplis Spider V Aperçu: Si vous disposez d’un ampli Spider V (MKI ou MKII) et souhaitez mettre l’émetteur G10T à jour, suivez impérativement l’ordre indiqué ci-dessous (mise à jour de l’ampli avant celle du G10). Nous recommandons vivement de mettre l’ampli à jour avec la dernière version de l’application Line 6 Updater à partir d’un ordinateur fixe ou portable même s’il est possible de le faire à partir d’un dispositif mobile. Tutoriel vidéo: Mise à jour d’un ampli Spider V compatible Relay et d’un émetteur G10T avec un ordinateur Mac Tutoriel vidéo: Mise à jour d’un ampli Spider V compatible Relay et d’un émetteur G10T avec un ordinateur Windows I. Mise à jour du système de l’ampli Spider V avec un ordinateur (Pour utilisateurs Windows) Commencez par télécharger et installer les pilotes Spider V. Rendez-vous sur Line6.com et cliquez sur [Assistance]. Sélectionnez «Downloads» et réglez les trois menus déroulants sous «Free Software Downloads» sur «Spider V 60», «Line 6 Drivers», «le système de votre ordinateur». Cliquez sur [GO]. La page affiche les pilotes Line 6 pour le Spider V. Cliquez sur [GET DOWNLOAD] pour télécharger l’installeur de pilote sur votre ordinateur. Connectez-vous à votre compte utilisateur Line 6 gratuit (ou créez un compte). Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder l’installeur de pilote. Quand l’installeur est téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Ensuite, téléchargez et installez l’application Line 6 Updater pour Spider V. Rendez-vous sur Line6.com et cliquez sur [Assistance]. Sélectionnez «Downloads» et réglez les trois menus déroulants sous «Free Software Downloads» sur «Spider V 30», «Line 6 Updater», «votre système Mac ou PC». Cliquez sur [GO]. La page affiche l’application Line 6 Updater pour le Spider V. Cliquez sur [GET DOWNLOAD] pour télécharger l’application de mise à jour sur votre ordinateur. Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder l’installeur de l’Updater. Quand le programme a été téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Pour finir, mettez l’ampli Spider V à jour Branchez la prise USB du Spider V à votre ordinateur avec un câble USB conventionnel. Faites glisser le commutateur SELECT sur le port USB Mac/PC. Mettez l’ampli sous tension. Ouvrez l’application Line 6 Updater et identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur l’ampli Spider V. Cliquez sur le bouton [Update] à côté de la version la plus récente du système en tête de liste. Suivez les instructions pour lancer la mise à jour. N’éteignez pas et ne débranchez pas le Spider V ou l’ordinateur durant la mise à jour. Surveillez l’évolution de la mise à jour sur l’écran LCD du Spider V. A la fin, l’ampli redémarre. Débranchez et rebranchez le câble USB puis recommencez l’opération pour l’émetteur G10T. Remarque: Si la mise à jour échoue ou si votre ampli se bloque durant le redémarrage, maintenez les boutons AMP et FX enfoncés pour passer en mode Update. Une fois en mode Update, recommencez la procédure de mise à jour. II. Mise à jour du système du G10T avec l’ampli Spider V Vérifiez que l’ampli Spider V est toujours connecté à l’ordinateur et que l’ordinateur est toujours connecté à internet. Insérez le G10T à fond dans la prise Input du Spider. Vérifiez que le commutateur SELECT est toujours réglé sur le port USB Mac/PC. Allumez l’ampli Spider s’il est éteint. Lancez l’application Line 6 Updater. Identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur [Relay G10T]. Cliquez sur le bouton [Update] à côté de la version la plus récente du système. Suivez les instructions pour lancer la mise à jour. Important: N’éteignez pas et ne débranchez pas le Spider V ou l’ordinateur durant la mise à jour. L’Updater signale que l’ampli se réinitialise mais surveillez l’écran de l’ampli qui finira par afficher «Part 1 of 1 100% Updating Transmttr». L’ampli se réinitialise alors, concluant ainsi la mise à jour. Firmware-Aktualisierung des G10-Senders mit einem Spider V-Verstärker Vorweg: Wer Zugriff auf einen Spider V (MKI oder MKII) Verstärker hat und seinen G10T-Sender aktualisieren möchte, muss in der nachfolgend beschriebenen Reihenfolge vorgehen (erst der Amp, dann der G10). Wir möchten Ihnen ans Herz legen, den Verstärker mit der aktuellen Line 6 Updater-Version von einem Computer/Laptop aus zu aktualisieren, wenngleich dies auch mit einem Mobilgerät möglich ist. Video-Tutorial: Aktualisieren eines Relay-fähigen Spider V-Verstärkers und des G10T-Senders mit einem Mac-Computer Video-Tutorial: Aktualisieren eines Relay-fähigen Spider V-Verstärkers und des G10T-Senders mit einem Windows-Computer I. Aktualisieren der Spider V-Verstärker-Firmware mit einem Computer (Für Windows-Anwender:) Laden Sie sich die Spider V-Treiber herunter und installieren Sie sie Surfen Sie zu Line6.com und klicken Sie auf [Support]. Wählen Sie “Downloads” und mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Spider V 60”, dann “Line 6 Drivers” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Jetzt werden die Line 6-Treiber für die Spider V-Amps angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich den Treiber herunterzuladen. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein (oder legen Sie sich ein Konto an). Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des Installationsprogramms. Doppelklicken Sie auf das heruntergeladene Installationsprogramm und befolgen Sie die Hinweise für die Installation auf dem Rechner. Laden Sie sich jetzt den “Line 6 Updater” für den Spider V herunter Surfen Sie zu Line6.com und klicken Sie auf [Support]. Wählen Sie “Downloads” und mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Spider V 30”, dann “Line 6 Updater” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Jetzt werden die Line 6 Updater-Treiber für die Spider V-Amps angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich das Updater-Programm herunterzuladen. Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des Updaters. Doppelklicken Sie auf das heruntergeladene Programm und befolgen Sie die Hinweise für die Installation auf dem Rechner. Aktualisieren Sie Ihren Spider V-Verstärker Schließen Sie den USB-Port des Spider V mit einem geeigneten Kabel an den Computer an. Schieben Sie den SELECT-Schalter zum USB-Port mit der Beschriftung “Mac/PC”. Schalten Sie den Verstärker ein. Öffnen Sie den “Line 6 Updater” und loggen Sie sich in Ihr Line 6-Konto ein. Klicken Sie auf [Spider V]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version (ganz oben). Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Schalten Sie den Spider V bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Das LC-Display des Spider V informiert über den Fortgang der Aktualisierung. Am Ende des Vorgangs wird der Amp neu gestartet. Lösen Sie die USB-Verbindung und Wiederholen Sie den Vorgang für den G10T-Sender. Anmerkung: Wenn die Aktualisierung fehlschlägt oder der Verstärker beim Hochfahren hängen bleibt, können Sie den AMP- und FX-Taster gedrückt halten, um in den Update-Modus zu wechseln. Wiederholen Sie die Aktualisierung im Update-Modus noch einmal. II. Aktualisieren der G10T-Firmware mit dem Spider V-Verstärker Der Spider V-Verstärker muss noch mit dem Computer verbunden sein – und der Rechner muss einen Internetzugang haben. Schieben Sie den G10T komplett in die INPUT-Buchse des Spider. Schieben Sie den SELECT-Schalter zum USB-Port namens “Mac/PC”. Schalten Sie den Spider-Verstärker bei Bedarf ein. Starten Sie “Line 6 Updater”. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein. Klicken Sie auf [Relay G10T]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version. Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Wichtig: Schalten Sie den Spider V bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Der “Updater” zeigt an, dass der Verstärker zurückgestellt wird. Im Display des Amps wird der Fortgang der Aktualisierung angezeigt und wenig später “Part 1 of 1 100% Updating Transmttr”. Der Verstärker wird schließlich zurückgestellt – die Aktualisierung ist beendet. Come Aggiornare il Firmware del Trasmettitore G10 tramite Amplificatori Spider V Panoramica: Coloro che hanno a disposizione un ampli Spider V (MKI o MKII) e vogliono aggiornare il Trasmettitore G10T, dovranno farlo seguendo l’ordine indicato qui di seguito (prima aggiornare l’ampli, poi il G10) Sebbene sia possibile farlo anche da dispositivo mobile, vi consigliamo vivamente di aggiornare l’ampli con l’ultima versione del Line 6 Updater da un computer desktop/laptop. Tutorial Video: Aggiornare un Ampli Spider V Relay-Ready e un Trasmettitore G10T Con un Computer Mac Tutorial Video: Aggiornare un Ampli Spider V Relay-Ready e un Trasmettitore G10T Con un Computer Windows I. Aggiornare il firmware di un Ampli Spider V Con un Computer Prima di tutto, (per utenti Windows) scaricate e installate i driver dello Spider V Andate su Line6.com e cliccate su [Support] Scegliete “Downloads” e selezionate nei tre menu a discesa di “Free Software Downloads” “Spider V 60”, “Line 6 Drivers” e “sistema operativo del vostro PC”. Cliccate [GO]. La pagina si aggiornerà con i driver Line 6 per lo Spider V. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer l’installer del driver. Loggatevi con il vostro account gratuito Line 6 (o create un nuovo account). Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni per salvare l’installer del driver. Quando l’installer è stato scaricato, per installarlo sul vostro computer fate doppio click su di esso e seguite le istruzioni. Poi, scaricate e installate Line 6 Updater per lo Spider V Andate su Line6.com e cliccate su [Support]. Scegliete “Downloads” e selezionate nei tre menu a discesa di “Free Software Downloads” “Spider V 30”, “Line 6 Updater” e “sistema operativo Mac o PC”. Cliccate [GO]. La pagina si aggiornerà con l’Updater Line 6 per lo Spider V. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer il programma di aggiornamento (Updater). Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni per salvare l’installer dell’Updater. Quando il programma è stato scaricato, per installarlo sul vostro computer fate doppio click su di esso e seguite le istruzioni. Infine, aggiornate l’ampli Spider V Collegate la porta USB dello Spider V al computer con un normale cavo USB. Spostate il selettore SELECT sulla porta USB contrassegnata con Mac/PC. Accendete l’ampli. Aprite l’applicazione Line 6 Updater e registratevi con il vostro Account Line 6. Cliccate sull’ampli Spider V. Cliccate il pulsante [Update] in alto vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Durante l’aggiornamento non spegnete né scollegate lo Spider V o il computer. Verificate sull’LCD dello Spider V che l’aggiornamento sia completato. Al termine, l’ampli si riavvierà. Scollegate e ricollegare il cavo USB, poi ripetete il procedimento per il Trasmettitore G10T. Nota: Se l’aggiornamento non va a buon fine o l’ampli si blocca all’accensione, tenete premuti i pulsanti AMP e FX per entrare in modalità Update. Una volta in modalità Update, eseguite di nuovo la procedura di aggiornamento. II. Aggiornare il firmware del G10T con l’Ampli Spider V Assicuratevi che l’ampli Spider V sia ancora collegato al computer e che il computer sia collegato ad internet. Inserite completamente il G10T nel jack di ingresso dello Spider. Assicuratevi che il selettore SELECT sia ancora posizionato sulla porta USB contrassegnata “Mac/PC”. Accendete il vostro Ampli Spider, se è spento. Lanciate il programma Line 6 Updater. Eseguite il login al vostro Account Line 6. Cliccate su [Relay G10T]. Cliccate il pulsante [Update] vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Importante: Durante l’aggiornamento non spegnete né scollegate lo Spider V o il computer. L’Updater indicherà che l’ampli si sta resettando, ma voi guardate lo schermo dell’ampli, che continuerà l’aggiornamento, finché al termine scriverà “Part 1 of 1 100% Updating Transmttr”. L’ampli si resetterà, terminando il procedimento di aggiornamento.
  3. Note: This will erase all current presets and restore the factory sounds, so please save your sounds on a second source if necessary. AMPLIFi 30/75/150/TT: Press and hold the Master Volume knob and Tone button as you power up the amp. AMPLIFi FX100: Press and hold the Master Volume knob and the TAP button as you power up the unit. Axsys 212 or AX2: Press and hold the "User/Preset" and "Save/Store Sounds" buttons, and keep holding as you turn the unit on. DL4: You can reset your pedal to the factory settings by powering it up with the A and D footswitches held down - the power is turned on and off on the modeler pedals by inserting a plug into the left mono input jack. Duoverb: Hold A & D while powering unit. DT25/DT50: Requires a MIDI-to-USB interface with driver support from manufacturer (M-Audio MIDIsport series, Yamaha UX16, etc.) and use Line 6 Monkey via USB connection to MIDI In and MIDI Out of DT50 for a firmware re-install. DT25/DT50 Firmware Update Instructions Firehawk FX: Press and hold the Master Volume knob and the TAP button as you power up the unit. Unfortunately, any patches not backed up to My Tones prior to the reset will be lost. Firehawk 1500: Press and hold the Master Volume knob and the Navigation Encoder (the scroll wheel) as you power up the unit. Flextone I &II: hold down A, B, C, and D while powering the unit on. Flextone III: hold the A and D Buttons while powering up for 8 seconds. Bass POD: press and hold the up and down arrow buttons as you power the unit on for ~ 5-7 seconds or until it goes to the preset 1-A Bass POD Pro: Hold the UP and DOWN arrow key down as you power on for ~ 7 seconds. Bass POD XT Pro and Bean: press SAVE once, use the select key to scroll clockwise to the factory recall page, then press SAVE twice. Bass POD XT Live: see POD XT Bean/Live/Pro Bass Floor POD: Hold COMP and FX while powering up. When 01 appears, disconnect power. Power up. Floor POD: Hold MOD and DELAY while powering up. When 01 appears, disconnect power. Power up. Floor POD Plus: Hold BANK UP and BANK DOWN while powering up unit (display will read INT) Four Button Modeling Pedal: (DL-4, MM-4, FM-4, DM-4): Hold A and D footswitches and power up - the power is turned on and off on the modeler pedals by inserting a plug into the left mono input jack. Helix Floor/LT: Turn unit off and then back on. Hold in Footswitches 9 and 10 right after you turn the unit on, throughout the boot process, until you see that your factory presets are loading. Helix Rack: Turn unit off and then back on. Hold in Encoders 5 and 6 right after you turn the unit on, throughout the boot process, until you see that your factory presets are loading. HX Effects: Turn unit off and then turn back on. Hold Footswitch 6 and Tap throughout the boot process, until you see that your factory presets are loading. If you run into any trouble with a failed update or your unit will not boot up, try powering on while holding the right arrow ">" This will put the unit into update mode and you can re-install the latest firmware from there. HX Stomp: Turn unit off and then turn back on. Hold Footswitches 2 and 3 as the unit boots up. HD147: hold the A and D Buttons while powering up your amp. JM4: Hold down the settings/tone button as you power the unit on and hold the button for 5-8 seconds. M5: Press and hold the TAP button and tap the Model Select knob to enter the setup menu. Tap the model select knob until you see the MIDI, Tempo and Gate functions. Turn the model select knob until the corresponding display shows RST FACT. Hold the On/Off switch and tap the model select knob twice to reset the M5. M9: Press FX Unit 1B and 2B switches at the same time to enter the setup menu. Press the Model Select knob until the display reads MIDI Gate Display across the top. Turn the Model Select knob until the corresponding display shows RST FACT. Press and hold the TAP button just before (split second) pressing the