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  1. I finally pulled my Line 6 POD HD500X out of storage and naturally went to re-download the editing software. However, it appears Line 6 has phased out this product from ensuring compatibility with the latest Mac OS (I am currently using the the latest version, macOS Monterey version 12.6.3). Can anyone advise me on this issue? I can successfully download the Updater.pkg, but cannot seem to open it because "Apple cannot check it for malicious software." Then, in the subtext, the following error message reads: "This software needs to be updated. Contact the developer for more information." Is my best bet to try and revert my Mac's current OS? And, if so, what OS would I be reverting back to in order to ensure compatibility so that I may momentarily download the Line 6 Updating Software? Any and all tips are appreciated! Cheers.
  2. Please help! I'm pulling what's left of my hair out. I load an instance of Native into the Audio FX slot in Logic Pro and plug my guitar into Hi-Z. I can hear the un-effected guitar come through but no signal to Native. The only way I can get signal is using HX Edit routing through MIDI and then to Native, as shown in a Chad Boston YT tutorial, but Native is supposed to be able to be used as an audio plug in, correct? No need for HX Edit. My drivers / Firmware are all up to date on everything Helix. I'm so confused. Also... when I try to record with my Helix LT connected via XLR, there's crazy latency even though my buffer size is low. Any suggestions??
  3. I have a post up already about transferring SysEx files to/from my M13 but this is specifically about getting a CLEAN dump from the M13. I now know for sure that when I have a good, clean 16 messages of 157 bytes each, that I can successfully load that scene onto the M13. However, if I then do a dump of that same scene back to either my PC or MacBook Pro, that extra bytes are added the files gets corrupted. How can I ensure that when I transfer SysEx MIDI files as a manual dump that it is CLEAN? Has anybody had this same issue?
  4. Background Apple has pivoted away from using Intel-based CPUs with its computers, instead favoring the Apple Silicon processor, also known as the M1/M2 Chip. Later Intel and and all Apple Silicon systems run on macOS 12.0 Monterey and macOS 13.0 Ventura. As it stands, some Line 6 products are not fully supported on computers using Apple Silicon processors, so we cannot offer technical support for those products installed on M1/M2 systems at this time. We encourage you to please check with the manufacturers' websites of your music system’s hardware and software for M1/M2 compatibility. Workaround on M1/M2 Systems NOTE: Any workarounds offered are not official solutions. Issues experienced with workarounds offered cannot be addressed until official support is offered. Starting with Big Sur macOS 11, Apple introduced Rosetta v2, which allows applications to run in an emulated mode. Rosetta runs automatically with our software that is NOT a plugin. To use Rosetta with our plugins, locate your DAW in the Applications folder. Use command ⌘+I and check the “Open in Rosetta” box. You may have to rescan your plugins afterwards. Testing Software status on M1/M2 systems running macOS 12 Monterey and macOS 13 Ventura Metallurgy Collection: working as expected Helix Native: working as expected Echo Farm 3.0: requires Rosetta workaround Amp Farm 4.0: requires Rosetta workaround POD Farm 2 (Plugin): requires Rosetta workaround POD Farm 2 (Standalone): working as expected POD Farm 2 (Elements): working as expected HX Edit: working as expected POD Go Edit: working as expected Powercab Edit: working as expected POD HD Edit: working as expected POD HD500 Edit: working as expected POD HD500X Edit: working as expected POD HD Pro X Edit: working as expected Spider Valve Mk II Edit: working as expected Spider V Remote: working as expected Spider IV Remote: working as expected Workbench HD: working as expected Line 6 FBV Control: working as expected Line 6 Updater: working as expected Line 6 License Manager: working as expected Helix Hardware Driver: working as expected POD Go Hardware Driver: working as expected Audio-MIDI Driver 1.0.0 (TonePort/POD Studio/GuitarPort): working as expected Software that will not be updated to support Silicon-based systems: StageScape: Audio Driver POD X3: Audio Drivers, Editors, Updaters, Control Panel app and License Manager POD XT: Audio Drivers, Editors, Updaters, Control Panel app and License Manager