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  1. My Line 6 POD HD500X packed up the other week. Half the samples mysteriously stopped working. I reset the POD and have returned to factory settings. But now it won't connect to my MacBook Pro, running OS Mojave. I have swapped leads and so on but no joy. Updated Line 6 Monkey etc. No joy Any clues as to what is wrong? Thanks in anticipation Peter Cook
  2. Finally installed gearbox on High Sierra... And it's working 100% Here's what I did. Download Gearbox 3.72 DMG Double click on the DMG package VIEW PACKAGE CONTENTS by: Right clicking on the Package Icon Left clicking 'View Package Contents' Double Click on Contents Double Click on Packages FOR EACH PACKAGE: Right Click the package and Select open. This will run the installer for the individual package Some packages may not install properly, but don't worry... NOW CHECK THAT EACH PACKAGE INSTALLED CORRECTLY For each Package: Right Click and view package contents (see above) Navigate to the folder /Content/Resources/english.lprog/ Double click on the file the ends with .info This should open as a text file. In the text file will be information about where the contents of the package were supposed to be installed. Make a note of the location Navigate to the folder /Content/Resources/ and double click on the .gz file Copy the extracted file Navigate to the target location you made a note of above If the file isn't there, paste it to that location Reboot the machine Open Monkey, and get and the latest driver. After you install the latest driver, make sure Monkey can see your POD. Open System Preferences: Under Security and Privacy General tab, if there is an exception for the line 6 package, click to allow it Make sure the Line 6 Audio Midi Tab is also there Now you should be good to go... The biggest problem I had initially was Gearbox saying that the driver for the X3 was incompatible or something like that... It turns out that the Gearbox uses 2 drivers... The first is the MIDI driver, which its happy to use the latest and greatest downloaded via Monkey. The second is the Audio Driver... The Audio driver was one of the things that didn't install properly when I installed each package... Someone else may want to make a more concise set of instructions... I spent a while messing with this... The really neat thing though are the .info files because they tell you what is supposed to be installed and where. Oh and if you can't see the Library folder(s) you may need to right click in finder and tell it to let you see it... Or you might have to do something at the Command Prompt... I am pretty sure I enables all of that on my MAC way back, and I can't remember exactly how you do it.
  3. POD Farm 1.0 System Requirements Windows® Pentium 4 -1.2GHz or better (2.5 GHz or better, or multi-core CPU recommended) Windows® XP (with SP2 or SP3), Windows® XP X64, Windows® Vista® (including SP1), Windows® Vista X64 512 MB RAM minimum (1 GB or more recommended) 1 GB free hard disk space minimum (10 GB or more recommended for recording) Drive speed 5400 rpm minimum (7200 rpm or faster recommended) 1024 x 768 minimum screen display resolution CD-ROM drive One free USB 2.0 compatible port on computer (USB hubs are not supported for Line 6 devices) Internet connection for online features Compatible Line 6 USB hardware (device must be connected to computer & authorized to use POD Farm): POD Farm Plug-In - POD Studio, TonePort, GuitarPort, POD X3, or PODxt hardware POD Farm Standalone Operation - POD Studio, TonePort & GuitarPort hardware Mac® Intel or Power PC based G4 1.5 GHz or better (G4 1.67 or better, or multi-core CPU recommended) OS X 10.4 or later 512 MB RAM minimum (1 GB or more recommended) 1GB free hard disk space minimum (10GB or more recommended for recording) Drive speed 5400 rpm minimum (7200 rpm or faster recommended) 1024 x 768 minimum screen display resolution CD-ROM drive One free USB 2.0 compatible port on computer (USB hubs are not supported for Line 6 devices) Internet connection for online features Compatible Line 6 USB hardware (device must be connected to computer & authorized to use POD Farm): POD Farm Plug-In - POD Studio, TonePort, GuitarPort, POD X3, or PODxt hardware POD Farm Standalone Operation - POD Studio, TonePort & GuitarPort hardware
  4. Has anyone had success with their Helix communicating with their mac (for anything)? I am using 10.9.5. I have tried both Helix app 1.0.3 and the new line 6 updater and neither are showing a unit connected (via USB). I think this is a line 6 issue because under 'about this mac/more info/system report/USB/' it clearly shows a Helix unit connected to the 'USB hi-speed bus'---so it's not a bad cord or an Apple issue. Consequently I haven't upgraded to the newest firmware (still on 1.0.4) or checked out you alls tones.
  5. I'm using Helix Native 1.71 on trial. It works fine for the first time. The next day when i choose Helix Native as plug-in in Garageband or Logic Pro x, both program stopped working( not responding, after 10 mins waiting, had to force quit ), as shown in screenshots.
