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  1. Hey all, I didn't see any post that covers a potential bug I've found yet so posting here. I am using Helix Native 3.71 on Windows 11. My PC is decently high-end, 32gb RAM, 7900x CPU, etc. I've confirmed this occurs in both Cubase Pro 13 and FL Studio 21.2.2. Fresh installs of everything. UMC404HD interface. Helix Native works fine once added to a channel initially, and even after switching through a few different presets, but eventually after switching through many presets (30+) it stops outputting any audio. The plugin still does show the input levels are present (see pics), but even if you disable all the effects or switch presets, once it enters this broken state it will no longer output any audio. If you restart the DAW or delete the plugin from the channel and re-add it then it works fine with any preset again. In FL Studio, it actually makes a quick buzzing sound at the moment it breaks. When this occurs, other instances of Native on other channels don't cease functioning. This feels like it might be a memory leak within the plugin; resources are being allocated when switching between presets but never released, so eventually it presents an OOM exception in Native. It seems to happen faster when switching between more intensive presets (ie: DEVIN TOWNSEND). However, I don't see any increase in memory usage in the Task Manager when this happens. Does anyone know why this is occurring and how to resolve it? Is it possible to file a bug report? Would any other information could help debug this? Greatly appreciate any insight, thanks.
  2. New to Pod Go. I purchased a Pod Go wireless system this week. Set it up properly (I believe). Updated the firmware. Did a backup. Did a factory reset. I'm using a Breedlove Legacy with LR Baggs anthem pickups. Loaded a patch, plugged in my wireless, and got tone to use the tuner. Plugged in the headphones and got crickets. Plugged into the back of an amp and got tone. Tried different patches, different presets, but still can only get sound through the amp and not the headphones. Tried using it connected to my pc using edit and also tried it without the pc just plain. I know this must be something completely basic that I'm screwing up. Thanks in advance.
  3. I have a V 60 and a gt10 transmitter and I cannot get any sound out of this thing. Nothing from the woofer, tweeter or, the headphone jack. Nothing plays regardless of cable choice and nothing from the aux input or drum tracks / metronome etc. Regardless of hard wire or with gt10 (which shows connected when on) I dont even see a signal in tuner mode. I have tried updating the firmware multiple times, even down grading and then re updating to current, including factory resets multiple times. I have experience with diagnosing amp issues and literally just repaired my LD300 I wish I could find any type of schematic for this glue covered mess. The least Line 6 could do (considering it seems like so many Spider V's have this issue) is offer some replacement parts for sale. Ridiculous we should have to pay 90$ an hour for repairs when the components are so plug and play. Anyways - rant over, any ideas? Lol
  4. Hey guys! I bought a Pod Go three months ago and loved the tones, but am a bit concerned about an issue: Sometimes my Pod Go boots without sound, and in rare occasions it boots freezed (can't change presets or snapchots). If I turn it off and back on, it works normaly. It happens in the minority of the cases but, since I'm running it in the new firmware (that states that this issues were resolved) and use it as my main rig for live applications, without backups, it makes me concerned that it can happen on stage and don't normalize when rebooting. It worries me, too, if it is a software issue or if it can be the case that I have a faulty hardware unit (dealer exchange period is about to end for me). I openned a ticket a month and a half ago, and was told to reinstall the firmware (which I did and solved the problem for a month), but now the problem is back (I openned another support ticket, but since it's December, I don't think they will answer so soon (I openned it in Nov. 27 and still no answer)). So I would like to know if any of you experienced the same problem with the Pod Go in the 1.12 firmware, if it's relatively common and if you guys think this could be something wrong with the hardware of my unit! Thanks!
  5. I have a Variax 300 electric guitar which I am powering with an XPS Mini. The guitar has been working decently so far (with some crackling issues with some of the modes), however, recently I have started having the issue of no sound coming out of the amp when I play. Once I unplug and replug the cable the sound comes back, but only for a minute or so. Due to the current lockdown I cannot really seek professional help but I really want it to work again. Any help would be greatly appreciated.
