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Hello all! just a quick one, my guitarist uses a pedal baby with a cab, should he use a pre-amp block without the BIAS settings, or a full amp block? I think the Pedal baby is a class-AB solid state? I might be answering my own question, but I reckon the pedal baby wants a mic level signal... the full amps are line? And the BIAS settings are emulating how much an amp pushes back on the signal... so as the PDBB is an amplifier... it already has its own behavioural characteristics? Looking for what’s correct, not a “if it sounds great it is great” #winky emoji Thanks everyone.

I’ve been thinking about getting a Shuriken and Helix LT, but given it’s been a few years since they were released I was curious if there is any product refresh coming that I should wait for. I know there are frequent software updates, but curious if any hardware updates are inbound. thanks!

I have noticed that when using Helix as audio interface with Reaper that if I shut off the Helix while Reaper is still running, that the computer goes to a blue screen, and says something about a fatal error and starts gathering info to send to Microsoft. Then the computer does a complete restart. I haven't tried shutting down Reaper first but it's still odd behavior. Anyone else experience this? It's a Windows 10 computer. The only other thing that could be mixed up in this is the fact that I have two sets of speakers. One set is XLR from the Helix and the other set is computer speakers from the RCA jack on back of PC. So there are Realtek drivers for the computer speakers and Helix drivers for the Focal monitors. One other thing here that might help some users with a different issue. I noticed loud crack or pop sounds from my new Focal monitors that almost scared me out of my chair the first few times. I thought I might damage the monitors. Turns out that Realtek standard driver appears to have a power down function to save power if the speaker is not used for a period of time. This also happened on my computer monitors but less noticeable. If you don't use any audio for about 3-5 minutes power is cut and then re-ingaged when you start a video or start playiing.....So through Dell I found that there is a high definition driver from Realtek that doesn't have this problem plus he installed Max Audio Pro to manage the audio connections which may or may not help. I have also disabled power saving on USB ports as an after thought because sometimes when I walk away from the computer for longer periods and come back to Reaper and Helix, the connection is broken and HX EDit doesn't work nor does Reaper if I remember correctly. I also think that Microsoft updates can screw up the driver configuration I have now...so watch for that....if needed.

Today I bought my helix and when I opened it up the presets were listed 000, 001, 002 etc. however, after updating the soft wear, the presets are now listed 01A, 01B, 01C etc. I was wondering how I can change it back to the original listing? I find it odd why I have to group my presets in groups of four. Thanks.

Hi All, I made 2 backups prior to updating the flash firmware using HXEdit 3.11. After flashing my helix, I hled down 8-9 and asked it to do a resotre to defualts as per the instuctions. no issue. I then tried to load in my backup and it stops rebuilding on preset 267. (I waited 30 mins to see if it would go past) If I turn the unit off and then on again, it skips this and continues on until the next preset it doesn't like (523), and stops there. If i do the same thing, it skips over it and stops at (524) and so on and so forth. I made 3 backups of my settings. 1 before upgrade on 3.10, 1 after going to hxedit 3.11 and one during the update of the helix process using HXEdit 3.11 None of my backups are rebuilding. Any ideas??? My last upgrade to 3.10 restored no issue for that firmware, this one however, 3.11, refuses to rebuild.

Hi, i'm trying to control the channel switching on my Mark V via the Helix Effects instant blocks. I've figured out the function in general and the switching itself is working properly ( tip+ring for the wanted channel). The only problem i'm having is excessive humming (mind i already have two gates in my signal chain). I have seen a similar problem in this forum before, but the thread is some years old now. Does anyone know if there is a proper solution or are there just workarounds with external components? kind regards and thank you in advance olli