TonePort UX8: Audio Drivers, Updaters, Control Panel app and License Manager TonePort/POD Studio KB37: Audio Drivers, Updaters, Control Panel app and License Manager POD HD 300/400: Audio Drivers, Updaters, Control Panel app and License Manager Line 6 Monkey Line 6 Hardware status on M1/M2 systems running macOS 12 Monterey or macOS 13 Ventura: The following hardware products are being tested for general compatibility with macOS 12 Monterey or macOS 13 Ventura running on M1/M2 CPU systems when using the latest available Line 6 driver or the macOS 12 or 13 class-compliant driver, as applicable. AMPLIFi 30/75/150: working as expected AMPLIFi FX100: working as expected AMPLIFi TT: working as expected Firehawk FX: working as expected Firehawk 1500: working as expected Helix Floor: working as expected Helix LT: working as expected Helix Rack/Control: working as expected HX Effects: working as expected HX Stomp: working as expected HX Stomp XL: working as expected POD Go: working as expected POD Go Wireless: working as expected PowerCab 112 Plus: working as expected PowerCab 212 Plus: working as expected Catalyst Amps: working as expected DL4 MkII: working as expected Relay G10: working as expected Relay G10S: working as expected Relay G10T: working as expected Relay G10TII: working as expected Relay G70: working as expected Relay G75: working as expected Relay TB516G: working as expected Spider V 20/30/60/120/240/240 HC: working as expected POD HD: working as expected POD HD 500: working as expected POD HD 500X: working as expected POD HD Pro: working as expected POD HD Pro X: working as expected Sonic Port VX: working as expected Variax: working as expected Variax USB Interface: working as expected Mobile Keys 25/49: working as expected TonePort DI/GX/UX1/UX2/: working as expected POD Studio GX/UX1/UX2: working as expected
  5. Hi, just switched to a Macbook m1 Pro. HX Edit HX Stomp all fine. Issue I, I cannot change the sample rate. Is fixed in Audio Devices. All my cubase projects are pitched up now (nice speed boost for metal, though :-) ) I have installed Line 6 Helix Driver 1.5.0.dmg. But no change here. What do I missing. Thanks, Marco
  6. from the download menu - if you select HX Edit to download and windows 10 you get the MAC version. .DMG file. Not windows. I downloaded the windows 7 version to get an EXE file. Please fix Line 6.
  7. Hello All, I'm new to Helix and I've spent a little time playing with the Helix (with firmware 3.11) as a USB audio interface attached to my Mac M1 mini (running macOS Big Sur 11.4). All is well when I stick to a sample rate of 48000kHz but I would like to able to change the sample rate, so I tried to install the Line 6 Helix Driver (1.1.0.) for Mac, which says it should allow sample rates of 44.1kHz, and 96kHz. However, although the driver seems to install ok (the .kext file appears in the /LIbrary/Extensions folder), the Helix Audio device does not allow me to change the sample rate. Has anyone else encountered this problem and has found a way around it? Maybe I'm best to just record from the analog outs to my Mac via my existing interface. Thanks for any help, Dave
  8. Hi all! I recently purchased the Helix Floor and cannot get it to communicate with my 2020 MacBook Pro that is running Big Sur 11.4. I made my line6 account, registered my Helix, confirmed my email...all that stuff. I've downloaded and installed the driver, license manager, updater and HX Edit. When i first plugged in my helix to the USB via a hub to my thunderbolt 3 port and installed software, i had to press 'allow' in System Preferences > Security & Privacy. It then instructed me to restart my comp, and after doing that it doesn't detect my Helix AT ALL on any software. PLEASE HELP! I contacted support and have looked into unblocking the driver with this link: http://line6.com/support/page/kb/_/recording/computer-audio-set-up-and-troubleshooting/macos-high-sierra-1013-driver-installation-change-r879 I have ensured via 'Disabled Software' that the driver isn't disabled by the system. I have also opened a ticket with support but haven't heard back for a handful of days so thought i'd try my luck here. Hopefully will hear back from them soon! I can't update it or anything and can't find a similar issue in the forums. Am i missing a download or something? The only anomaly I can find is the serial number for my Mac in 'About this mac' is different to the one in the License Manager. I cannot find a way to change this and it fills it automatically. Any help would be very much appreciated.
