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Help needed! Firmware 2.11. Brand new unit. Reason for posting is that I can't find this problem described anywhere else on the internet. Been programming on helix (using out of the box 2.01) for an upcoming tour and tech rehearsal for the last few days. Solid 8 hour sessions of tone finding, each day. Zero problems. I had my guitar in the Guitar In, L/Mono 1/4" to amp, Send 1 to Powered Monitors. Pretty standard, nothing too strenuous. Randomly, this clicking starts coming through my amp. Very quietly. Then disappears. About 10 minutes later it has overtaken the entire output board and no signal is heard from the guitar. [uPDATE: even through the USB outs... which have not been an issue for me as I only need the unit for live mainly, but worth seeing if the problem was there, too... which it is!] I've tried every combination of things to find a solution - every jack cable in every jack in and out... every xlr cable in each output... this click is everywhere and no sound is coming through from the signal chain that's loaded. I even tried updating to 2.11, which didnt work. So I tried a rollback to 2.01, 2.00... but to no avail. The click starts during the loading screen, about halfway through (time wise). It sounds like a digital sample rate mess up somewhere in the deep dark internals... Any help I would be so unbelievably grateful for!!! Thank you!

Hi everyone, Just released a new video. This one focuses on (modern) Metal sounds with the Cali IV amp model. I tried to make it as heavy as possible... After the song I also explain the preset and OH IR's I used. If you have any questions I'd be more than happy to answer them! Note that the bass parts were also done with the Helix. Enjoy! https://www.youtube.com/watch?v=uN6hIRc9nv8

Is anyone else experiencing this issue? I'm on a patch and then change to another patch and the unit hangs. The sound still works but all of the buttons are inoperable and the helix control floor unit does nothing. I had the same problem in 2.10 but now it's worse. Not Going to take this thing live with this kind of stuff happening. I had heard that Pete Thorn went back to his pedal board setup alone without the Helix. I wonder if it was because of little issues like this. Anyone else experiencing the same problems?

Hey guys, I recently bought my Helix and so far I'm really happy with it. The song is the first I wrote with the Helix. Every guitar and bass you hear comes directly from the Helix with some Ownhammer IRs. For the drums I used Superior Drummer. https://www.youtube.com/watch?v=gQD5-HzWnLw Hope you enjoy it :) I'm glad about any kind of feedback. And happy new year of course!!

Hi everyone! I'm new here but definitely not new to Line 6 as I have used their gear extensively for the past 15 years or so. I got my brand new Helix a few days ago and I am very happy with it! I made a video for my YouTube channel in which I give my initial impressions, show off some sounds (in a full mix, bass included) and I also talk a bit about using IR's with the Helix. I hope you enjoy this video, I sure had a blast making it. I'll be doing way more Helix videos in the future so if you are interested in seeing more please hit subscribe. If you have any questions I'd be happy to answer them all. Cheers! https://www.youtube.com/watch?v=AYv_oCBCQ2M

Having a possible brain fart here, back when 2.01 came out I successfully updated my Helix. But now I have a new PC and am attempting to download the 2.11 editor first before the actual update. I have my presets and IRs backed up on my mac already, So the download page is a head-scratcher for me, no Editor link anywhere. Anyone? Thanks in advance!

Hi Guys, anybody tried synchronizing tempo on Helix with MIDI CC from DAW? I used to this with POD HD and it worked fine but doesn't seem to work with Helix. Here is what I do: Helix manual says Tap Tempo is MIDI CC #64 with values 64-127. So I assume any value in this range is fine. As DAWs often don't send the same CC value repeatedly, I send values 127-126-127-126 etc. in sequence. Nothing happens, preset tempo stays the same. Just to check on something more obvious I change the CC to 57 (FS10) and voila, now the footswitch diode blinks rhytmically. So my setup seems fine, sending CCs works fine for #CC 57 but #CC 64 doesn't seem to affect Helix. Anybody tried and succeeded or has any hints? I'm on the latest firmware 1.10 and drivers (coming with Helix app 1.11). Helix is connected via USB to my Win 8.1 laptop. I tried sending the MIDI CC messages from FL Studio and Cubase, the same result (i.e. nothing...). Thanks for any help. I think I'm gonna raise a support ticket now...

I bought helix, but I get an error in updating. Moreover helix can not start. And the following message is now displayed. â€Boot failur.enterd update mode!†I did it all as instructed on the homepage. But somehow I can not update it. I have not heard any sound yet. I'm sad...

I've seen a lot of people mentioning to connect their ipad/iphone through the USB on their Helix to use Loopy, metronomes, etc. just curious how, and what you need, to actually set this up. Thanks in advanced!

Just picked up a helix this weekend and so far I'm loving it! First order of business was to recreate my main patch that I've been using for years on my HD500X. It's based on a Dr. Z model and I've been really happy tone wise. Quite honestly it was the additional features, routing, options, etc that drew me to Helix. I wasn't unhappy with my tone at all. So anyway I built the patch in Helix and thought it would be fun to A/B them. Here's a link to it on Soundcloud. Dr.Z amp and cab, some reverb, delay, and a couple of tube screamers. I'll take a few guesses on which is which before I say what's what, just for fun :) https://soundcloud.com/chuskey/helix-vs-hd500 Technical bits: Used a Variax via the VDI. Captured the dry signal via USB and reamped, so it's the same performance for both tracks.