Okay, let me first say, I have plenty of common sense and I could easily infer a conclusion that has high probability of being accurate. Actually, I already do have an assumption that I'm pretty sure is reflective of the fact. But I dont know it to be a fact so I'm only looking for the people who know the facts, i.e. cite me a source or give me directions where I can find the information cause I've look and quite frankly, this is not my area of expertise so I dont know what is marketing BS phrasing to sell an item cause it leads people to believe 2 things are the same when in fact they are not vs statements of factual reference. So the question is, are the fx in the POD go the same exact algorithms and scrip as Helix FX or Not? Either they are or they are not. So if you have to add some bit of information, clarify or say "Yes, But..." Then for my purposes, thats a no. And actually truth be told, all I want is a yes or no. Cause if the answer is they are the same, then thats all I need to know. But if the answer is no, then I will go do the research myself. I dont mind trying to find out the information. but looking for something that possibly doesn't exist would mean a lot of wasted time if they are the same. Unfortunately, no offense to anyone here but the trolls, we all know they exists and the fact I have said I'll continue the research if I'm told no they are not the same means I I have to have a reason from you as to why you would say that just cause I dont trust anyone and I dont wanna waste my time doing research cause some guy, kid i mean, parents hate him. I dont know if they beat him, but they dont love him so he then find joy is infecting the world with negative troll energy! Sorry, everyone pays the price for that. Its like I dont during a storm thinking every bolt of lighting is the one that was suppose to kill me. But I also dont carry a metal umbrella around holding it up so that on homicidal bolt of lighting knows where the easy kill is. Let me just end by saying as heavy handed as this comment is, it is no where close to accurately being a reflection of this community. cause 99% of the people here are awesome dude who are great guitarist, or even better, new guitarists who dont care about how they sound today, they keep practicing cause they know tomorrow they will play something they are proud of. I know thats most people here. But thats all I needed, 2 sentences and 99% of the people get it. Some troll is still not gonna get the fact that I know they are out there, and I'm more than happy to embarrass you. But without this, then when I'm a lollipop in return, doesnt that just make me a troll too? But I've laid out the rules of the game, so I take no issue in treating anyone like a POS if thats how they wanna be treated. Everyone else gets respect and should someone say something profound out side of anything I considered, well, I'll let you know the day that happens. but i do say thank you to people who correct any information that I have got wrong. I could care less about winning arguments, all I want is to leave a conversation with the most accurate information we can figure out together that accurate. This is my first comment in this group, and thats why this is detailed. Cause I'll keep this so people can reference the fact I dont change my tune and should I say anything that conflicts with what I've stated today, I'd expect to be held accountable. So not that I've said what I've had to say, I wont have to say it again and lets get on with business!

Hi all, this is my first post. Need some help about my Helix LT. So Last night i had a gig and i used Marshall Tube amp. The sound was nasty, terrible. So i learned from few forums that i need to use FRFR speaker to get a clean authentic Helix sound. So my Question is what is the best FRFR speaker? Does QSC K series consider as an FRFR speaker? I do gigs here and there and i drive coupe. So won't able to carry a big speaker.

Hi all, interested in thoughts. Context: I'm upgrading all my gear from Firehawk FX plus 2x10" FRFR powered speakers, to Helix plus ?? Must haves: Stereo output. I like guitar sounds that fill the room and sound like there is more than guitar playing. e.g. ping pong delays More thump. The 2x10" speaker i currently use are loud as anything, but have no thump whatsoever. I am not a "deep modeller", spending hours fine tuning exact patches and models, but I do want to control everything with my feet. I don't want to ever have to press a button on an amp or whatever to change a setting mid-track. The PC112 (x2) looks like it will do the trick nicely for thump and stereo, but have no foot control via Helix for the built in speaker modes. The PC112+ (x2) looks like it does everything including foot control, but more $s. The PC212+ seems to do everything with less cables, but worried that it doesn't have the required room-filling stereo effect because it's all coming from one cabinet. Also If I go this route, should I not just get the FH1500? Thoughts on the pros and cons?

Has the below issue been resolved with the Helix? Mine keeps disconnecting via usb on multiple computers. It's not noted in the known issues section of the latest update In rare cases, Helix/HX devices can become disconnected from HX Edit. If possible, always connect your Helix/HX device directly to the USB port closest to your computer’s power connector. Never use any sort of USB hub, which may include the front USB ports on the front of towers. I did do the usual troubleshooting, factory reset, etc.

Hi everyone; I use HELIX NATIVE it on my Mac (with Logic Pro X) and it's like a year old, I installed it when i bought the Helix Floorboard. Is is it worth UPDRADING my HELIX NATIVE SOFTWARE??!! Will I lose the Preset Sounds I use/ have on my Logic Projects? Any guidance appreciated and thanks!

