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  1. So I just got myself a Helix rack and I downloaded the HX Edit software to start messing without having to put my entire rack on the table. But when I open the HX Edit it only lets me access the Preset and Impulse Response, none of the actual preset stuff as you can see in the picture. Am I missing something? Every time I look up the app online I see people using the app with preset editing section. I've looked all over the Line 6 website and google and I can't find anything on this. Help?
  2. Hello evereyone, I was just confrontaded with a really weird issue with the DT25 Unit. Everytime i left my amp on the rehearsal room for as long as a week disconected from the power due to fire prevention, i found the amp with a really bad issue whem i try to start it again: all the lights from the switches turns on buts no sound comes out of the amp, just a quite noise. On the first time i reeinstalled without trouble the flash-unit and it helped. The second time the amp wasn´t recognized trought the Midi interface. Curiosly it started on his own after beeing setted on standby about an hour along without doing nothing with it. I noticed this because it did a typical clipping sound and after that just a few lights were on and it was ready to be played. It is well known not to let the power on inside rehearsal rooms when you left it. So my question is why is this happening in the first place. Is there a hidden battery which needs to be loaded on regular periods of times, and it is possible to replace this battery? Thanks up front for any hints and answers!
  3. Hi. I found some issues in my Line 6 Spider 240HC amp that probably have other discussions opened, but i decided to record them. https://youtu.be/67unAeUulCA In the first one, the display flashes when it's turned off. https://youtu.be/477VH-TT4W8 That sound happens when i turn off the amp. That happens sometimes using different IEC cables. https://youtu.be/Fy6RwlY-xHk This problem started when i changed my IEC cable too. Sorry for the sound quality, there is a clicking sound when i activate the reverb. I though the it could be caused by the cable, but they are universal and i guess that it could be produced by digital issues. I really like this amp but it's difficult to play a gig calmed with that kind of problems. Is anyone having these problems? Sorry for my english.
  4. There seems to be an issue with the Firehawk Remote App for iOS (iPhones). I am part of a Facebook group that is trying to share tones using the link that the Firehawk Remote App provides. We can all share tones via link, but it seems only Android devices can actually load the tone. The problem is that iOS devices seem to have an issue loading and go to the 1A preset. Can we have some Line6 assistance here? Thanks!
  5. Hello everyone, I have an issue with setting my delay on specific tap tempo on Pod HD500x. Please, watch the video. First, I set up my preset '05A' with a Delay: 8th (3) - 'Digital Dly w/Mod'. I used a metronome - you can hear 3rds very well. Then I change to any preset (picked '06A') and then back again to '05A'. But the delay doesn't sound like 3rds, even though delay's settings are set to 3rds. I can actually hear 5ths... After choosing a different tempo sync and putting it back to 3rds, it is working again. This doesn`t happen just to 8th (3) tempo sync, it could be any type of delay - you would be still hearing 5ths. I don't know if it's a problem with tap tempo or bug in the system, since there are no 5ths available for delays. My Pod just doesn't save the type of delay, after switching the preset. System: - Flash FW: v2.62 - USB FW: v1.04 Maybe I am failing somewhere and and I just don't see it. I will be thankful for any advice! PS: the watermark is cool
  6. I am experiencing strange behavior when I attempt to work with snapshots. I have followed the manual but it's not doing what the manual says it should. I press both preset button simultaneously, and it shows all four snapshots blinking... Then if I click a snapshot, it kicks me back to the presets. I've attached a movie to show what's going on... I have updated to the latest firmware 2.54.0. Any help would be appreciated. Snapshots-HX-not-working-1.mov Maybe I'm missing something?
  7. No sound. When it's powered down, and I'm plugged in, audio passes through to the amp. When I boot up the HX, the audio cuts out once it's up and running. I didn't change any settings since my last session. Checked my cables - they are brand new, but checked them without the unit anyhow, they work. I did a factory reset. I have updated the latest firmware (2.54.0). I've only had it for a little over a month. Any suggestions?
  8. So I just bought a Pod HD500X and it has this problem that many people seem to be having with it. Often, it will reboot itself randomly over and over again until I unplug it or, occasionally, until I stop playing. I am using the provided power supply and not only have I tried other 500x power supplies but I went to guitar center and bought a new one and it's doing the same thing. Basically I haven't seen this problem resolved so I'm posting this hoping to figure out a solution for everybody who's struggling with these faulty Pods. Notes: I've rebooted myself, holding down the left arrow while plugging in power, to no avail. I've tried updating using Line 6 monkey, but it doesn't show up in the list of devices.
  9. I am trying to layer 4 guitar tracks, 2 hard left and right and 2 not so hard left and right. I have noticed when I double up on tracks and lets say they are both centered or both in the left or right they sound weird. They sound like there is a flange on them or some sort of modulation effect. I figured it might have to do with phase but even that seems odd. I am forced to pan only 2 tracks hard left and right or my guitar tracks sound very weird. Anyone know what is going on? I might just stick to modeling guitar amps with VST plugins instead as I did not have that issue using those. Thank you!