  6. Hi guys, first time posting here. So I bought a used HX Stomp a couple of months ago and everything have been working fine until yesterday when I connected it to do a reamp with my reamp box and there was no sound coming out of the unit. After some troubleshooting I've found that it seems the unit is not getting input signal as when I turn the tuner on nothing seems to happen. I've also tried putting a return block and using the returns of the unit as input but still no sound. When the unit is in analog bypass mode the signal goes through just fine, so I assume there's no physical problem with the input jacks. I've tried reseting the unit and downgrading it to past firmware and the problem persists. Sometimes the audio comes back but then again the problem returns, this seems to be random. Also when I first boot the device for a second it registers sound but then it cuts off. I've read that some Helix and Helix LT users have encountered this problem but haven't found anything on HX Stomp. Dou you have any idea why this could be happening? Does it have any solution?
  7. Just updated to the most current firmware update. Now I can't get any sound whatsoever. Any one else experience this or know how to fix? Thanks!
  8. My bassist was using an amplifi (150?) for band practice for weeks, suddenly as he was playing, no sound was coming out. well, sound was coming out in the form of reverb but nothing else. once the reverb was turned off there was no sound whatsoever. he was able to get sound to come out with bluetooth from his phone but nothing from his bass. any suggestions?
  9. Hi All. I downloaded some patches. Some of them I can't hear. My Helix goes directly to my amp. I downloaded a patch called "everything" from the line 6 website and I can't figure out why I can't hear it through my amp. Regular 1/4 inch from helix to my amp. I can hear other patched but some of them I change the out to 1/4 inch and still no sound. I would live someone to let me know why I can't hear it. totally mute. Grrrrr Thank you all Eric
  10. I had signal/sound yesterday... No signal no sound. I downloaded a patch that I purchased, importeed it and now I have no sound/signal.. I'm using the AES/EBU output from the Helix into the AES/EUB of the power cab.
  11. Hello, I just recently sold my ZOOM G5 and bought a Line 6 POD HD500X instead. The way that I would record using my ZOOM G5 is I would plug the USB into my macbook pro -> Open Garageband -> Input preference: ZOOM G5 -> Output preference: Built in Speakers. I was hoping it would work out the same with the line 6 but all I experienced was errors after errors: 1) No automatic detection I had to update everything through Monkey in order for the macbook to detect a USB input 2) Although the Macbook detects the MIC (Input sound of the POD HD500X) Garageband seems to have no signal what so ever, even if I have input set to the POD in preferences 3) I tried to solely use the POD HD 500X as both input and output and NOT even then the garageband detects the input signal. I have Macbook Pro macOS Mojave 10.14.1 (13-inch, Mid 2012) !!!!!!!!POD HD500X Edit is not supported for this OS!!!!!!!!!!!, Processor 2.5Ghz Intel Core i5. Please help, I am very frustrated it's been only a few days since I bought this and I'm wishing I never did.
