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I am a long time Line 6 user. I have 6 Variax guitars and gone through the gambit of POD's. I just recently purchased a Firehawk FX because I am now traveling weekly in a Praise & Worship band and I just needed something basic. All the presets seem to work well with the exception of the "Country Tremolo" When I use that pre-set (of even when I saved it to a user location) I must tap or touch the FX button to get the tremolo to work. Once I do that it starts working - I then go to another location such as Acoustic Chorus and it works just fine. When I go back to the user location (or preset) for Country Tremolo I have to again tap or slightly turn the FX button to get the sound to work correctly. I have re-flashed the unit 2 times via Line 6 updater......needless to say I cannot continue to have to reach down and tap the button with my hand or foot to make the Tremolo work each time. Not that I use it a great deal, however, I do use it enough that it will be very inconvenient and then very frustrating to have to continue to do so. I am communicating with Line 6 Tech support but waiting 3 days in between "Try this" or "Did you try this" is getting almost as frustrating as the issue itself. Has anyone here had the same issue or able to give me suggestions on a way to fix this? Thank you in advance for any suggestions - I am willing to try anything at this point - even sending it back and keeping my POD HD500X. Regards, David