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  1. I was using Helix Edit and during the Update my computer with Windows10 said it was having a problem and shut down. upon restarting the Helix says Boot Failure and cant be detected by Helix Edit and now the Helix is locked-up and wont do anything. Any solutions?
  2. Both of my straps on my Helix backpack have broken at the bottom of the bag. The only things I am carrying in the backpack is the floorboard, the power cable, and 2 instrument cables! Has anyone else had this problem? I would like to think it could hold the weight of the product it was designed for. Please let me know. I took it to a couple local seamsters, but they said they couldn't fix it. Thanks!
  3. Hey all. Just got a helix and still learning it, probably for some time. Got it mainly for church with guitar and found out it has great bass tones as well. I would like to use it live but unsure if it’s capable of doing like my current rig. I’ve searched the manual and forums to no avail. My band goes ampless with in ears. I use a MB 800+ preamp with two xlr outs on it, to the mixer. One is set pre effects to FOH and post effects to in ears. I can adjust all gig long if necessary without affecting FOH. Are the xlr’s out of the helix capable of this? I see no pre/post selectors on the helix itself and find nothing in the settings to do this. Is the helix post only and if I change on the helix it also changes FOH? If so then I’ll stay with my current setup. Thanks.
  4. Okay so I am using my helixfloor in combination with a Mesa Boogie TC-50. It is connected in a 4 cable method with midi to switch amp channels and turn my reverb on and off and some other stuff on the amp. I have the Helix setup in snapshot mode and each snapshot send there own midi parameters to the amp. This is working absolutely amazing for me. This way I can get the most out of my amp without having to use the switch it came with. But now when I upgrade to firmware version 3.11 I get major issues on the midi part. Instant switching of the amp channels does not work anymore there is a hugh delay in midi parameters been sending out from the helix ( I am talking up to 5sec and longer). The helix sends midi signals out faster when there is no sound from the guitar going in to the helix. This is a major issue for me because I need the switching to be instant as soon as I hit the switch I need to be playing. For example when I come from my lead channel and want my clean channel I dont want a distorted amp sound. I tried everything for example after update set everything to factory settings, change midi cc's to avoid known issues in the release note, making sure instant command waiting time is setup properly set up. I tried to rebuild all my patches. But the only fix for now is running on firmware 3.10 If anyone has any ideas it would be really welcome. Because I am afraid that if this issues stays in future firmware updates I can not update anymore
  5. Hello, I recently purchased a Helix Floor and Helix Native license and am just getting started with using them with my MacBook Pro. Although they are both overkill for my playing/recording needs, I was originally in the market for some high-end effects pedals an Apogee GiO guitar interface, so buying a Helix Floor seemed like a better move so I can take advantage of all of the effects in one portable unit (not to mention all of the other features). The Apogee GiO is an older floor-based guitar USB interface for Mac that has programmable effects stomp buttons along with transport control buttons. It's a plug-n-play device for Macs using Logic Pro X, MainStage, and GarageBand. I ultimately chose the Helix Floor and Helix Native so I could do all of that plus take it with me for use with my Marshall combo amp. I have played around with the Helix Floor and the Helix Native plug-in and I love the common interface and ease-of-use. I have watched several YouTube videos on how to create your own macro buttons so I can use the Helix Floor to Record/Stop/Play, etc.;however, most of what I have seen are running older versions of the software, so the menus are somewhat different. My hope is that someone has built a template that I can use similar to what Apogee offers for their GiO product (they offer pre-built, downloadable templates). I understand how the Helix Native plug-in works with the Apple Pro Audio apps; but I need some help setting my my Helix Floor for basic, home recording use. MacBook Pro running High Sierra (10.13.2 Developer Beta) LogicPro X (10.3.2) MainStage 3 (3.3.2) GarageBand (10.2.0) My needs are very basic as I am just playing around at home. I am running the latest builds of the audio apps and appreciate any advice or feedback you can provide. Thank you so much! David
  6. Muy buenas, hace poco me compré una shuriken y ahora estoy pensando en sustituir mi ampli engl invader por una Helix , con idea de cambiar los sonidos de la variax , efectos y ampli desde un botón. Pero tengo la duda de cómo hacer en directo, porque para estar en casa o ensayando el cable que viene con la variax de unos dos metros me vale, pero para directo no puedo estar encima de la pedalera, necesito moverme por el escenario. Alguno tenéis está combinación y tocáis en directo? Hay cables largos? Como hacéis? Ojalá alguno pueda darme una solución. Gracias!
  7. I need help. I have a helix and two powercab 112+. I cnt figure out how to make a preset, with dual mono and two different amps goint to one powercab each. not even when i create two independent paths in helix, can i assign one amp to one powercab. it's driving me crazy
  8. Greeting fellow Helix'ians, :D Sorry if this is a noob question but i'm completely confused :( I have an Engl PowerbaII II, Is it possible to use the Helix as a midi controller for my new cherished amp head or am I eternally doomed to purchase the overpriced z-9 controller from Engl and clutter my work space even more? I would love to use the Helix to control everything, or am I dreaming :( As far as I can tell the PBII has a 1/4 foot switch jack to control the various MIDI functions? Even just changing channels with the Helix would suffice for now. Is this below the answer I'm looking for? :wacko: http://www.voodoolab.com/forum/viewtopic.php?f=9&t=640 Apologies again, I get a bit lost when it comes to MIDI connectivity.
