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  1. Hello friends, I think this is an easy question and if so I apologize, but I have been more than two months with my Helix in the technical service and with many problems with the product distributor in my area and I want to check the device in detail . In principle, I think it is finally fixed, but I have a doubt. When I press the BANK button (bank up or bank down) to access a new bank of sounds, do the presets of the new bank I arrive at have to flash until I press one of them? It may be normal, but with so much tension built up, I've completely forgotten about it. Thanks everyone for your help.
  2. Is it normal for Poly Sustain to drop out after a snapshot change? None of the Poly Sustain parameters are linked to Snapshots for changes. Anyone else see this?
  3. Hey guys. Not tryna rehash the same old debates, this is a simple question. Anyone in here has owned or owns an Axe Fx 3? In terms of sound, we all know we can create fantastic tones with most modern flagship modelers. The real question here is about the responsiveness of the Fractal stuff. Ive been a helix owner for a while already, and I love all the tones i can get from my rack. Regardless, I went back to buying an amp and pedals because the helix hasn't ever felt like playing thru an amp. It really is a different story. And i don't mean the sounds, i can make my Helix just as fantastic as my Marshall, but, to me, at the moment of playing, no digital modeler has ever felt as nicely responsive, full, and saturated as an amp. Is what many say true? That the Axe Fx provides that 'organic' feel when you play via it?
  4. The Amp model displayed on my Helix LT and Helix Floor does not match what Helix Edit is showing. The Helix LT is new and was just updated to 3.01 as soon as I got it out of the box. The Helix show all the new amps. HX edit does not. And it just shows a random Amp model instead of the US Princess I have saved in my user preset. If I shut HX Edit down and come back to my user preset with the US Princess it show no amp at all. Just a empty block. Any ideas? Computer is running latest Windows 10 Pro.
  5. EXP Squeaks when I put my foot on it to use it for the wah (or what ever). It seems to be scrubbing the side of the opening. I had not put this baby on the floor until the other day and soon as I went to use it well it squeaked and I tried to move my foot to the right and it still dose it , if I barley touch it or move it with my hand it doesn't do it but that's not how I use my regular wah wah or my other EXP, any one else have this happen? I posted in bug thread on this as well.
  6. I am having issues with expression controls on a Helix Rack connected via MIDI to a Roland FC-300 foot controller. The Helix responds intermittently throughout the pedal movements on simple commands such as volume, single parameter values, etc. Pedal and cable are confirmed to be in perfect working order. Customer support has not provided any solutions as of yet. I also found another user with the same issues on a forum thread, tho it's been a dead thread for over a year and no solution was ever posted. Any help greatly appreciated.
  7. This is my goal. I want to set up the bottom row of buttons to be specific tones. Example: metal/clean/classic rock/acoustic Sim. Then I would like my top row of buttons to be stomps that I can add to any given tone from the bottom row. Example: phaser/pitch shifter/boost/chorus. Is there any possibility that the helix can be set up this way? Essentially, this is the type of setup that I use on my XT LIVE.
  8. I run my Helix plugged into my pc via USB and out to a pair of monitor speakers, I run all my pc sound through the Helix and it’s easy to run Helix Edit for experimenting with patches. Recently bought a Marshall DSL1HR and MX112 cab. Thought I’d try running the Helix into the front of that but I get horrendous white noise/static. After much swapping of cables it turns out that it’s the USB cable form the Helix to the PC that’s causing the issue, but only when I have the Helix plugged into the amp, not the monitors. Tries replacing the USB cable with one with two ferrite shields, one each end to no avail. Plugged the Helix into a USB hub which reduced the level of the noise but at the same time introduced a whine/hum type sound. If I connect the Helix to the amp (still connected to the pc) with my Xvive wireless it’s fine, no noise at all. So I could just use wireless, but then I need to remember to keep it charged and switch it off when I’m done Any ideas how to solve the noise issue when using cables? Have tried the ground lift button on the back of the Helix.
  9. I am new to this but, I had version 2.3 on my Helix when I bought it new last Oct. I could not get the thing to do any updates until I bought a new windows 10 computer. I started updating each version from 2.3 up. I did the 2.92 update last night. There was no 3.0 update in Line 6 Updater to choose from. The only version left for me to choose was the 3.01. I started the process at 10 pm and now it's almost 10AM the next morning and the update is still circling. It says UPDATE IN PROGRESS - do not turn off or unplug your device at this time. 1. Should I just let it keep going or should I shut it down, reinstall the 2.92 version HX Edit and start over? 2. It mentions Helix Floor. Footswitches 9&10 (bottom row, middle 2 switches) between steps 9 and 10. What is this in there for? Am I supposed to hit these after it updates to do a factory update? I'm just not sure.