  6. Deutsch Français To Save a Preset to your Computer: - Double-click on a Preset within the application’s main Presets Panel or Set Lists View to load it and then select ‘Save As’ from the File menu. This launches the familiar Mac® or Windows® file ‘Save As’ window, where you can edit the file name and choose a destination folder. By default, all .h5e files are saved to: - Mac® - /Documents/Line 6/Tones/POD HD500 Edit folder - Windows® - \My Documents\Line 6\Tones\POD HD500 Edit folder It is also possible to drag any Preset directly from the main Presets Panel or Set Lists View and drop it onto your Desktop, or into any folder on your computer to copy it there. Or, select multiple Presets to drag and Save copies of each in one drop! To Save a Bundle to your Computer: - Go to the File menu and select ‘Save Bundle As’ to launch a ‘Save As’ dialog, where you can enter a name and choose any folder to save the Bundle file. By default, all .h5b files are saved to: - Mac® - /Documents/Line 6/Tones/POD HD500 Edit/Bundles folder - Windows® - \My Documents\Line 6\Tones\POD HD500 Edit\Bundles folder Note that the Save Bundle feature always includes all Set Lists & Presets, regardless of any Preset(s) that might be selected within the Set Lists or Presets Panel. To Save a Set List to your Computer: - Go to the File menu and select ‘Save Set List As’ to launch a ‘Save As’ dialog, where you can enter a name and choose any folder to save the file. By default, all .h5s files are saved to: - Mac® - /Documents/Line 6/Tones/POD HD500 Edit/Setlists folder - Windows® - \My Documents\Line 6\Tones\POD HD500 Edit\Setlists folder Note that the Save Set List feature always includes all the Set List’s 64 Presets, regardless of any Preset(s) that might be selected within the Presets or Set List Panel. To Open a Preset, Bundle or Set List File from your Computer Opening any of these files loads the file Preset(s) into the editor application. Note that these are loaded in the application as ‘edited’ and the Preset title and settings on your connected POD HD500 are not overwritten until you choose to ‘send’ them to your device, as described below. To open a Preset - Select ‘Open’ from the application’s File menu and browse to the location where your Preset (.h5e) files are stored (the default Preset folder locations are shown above). Selecting a Preset file loads its saved settings, replacing the currently loaded Preset and its Channel location within the application. To open a Bundle - Select ‘Open Bundle’ from the application’s File menu and browse to the location where your Bundle (.h5b) files are stored (the default Bundle folder locations are shown above). Selecting a Bundle file loads its full set of all 8 Set Lists and their Presets, replacing all the currently loaded Presets within the application. To open a Set List - Select ‘Open Set List’ from the application’s File menu and browse to the location where your Set List (.h5s) files are stored (the default Set List folder locations are shown above). Selecting a Set List file loads its full set 64 Presets, replacing all the currently loaded Presets within the currently loaded Set List within the application. Alternatively, you can drag a Preset, Bundle or Set List file from any folder on your computer and drop it directly in the POD HD500 Edit window to load the file’s settings. (Dragging and dropping a Preset or Set List replaces the currently loaded Preset or Set List in the application.) Use the Save Panel options to ‘Send’ the desired Selected Presets/Set List/All to your connected POD HD500 device’s internal memory. This action permanently overwrites the respective Presets within your device’s internal memory. Um ein Preset auf Ihren Computer abzuspeichern... ...doppelklicken Sie ein Preset im Presets Panel oder Set Lists View Hauptfenster des Programmes um das Preset zu laden und klicken Sie dann aus Save As (speichern als) im File (Datei) Menu. Dann sollte sich ein Fenster zum Abspeichern der Datei öffnen. Hier können Sie dann Dateiname und Speicherort auswählen. Standerdmäßig werden .h5e Deteien hier abgespeichert: Mac: /Documents/Line 6/Tones/POD HD500 Edit Windows: \Dokumente\Line 6\Tones\POD HD500 Edit Sie können außerdem Presets einfach aus den Presets Panel oder Set Lists View Fenstern auf Ihren Desktop oder in einen anderen Ordner ziehen um dieses dorthin zu kopieren. Zudem können Sie mehrere Presets gleichzeitig markieren und alle zusammen in einen Ordner ziehen. Um ein Bundle auf Ihren Computer abzuspeichern... ...klicken Sie im File (Datei) Menu auf Save Bundle As und wählen Sie dann Dateiname sowie Speicherort des Bundles aus. Bundledateien .h5b werden standardmäßig hier abgespeichert: Mac: /Documents/Line 6/Tones/POD HD500 Edit/Bundles Windows: \Dokumente\Line 6\Tones\POD HD500 Edit\Bundles Per Save Bundle werden alle Set Lists und Presets abgespeichert egal welche Sie in den Fenstern Set Lists oder Preset Panel ausgewählt haben. Um