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  1. The joystick on my Helix Floor no longer responds to push or rotation input. It still functions in the 4 directional push mode, but that is all. Have tried global reset without success. Anyone else experienced this and is there a fix?
  2. This is my goal. I want to set up the bottom row of buttons to be specific tones. Example: metal/clean/classic rock/acoustic Sim. Then I would like my top row of buttons to be stomps that I can add to any given tone from the bottom row. Example: phaser/pitch shifter/boost/chorus. Is there any possibility that the helix can be set up this way? Essentially, this is the type of setup that I use on my XT LIVE.
  3. Is there a way to have the AUX IN simply be used to plug in a playback unit so I can play on top of pre-recorded music (using headphones)? I don't want my ipod that's plugged into the AUX IN to be colored by my guitar preset tones. Do I have to go out and buy a 2-channel mixer for this or can the Helix do it on its own?
  4. Sorry for this rookie, pre-sales question: I am considering buying a used Helix Floor and I'd like to understand how the versioning of the hardware device works. For example, if I find a used "Helix Floor' on Reverb.com, can I assume that they are all the same since the Helix Floor was originally released and that an older one is as good as a newer one? The only difference would be the firmware, which can be upgraded on any unit? I'm just having a hard time understanding what is the latest version of the hardware. I know the idea of a hardware version is changing, and that you can buy once and benefit from future upgrades via firmware, impulse response packages, etc., but is that completely the case? I just don't want to purchase a legacy hardware device. Thanks.
  5. Hello everyone. I have a Variax JTV 69 and in connection with my Helix I have the problem that after a while with different presets my alternative tunings no longer behave correctly. For example: I have an acoustic guitar with an E major tuning, which suddenly takes effect on all of my presets after a while. I also programmed some sounds a semitone higher, these also no longer work after a while. If I unplug the Variax cable and plug it in again, it works fine for a while.. I have a Helix Floor and a Helix Rack, the same problem with both. My colleague has a Shuriken, which does not have the problem with the same presets. Does anyone have an idea? Many Thanks Markus
  6. Tested with my Helix Floor, HX Stomp and HX Effects. None of them are sending Looper MIDI Out commands anymore after the 3.0/3.01 firmware. Also... The label "Redo" no longer appears on the Helix Floor or HX Effects Scribble Strips.
  7. Hi, My Helix output is clipping and I want to resolve it. Any help would be greatly appreciated. The following is going on: I have a preset with a minotaur + sovereign distortions, both mild distortion and not set on very heavy settings -> Fender twin (channel + Master on 10) -> split block Path A: Twin Cab, Reverb, EQ. (output left) Path B: Phaser, Mystery Filter, Delay, reverb, EQ. (output right) Input Pad is on. I play a stratocaster with singe coils into the unit. Headphones are Beyrdynamic DT 990 Pro 250 Ohm Path B is clipping. When I turn off the MysteryFilter, clipping lessens but still happens. With both the Filter and the Phaser turned off, clipping is no longer the case. Is this just too much or shouldn't the clipping appear? thanks for any thoughts/solutions.
  8. Can you use Helix Native Plug-in in Pro tools with the helix floor? While recording I want to be able to use the presets on my helix floor and upload them onto my band members helix native. This would allow me to use the helix floor as the controller for the tone that is being recorded thus allowing me to change the tone after if needed while listening back, this would then remove the re—amping process and need for wet-dry recording. They could communicate similar to helix Edit and helix floor, and allow for real time adjustments and tone thanks
  9. Hello - I followed the instructions in Line6 website to upgrade but my computer crashed during the upgrade process. Now my Helix floor displays "Boot Failure. Entered Update Mode!" with :-3 error code on the top left corner. Should I send the unit back? I was planning on playing with it all weekend and now I am screwed. It seems the update progress was about 50% when the computer crashed. I tried uploading pictures here but does not work, will try to reply with pictures. Thanks for your help.