  9. I was wondering to which date would Line6 be able to support the new Macs coming out. They've got the new Apple M1 processor, so the old drivers wouldn't work, I think. Without these drivers, you can forgot the new Mac, regarding the usage of Line6 products. The operating system Big Sur is compatible with most products, as stated here: Another page with Big Sur compatibility from Sweet Water: https://www.sweetwater.com/sweetcare/articles/macos-11-big-sur-compatibility-guide/ Yet another very good page for the compatibility on M1 and music production software in general (unfortunately without mentioning Line6): https://isapplesiliconready.com/for/music For my original question from Nov, 2020 there is still no official answer from Line6 or anyone else. There are news about the upcoming M1X or M2 processors, for which the very same is true: no new drivers, no native support. Similar questions to my original question: https://www.thegearpage.net/board/index.php?threads/line6-not-supporting-apple-anymore-is-native-a-dying-product.2245162/ In this german forum a guy says he had no latency or any other issues with MacBook Air M1 / Big Sur 11.4 with the software Helix Native: https://www.musiker-board.de/threads/helix-native-in-logic-pro-auf-m1-macbook-air.721520/
  10. If you've installed a Line 6 driver and the device will not subsequently connect, it is possible that the driver is disabled by the system. How to check if the software is disabled by the system: • Click on the Apple symbol in top-left corner of the screen and go to "About this Mac -> Overview ->System Information -> Disabled Software”. • If there is disabled software, it will be presented with a 10-digit software ID and a file descriptor, similar to "VCN535JA6Y - com.line6.driver.xtaudio" • Take a screen shot or write down the ID (in this example it’s VCN535JA6Y – yours might be different). How to enable software that is disabled by the system: • Uninstall the drivers: https://line6.com/support/page/kb/recording/computer-audio-set-up-and-troubleshooting/how-to-uninstall-line-6-drivers-from-mac-osx-r85/ • Reboot to recovery, holding down Command-R while restarting. • From Menu -> Utilities, open Terminal and type the following (replacing the system ID with yours): “spctl kext-consent disable” “spctl kext-consent add VCN535JA6Y" (replace the VCN535JA6Y with yours if different) “spctl kext-consent enable" • Reinstall the driver. • Open System Preferences -> Line6 Audio-Midi devices and plug the device into the Mac. The device should appear in a few seconds.
  11. Logic Pro X 10.5 - Helix Native Issues Since upgrading to the newest version of Logic Pro X 10.5, my Helix Native plugin is running horribly slow. I have tried all of my other guitar plugins and they are working perfectly. After lots of testing, it has come down to only Helix Native that is having issues. When changing/dragging blocks, adding new amps/effects, or simply trying to select patches, there is always a delay. Almost as if when you (for instance) try to move a block in the signal chain, it takes a second to realize what you are doing and delays your command. Very annoying and makes it difficult to work quickly. Any clues? Is there a way to uninstall Helix Native and re-install easily on a Mac? It seems that the upgrade to Logic 10.5 has done the damage, but again, only with Helix Native. I am running OS Mojave 10.14.6 and the most current version of Helix Native.
  12. Hey guys. I've had my Pod Farm UX2 for about five years at this point and I've recently switched over from my Windows laptop to a new MacBook Pro with OSX Catalina. I was able to download the Pod Farm 2 program and I installed the Line 6 Audio-Midi Driver 7.6.8 via the Website (as Line6 Monkey doesn't work on Catalina), but neither the license manager nor the Line 6 Audio-MIDI Devices in System Preferences are recognizing anything and the UX2 is blinking red. What should I do?
  13. My old iPad (2!) really isn't up to handling modern apps like Amplfi's remote, let alone playing backing tracks from youtube etc. to play along to. I mean, it does ok, but it's so slow to respond and always loses connection with my FX100 etc... I have a Macbook Pro that I wondered about emulating the iOS app on (seeing as Line 6 won't ever be likely to bring out a Mac/Windows editor app for the Amplifi series that's now pushing 4+ years old...) and wondered whether anyone else had ever tried this and how to get it working if so? I know Macs can emulate iOS environments for developing/testing iPhone/iPad apps etc so hoping I might be able to use the Amplifi FX100 Remote app as if it's on an iOS device....??