eine Set List auf Ihren Computer abzuspeichern... ...klicken Sie im File (Datei) Menu auf Save Set List As, wählen Sie dann Dateiname und Speicherort aus. Standerdmäßig werden Set List Dateien .h5s in diesem Ordner abgespeichert: Mac: /Documents/Line 6/Tones/POD HD500 Edit/Setlists Windows: \Dokumente\Line 6\Tones\POD HD500 Edit\Setlists Per Save Set List warden alle 64 Presets der Set List abgespeichert, egal welche Presets in den beiden Fenstern ausgewählt sind. Um ein Preset, Bundle oder eine Set List auf dem Computer zu öffnen: Presets, die ine die Software geladen werden, werden als Edited angzeigt, was bedeutet, dass Preset und Eisntellungen auf dem verbundenen POD HD500 noch nicht überschrieben sind. Dies geschieht erst wenn Sie auf Send drücken, um das Preset an den HD500 zu schicken. Um ein Preset zu öffnen drücken Sie auf Open im File Menu des Programmes und suchen dann nach der Datei (.h5e). Der standard Speicherort dieser Dateien ist oben angegeben. Das Laden eines Presets ersetzt das derzeit geladene Preset im Editor und ersetzt dieses, sowie übernimmt dessen Platz im Kanal. Um ein Bundle zu öffnen drücken Sie auf Open Bundle im Datei Menu. Suchen Sie dann nach der Datei (.h5b). Der standard Speicherort dieser Dateien ist oben angegeben. Die Auswahl eines Bundles lädt das komplette Set von 8 Set Lists und deren Presets. Alles geladenen Set Lists werden ersetzt. Um eine Set List zu öffnen drücken Sie auf Open Set List im File Menu und suchen dann nach der Datei (.h5s). Der standard Speicherort dieser Dateien ist oben angegeben. Die Auswahl einer Set List Datei lädt alle 64 Presets und diese ersetzen alle Presets im derzeit geladenen Set List. Alternativ können Sie all diese Dateien einfach in das Hauptfenster ziehen um diese zu laden. Benutzen Sie dann einfach die Send Funktion im Save Panel um die gewünschten Presets, Set Lists auf dem POD HD500 abzuspeichern. Dies überschreibt alle entsprechenden Presets, die auf dem POD HD500 abgespeichert sind. L’enregistrement d’un preset sur votre ordinateur: Double-cliquez un Preset dans la fenêtre Presets ou Set List View de l’application pour charger un ficher et cliquez Save As dans le menu File. Cette action ouvre la fenêtre « enregistrer sous » normale, ici vous pouvez choisir un nom pour le fichier et le dossier de destination. Par défaut, tous les fichiers .h5e sont enregistrés sous : Mac : /Documents/Line 6/Tones/POD HD500 Edit Windows : \Mes Documents\Line 6\Tones\POD HD500 Edit Vous pouvez aussi glisser-déposer un Preset des fenêtres Preset ou Set List View sur votre bureau ou un autre dossier sur l’ordinateur. Vous pouvez aussi choisir plusieurs presets et glisser-déposer tous ceux en même temps. Pour enregistrer un paquet de presets (bundle) : Cliquez File et sélectez « Save Bundle As » pour lancer une fenêtre d’enregistrer sous. Les fichiers paquets .h5b sont enregistrés sous : Mac: /Documents/Line 6/Tones/POD HD500 Edit/Bundles Windows: \Mes Documents\Line 6\Tones\POD HD500 Edit\Bundles Si vous enregistrés les paquets, un paquet inclus tous les Set List et Presets indépendamment des presets sélectes dans les deux fenêtres Set Lists et Presets Panel. Pour enregistrer un Set List sur votre ordinateur : Appuyez sur File et sélectez « Save Set List As » pour lancer une fenêtre d’enregistrement. Choisissez un nome et une destination pour le fichier. Par défaut, les fichiers .h5s sont enregistrés sous : Mac : /Documents/Line 6/Tones/POD HD500 Edit/Setlists Windows: \Mes Documents\Line 6\Tones\POD HD500 Edit\Setlists L’option Save Set List toujours contient tous les 64 presets indépendamment des presets sélectés dans Presets ou Set List Panel. Pour ouvrir un Preset, Bundle ou Set List de votre ordinateur : Si vous ouvrez un de ces fichiers, les Presets sont chargés dans l’application éditeur. Ces Presets chargés sont marqués comme « Edited » (édité) et le presets n’est pas encore enregistré sur le POD HD500, donc n’ont pas encore écrasés les presets sur l’appareil. Cliquez « Send » pour les envoyer au POD HD500. Ouvrir un preset : Cliquez Open dans le menu File et cherchez le fichier que vous voulez ouvrir (vous pouvez trouver le dossier par défaut des presets au-dessus) et double-cliquez ce fichier. Ouvrir un paquet : Cliquez Open Bundle dans le menu File et cherchez pour le paquet. (vous pouvez trouver le dossier par défaut des paquets au-dessus) et double-cliquez-le. Ouvrir un Set List : Cliquez Open Set List dans le menu File et cherchez pour la liste. (vous pouvez trouver le dossier par défaut des listes au-dessus) et double-cliquez-la. Vous pouvez aussi glisser-déposer tous ces fichier directement dans l’application. Si vous glissez-déposez un fichier comme ça, le preset ou set liste présent dans l’application est écrasé. Maintenant, vous pouvez utiliser les options Save Panel pour envoyer (« Send ») les presets et listes à l’appareil POD HD500. Cette action écrase le preset dans la mémoire de votre POD HD en permanence.