  10. Greetings, I used a POD XT Live with a Variax 300 for a few years and I remember using my PC to create my own tones, including a custom metal tone, 12 string acoustic tone, and a sitar tone. The Pod came with a physical manual that was easy to flip through, and I had no problem editing things with the PC for both the POD and the Variax. The Helix Floor and the Shuriken are different beasts, and I am experimenting with the software and trying to compare it to the Pod/old Variax stuff. There are many new options and features that I need to learn about, and I find it easy to get lost in the options, or add something that mucks up the tone. I was in a motorcycle accident which messed with my memory a little bit, and I can't recall exactly how I used the old software as far as combining my Variax edits with the POD edits. Other than reading through the PDF multiple times, what are some good sources to learn about each feature of the Helix? I will be looking to create a unique metal tone, a couple of good acoustic tones, and will make a sitar tone, to start with. I am also looking to experiment with alternate tunings. I will be looking to record with the Helix, and I want to learn about using the MIDI capabilities. I am going to be getting MIDI software which will allow me to play different instrument sounds with the guitar, and I am wondering if I can somehow implement such software with the footswitches on the Helix. I am also wondering if it is possible to record what I play on the Shuriken/Helix into a *.mid file for further editing, or to import them into Powertab or some other tablature software. I have a Roland UM-One USB/Midi cable, with the in and out connected to the Helix. Any resources to help a newbie would be greatly appreciated. Many thanks! Quietus
  11. Hey folks! Looking for some help here regarding snapshots as I can't seem to find my specific question in any forums or tutorials... I downloaded a few free presets, and they are great, but were created as individual presets for each tone. (ex. Preset 1 = Clean, Preset 2 = Rhythm, Preset 3 = Lead, etc...) I am wanting to copy those individual Presets, and paste it into one preset utilizing different snapshots, but can't seem to find a way to do this in HX Edit. I currently have my Helix in Snapshot mode, and would like to consolidate these great tones into 1 preset. Is there a quick and easy way? Thank you all for the help.
  12. I've bought the line 6 helix LT second hand. I think its not the original power cable, instead they gave me a 10A 250V power cable, will it be healthy for the helix? or should I search for another power cable that's just 240V?? Because the helix LT Power Requierements are from 100-240V
  13. I have a problem with volume pedal and their settings. On some of my Patches the volume goes from 0-100. There is no gradual rise in the volume. On others 10% sounds like 10%. When I look at the setting they seem to be set the same way. Is there something I am missing? I just want to be able to increase my volume pedal and have the volume increase accordingly. Any help would be greatly appreciated. Thanks
  14. Mods remove if not allowed (didn't see a classifieds section). Looking to trade a brand new Helix Floor unit for a Rack/Control. Had it less than a month, never put on the floor, the thing is brand spankin new (box and everything it comes with included). Will come with Brand new Helix backpack Just feel more comfortable with a rack unit for live gigs, seeing if there are any people out there open to a trade... Thanks
  15. Hi everyone, First time poster. I have read through the topics here on the forum but it seems like the topic has not been covered. Been using the helix floor for a year now. Great piece of gear! It is in my understanding that using snapshot is the way to go to change parameters with a patch without the ''sound gap'' you would get by switching presets. So I've been using snapshots for in-song changes, and presets for song-to-song (which seems to be common). Until now everything worked fine. I updated to 2.82 lately. I have a couple of presets based on the same ''rig''; the only thing that tends to stay the same would be the amp settings. Effects and snapshot changes. Last week I started to experience a ''sound gap'' (like the one you get when you change presets). Strangely, it seems to be related to when 2 presets are the same, within the setlist. I tried to build the preset from scratch instead of copying it, but as soon as I match the amp settings, I get that problem when I go through the snapshots. I don't know if someone encountered a similar problem, or even if I did explained it well, but if anymore encountered a similar issue, or have a fix... Thanks in advance for your help. English is not my primary language but I'll try to give more details if some of you have question Thank you, Cédric
  16. I have recently purchased Helix Native in its 1.82 version and upgraded my Helix LT to 2.82. I was hoping to control Helix Native directly from my Helix LT, (switch Helix native presets from footswitches, use EXP pedal....) but i did not find any indication that this feature was existing. Can somebody tell me if this is possible ? or will it be possible soon ?