  14. With all the warnings around the Helix 2.8x updates, I wanted to make sure I have the right thing. I downloaded the HX Edit 2.82 for Mac from https://line6.com/getrelease?rid=9314&uid=1649899 , I checked the MD5sum and it does match cb992f884c2cf0c94ea07712a3e3b93e, but when it installs, it says it is 2.81 during the installation process and from the About menu option. I think this is the right version and it just didn't get updated correctly, but I'd like it if someone else could confirm, before I update my firmware and have a mismatch.
  15. My Line 6 POD HD500X packed up the other week. Half the samples mysteriously stopped working. I reset the POD and have returned to factory settings. But now it won't connect to my MacBook Pro, running OS Mojave. I have swapped leads and so on but no joy. Updated Line 6 Monkey etc. No joy Any clues as to what is wrong? Thanks in anticipation Peter Cook
  16. Long story short, I've installed the drivers over and over, and I still get the "No Devices Detected". (Mac OS Mojave) I'm not sure if it's because the drivers aren't installing (yes, they're checked off on the system preferences) or what is going on. But this is just really infuriating. Please help?
  17. I'm using Helix Native 1.71 on trial. It works fine for the first time. The next day when i choose Helix Native as plug-in in Garageband or Logic Pro x, both program stopped working( not responding, after 10 mins waiting, had to force quit ), as shown in screenshots.
  18. Hey guys! I'm a MacOS user and I've been happily recording and practicing through my Helix using GarageBand. My band is about to record a song and we decided to experiment a bit recording techniques and use my Helix to lay all guitar tracks. To better prepare I wanted to try re-amping. This can't be done in GB as I can't route track output to Helix's USB inputs. I installed Reaper to try it. It sees my Helix as an audio device, is set to record it but it doesn't. When I play on an armed track, no signal shows up on the volume meter. Same thing in Cubase 8 LE. I can open Repaer and get no recording singal, then Cubase and get nothing. When I open GB everything works as expected. Could you help me troubleshoot this thing please? I can provide screenshots of config screens if necessary. I think that the DAWs are pretty much the same interface-wise across OSes ;) PS. If that's important I'm on a mid-2015 MBP with Mojave 10.14.3.
  19. Hi! My KB37 doesn't work anymore since update to Mojave... anyone an idea to get this fixed?
  20. Hi, I tried so hard to connect my HX effects as a sound card on my MAC. My mac recognized my HX effects as a MIDI but not as a sound card. There's no available drivers / Monkey 6 for HX effects (mac) on download section of the website. How can I resolve that ? Thanks for your help Jonovan
  21. Hi everybody, hope you can help me. I've been trying to update my Helix LT to the firmware 2.60, but every time I try it says "There is no application set to open the document “Helix_LT_v2_60_0_bundle (8).hxf”." I have already updated to the latest edition of HX Edit and I've tried manually to try and open the document with the HX Edit, but it wont allow it. Any clues to what I should do? (I have a iMac) Kind regards, Simon
  22. i just bought pod farm 2.5 im using mac osx 10.12.6 running fl studio 12 I have installed pod farm ran line 6 monkey and updated everything registered and authorized my ux2 authorized my mac I have no issues with it as a stand alone
  23. Pod Farm 2.56 wont install on High Sierra. "This software requires Mac OS X 10.5 or above" is the message i am getting when i come select where to install the software. Worked perfectly before i formatted my macbook which was running Yosemite. Anybody else getting this problem?
  24. Hi, I have a Tone port UX2 and this include a pod farm, i can't install pod farm 1.12 in mac os x 10.13 High Sierra, when I install appears next message : "You can't install pod farm in this disk".
  25. After 8 years really good working my UX2, after Mac Os reinstall to new hard drive, won't get a licence for a pod farm( everything else works well like outputs inputs and drivers). It says to reconnect usb cable(replace 2 of them already) or connect to support. Error code 8000710B. ESN :None Latest drivers, monkey and licence manager. Screenshots on attach. need help
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