  7. Francais Deutsch Once you have installed Line 6 Monkey and the applicable drivers for your Line 6 device, you will be able to assign your USB capable device as the sound card for your computer. See the following instructions for assigning your Line 6 device as a sound card for your Mac computer: Select the "Apple dropdown" menu, then select "System Preferences" Select "Sound" in the Hardware section Select "Input", then select your Line 6 device in the Sound Playback dropdown menu (This example uses the Guitarport). Select "Output", then select your Line 6 device in the Sound Playback dropdown menu (This example uses the Guitarport). Close the window. Be sure that your speakers and/or headphones are connected to your Line 6 device (rather than the computer's sound card). Ein Line 6 Gerät als Sound Karte für Ihren Mac Computer zuweisen Nachdem Sie Line 6 Monkey und alle nötigen Treiber für Ihr Line 6 Gerät installiert haben können Sie ein USB-Gerät von Line 6 als Sound Karte für Ihren Computer zuweisen. Wenn Sie Probleme bei der Installation von Monkey oder den Treibern haben besuchen Sie bitte folgende Webseiten: Line 6 Monkey: Installation und F.A.Q. Installation von Treibern für Ihr Line 6 Gerät Folgen Sie den anschließenden Anweisungen um Ihr Line 6 Gerät als Sound Karte zuzuweisen: Im Apple Menu, klicken Sie "Systemeinstellungen". Wählen Sie dann "Ton" in der Kategorie "Hardware" aus. Klicken Sie oben "Eingabe" an und wählen Sie dann das Line 6 Gerät aus der Liste. Wir benutzen für unser Beispiel GuitarPort. Klicken Sie dann oben auf "Ausgabe" und wählen Sie wieder das Line 6 Gerät aus. Wir benutzen für unser Beispiel GuitarPort. Schließen Sie das Fenster. Verbinden Sie nun Ihre Lautsprecher und/oder Kopfhörer mit dem Line 6 Gerät anstelle der sirekten Verbindung an Ihren Computer. Assigner un appareil Line 6 comme carte de son de votre ordinateur Mac Si vous avez installé Line 6 Monkey et les pilotes pour votre appareil, vous pouvez assigner votre appareil USB comme carte de son pour votre ordinateur. Si vous avez des problèmes d'installation de Line 6 Monkey ou des pilotes, visitez ces sites: Installation et F.A.Q.: Line 6 Monkey Installation des pilotes pour l'appareil Line 6 Suivez les instructions suivantes pour assigner l'appareil Line 6 come carte de son: Cliquez "Préférences Système…" dans le menu Apple. Cliquez l'icône "Son" dans la catégorie "Matériel". Sélectez "Entrée" et choisissez l'appareil Line 6. Nous utilisons "GuitarPort" pour cet exemple. Sélectez "Sortie" et choisissez l'appareil Line 6. Nous utilisons "GuitarPort" pour cet exemple. Fermez la fenêtre. Assurez-vous que vos haut-parleurs et/ou écouteurs sont connectés à l'appareil Line 6.
  8. Q: What is the KB37 used primarily for? A: It is a 37-key USB MIDI keyboard/control surface and TonePort USB audio interface. The KB37 will be able to send and receive MIDI CC information and process audio input and output across the USB connection to the host computer. Q: What are the knobs in the center top of the keyboard for? A: They are 4 software-assignable MIDI Continuous Control parameter knobs with 4 soft-buttons and a dedicated set of MIDI transport controls. The KB37 can control assignable MIDI parameters in most software synthesizer/samplers on the market today, along with most digital audio recording application sequencer track transport controls. Note: The KB37 does not have any of it's own onboard sounds. It is a MIDI controller that sends MIDI data to the computer and any installed MIDI software synthesizer/sound software. Q: What are the Audio Specs for the TonePort I/O section? A: Sample rate conversion at 16 and 24 bit at 44.1, 48 and 96 kHz. 2 XLR inputs with mic preamps and +48V phantom power. 2 Guitar/Bass Inputs – use the Pad input for guitars and basses with high level pickup outputs, or the normal input. Dual analog VU meters (software assignable to input, record send, and output levels). Q: Can I use GearBox editing software with the KB37? A: Yes, the KB37 is a GearBox software supported TonePort family device. Reference Links: Assigning KB37 Transport Keys To Logic 7 MMC Input must be enabled in Logic 7 in order to receive MMC from the KB37. From the main application menu, open Preferences>MIDI Select the Sync tab Click the MIDI Sync Song Settings button in the bottom right; this launches the Song Settings dialog. In the section labeled "MIDI Machine Control (MMC)" check the "Listen to MMC Input" option Note that this is a per-song option. To make this option global, you must modify your template file. Open Line 6 Audio/MIDI devices. Go to the MIDI tab. Click the Settings button. Choose a preset from the presets list. For each transport control, change the "To MIDI Out" parameter to "MIDI CC", assign a MIDI CC (for this example, we'll use 20-24), and change Switch Mode to Momentary. Click the Apply button, name the preset, click the Save icon and click OK. Click OK on the next screen. Assigning KB37 Transport Keys To Sonar 6 Go to Options/MIDI Devices and choose the KB37 as the input device and choose OK. Go to Options/Controllers/Surfaces. Click the Add New Controller/Surface icon. For Controller/Surface, choose ACT MIDI Controller. Input port should be the KB37. Click OK. Go to Views/Toolbars and ensure Controllers/Surfaces is selected, then close the window. In the Controllers toolbar, click the Controllers/Surfaces Properties button that is at the right end of the Control Surfaces toolbar. Although