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I have a helix and a variax. I want to use snapshots so there won't be audio ramp-up when you switch presets. I want a Strat sound on Snapshot 1 and a Banjo on Snapshot2, for example, but it appears that inputs can not be changed between snapshots on a preset. Is there a way to alternate variax tones (under input) between a given preset's snapshots? I'm looking at using two separate paths in a preset, but am not sure how to select paths in a snapshot.

I have had a Helix for about six months and I love it, although it has left me feeling like a total Luddite, having been a “Guitar/1 amp/a few stomp boxes” kind of guy all my life. I have primarily been using headphones with the helix up to now. However, on the rare occasion that I might find myself in the house without my wife and kids, I would like to have access to some kind of speaker set up that takes advantage of the Helix’s stereo capabilities. So far, whenever I have used any kind of speaker with a helix I have just run a 1/4 cable out of the left/mono output from the helix into the ‘instrument in’ input of my Yamaha THR 10 (where I’ve been using the Flat channel. I read somewhere that the THR10 is itself a stereo output if the aux input is used. Does anyone know - if I run a cable out of the Headphones output of the helix into the THR10 aux, would this give the Helix stereo output? I’d have to assume some kind of deterioration in quality. Another option I’m looking at is having: one 1/4 cable going out of the left output on helix into the ‘instrument in’ input of the THR10 (using flat channel), and; One 1/4 cable out of the right output from the helix into another speaker I’m guessing this would give the more desirable results? If so, does anyone have any recommendations for this second speaker? In either case please pick holes in the two ideas listed above. I don’t know what I’m talking about. This is all strictly for home use and so I’m not looking for earth shattering volume.

Just remind me - ( been out of things for a while ) on HELIX floor/Rack : if in settings I've set the PRESET/SNAP footswitch to flip between Stomp and Snap - does the display still always show PRESET/STOMP? or am I missing something?

I've got Helix Floor with HX Edit. After updating to 3.60 I noticed changes to my USER preset -- footswitch buttons / assigned stomps changed. Update from 3.50 to 3.60 went fine (the restore from backup took longer than I've experienced before I think). Note I followed recommendation to factory reset (everything, button 8&9) before restoring from backup. Issue: in my USER presets, I noticed that only the top buttons showed my pre-assigned "stomp" effects (originally assigned via touching buttons). I was expecting to see the top and bottom rows with my pre-assigned "stomp" effects (or blank if unassigned). I checked Global Settings >> Footswitches and changed the 2nd setting/knob and couldn't find "stomp/stomp" option, but other various combinations of "snap", "stomp" and "preset". I tried changing the other setting/knobs to see what I could achieve, but no luck. On that 2nd setting/knob option, if I select the "stomp/???" I see my top row of pre-assigned stomp effects I was expecting, and "???/stomp" I see the bottom row of pre-assigned stomps...but no "stomp/stomp" setting option to display both top/bottom rows! Note, I also tried a 2nd reset to factory / restore from backup but same results. So either I'm an idiot and forgot how I got all pre-assigned stops to display, or something changed going from 3.5 to 3.6. Thanks for any help in getting back to a "stomp/stomp" view that displays my pre-assigned button-to-stomp effects.

I was rehearsing with my band and suddenly my Helix went silent (no sound coming out from the ¼’’ output). Tuner doesn’t respond either so I assume there is some kind of problem with the input. Tried to connect different guitars and various cables in order to make sure there was signal feed in the guitar input of the Helix. All features and menus seem to work fine. I can navigate through presets and settings. I created a support ticket and I am waiting for a reply. I also tried to reset the device and updated the firmware. Still no sound. Any ideas?

So randomly today, my Helix will not power on. I turned it on and the usual Helix splash screen came up, and then a few seconds later it looked all warped/glitchy, and then there was nothing but a blank screen (see pic attached). I just got this/registered it in February and opened a support ticket. Anyone else have the same issue or anything similar? I realllly don't want to have to buy another one, and hope Line6 can fix/replace this unit! -Andrew

Would it be possible to add cutomize function In Command Center to the Tap Tempo switch in an update? My red Tap Tempo LED is failing, so I performed the LED test on start up (switch 2?). The red Tap Tempo color was off or super weak. The other colors tested fine. If we could customize the color, it might save a repair? Repair ticket # 384384 Thanks all.