  17. Hello all, I know this topic has probably been covered, but I couldn't find all the answers I was looking for. First, I am strictly an at home hobbyist with no gigging aspirations in the near or distant future yet. I have not been playing guitar very long, but I was looking to upgrade my amp and stumbled upon the helix route. It intrigues me because I feel I can get more tones at lower volumes than a tube amp. Also, I like to play a lot of different styles (John Mayer all the way to high gain stuff Killswitch, Tool ect), so the amp/cab simulation might be a better route than having multiple amps and pedals. So I have a couple questions. 1. Stomp, LT, or Floor? Is the Stomp too limiting with 6 blocks? Will I be looking to upgrade to a bigger model in a year as my effects and playing knowledge increases, or is it perfect for my situation? For a regular Joe schmo, is the floor worth the extra money over the LT? (I am in no rush to buy right away, I want to do my research, and will save the money to buy what's best for my situation.) Also, any disadvantages to buying used when it comes to software/registering the unit? 2. For my situation, do I get studio monitors or a FRFR PA like the headrush units. I want to be able to play/ practice without having to wear headphones all of the time. What would sound best for all genres at moderate volumes? Any brands or suggestions (Moderately priced) 3. What's the deal with a headphone amp? Saw someone say the LT does not have a headphone amp and that they would need a separate one. Do I need one to use headphones in my scenario? 4. Last one, a lot of people say you will not get the "amp in the room sound" and will sound like a amp micced up through a PA. What exactly does that mean. For me, the new inexperienced player, will I even be able decipher the difference because my ear isn't trained? I've never micced the amp I have now. I know to some, these questions may seem elementary, but I'm ignorant in the multi effects realm and still green in the amp/pedal/gear world. I was just looking to avoid playing the tone chasing GAS game if the Helix can cover a lot of the ground. I also know a lot of people will tell me that I have to try them. I respect that, but I want your guys advice because I am so Uneducated in the area of multieffects, I'm not even sure I could make that decision solely off 30 minutes to an hour of noodling around with a unit in a store. Any advice is appreciated. Thanks
  18. HX Edit 2.82 bug with Customizing a Footswitch Label in command center. Cannot name more than one footswitch. I have to go on the Helix Floor directly to name them. Is it a known bug? I haven’t seen anything about this in the forum. thanks in advance.
  19. I have a Helix Floor unit in excellent condition that I'd like to trade for the rack mount with the controller. Also, I will include the Gator G-TOUR PEDALBOARD-LGW ATA Wood Tour Case. I am a touring musician out of Nashville and I want to build a rack for touring to include my IEMs, Wireless guitar unit, and rack effects. So, moving to the rack model will just make life easier. (I hope LOL!) If you're interested feel free to email me at blackburnguitar@gmail.com and we can work out the details! Thank you!
