Hey everyone.
I recently noticed that my Helix is outputting different levels through the left and right channels.
I've always run a stereo setup so I thought maybe it was the way the amp settings were so I compensated with adjusting their individual volumes. I usually run 2 amps which are hard panned.
However, I recently had to setup and run a mono system so that I could have 1 signal go to the mixing desk and another signal go to my own foldback. It was here that I found the signal from the left channel is far quieter than the right channel.
I had the two xlr's plugged into the helix but only plugged one into the foldback at a time. This way I could check that the signal was just being doubled onto the other channel and ready for the gig. It was here that I realised that the signal level was different.
To make sure it wasn't an effect on a patch I loaded a blank patch and tested the dry signal going straight through the helix and into the foldback. This had the same result.
This has me kind of stumped. I can compensate it to make do however left and right channel should be the same. I want to avoid backing everything up and doing a factory reset. I always find doing this stuffs up with my midi programming and snapshots.
Has anyone experienced this before?