Hi All, I'm new to using Amp models and IRs. I own a HX Stomp and i'm crazy about it. I've purchased some IRs from Celestion and Own Hammer and have used them with the amp sims that come with HX Stomp. They sound amazing. I'm very happy. My question is regarding the settings when importing IRs. I see there are two slots one labeled 1024 and the other for 2048. Also, the IR files that I have come in a variety of kHz, ms and Bit rate formats. For example, in my Celestion pack there is a choice of importing 200 ms files vs 500 ms files and within those folders, there are several options for kHz and Bit rates. I read page 27 of the HX Stomp Users Manual that states: "HX Edit updates the HX Stomp hardware's IR list automatically. HX Stomp can load and store up to 128 IRs at a time. 48kHz, 16-bit, mono, .WAV type IRs of up to 2,048 samples are natively supported; however, HX Edit lets you import IR .WAV files of different sample rate, bit depth, length and stereo format, and the app will convert these attributes automatically before sending to HX Stomp". -and- "The imported IR is automatically shortened (or lengthened) to 2,048 samples.You may optionally choose a 1,024-sample version from the model list to save DSP, which fades out the IR halfway through". Ok so, this may sound like stupid questions but like I said earlier, I'm new to all this and don't quite understand what Line 6 is saying. Can someone school me on what all this means and how I should select the IR files for importing to my HX Stomp and how it could effect my tone? Thank you.

How to control and change Helix presets to sync with lyrics/songsheets on iPad by using OnSong. My Need: I wanted my guitar and vocal effects preset on the Helix to change depending on the song currently displayed on my iPad. So, Song 1 on my iPad would have a preset attached to it and when I flipped to Song 2 on my iPad, the preset would change on my Helix automatically. My Setup: I have an iPad with the OnSong app, Helix Floor and a iRig BlueTurn bluetooth page flipper pedal I have my iPad directly connected to the Helix via USB (and usb to lightning adapter). The only thing you need to make sure of is that, in the OnSong Settings, you have MIDI enabled. On the Helix make note of the MIDI Channel your Helix is assigned to (this can be assigned to any number) and that your Helix is sending MIDI through USB in the Global Settings panel The Solution: HELIX SETUP: 1. Go to your Preset List page (push down on Preset knob) and select the preset you want to sync to OnSong 2. Take note of the MIDI info. There should be 3 groups of numbers. For my example, Semi-Charmed Life's group of numbers read CC32: 003 | PC: 045 | CC69: 000 3. CC32 is the Control Channel number. 003 is the bank or folder in that Control Channel (which is labeled 4 FD in my Preset List). 4. PC: 045 is the Program change number, or in my case, the song Preset number. 5. Basically, those numbers mean that Semi-Charmed Life is located in Control Channel 32 in Folder 3 as preset 45. 6. All of these settings are distributed through MIDI Channel 5; which was established earlier in the My Setup section. **TAKE NOTE of the above parameters as you will be referencing those in the MIDI setup in OnSong** ONSONG SETUP: 1. Go to the song you want to sync in your Onsong app. For Reference, mine is Semi-Charmed Life 2. Press and hold on the Title of the song until the MIDI panel pops up 3. Add a MIDI command by clicking on the + icon in the bottom right of the popup 4. Hit the + icon and under TYPE, select Program. Under CHANNEL, select 5. Under the PROGRAM section below, select the preset number (which is 45 in my example). In the Bank section, we will leave Bank MSB alone and just change the Bank LSB to 3 (which is the bank/folder number my preset is located in Click DONE. Set up those parameters for a couple songs and flip through your songs on your OnSong App. The corresponding Helix preset should change along with it. Once you get the hang of the settings, adding multiple songs becomes quite effortless. THAT'S IT!

I needed a patch for a song off Beatles Let It Be and Jakob's "Beatles 1967-70" on L6 Custom Tone was already just about perfect. I didn't have the exact Ownhammer IR he used, but I had the OH 112 DVRB CTS-C12 (slightly newer speaker) and it sounds awesome. I have a Variax so I just dialed up the Epiphone Casino (Semi-2) and I am off and running. Also I checked out the Leslie snapshot. I'm definitely going to find a use for this one later on. I wish patches submitted to Custom Tone allowed for poster-approved user comments. Jakob deserves some cred/star ratings for this patch.