you can choose any preset, the M-Audio Ozone is laid out closest to the KB37 layout, so use it for this example. In the Controllers tab, you'll see 8 columns, each containing 4 three-row sections, three of which should be labeled "N/A". Go to the last of those 3 rows and click the n/a label to name it Rewind. Name the next 3 N/A fields from left to right: Stop, Play and Record. There is an empty field two slots below each of the labels. When you click the empty field for each of the 4 columns you just set up, press the corresponding transport button on the KB37 and it will be learned by Sonar. Go to the Options tab and under the Buttons category, drop down the second field to choose a control label and the third field to choose the transport control. Uncheck the "Exclude this button from ACT" setting each time. Click in the Presets field to name your new preset then hit the save icon. This preset will be stored and available to use with the KB37. Control Garageband With KB37 In order to control the Transport functions in Garageband with the KB37 you will need to have version 2.0.1 of Garageband or later. The Garageband software cannot do this natively and so you will need to download add-on software that permits MIDI messages to control the play and stop buttons in Garageband. GarageRemote is one such software and is available here: http://www.muratnkonar.com/otherstuff/garageremote/ This software is from the company: murat n konar Once GarageRemote is installed and set up, start GarageRemote's Listener off by default) so that it can relay MIDI notifications to GarageBand. GarageBand responds to MIDI CC 007 and 010 for current track volume and pan, and these parameters can be assigned to the existing GarageBand MIDI preset of the Line 6 Audio-MIDI Devices settings. Setting Up The KB37 Transport With Cubase The KB37 has control wheels and buttons like many other Mackie or others transport cotrollers. You can get the two working together by simply going into: device setup, click on the + button, add MIDI MACHINE CONTROL SLAVE, and select the Line 6 Toneport KB37 from the menu on the right. In order to set the control on the KB37 itself you will need to go to: Line 6 Audio Midi Devices in your Control Panel and select the MIDI tab. Setting Up The KB37 To Control Reason First, ensure that you have downloaded and installed the latest version of Line 6 Monkey. Run it and verify that your TonePort KB37 is running the latest driver, firmware and flash memory. Download the latest version of GearBox application and install it to your computer. Launch the "Line 6 Audio-MIDI Devices" program from the Line 6/Tools folder. Next, make sure the KB37 is the active device. Select the MIDI tab and from the drop-down list of Controller Mapping applications, select Reason (version #). You are now ready to use the KB37's transport, Sound Select and 4 assignable real-time parameter controls with Reason. Keep in mind that you will be using the default parameter control settings. If you wish to customize those, click on the "Settings" button to access the Parameter Map screen. The drop-down list titled "MIDI CC/Action" is where you can modify which device parameters are to be controlled by the available controllers on the KB37. Keep in mind that each Reason Device has it's specific parameter CC# assignment. To access those values, refer to the "MIDI Implementation Chart" located in the Documentation folder within the Reason application folder on your computer's hard drive.
  9. TonePort UX8 Frequently Asked Questions Q: Is TonePort UX8 an audio interface or software? Does it record? A: TonePort UX8 is a USB audio interface. Every TonePort audio interface works with the included GearBox modeling software as an integrated hardware/software system. The TonePort device gets audio signals into your computer and GearBox software makes everything you record sound amazing. TonePort UX8 is a unique integration of professional hardware and amp and effects modeling software. Designed with high quality electrical components and a rugged exterior, TonePort UX8 provides a wide dynamic range and an exceedingly low noise floor. The UX8, like every TonePort device, works together with the included GearBox software as an integrated hardware/software system, making everything you record sound amazing. Additionally, TonePort UX8 features Line 6's exclusive ToneDirect Monitoring, which lets you hear your GearBox-processed signal instantaneously, providing unmatched responsiveness while you record. Q: What is ToneDirect monitoring? A: ToneDirect monitoring allows you to monitor a fully processed signal with extremely low latency, regardless of the buffer size of your recording application. This means that there is an incredibly small delay between when you play a note and when you actually hear the sound from your speakers. This is unusual among audio interfaces because with other more traditional monitoring solutions, you either have to listen to processed audio with significant latency, often such that it is hard to play along with what you are recording or listen to a signal with no processing. It's uninspiring to say the least to hear completely dry electric guitar with no amp, cab, or effect processing. Q: What is GearBox? A: GearBox is the standalone software application that works with your TonePort audio interface, providing everything you need to record professional sounding tracks. GearBox contains models of vintage and