  20. Ehy guys I have a question. I’m going to buy a new helix but I don’t know which one. Is there any software or hardware difference between the rack version (with the controller and a expression pedal) and the floor version? Thank you all
  21. Hey everyone, This is my first post as I'm new to the Helix, so thanks in advance for any help! TL/DR at the end... I've been playing professionally for about 13 years, all that time using my GT-8 into a PA (my version of an FRFR, I suppose, when I built it all those years ago). My main flow is musical theatre orchestra pits, so a lot of shows require a crazy amount of tones and switching. I recently got a helix while I was in a long run – I left the GT-8 at the gig and started playing with the Helix and building some tones. Fast forward to last week and I started rehearsals for a new show. It's a heavier-ish rock and roll show and they're setting us all up Fender Super Sonic heads that will go into Palmer load boxes. Here's the thing – I've been programming patches for this show, getting really insane into amps/heads/speaker cabinets/IRs for each specific tune (some of them are real songs from the '70s, some of them are songs heavily inspired by artists from the '70s, so there are some rather specific tones I'm trying to land on and that the composer and music director are looking for). Yesterday during the first load-in from the rehearsal space to the theatre, I semi-casually mentioned to the sound designer (when discussing saving space) that, oh, we could possibly get rid of the Super Sonic for my rig since everything can be handled by this amazing piece of technology I have at my feet. I'm not sure if he didn't understand what I was saying, if he's not familiar with the power of the Helix, or if he just has a very specific vision in his brain, but he more or less squashed that idea right away. I'm not trying to ruffle any feathers – especially when the sound designer has the credits that this guy does and they brought him in from New York just to do this show – so I just said, "Great! We'll find a way to implement it all." So, my ultimate question is this – what's the best way to implement the tube head, Palmer load box, and my Helix? I imagine it's something with the 4cm, but I also don't want to ditch all of the amp/speaker emulations I've worked on. I will if I have to, but I'm hoping to keep the Roland Jazz Chorus sound for a few things and the Marshal Plexi sound for a few things and the Vox sound for a few things ... you get the idea. Sometimes it might be rad to use the Super Sonic in the chain, as well, but – then am I able to use that head in my chain (4cm in an effects loop?) but still use a speaker/mic model? Sorry if any of the questions are dumb or obvious – I'm just still new to the Helix and all its glory. Plus, it's super rare that a theatre will set us up with an amp and load box and not rely on us for all of our own equipment, so it's just not something I'm super practiced on. TL/DR: Best way to implement Helix, Fender Super Sonic Head, and Palmer load box while being able to use the sound of the Fender head AND/OR amp/speaker models I've built in the Helix depending on the patch. Thanks so much again, all! Cheers, PJ
  22. Hi, fellow Helixoids! I've just released 13 new Helix sound sets, available at the Helix Marketplace. I've taken an unusual approach: While we all know that Helix is great at mimicking classic analog gear, I've been exploring Helix as the unique and powerful instrument it is, with an emphasis on startling new tones that could only have been created in Helix. I think these sounds will appeal to restlessly creative players in search of new tones and textures. (Admittedly, they're probably not suitable for REO Speedwagon cover bands.) Each board sell for $13 and has its own demo video at the above link. There's also a combo back offering all 13 sets at a 40% discount. Its demo video, which provides a taste of all 13 products, is a good starting point if you're curious. Thanks for listening! :)
  23. While updating my Helix floor, it gave me "Boot Failure. Entered Update Mode" message on the pedal. After waiting half an hour it was still the same, so I canceled the process. Upon Rebooting the HELIX same message showed up again and again. I tried changing usb cables and usb ports on my pc and it still did not work. WHAT IS HAPPENING? I need my pedal back :( Help!
  24. Just attempted the 2.81 release update, got halfway through (according to the red bar in the updater) had one "click to continue" then it all went to hell Idled for over four hours. No motion on the progress bar, Helix floor display reads :-3 in the upper left, Boot Failure.Entered Update Mode! with the squiggly line animation underneath. HELP! I wanted to use this at a gig tonight!!!!
  25. I have had my Helix Floor for 3 years, and as time has gone by, my tab/tuner switch has started to malfunction. When I hold to enter tuning mode I will sometimes get a tempo change to a very low tempo too, and as I press the switch to exit tuning mode, I will sometimes get a tempo change to tempo 240. As the warranty has expired, I opened the chassis to see if there were any components inside that could be changed, but it looks like the micro switches which are underneath the foot switches are hardwired to the system board inside. Has anyone found a solution to this problem? Can the microswitches perhaps be cleaned in some way using a special electro-lubricate of sorts? Or does anyone know what it costs to change the whole top system board inside? I was hoping for a fix with the latest patch, since the release notes said something about dirty switches and a bug fix, but the problem remains.
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