Does anyone know if there is an archive anywhere of all the previous firmware updates, including the original factory firmware for the Helix? Also, I'm guessing it is necessary to pre-install whatever Helix editor goes along with the respective firmware, so is there also an archive of all previous versions of the Helix editor? Thanks in advance for any help.

Hi Guys , After being frustrated with being asked to pay for help/ advice on other Helix Facebook groups, I've decided to start one for all of us! The goal here is to create a positive atmosphere where people are genuinely helpful to each other, and not hoping to make money off of "helping" others. As usual, the things I'm hoping will get done on this group are: 1. Preset sharing and improvement 2. Free IR sharing 3. Links to really great/ the best tone packs/ IRs (as voted on by members) 4. General help and advice 5. Troubleshooting Please join and share the word. https://www.facebook.com/groups/1730763273911707/ Let's make this a success...:)

I'm jonesin' for a Helix but am selling off some gear to raise funds for it. Anyhow, I have the POD HD500X and I'm thinking of selling it but was just wondering how the Helix compares in size to the POD HD500X. I have a nice carrying case for it and wondered if the Helix would fit because I like the case...

Hey Everyone, I was running my Black Russian Big Muff (chicken head knobs) through the effects loop of the helix, as this is a big part of my sound, and was comparing/trying to get a similar tone out of the helix triangle fuzz. I noticed a couple big differences and was hoping some of you might be able to steer me in the right direction. The biggest difference and one that bugged me the most is how much more bottom end and punch the Russian BM had, I attempted at running a compressor and then an EQ(firstly by themselves, then together) before/after the Triangle Fuzz and didn't seem to be able to get it to do what I wanted at all. I also noticed that the sustain on the Russian at about 2 O'clock seemed to be hotter than the Triangle Fuzz at 10. This might be slightly due to the low end loss though. I tried out my rat in the effects loop against the Vermin Dist and noticed very similar results, losing that low end grit to it. Just curious if you lovely people have any suggestions for beefing those up! Thanks in advanced!

I will create a new patch, give it a name, build it exactly as I want, then hit the save button, but the patch reverts to the empty default setting. I can hunch over the Helix, create it and save it and the Editor accepts the new patch. Does anyone have any idea why this is happening or how to fix it? Frankly, it's a lot easier to create patches on the computer and you don't have to put the Helix on the desk and then hunch and hold your forearms up in the air while trying not to touch the touch-sensitive foot switches.

We guitarists have grown up with stomp boxes and FX of various types. The oldest among us remember the day when reverb and tremolo were the only thing available. The idea of overdriving an amp was not even dreamed of (I'm admitting my age). When Electric Ladyland came out people had simply never heard sounds like that. Period. No modulation or time distortion. We had absolutely no concept of how they heck they did this. Frankly, for rock musicians at the time the world stopped on a dime. Holy ___! What was that? One can't describe the experience of turning out the lights, stretching out between the stereo speakers and listening for the very first time to And the Gods Made Love - the manual flanging and the Echoplex - nobody had any idea how they did this. After Woodstock I heard about the UniVibe and got one, repairing it over and over until it died. Later, when the very first Tascam Portastudio came out (another stunning advance) I figured out how to gently tweak the speed up and down when recording a second track to achieve the flanging and it was mind-blowing (manually hitting the phase right on a cymbal hit was like a drug). I recorded a track with a plastic recorder (flute), manually bending notes by rolling the finger tips. Flanging that track beat the pants off of the flute part on If Six Was Nine (young musicians need to hear that song). No stomp box could duplicate that. But now with modern gear such as Helix you can time-mod a loop and play on top of it to get the effect live without a stomp box simulation. As for overdrive, in the early 80's I had my 50W Marshall half-stack modded with a master in order to create overdrive at club volumes and when I received my Boogie MkII it was truly fantastic. Today we are used to all this stuff and I would imagine that there are around 500 stomp boxes to choose from. Helix, its predecessors, and its competitors can offer a ton of stomp FX in a single package, plus modeling, which has redefined the world of live and recorded music. Frankly, the idea of paying $1,500 for such a great device is a bargain. A few years back I saw a posting looking for a guitarist that stated that the applicant "must have a real amp". It sounded funny at the time, but that was when I thought that making two trips to haul my gear to a rehearsal was normal. Now, as long as you have a Helix and a FRFR that can push some air, that's all that really matters. It makes me think that I could make a mint by creating a fake Marshall half-stack that weighs 20 pounds and has a shelf for mounting a FRFR inside. I apologize for using a forum for airing such thoughts, but young musicians are used to being in a world of great FX and in which guitarists didn't grow up learning the licks from Gimme Shelter and thinking they were guitar heroes, but learning the licks of Steve Vai and Joe Satriani. (There are way too many gunslingers these days and too few artists.) Perhaps the budding guitar gods of today might not realize that musicians born before 1957 were here when there was not anything whatsoever orbiting the earth but the moon, when the coolest gizmo in town was a 2.5 inch square portable AM radio with a wrist strap, and where the only sound you could get from an amp was a clean one with no breakup whatsoever. The Helix, along with its competitors, is a godsend and it's nice to be living in a world where older musicians do not have to retire simply because their backs are shot from years of loading and unloading a a couple of hundred pounds of gear three to five times a week. (The Boogie combo was heavy enough, not to mention the Marshall, plus my rack, Strat and Paul.) A Helix, a L3t and a guitar case will do it for me, all on one lightweight hand truck – plus it keeps me in the game.