  9. Hi everyone! First of all, I am from Argentina, sorry for my english. Here is my problem: I have purchased a Helix Floor the last week. Everything was going OK with the product until I tried to connect the pedal to my desktop PC (Windows 10) using the USB output with the aim of edit my presets easily (its a little bit tedious to do it manually having the possibility to do if from my PC). The problem is I am not able to do anything using my PC because as soon as I connect the USB cable, the OS says "DRIVER IS UNAVAILABLE"... that is, HELIX appears in my SETTINGS as a KEYBOARD but with that legend below (DRIVER IS UNAVAILABLE). Has anyone has the same problem in the past? As far as I know, my Helix has the last Firmware installed (3.11.0), so, thats not the problem as I read in several topics. Thanks a lot to everyone!!! GABRIEL
  10. I'm trying to update my helix floor from 2.8 to firmware 3.11. I have updated HX Edit to the latest version. HX and it notifies me that there is an update for helix. I follow the prompts and it always ends in the following error message: HX Edit Failed to download firmware update file. Please check your Internet connection and try again. Unknown Error code -2004 I'm not having any Internet connection problem including with other line 6 applications. In fact, the emergency is that I have driven a long way to get to a good Internet connection so that I wouldn't have any problem with that… But since there seems to be some problem, Is there a manual workaround if the automatic update procedure is not working for some reason? OK, so the emergency is over… I just sat here and did it a couple hundred times until it figured out how to do the download correctly. I also swapped out mechanisms like the USB cable etc. The topic is still important to me though in case I ever run into this again :-) Any answers would be greatly appreciated regarding how to manually do what HX Edit it does automatically for me, but cannot always do for some reason.
  11. PaulTBaker

    10 stomp mode

    Is there a way on the helix floor to make it go back to stomp mode after you change banks when you are in 10 stomp mode. The way it works now is when I am in 10 stomp mode, to change presets, I have to hit "mode" which shows the bank up and down on button 1,7... then hit bank up (or down)... and then select the preset. It then shows the snapshots (and banks) instead of going back to stomp mode. I have to click mode again to get to stomp mode.... I have to hit 4 buttons just to change presets when I am in 10 stomp mode. It works like I want when in 8 stomp mode, but not 10 stomp mode. Is there a way around this? If not, is there a way to swap the mode button 6, with the tap tuner button 12? that would help. thanks.
  12. Can someone tell me/show me how to get Billy Sheehans tone from this video or from the song "addicted to that rush." All help will be much appreciated!!!
  13. Hey guys, I'm a huge fan of that good and warm tube amp sounding. I'm a using a Mesa Boogie Triaxis over the past 5 years always with multi FX rack units (PCM 80, Eclipse, G-Major, G-Force, etc.). I have been using the Axe Fx Ultra over the last two months and I decided to give Helix a go. I know it's a amp modeler and its made so we don't have to use anything else... BUT, I'd appreciate if a current owner could share an opinion on how can I wire these two units together. Many thanks!
  14. Hello everybody, I am going to buy a Helix and 2 powercab 112 more and I will want to know what is the best way to connect a helix in stereo with 2 powercab 112 more to have the best sound possible. Use the XLR Doite and Left outputs or the L6 Link? Thank you in advance for your clarifications
  15. Hello All, I'm new to Helix and I've spent a little time playing with the Helix (with firmware 3.11) as a USB audio interface attached to my Mac M1 mini (running macOS Big Sur 11.4). All is well when I stick to a sample rate of 48000kHz but I would like to able to change the sample rate, so I tried to install the Line 6 Helix Driver (1.1.0.) for Mac, which says it should allow sample rates of 44.1kHz, and 96kHz. However, although the driver seems to install ok (the .kext file appears in the /LIbrary/Extensions folder), the Helix Audio device does not allow me to change the sample rate. Has anyone else encountered this problem and has found a way around it? Maybe I'm best to just record from the analog outs to my Mac via my existing interface. Thanks for any help, Dave
  16. I've got a smashed screen, I need to access the global settings, to return the device into 10 stomp box mode can this be done through the Editor, or is there a cheeky short-cut button combo? Thanks
  17. i am wondering if there's a CC message that can access to the snapshot mode
  18. Hi, I am currently having an issue where the mouse cursor is offset in Helix Desktop App (only with this App). The easiest way to describe this is by putting my mouse over a certain action/window/block Windows is detecting that the mouse location is actually somewhere else. From searching it seems it's a common problem with some apps but can be easily fixed, example - https://steamcommunity.com/app/233450/discussions/0/35219681600074414/ I tried some of the suggestions found online, for example: Disabling Windows 10 scaling, changing application DPI scaling behavior, changing resolution, reinstalling, but still I have the same issue. Using Windows 10 with latest Updates and latest Helix software. Screen resolution is also 1920 x 1080, but like I've mentioned I have the issue regardless of resolution size. Can anyone help me? Any suggestions? It's currently very annoying using the software on Windows. Thanks.