modern amps, speaker cabinets, stompbox and studio effects for guitar, bass and vocals and can be applied while recording to any pair of inputs. Q: Can I apply Gearbox effects to all 8 inputs at once? A: Yes, using the Gearbox plug-in that is included with the UX8. Q: Will Gearbox be able to record at 96K? A: The UX8 driver can process audio at 96K, but Gearbox operates at 48K. Gearbox converts the 96k signal from the UX8 driver, converts it to 48k, processes it, then sends the signal to the UX8 driver, which then converts the signal to 96k. Q: Can I use TonePort UX8 without the GearBox software? A: Yes, you can use the TonePort hardware without GearBox software. Q: Can you re-amp with UX8? A: Not the same way you can with a PODxt, but you can via the GearBox Plug-In. The method for re-amping with a PODxt is pointed out in Knowledge Base document 3940. Q: What is GearBox Plug-In? A: GearBox Plug-In is a VST, AU and RTAS plug-in, providing the same models as the standalone application and additional flexibility when mixing and mastering. Q: Is the GearBox Plug-In included with TonePort UX8? A: Yes, it is. Q: Are TonePort UX8 and GearBox Intel Mac compatible? A: Yes, they are. Q: What recording software can I use with TonePort UX8? A: Every TonePort supports the ASIO standard on Windows and Core Audio on the Macintosh and should work well with any recording application that supports one of these protocols. The UX8 is designed to work with most major applications such as ProTools, Logic, Cubase, Nuendo, Sonar and Ableton Live. Q: Can I use TonePort UX8 and GearBox processing as a front end for Pro Tools? A: Yes, if your Pro Tools® hardware interface has a S/PDIF input you can run the stereo S/PDIF output of your TonePort UX8 directly into your Pro Tools hardware, complete with ToneDirectâ„¢ monitoring and GearBox processing. You can also utilize the Pro Tools compatible RTAS-format GearBox Plug-In for mixing and mastering. Q: Is RiffWorks 2 Line 6 Edition compatible with TonePort UX8? A: No, RiffWorks Line 6 and Riffworks 2 Line 6 Edition are not compatible with the UX8. However, the Standard Edition (full version) of Riffworks available for purchase through the Sonoma WireWorks website: http://www.sonomawireworks.com/. Q: Can I expand the model set of TonePort UX8 with Line 6 Model Packs? A: Yes, you can. They are available as optional Model Pack purchases from our online Store. Q: Can I transfer model packs that I purchased on another Line 6 hardware device over to my new UX8? A: Yes. Once you've purchased a model pack license key, that key remains with your user account indefinitely. You cannot, however have two or more different registered hardware devices running the same model pack simultaneously. Only one hardware device can have the model pack installed on it at any given time. Q: Do the gain controls on the front panel control the line input jacks on the back of the unit? A: The gain controls the input level of the XLR inputs, not the instrument cable inputs (as these are assuming line level and most instruments will have their own level control). Q: What do the VU meters do on TonePort UX8? A: The GearBox application allows you to assign the signal that is monitored by the VU meters to various audio sources: including input, record send, output and monitor levels. Q: How accurate are the VU meters on the UX8 in relation to the meters in the software? A: Very accurate, with the smallest of variance between Gearbox and the physical meters. Q: What will happen if my signal clips the unbalanced analog input on the UX8? A: The clipping will be a "natural clipping". The cure is to lower the incoming signal at the source. Q: How many Instruments/Mics can I record at one time? Since you are monitoring directly out of the UX8, am I going to experience any latency when recording all 8 inputs? A: 8 inputs can be recorded at any given time. Outputs 1 & 2 are monitored via ToneDirect, with the remaining outputs monitored from the hardware at near zero latency. Q: Can the phantom power from the UX8 damage my dynamic mic? A: No, it will not. Q: What is the signal to noise ratio on the analog inputs? A: The UX8 has an input signal to noise ratio of .005% THD, with a dynamic range of 111 dB. Q: What do flashing lights on the unit mean? A: The LED status indicators (Main Mute and Main Clip LEDs provide secondary functions in their ability to indicate the connection status of USB and S/PDIF) as follows: No USB connection: The main clip LEDs alternate steadily between left and right, about once every second. The USB cable may be unplugged or the UX8 driver may not be installed on your computer. No S/PDIF clock sync: The Mute LED blinks 3 times rapidly about once every second when the clock mode set to S/PDIF, and no external clock is present. Q: What are the dimensions and weight of the UX8? A: The UX8 is a standard two-unit rack space module, with dimensions of 17"w x 7"d (8" with knobs) x 3.5"h. The shipping weight is 11.6 lbs. Known Issues: An incompatibility for systems running on Intel ICH10 USB Chipsets; UX8 will hang the user's computer system. The solution for this is to use a PCI USB 2.0 interface card to connect UX8. Record buss mis-routing of UX8 in Gearbox when recording into DAW Gearbox is remembering POD Farm 1 and 2 Record send settings if PF (1 or 2) was used before Gearbox program. Workaround is to reset the Record Send settings that were made in POD Farm 1 or 2, or to reboot the computer.