Model Select knob. Its like pressing them down at the same time, but making sure the TAP button is pressed first. Do that once again to reset the M9. M13: Press and hold Looper Controls to enter the setup menu. In FX UNIT 4, turn the Model Select knob until the corresponding display shows RST FACT. Press down on the Model Select knob twice to complete the reset. Lowdown: power on while holding down the 'A' button for 5-8 seconds. POD/POD 2.0/Bass POD/POD Pro: press and hold the up and down arrow buttons as you power the unit on for ~ 5-7 seconds or until it goes to the preset 1-A Pocket POD: Hold the save button and 4-way arrow key up while plugging a cable into the instrument input to power the unit on. The unit will prompt for a factory reset, press save to initiate the factory reset. You can also re-install the flash memory on the Pocket POD by connecting to your computer via USB and using the latest version of Line 6 Monkey. In the UPDATES tab of Monkey, click on Flash Memory, then click 'Re-Install Latest' or 'Update Selection'. POD X3 - Bean/Live: Press and hold the "Home/Hold For Commands" button, select "Reset User Presets" and press the "Save" knob to reset the User bank to its factory presets. POD XT: Bean/Live/Pro: You must re-install the flash memory on the PODxt device to reset the unit back to factory settings. Check out this link for instructions. PODxt reflash instructions. POD HD300/400: POD HD300/400 Factory Reset Video Tutorial POD HD500/500x/HD/HD Pro: You must re-install the flash memory on the HD device to reset the unit back to factory settings. Check out this link for instructions POD HD500 Factory Reset Video Tutorial POD GO: Hold Buttons C and D as you power up the unit. Powercab 112 Plus: Re-flashing the firmware will effectively perform a factory reset. Rackmounted Pro Effect units MOD Pro/Filter Pro/Echo Pro: press MIDI/Sys, use program select knob to FR (save button will begin flashing). Turn speed knob all the way up to "all", press save twice. Relay G70/75 From the edit menu, select "Factory Reset" and press the Nav/Select Encoder. Turn the Encoder to select OK, or cancel to exit. Press the encoder button to commit your selection. Spider I, II, III, IV, Micro, and Valve Series: Hold down the A (or clean) button as you turn on the power and hold the button for 5-8 seconds. Spider V Hold down the Home button to access the settings menu. Scroll down with the encoder to where it say Factory Reset. Scroll to the right and press to encoder knob to hit Yes. Spider V 20: Hold down FX2 and FX3 buttons while powering on, then press and release 'save' while the amp is turned on. Spider Jam: Hold down the settings/tone button as you turn on the power and hold the button for 5-8 seconds. Stagescape M20d: You must tap the "i" button in the upper right corner of the Main Toolbar. Then tap Show System Settings > backup > Restore Factory Settings. **Warning!** This procedure will erases ALL stored presets on the unit and reverts to the factory presets provided by Line 6 in the latest installed firmware. Variax Electric and Acoustic Guitars and Basses You will have to connect your VARIAX to the WORKBENCH, POD XT/X3 LIVE, or VETTA II to reset your factory default settings. Then you will have to connect your interface to your computer. Here are the instructions for each: Variax Electric 300, 500, 600, 700 and James Tyler Variax Guitars These instruments can only be returned to factory reset by reinstalling the flash memory. Connect the Variax digital guitar cable to your Variax interface (you will need to have the unit powered the with TRS cable unless you are using a POD XT/X3 Live or Vetta) to the Line 6 Monkey, select your variax instrument, choose firmware (in the updates tab), and select "reinstall latest". Variax Reflash and Software update F.A.Q. Variax Acoustic (Steel String and Nylon) 300 These instruments do not have a reset function. The presets are simply a variety of settings that the user can overwrite. In other words, the user cannot lose anything, except for the original settings that are provided as examples/starting points. Variax Acoustic 700 - Soft Reset Start with unit off (TRS cable and/or Variax Digital cable unplugged from guitar). Rotate the model selector to the SITAR position. Press and hold model selector (as in Save routine) while inserting TRS cable or Variax Digital cable to power up the unit and perform reset. For a full reset, please follow the Variax Electric Guitar procedure as described above. Variax Bass 700 705 Factory defaults must be restored one at a time. Select the Model you wish to normalize. Place the blend and two tone controls in the detent position. Now press the Model select pot down until the indicator light stops flashing. The Model should now be restored to factory settings. Use this procedure for any model you want to restore to the factory setting. Vetta I & II Soft Reset: Press the save button, and spin the Page knob until you get "Reset USER memory?". Press the Save button again and you will see the Vetta count through the channels one by one. Hard reset: Vetta Reflash procedures Rackmounted Pro Effect units
  4. Thank you for purchasing a Spider V/Spider V MK II amp. To get the best performance from your new amp, please upload the latest firmware. You can upload in one of two ways connected to a mobile device or connected to a computer. We strongly suggest updating the amp from a desktop/laptop computer, even though it is possible to do so from a mobile device. It will take about 5 minutes to complete the upgrade. Please follow the instructions below. Updating firmware from a Mac or PC: First, download and install the Spider V drivers: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under "Free Software Downloads" to: [Spider V 60], [Line 6 Drivers], [your PC OS] Click "GO" The page will update with the Line 6 drivers for the Spider V. Click 'GET DOWNLOAD' to download the driver installer to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the driver installer When the installer has been downloaded, double-click on it and follow the instructions to install it in your computer. Next, download and install the Line 6 Updater for Spider V: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the updater installer When the program has been downloaded, double-click on it and follow the instructions to install it in your computer. Finally, update your Spider V from your computer Connect the "MAC/PC/ANDROID" port to your computer with a USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC. Turn on your Spider amp. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Follow the instructions shown in the Line 6 Updater program to update to the latest firmware for your amp Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again. Updating firmware from an Android device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on "Sign In". Follow the instructions to create a free account. On your device, download the Spider Remote App from Google Play. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "Mac/PC/Android". Turn on your Spider amp. Your Android device will present a dialog, which asks if you want to give Spider Remote permission to use your Spider Amp. Be sure to check the "Use by default for this USB device" checkbox, and then touch OK. Note: On some devices, this dialog may appear twice. If that occurs, just repeat this step. Spider Remote will automatically relaunch, and will provide instructions to upload the latest firmware for your amp. Updating firmware from an iOS device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on 'Sign In'. Follow the instructions to create a free account. On your device, download the Spider Remote App from the App Store. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "iPhone/iPod". Turn on your amp. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Follow the instructions to upload the latest firmware for your amp.