Good Afternoon, I've fallen into the cycle of firmware update failure that I've seen posted here numerous times. I was coming from a very old Firmware (Could have been the first, don't think it's ever been updated). Following the suggestions I've ready here, I've downloaded the Line 6 Updater as well as the latest firmware, and attempted to update it through that. I get the update has been successful and that my Helix will reset. In doing so, I get the ""Boot Failure, Entered Update Mode!" Restart a few times and same thing. So, I enter the device into update mode (holding 6 and 12 buttons) and attempt do to the update again. Still, same thing. Updater says successful, Helix says, "Boot Failure, Entered Update Mode!". I've even tried to install an older firmware, all resulting in the same results. Any ideas? Thanks so much in advance for any advice that is given. Respectfully, -Pen

Hey everyone, I’m new to both the Helix and DAW’s, and I’m having a really frustrating time trying to get started with REAPER. I have Windows 10 and the most recent REAPER (6.77) as well as Helix 3.50. I believe I’ve got the proper Global Settings as far as ins/outs and routing. I’ve also got the Native plug-in running and open in a track within Reaper, recording armed and record monitoring on. I feel like I’ve matched as many preferences and numbers as I can as far as I can between the system settings, reaper settings and ASIO Helix settings. I think I could just use a reset and some serious help getting started. I’m sure posts like this have been made, so I greatly appreciate any patience and willingness to help. I hear this is an awesome community and I’m excited to be a part of it! Looking forward to hearing from you!

I've had my amplifi75 for over a year now and it has some nice features as a stand alone amp but I can't seem to be able to use my Helix Floor along with it. For the past year I've had to use a separate amp with my Helix Floor and the Amplifi75 to play music I am practicing with because the Amplifi tones and Helix Floor patches seem to clash. Essentially the Amplifi75 has become a glorified bluetooth speaker for me. How can I use my Helix floor patches through my Amplifi75 without the tome clashing (having the Amplifi75 add effects on top of my Helix patches)

Just now trying to get my Windows 10 PC (Surface Pro) to connect to my new (awesome!) Helix. The driver is not working. I installed version 1.87 (the latest version of the driver). I've done a fair number of installs, and eventually did a full uninstall and then reinstall, rebooting each time in between (and having the Helix not plugged in). That appears to be all the advice in the forums available. I'm using Chrome to download, so don't have the issue about driver signing -- I think. In the Windows Device Manager the Line 6 Helix driver shows with an error exclamation point icon. The error text says: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x" I know my way around a Windows PC pretty well (worked at Microsoft for the past many, many years). Any suggestions? I'm dead in the water. Can't do any design work, download anything, update the firmware, etc... :( Thanks, David

Has anyone tried Helix into the Amplifi 1/8" Aux in jack? I searched this forum and didnt see anything on the pair. It seems like Amplifi could be a good at home (maybe even jamming at friends or small bars) solution at a fraction of the cost of Firehawk 1500 but similar stereo design, albeit scaled down. I know these can be had pretty cheaply with new discounts or used. I just replied to another user asking about good at home solutions and he was talking about buying a ZT Lunchbox or using acoustic amps. Immabouta take Helix to GC and try it out with a 1/4" L/R Y-cable to 1/8" stereo adapter. The suspense is killing me.

Here is a free preset from my Modern Metal Pack. This one is based off of the Driftwood Purple Nightmare sizzle channel https://www.rig-talk.com/forum/threads/free-metal-helix-preset.261892/ FULL PACK AVAILABLE HERE https://strangeanglesmusic.com/shop/helix

Hi all! I recently purchased the Helix Floor and cannot get it to communicate with my 2020 MacBook Pro that is running Big Sur 11.4. I made my line6 account, registered my Helix, confirmed my email...all that stuff. I've downloaded and installed the driver, license manager, updater and HX Edit. When i first plugged in my helix to the USB via a hub to my thunderbolt 3 port and installed software, i had to press 'allow' in System Preferences > Security & Privacy. It then instructed me to restart my comp, and after doing that it doesn't detect my Helix AT ALL on any software. PLEASE HELP! I contacted support and have looked into unblocking the driver with this link: http://line6.com/support/page/kb/_/recording/computer-audio-set-up-and-troubleshooting/macos-high-sierra-1013-driver-installation-change-r879 I have ensured via 'Disabled Software' that the driver isn't disabled by the system. I have also opened a ticket with support but haven't heard back for a handful of days so thought i'd try my luck here. Hopefully will hear back from them soon! I can't update it or anything and can't find a similar issue in the forums. Am i missing a download or something? The only anomaly I can find is the serial number for my Mac in 'About this mac' is different to the one in the License Manager. I cannot find a way to change this and it fills it automatically. Any help would be very much appreciated.