  10. So I am looking to get an XY Midi pad built into my guitar and I want to know if I can use it to control any effects like the Pitch Wham. If someone has done this please share with me some videos or something to show me how it was done. Much appreciated
  11. I recently purchased a Headrush FRFR112 to use live with my Helix LT. I want to use the FRFR112 for stage volume, and the way I used it this weekend was: XLR-out from Helix to XLR-in on the FRFR112, then XLR-out of FRFR112 to FOH. My dilemma is that once my level is set in sound check, if I need to tweak the volume on either the Helix or the FRFR112, it messes up the mix. What's the best way to route everything so that I control my own stage volume without affecting FOH? Do I route one Helix output to the FRFR112, and the other to FOH? How are all of you doing this?
  12. WARNING: Utilizing FX Loop, Send, and Return blocks within the same Helix/HX preset has the potential to cause a feedback loop based on the routing and their position in the signal flow. The volume level and severity of this is feedback loop is dependent upon what is contained within the FX Loops. We strongly encourage Helix/HX users to use extra caution and awareness when using these blocks in their presets. Specifically avoid placing duplicate send blocks AFTER their corresponding Return in the signal flow. This applies to both FX loop blocks which contain both sends and returns within one block as well as individual send and return blocks. For example, if your preset contains an FX Loop 1 block (FX Loop L on HX Stomp), which utilizes both Send 1 and Return 1, DO NOT place a Send 1 block AFTER this FX Loop. The same would apply to using individual send and return blocks. For example, if you have a Send 1 block and a Return 1 block in your preset, DO NOT place a duplicate Send 1 block AFTER the Return 1 block.
  13. Firmware/Editor: Firmware 3.01; HX Edit 3.00 OS: Windows 10 Global Settings: Defined by Command Centre Bug: When copying amp parameters from a snapshot in HXEdit, and pasting to a different snapshot, the original snapshot parameters are not saved. I have a list of similar presets, each with a different amp, and each with 3 snapshots; Clean, Crunch, Dirty. The main difference for each snapshot is to allow changes to the amp parameters, Drive, CH Vol and Master. For some presets, if I use HX Edit to go to the Clean snapshot, I select and copy the amp block, switch to the Crunch snapshot, click on the amp and paste, the "Clean" parameters are visible. I can then amend them as required and save the preset (either in HX Edit or direct on the Helix floor) and everything looks OK. If I switch back to the amp in the Clean preset the parameters now show the values from the Crunch preset. The same can happen going from Clean and/or Crunch to Dirty or the other way. On some occasions it seems to work, but it is very random. I have raised a support ticket :- 397839, received some suggestions, but nothing that seems to eliminate the issue. Lesken
  14. Hi- Just updated from 2.82 to 3.01 for Helix floor. All seems to have gone smoothly, but instructions ("Step Tres") say to restore from the backup that was created prior to the update. Everything seems to be OK. Is this restore from backup mandatory for a reason I don't know about or haven't been able to determine? Wouldn't want to retrograde factory settings, for example. Thanks for your input.
  15. Hello, Helix noob here. Am I able to connect two studio monitors to my helix, connect the helix to my computer via USB, and then with the HELIX Native Plug-in interface play directy through my studio monitors? Thanks in advance and apologies for the noob question.
  16. According to the manual one should use pre amps instead of amps when using a powercab and the Li6 link. I cant get the sound from sounding dull for some reason so I might try this although I havent seen any presets using pre amps..only the amps..which make me wonder.. Hence for the users with a similar setup: what are yr thoughts on this?
  17. Hi guys! I'm brand new to the Helix world and just purchased the Floor. I've just one question (for now): is there any way to change the setting of the FS6 so that instead of the Stomp view, i can choose between presets? "Normal" view is 4 stomp and 4 snapshots, then with FS1 and FS7 i can roam between presets, but could be easier if i can switch to a 8 - presets view (mostly for jamming). If FS6 can't be redirected on presets view, do you have any set-up suggestion to have everything with a couple maximum of touch away? Thanks and keep on rockin'!
  18. Hi all, Bought my Helix floor a year ago and I love it. Been using it primarily together with Powercab and have been quite satisfied so far. But sometimes it feels like I’m missing that tube feel. I had an DT50 combo earlier that I sold but remembered how great it was so I got myself a DT25 head instead now. Now I’m trying to figure out how to get the Helix to work with the DT... I have connected the Helix to the DT via the L6 Link and got sound through the amp. So far, so good... But when shifting to different amp models, nothing happens in the DT? No changes in the topology whatsoever? And I can’t find any easy to understand description anywhere. I guess there are some settings that I haven’t figured out, so if someone in here can help me out I would be greatful!!!