  5. hello guys,I’m running into some problems ,I downloaded the monkey and wb hd ,monkey have difficulties recognizing my guitar,I had to pull of and on the cables couple of times and so with workbench,both programs recognize(when they do) my standard as a jtv (I think it’s not right) and when I try updating the variax flash i get an error code code 80009000 (I’ll post the pic) i later managed to try all the usb on my acer aspire 3 laptop and i was able to let it be recognized as a standard by both monkey and wb hd(still had to plug and unplug several times), but the error code when flashing persists. the guitar has another weird problem,when i select custom one on the model selector knob and i switch model by the 5position switch,the guitar blinks on or 2 or 3 times (sometimes 1 sometimes 2 or 3) on the tuning knob and freezes,i havwe to remove the battery to make it work again...please help guys ,thank you.
  6. Hello people! I'm brand new to the Line 6 forums. I'm having a few issues updating the Firmware on my LINE 6 M13. The pedal is awesome (when it works). So everything stopped working and i stopped getting sound out of it. When I hook up my cables, you can hear this buzzing when you turn the overdrive effects on, so there definately is a connection there, but when you plug the guitar in nothing comes through. I have of course tested out all cables and everything. So I did some digging and I am on something like 1.07 firmware, and I need to upgrade to the newest one. I've been following the instructions that I found here (http://line6.com/support/page/kb/_/effects-controllers/m5-m9-m13/m13-firmware-update-instructions-r364) They are easy to follow but still nothing. I've tried it using MIDI-OX utility. I download the Sysex file, and follow it step by step. When I'm in MIDI OX and I send the file through to the unit, my little USB Midi device lights up (it has LEDS for Midi in and Midi out, and the Midi Out is flashing indicating that it's sending midi data through the out cable). My poor old M13 just sits there, on the display it says 'Waiting command' I get all the way to the end sending the Sysex data over, but it looks like the M13 is not recieving it. Just wondering if anyone has had any experience with this and if anyone has successfully done it!
  7. Good afternoon, I'm a proud owner of a PODxt Live for many years; It worked like a charm until a few weeks ago. Starting from the beginning, a year ago I broke the USB connector; Almost a month ago I decided to finally fix the USB port, so I changed the connector to a new one (I'm experienced with electronics), when I turned on the POD to try out the new USB connector, the POD simply wouldn't start; It flashed all the LED's and maintained them on, a brick with lights basically. The USB works just fine, I can access to the POD via PC but the Flash Memory is just not accessible; I checked every internal part on the POD, all the values are normal and nothing seems to be "broken". Is it possible that anyone can get me the Flash Memory full dump file of a PODxt Live so I can reprogram mine? Sorry for my bad English, Best Regards.
  8. This update can be performed with either a PC (on Windows 7 or Windows 8) or with a Mac (on OS X Mountain Lion, Mavericks, or Yosemite). A micro-USB cable (included with G70) is necessary to connect the device to be updated to the computer. Please note that a Line 6 account and password will also be required, in order to download the Updater app and to sign into the Updater app when launched. If you do not already have an account, you can create one at https://line6.com/login.html. Part 1: Installing the Line 6 Updater app: Visit line6.com and sign in using the appropriate account. Go to the downloads page at www.line6.com/software and download the Line 6 Updater app for Mac or Windows. Once the Line 6 Updater app is downloaded, double-click the file to install the app on the computer. You will be guided through the installation process. Once the app is successfully installed, proceed to Part 2 “ Updating a Relay TB516 G Transmitter. Part 2: Updating a Relay TB516 G Transmitter: 1. Launch the Line 6 Updater app. 2. Once the app is launched, enter your appropriate Line 6 username and password, and then click the Sign In button. 3. Connect the micro-USB cable to the computer, and connect the other end to the TB516 G transmitter that is to be updated. It is recommended that there are no batteries in the transmitter for the update process. The first time this step is performed may take up to two minutes, depending on the speed of a user's internet connection, as the machine will attempt to install a driver. Subsequent attempts of this step should occur instantaneously if the same USB port is used on the machine. The Relay TB516 G transmitter should now appear, as below: 4. Click on the Relay TB516 G Transmitter to select it 5. Click on the 'Update' button towards the right, at the very top of the list. 6. Click the 'Continue' button at the upper right 7. Click the 'Accept' button at the upper right. 8. Click the 'Next' button at the lower right of the above screen 9. Please confirm that 'Firmware Version 1.xx' is now displayed in this window. You may now disconnect the Relay TB516 G Transmitter. Click the 'Continue' button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 8, please try the following: Disconnect the Relay TB516 G from the micro-USB cable. Insert a pair of AA batteries. Power on the transmitter. After 5 seconds, power off the transmitter. Remove the batteries and connect the transmitter to the micro-USB cable as in Step 3 of the update instructions, and continue with the update procedure. Part 3: Updating a Relay G70 Receiver: 1. Launch the Line 6 Updater app (if the app is already open, proceed to the next step). 2. Once the app is launched, enter the appropriate Line 6 username and password, click the 'Sign In' button. You will be brought to the following screen: 3. Connect one end of the micro-USB cable to a USB 2.0 port on the computer (hubs are not supported). 4. With the power switch of the G70 receiver in the '0' (off) position, connect the unit to the other end of the micro-USB cable. 5. Put the power switch of the G70 receiver in the '1' (on) position. The receiver's audio LED should appear solid red and the 'LINE 6' splash screen should appear on the unit's display: * on some USB ports with some computers, it has been observed that the receiver may not remain on the 'LINE 6' screen. Should this happen, please put the power switch back to '0' and then back to 'I' again and repeat this if necessary until the device remains on the 'LINE 6' screen, as above. 6. The Relay G70 Receiver icon should now appear within the app 7. Click on the Relay G70 Receiver to select it 8. Click on the 'Update' button towards the right, at the very top of the list. 9. Click the 'Continue' button at the upper right 10. Click the 'Accept' button at the upper right. 11. Click the 'Next' button at the lower right 12. Please confirm that 'Firmware Version 1.xx' is now displayed in this window. You may now disconnect the receiver. Click the 'Continue' button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 12, please try the following: Put the Relay G70 Receiver's power switch into the '0' (off) position. Return to Step 5 and continue with the update procedure. If the updating process should fail for any reason, please follow these instructions: For the Relay TB516 G Transmitter: Please disconnect the transmitter from your computer's USB and close the Line 6 Updater app. Insert a pair of batteries into the transmitter. Power the transmitter on and leave it on for at least 5 seconds. Power the transmitter off. Remove the batteries from the transmitter. Reconnect the transmitter to your computer's USB. Launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay TB516 G Transmitter. For the Relay G70 Receiver: Please disconnect the G70 receiver from your computer's USB and close the Line 6 Updater app. Reconnect the receiver to your computer's USB and make sure its power switch is in the 'I' (on) position. The receiver should display 'LINE 6' and this should remain on the display. If it does not, please disconnect the G70 receiver and then reconnect it to your computer's USB, so that you see it continues to display 'LINE 6'. In some cases, it is possible that this may take more than one attempt. Once the LINE 6 screen remains displayed on your G70, please launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay G70 Receiver.