I'm writing a song that uses a square or saw tooth tremelo effect synced to the beat with a 100% intensity for the primary rhythm element. I've found that though you can sync the tempo to the track, you can't control the start of the tremelo cycle with the DAW to sync it up with other elements. This means that each time you start the track, the phase of the cycle may not be what you expect. That makes it very difficult to sync up properly... For example, I've set up a sine wave generator, then an instance of Helix Native with a single Modulation > Mono > Tremelo: I've then set up my DAW to enable the effect at a particular spot in the "song" so that the effect would theoretically start the cycle the same each time. Then, I rendered the same section of song 3 times and added them to the project. As you can see, the first bar is the solid block sine wave, and then the tremelo effect is kicked on. You'll notice that the phase of each cycle is quite different, even though they all are turned on at the exact same time. (Three may have been me accidentally leaving one unmuted before the next render) Next, I attempted to bypass the Helix plugin entirely, rather than just the tremelo effect block. The same behavior is exhibited. The start time of the cycle is entirely unpredictable, and appears to simply be running non-stop after you load the plugin into memory or something. As suspected, this is true for other Modulation effects as well. Here's the same test using a whole not with the Script Mod Phase effect: Helix Native needs to honor the Host Sync's start event (assuming that actually exists) to reset it's LFO for Modulation effects. Otherwise, results are unpredictable and potentially unusable during rendering. :( I haven't tested the Helix Floor pedal to see if the bypass/enable of a trem effect resets the LFO, but I wouldn't be surprised if it had the same basic problem...

Found an intermittent possible bug in the PowerCab 212 when daisy chaining two together with a Helix. I was able to reproduce almost 100% for a bit while writing this up, but then sometimes I can’t. ———— Steps: Connect guitar to Helix Connect Helix Line 6 Link out to PowerCab 1 Line 6 Link in using an AES/EBU cable Connect Line 6 Link Out on PowerCab 1 to PowerCab 2 Line 6 Link in Power Helix On, then PowerCab 1, then PowerCab 2. Turn volume up in both PowerCabs to half, and turn up the volume on the Helix to whatever. Make sure both have sound. Turn the volume on PowerCab 1 down to zero and verify PowerCab 2 still has sound. Mute the guitar. Continuing to play appears to negate the issue. Turn the volume on PowerCab 2 down to zero and wait 5+ seconds. Turn the volume on PowerCab 2 back up and wait 5+ seconds. Now try to play guitar. Result? No audio. No signal indicators on the PowerCab 2. PowerCab 1 appears to stop sending signal. Green signal lights appear on PowerCab 1, and turning the volume up works. Restarting PowerCab 2 does not restore audio. You must restart PowerCab 1, and then audio on PowerCab 2 will work again. —————— I tried swapping the order of the PowerCabs in the signal chain and got the same result. Whichever amp is in the middle of the Helix and the other stops sending signal when the volume is set to zero, and nothing comes in to the amp for a bit, but only if the second cab is also set to zero briefly. ————— This is a minor issue, but may you have to restart your PowerCabs between sound check and your show. Or make sure you never set the volume to zero on the amps themselves. Ran into this the first few times I played with the amps live, and thought maybe I had to start them in a certain order. I was playing withy two amps today and investigating a new rattle, and I’ve figured out what’s actually going on for this problem.

Hello everyone, Bizzare issue here, I've just updated the firmware from version 2.8 to 3.01. After a reboot on my imac el capitain 10.11.6. HX Edit doesn't see my device at all. It doesn't show up in my device list. the helix floor has lost complete communication with my mac. I've tried uninstalling all of the drivers and reinstalling them as well as older drivers to no avail. I've tried a global reset hoping that it might reset the firmware, but the reset doesn't bring back the firmware to Version 1. I also have a PC that I tried troubleshooting from with no avail as well. P.S I did check all of my cables. Some help would be very much appreciated!!

I have a Helix with Variax (James Tyler) guitar and I have a Mac mini with it currently attached. A Tascam US 2x2. I regularly play music or watch Youtubes with tests etc. on the Mac, but sometimes I also want to play guitar, either through my headphones or sometimes through my presonus-eris-e5-xt-active-studio monitors. Now I always have the problem that I always have to start a Tascam app because the guitar is of course mono so if I just switch from my mini to guitar, I have to switch from stereo to mono, otherwise an irritant noise. Any idea for an external music card or mixer where I can connect all this directly and (easily) jump from one to the other? p.s. at the moment I am not running Big Sur (yet) because this will probably cause problems with my Helix.

I'm interested to know if anyone else using a JTV Variax guitar into Helix experiences issues with the Helix 'forgetting' patch information when Helix updates. This has happened to me every time I've done a Helix update, and even again on the 3.10 update this week. I normally use the Variax mags as my preferred pickups, but on occasion for as our setlist requires it, I set up for a drop D or open G tuning or move standard tuning steps up and/or down. The have to be done with Variax guitar models. These patches will also sit alongside patches where I am not using tunings or Variax guitar models. I find I have to go back in to each of these patches and persuade them to remember the Variax aspect of the patch. It particularly seems to affect patches where I have altered tunings. So, I'm interested to see if this is just me, and I'm missing some little trick in my set up, or if others experience the same, and if they do, why can this not be solved as part of the software/firmware update?