Does anyone have experience or thoughts on the L3M as a bass guitar stage monitor? I am about to buy a Helix and I would like a nice reference/stage monitor to go with it. My expectation is to have similar performance as a moderately powered 2-10" or 1-15" bass cabinet. I have been playing with my guitarist's Helix and some 3rd party bass cabinet IR's. After a set, we tried the Helix with the bass patches we created and the sound/tone was very impressive through the PA. His L2M did surprisingly well for it's size... but I would like comfortable headroom. On paper, the L3M looks great! I am curious of the L3M user's thoughts and experience before I make any decisions.

I need a digital dilay with modulation, no a echo with mod, is it not the same. I play in a u2 tribute band, in the past i used a m13, pod h500x or axe ultra. These multi fxs has digital delay with mod. M13 has more effects, and betters delays than helix. The better delays i played was in the axe-fx ultra, i think that helix was similar, but no. I hope that in the next firmware update Iwill improve the delays. If this does not happen soon I look for a ax8 or FX2 .

Apologies if this has been addressed. But is there any plan on having a helix 2.0 controller? similar to the FBV line upgrades? Is this even a possibility with the helix rack or does the software limit it to what hardware already exists? I currently have a very integrated midi/loop/rack set up and while experimenting I wish I had more foot switches to utilize similar to the RJM master mind 16/22. I know I could just buy one of those to control midi but I really love how well integrated the Helix control is just wishing it was about 1.5-2 times bigger(1 or 2 more rows). Any chance this is a possibility in the future? Or am I stick with 3rd party options?

Helix 2.01.0 frequently (2 out of 10) starts with the the message "rebuild presets". It takes several minutes for Helix to be ready to play. Anyone else have this problem?

I'm curious what is actually happening if my Helix is set up with a single input (in my case Variax VDI) into a preset where both DSPs are configured to take input from this device in parallel (e.g both set to "Multi"). Let's say on Path 1 I use a clean amp and on path 2 a crunchy one. Is this signal from the guitar shared/split in some way, or have I effectively created the equivalent of two identical guitars feeding two completely separate rigs? I'm trying to understand if this is the same as splitting a single path (Y or X/Y split) or not? Even if it is the same I suppose I could at least take advantage of additional DSP resources by using both inputs from the one source.

Hey all!!! I use my helix to record via usb to Logic 9. Unfortunately Im getting a random popping noise while playing and recording. Why??? It happens when using a clean patch as well as OD patch. Help!! Thanks in advance!!!

Greetings! If you are reading this then you are probably a proud owner of the Helix. With that said, I'm looking for an answer. Has anyone had their presets and settings wiped out in any given situation? I'm talking when a breaker pops, after transportation or even just booting Helix up normally. Has anyone had that issue, or should I really get into the habit of backing my presets up? I use Helix Rack to tour with. It's been absolutely fantastic to use but with touring, you know that stuff seems to go wrong at the most inconvenient time. I'm just trying to gather a failure report. Questions does not pertain to corrupt files that occur from updating Helix - I already knew that was a thing. Thanks folks, and keep on Helix-ing! Jaime Trevino of RockStar

Hi Guys I know the Helix Control is the recommended footswitch for the Helix, but has anyone had any luck getting the helix to Recognise the FBV Express / Shortboards to work with the Helix? I have not been able to get my shortboards to be recognised, which is a shame as i was hoping to use that instead of my FCB1010 with the helix. Many of us HDPRO users that have upgraded, would still like to be able to use their footswiches :)

I saw recently that Robbie Calvo has become a Helix enthusiast. That's great, because he's not only a great guitar player, but a great instructor. I've followed several of his guitar technique training videos on Truefire.com and I thought it would be pretty great if he were to do an in-depth training course on the Helix. Now Truefire.com is focused on guitar/bass instruction, but they did have one of their instructors do a module on how to make the most out of loopers, so some hardware training wouldn't be that much of a stretch for them. Since Robbie's already one of their popular instructors and since he's now become a Helix enthusiast it seems like a match made in heaven. But how can I make this suggestion to Line 6? All the contact information on this site is focused on support or artist partnerships. Truefire.com wrote me to say hardware-based training would normally be initiated by the manufacturer and to suggest it to them. Any ideas anyone? Thanks.