  9. All 4 tone lights (or ABCD lights on the FX100) flashing is 'recovery mode'. It is the intended behavior after a failed update. If you come across this mode, you must attempt to update the AMPLIFi again. Power down your AMPLIFi. When updating via PC, please connect the USB cable and make sure to boot the unit while holding Tone+Tap (amp, TT) or A+C (FX100) to put your AMPLIFi into Update Mode. Run the Line 6 Updater program found at www.Line6.com/software. For a guide, please refer to http://line6.com/support/page/kb/_/amplifi-products/ampl/how-to-update-amplifi-with-a-pc-r701. If you still get failed updates from the Line 6 Updater, try another USB cable and port as well as another computer When updating via an iOS device, Bluetooth works in recovery mode, but the pairing from before the failed update is not maintained. You must press the Bluetooth button and pair again from the smart device's Bluetooth menu. You can then proceed with the update.
  10. Deutsche Version Version française Please go through the following checklist before updating the flash memory of your Variax guitar to ensure the update completes successfully: Ensure that the interface you are using to update the Variax with (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) is NOT connected to the computer through a USB hub. Make sure to connect the interface into a USB port directly into the computer, especially into the back of a desktop. If problems persist, make sure to test all of the USB ports on the computer. Avoid plugging into USB ports found on keyboards, monitors, or laptop docks. [*]When using the Workbench Interface to update or edit the Variax guitar, ensure that a charged battery is in the guitar and a 1/4" TS mono cable is inserted into the guitar's output jack, or that the stereo TRS cable is plugged into the Variax providing power from the XPS power supply to power on the guitar. [*]On a James Tyler Variax guitar, ensure that the Volume knob on the guitar is NOT set to the '0' position as it will put the guitar into Power Save Mode. Make sure that the Volume knob is set higher than 0 when updating or editing the JTV guitar. [*]Please use the VDI Cable that comes with the JTV guitar when updating the flash memory on that guitar. Avoid using VDI or CAT5 cables longer than 10 ft. in length when updating any Variax guitar. [*]During the update, select 'NO' when asked if you would like to keep the presets on the guitar. Use the Workbench software to back up your guitar presets before updating if you would like to keep them. [*]Close out any other applications running on your computer before updating the Variax guitar. Q: How do I update or re-install the flash memory on my Variax Electric 300, 500, 600, 700, James Tyler Variax, and Shuriken guitars? A: These instruments can only be returned to factory reset by reinstalling the flash memory. You will need to connect your Variax to the workbench software using your Variax enabled hardware (i.e. Variax Hardware interface, POD XT/X3 Live, POD X3 Pro, VETTA with VDI, or POD HD500), then you will have to connect your interface to your computer via USB. Once the guitar and interface are connected to the computer, you will need to run Line 6 Monkey. See the following link for more information on connecting your device to your computer and installing Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Once you have Monkey installed and your computer is recognizing the connection, see the screen shots for the reflash procedure: 1) Once you run Line 6 Monkey, Monkey may ask you to register. If you do not wish to register (or have already registered) select "remind me later". 2) If you want to reinstall the factory presets (or update the firmware), select "Flash Memory" the select "Reinstall Latest" 3) Select "OK" to agree to the software license 4) Select "yes" or "no" If you want to keep the patches on the instrument 5) Select "Yes" to continue with the update. Do not disconnect the variax during the update. 6) Line 6 Monkey will reinitialize the device and update the flash memory. You can watch the progress on the blue bar on the right side of Monkey. 7) Once the update is complete you will need to select "OK" to continue. Variax Bass 700/705 Reflash Factory defaults must be restored one at a time. Select the Model you wish to normalize, the place the blend and two tone controls in the detent (center) position. Now press the Model select pot down until the indicator light stops flashing. The Model should now be restored to factory settings. Use this procedure for any model you want to restore to the factory setting. The Variax bass series can also be "reflashed" using the procedure for the Variax electric guitars described above. Anweisungen zu Reflash und Software Update der Variax Bitte folgen Sie dieser Checkliste bevor Sie die Flash Memory Firmware Ihrer Variax Gitarre aktualisieren um sicher zu stellen, dass ein Update erfolgreich installiert werden kann: Stellen Sie sicher, dass die Schnittstelle, welche Sie zum aktualisieren Ihrer JTV benutzen (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) nicht per USB Hub an Ihren Computer angeschlossen ist. Stecken Sie die Schnittstelle hinten direkt in einen der USB Ports Ihres Computers. Wenn weiterhin Probleme bestehen sollten Sie alle USB Ports ausprobieren. Achtung, vermeiden Sie es, die Schnittstelle in einen USB Port einer Tastatur, eines Monitors oder eines Laptop-Docks zu stecken. [*]Wenn Sie das Workbench Interface benutzen, um Ihre JTV zu bearbeiten oder aktualisieren, stellen Sie sicher, dass die Batterie vollgeladen und ein 6.35mm TS Mono Kabel im Gitarren Ausgangs-Jack eingesteckt ist, um die Gitarre anzuschalten. [*]Der "Volume" Knopf darf nicht auf der "0" Position sein, da die Gitarre ansonsten in den Energiesparmodus geht. Der "Volume" Knopf muss also auf einer anderen Position sein als "0" um die Aktualisierung durchzuführen. [*]Bitte benutzen Sie das VDI Kabel, welches bei der Gitarre mitgeliefert wurde wenn Sie Flash Memory aktualisieren möchten. Benutzen Sie möglichste keine CAT 5 oder VDI Kabel, die länger als 3 Meter sind wenn Sie die James Tyler Variax aktualisieren. [*]Während der Aktualisierung klicken Sie "NO" wenn Sie gefragt werden ob Sie die Presets behalten möchten. Sie sollten die Presets, die Sie behalten wollen vor dem Update per Workbench Software sichern. [*]Schließen Sie alle unnötigen Programme bevor Sie die JTV Gitarre aktualisieren. Wie kann ich Flash Memory auf meiner Variax Electric 300, 500, 600, 700 oder James Tyler Variax Gitarre aktualisieren oder neuinstallieren? Diese Instrumente können ausschließlich per Neuinstallation von Flash Memory auf Ihre Werkseinstellungen zurückgesetzt werden. Dazu müssen Sie zuerst Ihre Variax via USB-Schnittstelle (Variax Hardware Interface, POD XT/X3 Live, POD X3 Pro, Vetta mit VDI oder POD HD500) mit Ihrem Computer verbinden. Wenn Gitarre und Schnittstelle dann an den Computer angeschlossen sind, starten Sie Line 6 Monkey. Klicken Sie für weitere Informationen über die Verbindung Ihrer Schnittstelle an den Computer auf die folgenden Links: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Wenn Monkey installiert ist und Ihr Computer die Verbindung erkannt hat, folgen Sie den nachstehenden Anweisungen zum Reflash: 1. Wenn Monkey startet, Monkey fragt Sie vielleicht sich zu registrieren. Wenn Sie sich nicht registrieren wollen oder bereits registriert sind, klicken Sie "Remind me Later". 