  10. Hi, I recently update my Mac OS from Sierra to High Sierra. Before, all my Line 6 drivers and apps were working fine. Since I've done a clean install of the OS I had to install all drivers again, so I downloaded everything from Line 6 website and started the installation. I installed Monkey with no problem but when installing the latest driver for my Pod xt Live it installs, restart the computer and open Monkey again showing that that driver needs to be installed. I installed it over and over again 3 times and it still shows as if it is not installed. I am wondering if there is yet no compatibility with High Sierra. Same goes for Gearbox. Does anyone know or had compatibility troubles? Thank you - Maha
  11. Hi. My Toneport ux2 won't connect to gearbox on my mac... Is this simply because LIne6 haven't released the macOS Sierra version of Gearbox? If so does anyone know when this will be released? Cheers
  12. Hey guys! I'm a MacOS user and I've been happily recording and practicing through my Helix using GarageBand. My band is about to record a song and we decided to experiment a bit recording techniques and use my Helix to lay all guitar tracks. To better prepare I wanted to try re-amping. This can't be done in GB as I can't route track output to Helix's USB inputs. I installed Reaper to try it. It sees my Helix as an audio device, is set to record it but it doesn't. When I play on an armed track, no signal shows up on the volume meter. Same thing in Cubase 8 LE. I can open Repaer and get no recording singal, then Cubase and get nothing. When I open GB everything works as expected. Could you help me troubleshoot this thing please? I can provide screenshots of config screens if necessary. I think that the DAWs are pretty much the same interface-wise across OSes ;) PS. If that's important I'm on a mid-2015 MBP with Mojave 10.14.3.
  13. Hey there -- I've been using the POD for a long time for live sound and have had a hard time finding a good, crisp clean tone. A friend suggested I download tones from the website. I bought a MIDI -> USB cable and plugged it in, used monkey, downloaded the software... and now it's not recognizing that the POD is plugged in. Any steps I'm missing? Do I also need to plug in the ethernet cable? Set the pod to midi? Do I need a second cable? This is the cable I bought: http://www.ebay.com/itm/360671860164 I definitely need this explained like I'm 5. Thanks! Jeff
  14. Hi, I tried so hard to connect my HX effects as a sound card on my MAC. My mac recognized my HX effects as a MIDI but not as a sound card. There's no available drivers / Monkey 6 for HX effects (mac) on download section of the website. How can I resolve that ? Thanks for your help Jonovan
  15. Hi there guys, I'm running a pod UX2 through a mac running OS X. I have installed all necessary updates except for Line 6 monkey, which refuses to update to v1.73 from v1.72. I have tried updating it from the automatic update notification on startup, from within monkey as well as through a manual download from line6.com. In all cases, the file downloads and installs, but just reinstalls v1.72. Any advice? Thanks in advance. Wrecktangular
  16. Hi everybody, hope you can help me. I've been trying to update my Helix LT to the firmware 2.60, but every time I try it says "There is no application set to open the document “Helix_LT_v2_60_0_bundle (8).hxf”." I have already updated to the latest edition of HX Edit and I've tried manually to try and open the document with the HX Edit, but it wont allow it. Any clues to what I should do? (I have a iMac) Kind regards, Simon
  17. i just bought pod farm 2.5 im using mac osx 10.12.6 running fl studio 12 I have installed pod farm ran line 6 monkey and updated everything registered and authorized my ux2 authorized my mac I have no issues with it as a stand alone
  18. After 8 years really good working my UX2, after Mac Os reinstall to new hard drive, won't get a licence for a pod farm( everything else works well like outputs inputs and drivers). It says to reconnect usb cable(replace 2 of them already) or connect to support. Error code 8000710B. ESN :None Latest drivers, monkey and licence manager. Screenshots on attach. need help
  19. Finally installed gearbox on High Sierra... And it's working 100% Here's what I did. Download Gearbox 3.72 DMG Double click on the DMG package VIEW PACKAGE CONTENTS by: Right clicking on the Package Icon Left clicking 'View Package Contents' Double Click on Contents Double Click on Packages FOR EACH PACKAGE: Right Click the package and Select open. This will run the installer for the individual package Some packages may not install properly, but don't worry... NOW CHECK THAT EACH PACKAGE INSTALLED CORRECTLY For each Package: Right Click and view package contents (see above) Navigate to the folder /Content/Resources/english.lprog/ Double click on the file the ends with .info This should open as a text file. In the text file will be information about where the contents of the package were supposed to be installed. Make a note of the location Navigate to the folder /Content/Resources/ and double click on the .gz file Copy the extracted file Navigate to the target location you made a note of above If the file isn't there, paste it to that location Reboot the machine Open Monkey, and get and the latest driver. After you install the latest driver, make sure Monkey can see your POD. Open System Preferences: Under Security and Privacy General tab, if there is an exception for the line 6 package, click to allow it Make sure the Line 6 Audio Midi Tab is also there Now you should be good to go... The biggest problem I had initially was Gearbox saying that the driver for the X3 was incompatible or something like that... It turns out that the Gearbox uses 2 drivers... The first is the MIDI driver, which its happy to use the latest and greatest downloaded via Monkey. The second is the Audio Driver... The Audio driver was one of the things that didn't install properly when I installed each package... Someone else may want to make a more concise set of instructions... I spent a while messing with this... The really neat thing though are the .info files because they tell you what is supposed to be installed and where. Oh and if you can't see the Library folder(s) you may need to right click in finder and tell it to let you see it... Or you might have to do something at the Command Prompt... I am pretty sure I enables all of that on my MAC way back, and I can't remember exactly how you do it.