  10. I am having an issue where multiple foot switches are showing multiple assignments > for example, the scribble says - MULTIPLE (3) - but withing this preset, i have only assigned one block to each foot switch. If I enter Signal Flow, and delete each effect one at a time, then hit home, each FS still has an assigment of MULTIPLE (2) or MULTIPLE (3). When I hit the action button, the 'CLEAR BLOCK' is greyed out. How can I clear out everything from a preset with one action?
  11. Hello All, I've searched through these forums and haven't found an issue/post about this, maybe someone can help? I've had the HD500X for about 4 years now, been working well or acting as it should this whole time. Just recently noticed I'm having an issue with one of my controller knobs/pots. It is the "MID" knob. There seems to be a lag, or a "dead space" between where it shows the position on the mini screen, and where the knob is actually positioned. For example, I'll move the mid position all the way to 0%, then move the knob to 25% (9 o'clock). Though the actual knob is at 25%, it shows only 2% on the mini screen. The readings are way off by like 25%, until the knob gets to about 75%, then it seems to be closer to or on the money between the two. Working my way back from 100% down to 0%, it just jumps down way too fast below where I'm actually at. It's the only knob/pot that is having this issue, and I can't figure out why or how to solve it. I've tried global resetting, re-updating the flash, test mode/calibration screen. I have no idea if there's anything I can do myself to fix this issue. If anyone has had this sort of problem, and can help point me in the right direction I would appreciate it very much! Thanks
  12. Hello, I really don't know what to do. So basically, when I record things, whatever I use, it doesn't matter if I record my voice, or an instrument, or if I use Audacity or other programs... sometimes, the recordings will be slower and lower than the real sound, as if I had pitched them lower. But I didn't, of course. That's just how they turn out to be, without any effect applied. I haven't touched a single thing in the settings. The device has always worked, I've always loved the results, and I've been using it for years now. The odd thing? Yesterday, within the time span of ten minutes. I recorded on the same track many times. I didn't go back to listen while recording: for ten minutes I just pressed record, stop, save, record, stop, save, and of course I didn't touch the settings. When I sat down and checked the recordings, a few recordings were just fine, and others were slow and pitched (and no, I hadn't applied any effects yet). So I guess, the problem isn't the program, and it's not the settings. I really, really need everything to work, I have so much work to do. If you have any clue what might be wrong, please help. PS: the other weird thing that comes to my mind, is that Windows has recently released a version update (and my computer got stuck while updating, btw, I had to ask for assistance, but everything turned out to be fine and the computer successfully completed the update) I'm using Windows 10, Line6 Tone Direct, with POD Farm 2, and the programs I used are Magix Music Maker Rock Edition 3, and Audacity. Thanks for reading and I hope someone can help!
  13. When I am using an effect and stomp the switch to bypass the effect, I can't bring it back. Stomping the same switch brings back a different effect. It seems to choose the effect next to the one I am using.
  14. Anyone else getting We're sorry.We encountered an error processing your request. when trying to download the new firmware update
  15. Hey Everyone, I just got a new laptop and have tried editing my helix on the editor but I am having an issue with display/response. If I hover my mouse over a preset name and click on it it actually selects the preset above the one I’m trying to select. This happens on everything on the screen and has become a huge pain to use. I have tried changing resolution of screen and even compatibility mode in the application preferences but nothing has worked. Anyone out there know a fix? Thanks in advanced
  16. Hello, So I acquired an HD500 through a trade. It has been a little work as I discovered I was given the wrong power supply for the unit and it would overheat and restart mid-gig. I purchased the correct one and everything has been great. Every once in a while my FS3 freezes up but seems to work after a few minutes. Sometimes it works immediately. I took the pedal apart and blew some dust out and it hasn't really given me any issues. All has been well EXCEPT today=( I booted up my HD500 and the entire bottom row of footswitches were not working at all. I immediately thought that it sounded like a software issue or the ribbon connecting the bottom portion was disconnected or something. So, I took it apart again and everything seemed fine. The strange thing? I reassembled the board and googled for about 10 additional minutes. I plugged it back in and the switches work perfectly. The firmware is up to date and I just want to know: Has anyone else experienced this? If so, what the hell is happening? How can I rectify this and avoid this issue in the future? I appreciate any comments ahead of time. Thanks guys, Beau
  17. Hello, My spider IV 30 can't work anymore. When I switch on the Amp there is a big noise like a big bass buzz. All volume potentiometers are useless. I also disconnected the speaker and I got the same issue on my headphones. Any ideas? It can be the power circuits or the Head circuits. Thanks.