2. Wenn Sie die Werks-Presets neuinstallieren (bzw. die Firmware aktualisieren) wollen, wählen Sie "Flash Memory" aus und drücken Sie auf "Reinstall Latest". 3. Klicken Sie "OK" um der Software Lizenz zuzustimmen. 4. Klicken Sie "Ja" oder "Nein" jenachdem ob Sie die Patches auf Ihrem Instrument behalten wollen. 5. Klicken Sie "Ja" um das Update zu starten. Trennen Sie die Variax auf keinen Fall während der Aktualisierung vom Computer. 6. Line 6 Monkey wird nun das Gerät zurücksetzen und Flash Memory aktualisieren. Rechts können Sie an dem blauen Balken sehen, wie weit das Update ist. 7. Nach dem Update müssen Sie auf "OK" drücken. Variax Bass 700/705 Reflash: Bei diesen Gitarren müssen die Werkseinstellungen einzeln zurückgesetzt werden. Wählen Sie das Modell aus, welches Sie zurücksetzen wollen, den "Place", "Blend" und zwei Tonbedienungen der mittleren Position. Klicken Sie nun den Model Select Knopf nach unten bis das Anzeigelicht aufhört zu blinken. Das Modell sollte nun zurückgesetzt sein auf die Werkseinstellung. Benutzten Sie diesen Vorgang für jedes Modell, welches Sie auf Werkseinstellung wiederherstellen wollen. Die Variax Bass Serie kann außerdem "reflasht" werden indem man die Methode der Variax Electric Gitarren benutzt, wie oben beschrieben. Instructions du reflash et mise à jour Variax Suivez cette liste de contrôle avant de mettre à jour la firmware Flash Memory de votre guitare Variax pour être sûr qu'une mise à jour peut-être installé avec succès: Assurez-vous que l'interface pour connecter la guitare JTV à l'ordinateur (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) n'est pas connectée à l'ordinateur via un hub USB. Connectez l'interface directement sur un port USB en arrière de l'ordinateur. Si vous avez des problèmes, essayez tous les ports USB de l'ordinateur. Évitez de brancher sur les ports USB sur les claviers, moniteurs ou stations d'accueil pour ordinateur portable. [*]Si vous utilisez l'interface Workbench pour mettre à jour la guitare, assurez-vous qu'une batterie chargée est dans la guitare et un câble TS mono 6.35mm est branché dans le jack de sortie de la guitare pour l'allumer. [*]Le bouton Volume ne doit pas être sur la position "0" parce que ca met la guitare dans le mode économie d'énergie. Mettez-le sur une autre position que "0". [*]Veuillez utiliser le câble VDI fourni avec la guitare JTV si vous mettez le Flash Memory (firmware de la guitare) à jour. Évitez d'utiliser des câbles CAT5/VDI plus long que 3 mètres pour la mise à jour. [*]Pendant la mise à jour, cliquez sur "NO" pour la question "keep presets on the guitar". Utilisez le logiciel Workbench pour sauvegarder vos presets avant que vous mettez la firmware à jour si vous les voulez garder. [*]Fermez tous les autres programmes inutiles avant que vous mettez la JTV à jour. Comment est-ce que je peux réinstaller ou mettre à jour le Flash Memory de ma guitare Variax Electric 300, 500, 600, 700 ou James Tyler Variax? Ces instruments peuvent seulement être réinitialisés sur les paramètres d'usine en réinstallant Flash Memory. Pour réinstaller Flash Memory, vous avez besoin de connecter votre guitare via interface (Variax Hardware Interface, POD XT/X3 Live, POD X3 Pro, Vetta avec VDI ou POD HD500) USB à votre ordinateur. Si guitare et interface sont connectées à l'ordinateur, démarrez Line 6 Monkey. Pour plus d'informations sur la connexion d'une interface à l'ordinateur, cliquez les liens ci-après: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Si Monkey est installé et votre ordinateur a reconnu la connexion, suivez ces instructions pour un reflash: 1. Quand Monkey a lancé, le logiciel vous demande éventuellement à registrer, si vous ne voulez pas enregistrer ou vous êtes déjà enregistré, vous devez cliquer "Remind me Later". 2. Si vous voulez réinitialiser les presets d'usine (= mettre à jour le firmware) choisissez "Flash Memory" et cliquez "Reinstall Latest". 3. Cliquez "OK" si vous êtes d'accord avec la licence du logiciel. 4. Cliquez "Oui" ou "Non" si vous voulez ou voulez pas garder les Patches sur votre instrument. 5. Cliquez "Oui" pour lancer la mise à jour. Déconnectez votre guitare jamais pendant la mise à jour. 6. Line 6 Monkey réinitialise l'appareil et mets à jour la Flash Memory. À droite, vous pouvez voir la barre bleue pour voir le progrès. 7. Après la mise à jour, vous devez cliquer "OK". Reflash de la Variax Bass 700/705: Pour ces guitares, vous devez réinitialiser les paramètres d'usine individuellement. Choisissez le modèle, que vous voulez réinitialiser, le "Place", "Blend" et deux configurations de ton des positions en milieu. Cliquez sur le bouton "Model Select" jusqu'à ce que la lumière cesse de clignoter. Le modèle doit maintenant être réinitialisé. Répétez cette méthode pour les autres modèles que vous voulez réinitialiser. La série Variax Bass peut également être "reflashé" en utilisant la méthode des guitares Variax Electric, comme décrit au-dessus.
  11. Hi. I found some issues in my Line 6 Spider 240HC amp that probably have other discussions opened, but i decided to record them. https://youtu.be/67unAeUulCA In the first one, the display flashes when it's turned off. https://youtu.be/477VH-TT4W8 That sound happens when i turn off the amp. That happens sometimes using different IEC cables. https://youtu.be/Fy6RwlY-xHk This problem started when i changed my IEC cable too. Sorry for the sound quality, there is a clicking sound when i activate the reverb. I though the it could be caused by the cable, but they are universal and i guess that it could be produced by digital issues. I really like this amp but it's difficult to play a gig calmed with that kind of problems. Is anyone having these problems? Sorry for my english.