  19. Hi guys ! I have a question because I got really confused how Send and Return blocks work on HX Stomp. I use my HX Stomp instead of a pedalboard and I really like it. Im just curious if one other thing is possible. I want to send signal from my AMP Effects LOOP into the HX Stomp, then run the signal thorugh an IR block and then send it to the PA. So I want to do this : Guitar -> HX Stomp ( used as a pedalboard ) -> My amp input and at the same time My amp effects loop -> HX Stomp ( used for IR ) -> PA Is that possible ? If so - How can I achive this ?
  20. Question about levels... I have a Helix LT. The digital out goes to DT25 (big knob set to control only this). The xlr's (set a mic level and max output since the big knob is digital only) go left and right to a berhinger XR18. The XR18 is my interface to Reaper on a mac. I've had the helix over a year now and have spent hours upon glorious hours tweaking etc. I really love the results! I use the XR18 software to monitor my levels when when doing preset leveling to make sure things are close, then I play some music, play a lead over the same piece to finish the levels. This has worked great. I try to have my levels set so the XR18 software channel level meter hovers around -15. again this works great for getting the presets t match. It dawned on me the other day that the level in the XR18 is also going to be dependent on the trim I have set for that channel. Since once the trim is set, it doesn't change so all my presets will still be level matched, however, the level of my trim will have a direct correlation with the channel volume in the Helix. If the trim is set high, the helix channel volume will be set lower to get to -15. If the trim is set low, the helix channel volume will have to be set higher to get the XR18 channel level to -15. Several questions come to mind: 1) The helix channel volume is not supposed to change the tone, so it should not matter (tone wise) if it is set to 2 or 8. Is this thought correct? 2) would the sound be different (coming out of the XR18) if I had a higher channel volume and lower trim, or does that matter? 3) does anyone else have this scenario now and what do you do? 4) the trim now is around 12. should I change this to zero and redo my patches? Or am I (as usual) over thinking things? :) Would love to hear your comments. Thanks!
  21. Hello everyone, I am using Adobe Audition as my DAW (I have a creative cloud subscription so I'd like to get my money's worth if possible) and can't locate the "USB 7" dry signal the Helix is supposed to output. I have watched the Helix videos and read the posts regarding what to do in the global settings but that doesn't help since the actual "USB 7" input is not showing up in Audition. I can do Stereo > [01S] Digital Audio Interface (Line 6 Helix) 1 or Mono > [01(or2)] Digital Audio Interface (Line 6 Helix) 1 (or 2) for my inputs. Neither of the mono channels produces the dry signal. Am I missing something or is Audition just not capable of receiving all 8 of the usb signals from Helix? Many thanks, Brian **** EDIT **** I realized I wasn't using the ASIO Driver and now I got it to work.
  22. Hey folks I have released a bundle for Line6 Helix with Stock Cabs with the sounds inspired by the songs of Steve Vai: For The Love of God Bad Horsie The Story Of Light Weeping China Doll Gravity Storm Thender Surrender A Bundle for Line6 Helix with Stock Cabs with the sounds ispired by the songs of Steve Vai Bundle of 8 Presets / 13 Snapshots. Ready to use-stock cabs used, you dont need more. Compabible with Line6 Helix, Helix LT and Helix Plugin Firmware version v3.01 or up. Raw sound of the presets, no post production, the true sound from the helix.
  23. So I'm following Richie's settings: and already with only the amp and powercab active I noticed my tone isn't any where near his. His sounds great, mine thin and punchless. As with all my tones since I bought the damn thing.. I've checked the obvious stuff: getting the pc led in the yellow, volumes etc and hence my conclusion is that either the difference is because of: - different guitar - L6 link (I) vs xlr (he?) -both So I figured I could rule out the L6link if some one here has tried both L6 and xlr and noticed any differences. If so, I'm out buying a xlr cable, if not, I'm out to buying a better guitar (esp-ltd-ec300 with emg-hz currently)
  24. So I have been trying to create a Metal/Metallica preset for my Helix LT and I have been having problems. Either it sounds way too over compressed, there is way too much background noise, or the tone just doesn’t sound good. Does anybody have any setting recommendations? I have seen tons of them in CustomTone that don’t sound any better.
  25. So I have the Helix using a Payne Lab K-Switcher to midi control my Mesa Dual Rec. It all works great except when I click either my clean/crunch/or lead channel the led lights up while it is pushed then it goes away. Is there a way to make the LED stay on depending on the channel selected?
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