Hey all, I have the Helix as my audio interface in my home recording studio. I have a Roland FA-06, Guitar, Bass, Vox as my needed inputs. Right now I run one at time and am sick of unplugging. Would I be able to run them all through Helix at once or do I need to get something like the Presonus Quantum? (If I can run them all in, how would you do that) Also I have an Presonus ADL600, Kush Electra EQ and a DBX 162SL Comp as my external hardware? How would you incorporate those components into your single chain for recording? Thanks for any help or suggestions.

Hi, I'm selling my Helix Native License by "Gift" transfer. (150$).

I am selling my Helix Native. Anybody interested?

Hello! I am approching my first guitar lesson via skype and looking for help, as I am strugglying with my audio. I have connected my Helix via USB to an iMac on which I am running Skype. I also have headphones and mic connected to the mac via USB. I would like to have as: Input: both the mic (connected via USB) and the Helix (connected via USB), so that my teacher will be able to listen to my voice and my Helix-processed guitar Output: I need to hear in my headphones (connected via USB) both the voice of the teacher and my Helix-processed guitar. I tried to configure the mac using the multiple audio sources, but I did not even get to hearing both inputs (on skype the listener can only hear the mic or Helix, depending on which one I configure as first in the mac "audio devices" menu). Do you have any tips for me please?

Hey guys I'm sure many of you have seen my video on getting great reverb sounds over on some other forums, but I totally forgot that this forum existed and figured I'd share it here as well with you all. I go in-depth on a setup I created that allows you to get some really nice complex sounding modulated reverbs that I feel are a step up from HX reverbs that were added recently. Let me know what you think, and if you want to check it out there's a patch link in the description box. The description also has time stamps to jump around in case you don't want to watch the whole thing front to end :) I just finished up another video on snapshots I'll post in a separate thread. Anyways, love my Helix and thought I'd share!

Just now trying to get my Windows 10 PC (Surface Pro) to connect to my new (awesome!) Helix. The driver is not working. I installed version 1.87 (the latest version of the driver). I've done a fair number of installs, and eventually did a full uninstall and then reinstall, rebooting each time in between (and having the Helix not plugged in). That appears to be all the advice in the forums available. I'm using Chrome to download, so don't have the issue about driver signing -- I think. In the Windows Device Manager the Line 6 Helix driver shows with an error exclamation point icon. The error text says: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x" I know my way around a Windows PC pretty well (worked at Microsoft for the past many, many years). Any suggestions? I'm dead in the water. Can't do any design work, download anything, update the firmware, etc... :( Thanks, David

Hey everyone - Maybe a silly question, but I can't figure this out. Question: Can Helix Store the Stomp / Snapshot mode with the individual presets? If so, where do I change that from global to by-preset? My Helix is used in a worship ministry and is used by two different guitarists. One player has presets based on 8 snapshots. The other has presets based on 4 snapshots on the bottom and 4 stomps on top. Before each service, I have to change the global settings to accommodate each player. Sure would be easier if I didn't have to make that change in the global settings each time. Thanks! Brad

Hi Friends, Just got a Macbook Air and got Ableton, Helix Native and a few other apps up and ready to go in relatively short order. The only thing remaining is transferring my tone library from my old laptop to the new one. I can't seem to find a guide on this through the Line 6 Knowledge Base. Can anyone point me in the right direction and/or share a few pointers? I also have a sizable Ownhammer IR collection which are used on many of my tones. Is there a way to transfer both libraries so they stay integrated? Side note: I have the Helix LT which I bought a few years before switching to working mostly through Ableton. I did consider transferring to the LT then from there to my new Mac but figured there must be a faster/more efficient way. Not sure if it's relevant but here's the specs of my old/new devices: Macbook Pro early 2015, Catalina: Has Helix Library + OwnHammer IR's Macbook Air 2021, Big Sur: Ableton and Helix Native are installed/authorized (factory presets only) tl;dr: Looking for info/tips on how to transfer Helix Native Library + OwnHammer IR's to new Mac. Thanks!

May be old news to some.. But with the ever growing list of guitar and bass amps.. thought this may be useful for someone. http://dshowmusic.com/line-6-helix-amp-models/