  12. Français Deutsch This tutorial will show you how to update the flash memory for your POD HD device using the Line 6 Monkey software. This is the only way to reset the POD HD back to its factory settings. This process works for all POD HD devices. We use an HD300 in this example. ***NOTE: If a Variax guitar is connected to the POD HD500 via VDI connection during the flash memory update for the POD, DO NOT DISCONNECT the Variax guitar from the POD until the update process is completed: http://www.youtube.com/watch?v=msY9UmPabN4 *After re-installing the flash memory on a POD HD500/HD Bean/HD Pro, perform a global reset on the unit by holding the LEFT ARROW ( [Video Tutorial] Wie setze ich das POD HD auf Werkseinstellungen zurück indem ich Flash Memory neuinstalliere oder aktualisiere? Dieses Tutorial wird Ihnen zeigen, wie Sie das Flash Memory Ihres POD HD per Line 6 Monkey Software aktualisieren können. Dies ist der einzige Weg Ihr POD HD auf Werkseinstellungen zurückzusetzen. Dies funktioniert für alle POD HD Geräte. Für dieses Beispiel benutzen wir ein POD HD300. Leider haben wir das Video noch nicht in Deutsch. Sie können jedoch sehen worauf Sie klicken müssen. ***Achtung, wenn Sie eine Variax Gitarre an Ihr POD HD500 via VDI Anschluss angeschlossen haben während der Aktualisierung dürfen sie AUF KEINEN FALL die Gitarre von Ihrem POD TRENNEN bis die Aktualisierung fertiggestellt ist. (Klicken Sie auf das Video oben.) Nachdem Sie Flash Memory auf Ihrem POD HD500/HD Bean/HD Pro neuinstalliert haben MÜSSEN Sie einen globalen Reset Ihres Gerätes durchführen indem Sie den Pfeil nach links ( ***Achtung, nach den obigen Prozeduren MÜSSEN SIE AUF JEDEN FALL das Expression Pedal des POD HD500 neukalibrieren. [Tutoriel Vidéo] Comment est-ce que je réinitialise les paramètres d'usine sur mon POD HD en réinstallant ou actualisant le Flash Memory? Ce tutoriel vous montre comment vous pouvez mettre à jour votre POD HD via notre logiciel Line 6 Monkey. Ceci est la seule possibilité de réinitialiser votre POD HD complètement. Ceci fonctionne pour tous les appareils POD HD. Nous utilisons un POD HD300 pour cet exemple. Malheureusement nous avons seulement ce vidéo anglais et pas encore une version française mais vous pouvez voir ce que vous devez cliquer. ***Attention, si vous avez connecté une guitare Variax à l'entrée VDI de votre POD HD500 pendant vous êtes en train de le mettre à jour, NE DECONNECTEZ PAS la guitare du POD jusqu'à ce que la mise à jour est terminée. (Cliquez le vidéo au-dessus.) Après vous avez réinstallé le Flash Memory de votre POD HD500/HD Bean/HD Pro, vous devez réinitialiser les paramètres globaux du produit en maintenant la flèche gauche pendant vous connectez l'alimentation. Par cette action, tous les paramètres globaux seront réinitialisés et les noms des setlists sont remplacés par des noms d'usine. Aucun preset ne sera supprimé. ***Attention, après ces procédures, VOUS DEVEZ EN TOUT CAS recalibrer la pédale du POD HD500.
  13. Q: What are the presets on the Pocket POD? A: The PDF document attached at the bottom of this FAQ lists all of the Pocket POD presets from 1A to 31D. Q: What is the warranty on my Pocket POD? A: The warranty on the Pocket POD is 90 days from the date of purchase. Q: Can I purchase model packs for my Pocket POD? A: No, Line 6 model packs are only available for our Guitarport, Toneport, POD Studio and POD xt family devices. Q: How do I reset my Pocket POD back to factory presets? A: To reset your Pocket POD back to its factory settings, hold the save button and 4-way arrow key up while plugging a cable into the instrument input to power the unit on. The unit will prompt for a factory reset, press save to initiate the factory reset. Q: Can I connect the Pocket POD directly to a P.A. system? A: Yes. You can run a 3.5 mm (1/8")cable directly into a PA. Pocket POD also has one unbalanced 1/4" output that can be connected through a DI box directly into a PA system. Q: Is there editing software available for my Pocket POD? A: Yes. You can download a software editor called Vyzex which was specifically designed to work with Pocket POD, from our software page.http://www.line6.com/software/ Q: Which tones from customtone.com work with the Pocket POD? A: The POD 2.0, POD Pro, Floor POD Plus, and Pocket POD tones are all compatable with the Pocket POD. These tones can be downloaded and installed to your Pocket POD with theVyzex editing software. See the following link to get to Customtone: Customtone Q: What power supply works with Pocket POD? A: The Line 6 DC-1/2/1G power supply (purchased separately from your local dealer) is the supported power supply for the Pocket POD. See the following link for more information:Power Supply and Amp Power F.A.Q. Q: Is the Pocket POD compatible with any Line 6 or standard MIDI controller? A: No, the Pocket POD is not compatible with any Line 6 or standard MIDI foot controller, as it lacks the CAT 5 or MIDI jacks necessary to connect a controller. Q: My Pocket POD is not powering up? 1) The POD was designed to work with standard (mono) 1/4" cables when the cable is inserted into the "input" jack. Check to make sure you are not plugging a TRS cable into your Pocket POD. 2) Check to ensure that batteries are inserted correctly and the springs are lining up. 3) Try using a supported power supply to see if the unit will power. If the unit powers up with an adaptor, try changing the batteries. Q: My Pocket POD reboots when changing power source while connected via USB? A: Changing the power source of your Pocket POD while connected via USB will cause the unit to reboot and its Class Compliant driver to drop its MIDI ports. It is not recommended you change your Pocket POD power source while connected via USB. Q: Where can I get Vyzex software support? A: Line 6 did not develop the Vyzex editor, but you can receive help directly from the manufacturer at the Vyzor support forum.Line 6 Vyzor Support Forum Q: Why is cabinet tuning not working? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Why do delay changes not call up model default tap tempo? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Where can I register my Pocket POD? A: You can register your Pocket POD by logging on to www.line6.com. Once logged on, go to the My Account section of the site and then click on the Registered Gear link off to the left hand side. Q: Where is the serial number on my Pocket POD? A: The serial number of your Pocket POD can be found inside the battery-housing compartment behind the top right battery. Q: How do I update the flash memory on my Pocket POD?A: Connect your PocketPod Via USB to your computer, then run the Line 6 Monkey application. If your software is out of date (or you want to reflash for trouble shooting purposes), you will want to update using the following directions. 1) Select the "flash memory" to highlight (in blue), then select "update selection". 2) If Monkey asks you to register your gear, you can select "remind me later". 3) Select "I Accept" for the software agreement and select "continue". 4) Follow the directions, then select "OK" 5) Select "yes" to continue. 6) Wait for the flash memory to update and be installed. 7) Turn your Pocket POD Off, then on, then select "OK". 8) When your unit has been successfully updated Line 6 Monkey will look like this: Q: My update stopped in the middle of the process? A: During the Pocket POD update using the Line 6 Monkey software on a Windows Vista (32-bit and 64-bit) machine, the update may stop and will not continue. This may occur on certain USB ports. This issue can be verified if the progress bar stops partway through the update. Note: If the update does stop, the system will not respond to requests to shutdown the computer, even after force quitting monkey. After disconnecting the Pocket POD, the system can be shutdown. The Pocket POD remains in boot mode after this occurs. Reconnecting to Monkey and re-installing the firmware update does recover the Pocket POD. Please make sure to test the Pocket POD on every USB port on your computer while troubleshooting this issue. Completely remove any USB hubs, even if not in use. PocketPOD Presets.pdf
  14. Hey everyone, I just got a awesome Spider MK 2 HD100, and iam really happy with it, but it has come with the older floorboard with no connection to pc so I have bought a midi to USB cable to connect from the head into my pc but everytime I begin the firmware update i get a few popup windows open saying everything is ok click "yes" to proceed and then tick the user agreement and then i get a error window with the code 8000000, any clues please? Windows 10 btw. Cheers. Shaun.