  19. Hi, I use a (Hardware-) Helix for all my recordings and especially the way of "recording dry and processing afterwards" (with Helix Native) works fine - but only for the source Guitar-In (USB-7). I recently tried to do the same with a mic-signal and expected the unprocessed signal being available on USB-8 but I have no opportunity to select the source "USB-8" in my DAW (Cubase 10 on Mac Catalina). A deeper look in the Studio Setup of Cubase reveals, that only the Inputs 1, 2 ,7 and Outputs 1,2 are marked active, the remaining ports are shown as "Inactive" (and I cannot alter the state in "Studio Setup" of Cubase). In Global Settings of Helix "Re-amp Source" points to USB-8 and is assigned to "Mic", which imho should be correct. So, any idea how to switch the "Inactive" ports to "Active"? Thanks in advance ;-)
  20. First, I'm venting... very sorry! I have a helix lt, with a PC 212+ and a PC 112+. I was going to use the 212 for bigger gigs and the 112 for smaller gigs and practice. I have had line 6 stuff since the pod 2.0 and have loved everything. played for years with a dt25 and HD500x. The Dt25 was flakey, but sounded great when it worked. I got a helix right before covid, so I have only used it out maybe 6 times. I just got the PC's a few months ago and have used them 3 or 4 times. I play a little bit of everything, but the really heavy stuff (that scares me :)) I will go back and forth between stacking the cabs, leaning both cabs back, or just using one of the two. I play (mainly fiddle with settings) for at least 2 to 3 hours everynight... really. I heard about the HF problem, so I saved a new patch on each PC called PTB Raw. I was using the LF Raw. I play a Les Paul, tele, and a yamaha ES 2??? (hollow body electric with soapboxes).... It was sounding great. I just got back from out of town, and it sounds like the speakers are blown, (I don't think they are)..... it sound horrible. I tried all 3 guitars, tried one or both of the PC's, tried using different speaker models on the PC, going back to LF Raw.... all sound very brittle and very harsh... especially with the cabs leaned back (I know I am getting a more direct hit from the speaker then) One other thing.... I have ALWAYS used the ampeg 1x15 cab..... even going into the LF Raw. That was sounding nice and smooth last week. This is probably a different discussion, but the 1x15 cab is the only way I could smooth out the helix. I tried all the cabs, and they all sounded too brittle. Ok, so some one tell which button to press to make it sound good again :) .... as I said, I'm venting :0 thanks for getting this far!
  21. Forgive my noobness here. I have searched high and low on YouTube and have read the manual (pg. 56) for the Helix LT. So I am reaching out for help for the very first time on here. All I want to do is track my usual XLR out signal into my DAW via inputs 1/2, while also having a dry signal recorded as well. The issue I am having is, when I select input 7, no signal is coming through. My current set up is a UAD Apollo Twin with an 8 pre Scarlett coming in via ADAT. I have my in and out in Logic set to my UAD Apollo. I can not for the life of my figure out how to set the input on a track to receive the USB 7 signal. My output of the helix is set to Multi, and my ramp source is set to USB 7. Thank you!
  22. I’ve been thinking about getting a Shuriken and Helix LT, but given it’s been a few years since they were released I was curious if there is any product refresh coming that I should wait for. I know there are frequent software updates, but curious if any hardware updates are inbound. thanks!
  23. Not so long ago, I began to notice that I don't like the sound of helix. The main problem is that the signal does not seem to be hot enough. It's like the volume on the guitar is slightly lowered. And everything was fine before, but I don't remember what update this problem started with. I tried different guitars (prs sc250, esp horizon with emg), tried turning on/off the PAD button, tried resetting to factory settings. Tell me what the problem may be, otherwise I have already broken my brain) I forgot to say that I play through studio monitors, but it also sounds the same when recording
  24. I don’t know if anyone else has mentioned this, but I run my guitar into a external wah then into the helix and one of the analog outs goes into a fender twin reverb reissue, everyone knows this is a loud amp but with the helix in front I can run it a bit hotter and use the volume on helix to tame it to bedroom levels! I know better not to use cab sims with a real amp but with how clean the twin is, I find I get great representations of various amps using the pre blocks as a gain stage pedal. I know this is all obvious, but it’s like finding the toothpick in your Swiss Army knife.
  25. My Helix is not recognized by my computer most of the time. I've installed the driver, and after doing a factory reset, turning it on and off, I can eventually get Line 6 Updated to see the Helix. However, when I try to install updates I'm getting errors (I have a help desk ticket in, too...but my experience with that has not been great in the past). So, now I have no presets and can't install the updates to the firmware, and can't connect at all to the Helix edit app. Does anyone have any ideas? Thanks, Joe
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