I have some stereo presets I purchased that I absolutely love. They were before 3.5. The only problem is the limited DSP because the 2 amp/cab setup takes up so much. Any tips for adjusting these with the 3.5 so I can add more pedals? Does a patch/preset like that automatically get more DSP now? I'm not the most technically sound guy with the Helix but am hoping to get better. Any tips or answers appreciated!

Hey guys, Just wondering if anyone can help me ... So live, I currently automate snapshot settings using CC#69 (I believe) using the laptop in Cubase. I was just wondering is there any way to also change presets / banks using midi messages? Can't seen to find a clear answer searching google and the forums. My plan was to have my helix set out like a setlist so each preset would be named after a song then each song would have it's own sounds and fx etc. But I need it all to be fully automated with the laptop as we play to a click with iems etc. TIA Mike \m/

The new cab upgrades are really great and they start to make to sound the Helix IMHO really realistic. The new reverbs are nice. But me as someone who picky in the beauty of sounds, especially regarding the 3D dimension (sometimes I think I would not be the worst tone engineer) I miss somehow a lot of abilities of the reverbs in the Helix. I know, if you want to make something better, you should start with eliminating the mistakes or telling, what should be better. One HUGE mistake of nearly all reverbs from the Helix is, that they DON'T mute/damp frequencies in a natural way. It challenges me all the time when I try to make a preset with a realistic sounding dimension (ambient, room, hall). You can take a look at how I struggled in the uploaded Helix presets "No ACDC:crunch!" and "No Ston: Crunch2". It would be possible make a downsize compatible discrete parameter like "damping profile". Just to give you inspirations for this: low frequency waves are having much more energy at same felt loudness. They are the way harder to damp. The damping could have a hull curve, simulating different room situations. Tiles will have a different curve than wood and a room with a lot of high or mid frequency traps would sound different like a Club, where maybe at least some lost of bassy waves come at last back as low mids. It would be really nice, if the damping in the reverbs would work somehow realistic, because IMHO it doesn't. The other thing is: The existing reverbs sound nice in stereo. Not so very nice anymore in mono. I really wish all reverbs would have a Spread parameter (to reduce the stereo width). I do not want to ask for to much, but only to let you know: after the ability of determining the spread of the reverb it would be great, if someday the panorama position of the reverb spread center could be controlled. It would lead IMHO to what such modern DSP-devices should be: Not guitar-to-speaker-mic-simulators, but Guitar-to-master-record-simulators. Imho such DSP devices should be able to simulate up to direct recording.

I'm really struggling with a solid USB connection to the Helix. I use the cable provided by Line 6, in the back of a Mac Mini, with nothing else plugged into any of the ports. I've never been able to update the Helix on the first try, it usually takes 4-5 attempts for an upgrade to happen, and in the meantime I lose all my presets. I only use HX Edit when I want to load Its, but after copying 4 or 5 Its, the connection drops with "Connection Interrupted" at the bottom. I've never had such an unstable connection to a device, especially one that has integral power so isn't drawing power over USB. What can I do to solve this, as this is an incredibly frustrating situation.

I've got a little MIDI problem I'm having trouble with... I have a Reaper project set up for the set list of my band. In it I have a MIDI track that is routed to my Helix Rack via a USB connection. There are MIDI items for each song. And within each I'm calling a preset via Program Change on the Helix. Then I'm using CC messages to select snapshots in different parts of the song. Most of the time things work fine, but the Helix pulls up the wrong patch in the middle of a song sometimes - like it was sent a bad message and reverts to an earlier one. Or like the MIDI item in Reaper is programmed incorrectly (but I'm 99% sure it's not...). Anyone seen similar issues? Not sure if this is a Reaper or Helix problem, or both...

Out of curiosity will there be a way to import or load HD500 or HD500x patches? Just curious if I am going to have to rebuild my HD500 patches if/when I purchase the unit. Just wishful thinking on my part.