  15. I have an POD XT which when plugged into Monkey via USB, the software stated I needed up upgrade the Flash to 3.1. I clicked to update but the process seemed to take an extrodinary long time to complete and during the process, I noted that the screen of the Pod had 'Error Code 02' dispalyed. I reset the Pod as requested but as soon as the screen turned on, I got 'ERROR CODE 02'. I tried all the buttons, tried turning dials and nothing had no effect. On research, I found that Error Code 02 relates to an issue with the Flash Memory. It seems to be a common issue that Monkey updating the Pod can corrupt the Flash, making the Pod useless. I tried putting the Pod in safe mode using the 'Save' / 'Edit' keys which did nothing. I tried safe mode using the most left black square button, again nothing. I tried the second black square button which put the Pod into another safe mode which checked the memory, this test passed. On the Monkey, the Flash was greyed out and I couldn't update it. It recognised the Pod connected via USB but couldn't establish the connection. I tried different USB cables, different USB slots, even another power supply and got nothing but the Error Code 02 on the screen. ** SOLUTION ** On a side line building up my rig, I had purchased a second hand Edirol UM-1SX which is an old fashioned Midi USB interface box, which I was going to use with my keyboard. I'd also just purchased a couple of brand new Roland Midi Cables. Once I setup the Edirol UM-1SX with my computer, the Pod XT was recognised by Monkey. I set this up by NOT using the USB cable but just connecting the Pod via the Midi Cables via the UM-1SX. Just an important point with MIDI cables, Computer Out = Pod In and Computer In = Pod Out. Now the Pod was connected to the Computer, Flash was able to update via Midi and installed to the latest Flash 3.1. Once installed and turned the Pod off and on again, I disconnected the Midi cables and connected the Pod via the USB to use Line 6 Edit. From here, no problems in editing and installing my tones. Happy days, broken Pod to working Pod. Hope this helps.
  16. Hello All Anyone used E & M in Milton Keynes to get their HD500 repaired? Suffering from a sick HD500. The thing has never left the house from new. The unit was left untouched for around a year and on powering back up I received 'Update Flash' message. Carried out the procedure without incident and now the unit will boot up in one of two ways: 1 Only controllable from HD500 edit software except for volume/tone knobs which appear responsive 2 Very rarely everything working as should be. Trawled this forum and followed all the advice of reflashing etc however could never invoke global reset via the power up/ left button method. Anyway back to the original point, the line 6 site says E & M are the repairers in the UK - has anyone tried them for this kind of fix.? Thanks for reading Steve
  17. Hi everyone, first time here. I just bought Helix and got their USB flash drive. However, the drive seems corrupt, I couldn’t open it neither on Mac OS X nor in Windows. Is there any way I can get the contents from the drive? I don’t want to go back to the store for such a small thing. By the way, this thing is awesome.
  18. Here is how to update the Firehawk 1500 step by step: Note: The versions of the drivers and software may have older versions. Make sure to always select the latest versions. For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk 1500 you will need to install the driver for the device to your computer. Open a web browser and navigate to www.Line6.com/software and select Product: Firehawk Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. 8. Now, let's download the updater utility. Open your web browser, navigate back to www.Line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection, the latest choice will always be at the top. 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most Windows browsers, alt + command + L for Safari on Mac. Or the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  19. I have tried and re-tried but can't seem to get this done. My laptop runs win7. I've got Monkey at 1.71, updated the USB firmware to 1.04, re-booted both POD and laptop ad nauseum, even turned off my Norton... but whenever Monkey tries to update the FW, it thinks it's successful yet shows the driver at 4.2.5.1. My goal is to get my hd500 from 2.32 to 2.62, but I don't want to even attempt this if I can't even get the drivers to update. Anybody got any ideas? Also, when updating the POD Flash Memory, am I supposed to hold down a nav button and power it on somewhere in the process? THANKS (in advance)!
  20. My M13 is booting up in a strange way. Only the far left screen is on and it says something like "flash,sd, midi, jacks". Has anyone had this problem?? Please help.
  21. Hi, I tried to reset my POD HD 500X to it's default factory setting by reinstalling flash memory using Line 6 Monkey (as recommended in the guide). But to no effect, all my input/footswitch settings stays exactly the same as previously. Beside reseting preset banks it seems like it had no effect on the settings of POD at all. I specifically would like to reset Global EQ settings but also few others. I'm using latest drivers for USB etc http://i.imgur.com/tJWODXE.png
  22. Hi mates, got a question. I'm flashing my pocket pod from 1.0 to 1.1. How much time to complete operation? my progress bar is stopped from lot of minutes... on pod i read "loading Update". something is going wrong? can i disconnect the pod? regards Samuel [iTALY]
  23. Here is how to update the Firehawk FX step by step: For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk you will need to install the driver for the device to your computer. open a web browser and navigate to line6.com/software and select Product: Firehawk FX Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. Make sure the Firehawk is turned on attempting when this. 8. Now, lets download the updater utility. Open your web browser, navigate back to line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection: 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. OIr the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  24. Last weekend, I connected my HD400 to my laptop for the first time in a VERY long time. Line 6 Monkey told me there were updates. So, I figured why the hell not. So, I told them to run. While the update was being performed, Line 6 Monkey popped up an error message saying it had encountered an error and would be shutting down. When the update started, it said that the FULL update should be run uninterrupted so I left the HD400 sit with it saying DOWNLOADING.... for a couple hours. I came back and it was still like that so I assumed that things got messed up and I'd have to start over so I powered it down. Only thing is, now it won't power back up properly. I get a message that says DSP BOOT ERROR then NOTHING!!! I've tried resetting to factory settings. I've tried using different cables, USB ports etc and nothing. Please help. Can someone tell me where to go from here to fix my HD400?
  25. Hello! Upgrading my Amplifi fx100 to 2.10.00, first time (from 1.01.0). Installed Utility, plugged it in USB 3.0 port (Windows 7 64 bit). Launched in firmware update mode. Pressed Next in the update utility. Seeing "Update In Progress. Do not turn off or unplug your device at this time". Progress bar is empty and it's saying "Installing firmware update...". One hour passed with no changes. How to cancel/retry upgrade process without a risk of having entirely broken device?
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