  20. Hi I bought a Line 6 Variax Standard about a year ago, I have got a 2011 Macbook Pro running OSX 10.7.5 and yet I cannot get the guitar to talk with either Monkey or Workbench. Each time it gets to the update section in Monkey it freezes then crashes. Any ideas? One side of the USB interface is green, but the side where the guitar plugs in has a red light. Chris Richards Nottingham, UK
  21. Hello Line6, I am French, so i'm trying to explain my problem in English... I just bought the Helix, test it, and i can say that it's really good ! :D But when i wire it to my Mac with USB, and Line6 app installed, every thing works fine, but about 1 minute later, the sound that output from the Mac has about 5 to 10 seconds of latency... I check from my Mac system parameter, and the audio level output is showing that latency, so i think it's a Helix problem... I wire my head head phones to the "Phone" output of the Helix (with USB wire still in the Mac), and i can hear that there is no more lantency in the headphones... I installed the last updates from the Line6 Updater app (Last update that i can find on 25 february 2018), but i experienced same problem. I check in the Line6 forum for any post that can explain that, but i didn't found any answer. So, I post this because I don't know if i missed changing some configurations and/or parameters to avoid this latency/get a workaround... Here are some informations : Mac : MacOSX High Sierra 10.13.2 (17C88) I you want some other informations, just let me know ! Hope you can help, Thank you for your support, and see you later !
  22. Hello there. I suspect that the Sonic Port and Sonic Port VX are basically the same device under the hood. Anyway, since the plug for the Port is basically an USB I think if we connect the item to mac using a female lightning to male usb cable the Mac will recognize the device. This cable is for example this : https://www.amazon.com/TechMatte-Apple-Pencil-Charging-Female/dp/B01D5NR70E Now, does anyone have such cable and the sonic port and would or have tried to check if this works?
  23. Salut a tous. Nouvel acquéreur d'un helix, dans mon home, il y a un imac 27, Logic X, une focusrite 18i8, un bon ampli sono, et 2 bonnes baffles pro JBL. J'aurais quelques question. Quelle est le meilleur branchement ? Au niveau du branchement, j'ai 3 possibilités : Le Helix sur l'entrée guitare préamp, ça semble bien marcher, (mais utilise 1 port facade préamp, même 2 pour la stéréo) Le Helix via USB sur le IMac, ça semble bien marcher (mais la j'ai donc 2 cartes son, et Logic peut passer de l'une a l'autre, choisir une entrée et l'autre en sortie, MAIS je peux pas enregistrer l'Helix et ma Focusrite simultanément.) Et je sais pas comment avoir la stéréo avec l'USB. Le Helix sur les entrées ligne non préamp, derrière la focusrite, la ca marche mais le volume est 50% plus faible, mais il faut que je mettre le volume de l'helix a fond. (a moins que ca se règle dans les setting de l'hélix). Dommage car j'aimerai garder libre mes entrées pream en facade de ma focusrite. Que me conseilleriez vous ? Comment avez vous brancher vos Helix ? Merci d'avance.
  24. Hi everyone! I'm new to the forum and joined just after buying a jtv-69 used. It came with a battery and a charger, but no digital interface in the case. So my question is: what exactly is needed in order to connect it to my macbook and eventually to workbench hd? will a regular ethernet cable work? do I have to use the line6 cable? even on that cable, it's written that it's meant for digital connection to a PodXT and the like - so I'm not sure that this is meant to be used to connect the guitar to a computer. Maybe it's mentioned somewhere but I honestly could not find the complete info. is the "DVI" the cable itself? or some kind of a converter/adapter? assuming I have the line6 cable, does it connect to a usb or the ethernet port? how does this chain look exactly? If you could help a newbie I would be very grateful!
  25. Hello, When I launch my Cubase 5 on my mac with El Capitan, I have no audio input or output working with the Helix as usb interface. SInce Helix kinda works with Garage Band (with the beta for developpers 10.11.2 (Build 15C48a)), and since I can use Cubase 5 with a Roland Capture Duo EX USB interface (with and only with the same new 10.11.2 build), I suspect that my issue comes from Cubase 5 or Apple El Capitan which for some reason cannot interface well with Line 6 Helix. So I have 2 questions: @Line 6 : do you have any information regarding using Helix with Cubase on the latest Mac El Capitan OS? @Forum : Are there other people here who manage to use any version of Cubase (say 5 to 8) with the Helix on Mac OSX ? Thanks to all, Regards
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