  18. Hello forum I am looking for help on issues with my DL4. I know this is for the JM4, but if someone can help or offer advice where to seek help it would be appreciated. I recently got my DL4. After experimenting with the loop sampler using my micro korg - i realized after recording a loop, the sampled loop will slowly fade out... eventually to no sound at all. This cant be normal for this device?/ What is there to do about this? Thanks- kk
  19. I use cubase 5 and I can configure the ux2 to record with the mic input (XLR).
  20. I'm a newb....just got my JTV 69 this week, so I hope this is just a stupid mistake on my part; I'm unable to access guitar models on positions 2 and 4 of my 5-way selector switch! I know according to the manual I should be able to access them on all positions. I'm able to assign models to those positions in work bench but on the guitar, when I switch to those positions, I still hear model 1 on 2, and model 3 on 4. Anybody have a clue what this is all about?
  21. So today I discovered that the "Dry-Out" output on my POD HD PRO X doesn't work when I'm connected through Variax input. If I plug-in through the front "Guitar" input it'll work just fine. Am I missing something here? perhaps some configuration in the menus that will allow me to mirror Variax dry input straight to the "dry-out" output on the back of my POD HD PRO X? I'm hoping to use this output aside from both the L-R outputs for a live setting. Thanks in advance for any replies.
  22. lollipop you line 6... After 6 years i couldnt fix my Spider IV 150w... It just came with fabric issue, it restarts ramdonly and you NEVER EVER said NOTHING to your customers about this issue that SO MANY people had with their amps. (It seems like a Main Board issue.. Oh... The brain of the amp...) And so many people just take it back, but i couldnt do that because i bought it in USA when i was traveling, but im from Venezuela, so, take back the amp to store or to the technical support was more expensive than the amp. Really, just lollipop you... I'll never buy anything Line 6 in my lollipoping entire life, and i'll say it to every guitarist i know... I bought your lollipoping publicity, your digital lollipop and lights, but not an amp... Just got my new FENDER BLUES JR 15w TUBE AMP months ago and let me tell you, it was cheaper (500$) and IT IS lollipopING AWESOME, sound A LOOOOOOT BETTER and its loud as lollipop If you are reading this, and looking for an amp... DONT BUY line6 amps if you want to be a serious guitarist, dont let them mesmerize with all their desing and lollipop... if you have a budget, and want an amp for LIFETIME, really, just look for another options. Out there you can find awesome solid state or tube amps for the same price (or even cheaper). Thanks for stole my lollipoping money (Spider IV 150w + Fbv Shortboard MKII = 700$ 6 years ago), and goodbye line6 forum
  23. Hi, Recently I updated my system to a beta version of mac osx sierra and because of this I'm unable to use my pod hd bean. Line 6 Monkey is able to determine the device and shows options to update drivers. After updating the drivers there is an automatic restart and line 6 Monkey shows me the same old driver and gives an option to update. Have tried installing the drivers manually from the line 6 website but still the same issue. It is not possible now to downgrade the mac to older OS. Any help appreciated. Thanks!
  24. I posted this on TGP, and I figured I should post here as well. I think others are having the same issue, so maybe we can help find the cause; I was unsuccessful with the Helix 2.0 update today. After using the Line 6 Updater on 2 different computers (both running Windows 7), my Helix is bricked. I get either a blank screen, or I get alternating Helix and Helix Rack logos. I finally called customer support. The guy I talked to walked me through the update process again with no success. Then he had me try to revert to 1.10 using the Updater software, but that didn't work either. Apparently, multiple people have had this issue and they have not been able to determine the source of the problem. The service rep said it doesn't seem to be a Windows/Mac thing. Unfortunately, I now have to send my Helix in to Line 6 and wait for them to find a fix. He said it may take a couple of weeks to resolve and fix the issue. I've got 2 gigs next week, so I'm going to have to go back to analog. Luckily, I haven't sold any of my pedalboard (I was thinking of doing exactly that!). I've come to really rely on the Helix, but I'll manage just fine. I just wanted to warn people about the issue.
  25. Hey guys, I've had an M9 for 6 years and I love it. Never had an issue and have never wanted to go analog. But recently I've had some weird issues with it. First, I've been noticing a very quiet fuzz/static when an effect (mostly on gain effects) is engaged. It's almost like a light Phase underneath the gain signal, and it make sustained chords or notes sound really bad. There are some gain effects I can't use all together because it makes an awful fuzz sound (including some of the fuzzes which are my bread and butter!!). Has anyone noticed this same issue? Second issue, when I go to switch scenes and press the TAP and B3 buttons then select a new scene, the pedal stays on the scene select screen. When I press the new scene again the light starts blinking from white to blue until I press it again and only exits the scene select screen if i press the TAP and B3 buttons again. Is this an extra function I was unaware of for the last 6 years?? I've recently done a factory reset to see if these issues go away but with now luck. Please help!!!
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