  12. I recently purchased a non-working Flextone II XL for $40. So I knew what I was getting into. The amp is in great physical condition. It would turn on and 1 or 2 channel lights would be on, and if you cranked the volume you could hear a slight hiss at the speakers. I took it apart and found a problem. On the power cord board there was a capacitor that had a broken leg. I soldered it back and the amp powered up and worked for one sound only nothing would respond, effects, models, eq, only master volume. Then suddenly it went quiet light on but no sound. It would not power back up and every time I tried, a different light would come on. So after letting it sit awhile, I tried again and It came to life. Effect worked, models worked I was in the clear. Until I touched a channel button. If you just let it sit turned on and working, it will all of a sudden stop blinking and go off line with a different light configuration. So now I am stumped. Any ideas? Thanks in advance
  13. About 6 months ago a friend asked if I could re-tube and bias the new tubes in his DT50 amp, once he bought the tubes. He said that the amp was making a crackling sound and he had not had the tubes replace since he had bought the amp 3 or 4 years ago (I believe that was the timeframe). I said I could do that for him even though I'm not an amp repair tech but I do have an Electronics Technology degree and had done the same on my Carvin amp last year. He finally got around last week to bringing me the amp and new tubes but now said there was no sound at all coming out. Hopefully replacing the tubes would do the trick, he had both the power tubes and preamp tubes. So I replaced all 4 of the tubes last night but still no sound, sort of. Here is what I have observed. All of the new tubes 'light' up except for 1 of the preamp tubes (V4??). The preamp tube furthest from the guitar input, farthest to the right looking from the front of the amp, does not light up at all or even get warm. I warmed the amp up for about 30 minutes and I rotated through all of the switch settings (Class A / AB, Pentode/ Triode, the 4 amp switch settings, above Pentode/Triode ), still the tube does not light up. I can get a very small amount of sound to come out if I turn up all of the knob settings to 10, including the channel volume and Master volume. I cleaned all of the tube sockets before putting the new tubes in place. I ohmed the offending preamp tube socket pins, front to back, and I'm getting continuity. I also checked the 2 on board fuses and they are good as well as the power fuse on the back of the amp for grins, it's good as well. The output transformer is cool to the touch, not sure if it gets warm or not. Any thoughts as to what might be going on? Any help is appreciated Thanks
  14. Good morning to the whole community. I am a happy owner of HX Stomp that I use with satisfaction as a pedal unit. Recently I entered the world of digital recording with Pro Tools HD 12 to self-produce (or at least, to try) some of my songs. Last night I tried to download the demo version of Helix Native to test it on my DAW and decide whether to buy it or not. The program recognizes it, I can load a stereo audio track and open Helix Native but what I hear is just a dry signal with no effect :( I state that I'm pretty ignorant of the audio recording so I'm probably doing something wrong. My hardware / software: - Pro Tools HD 12 64bit; - Windows 10 64 bit; - Helix Native Trial; - Focusrite 2i2 2nd; What I do is just connect my guitar to the first input of the sound card (INST) and play. Do you have any advice? What am I doing wrong? Is there any particular setting? Thank you! P.S: HX Stomp works perfectly (also as an audio interface) but Helix Native would be easier. P.P.S: sorry for my english :)
  15. I have a couple of issues I need help with. First of all, my usb recording doesn't really work. Most of the time there is no sound coming through the device (in windows) when I'm playing. Audacity is either giving me error: "Error opening sound device. Try changing the audio host, recording device and the project sample rate." or simply recording silence. Initially when trying out the recording it worked normally and I've managed to record a couple of "tracks" but no I can't get it to work at all any more. I'm using Windows 10 and "USB In 1/2 Destination" in global settings is set to "Multi". Other way it's working flawless and I'm using it often as an interface to play guitar while watching youtube, listening to PC audio through helix. Second issue I'm experiencing is that return inputs simply don't work at all. I tried plugging in a pedal and it's receiving sound from send but nothing comes back. I even tried setting preset input to come from Return and plugging guitar straight into it, no sound. E: Suddenly after a few restarts, the return inputs started working.
  16. No sound. When it's powered down, and I'm plugged in, audio passes through to the amp. When I boot up the HX, the audio cuts out once it's up and running. I didn't change any settings since my last session. Checked my cables - they are brand new, but checked them without the unit anyhow, they work. I did a factory reset. I have updated the latest firmware (2.54.0). I've only had it for a little over a month. Any suggestions?
  17. I was rehearsing with my band and suddenly my Helix went silent (no sound coming out from the ¼’’ output). Tuner doesn’t respond either so I assume there is some kind of problem with the input. Tried to connect different guitars and various cables in order to make sure there was signal feed in the guitar input of the Helix. All features and menus seem to work fine. I can navigate through presets and settings. I created a support ticket and I am waiting for a reply. I also tried to reset the device and updated the firmware. Still no sound. Any ideas?
  18. Alright, so I found the culprit as to why you may have no sound in Windows 10 with your Line 6 interface. There is a setting in Power options for Win10 called "USB selective suspend setting" -- What this does is it puts all USB devices that are idle in a low power state to conserve power. Now, assuming your interface is USB powered, this setting will cause issues for your interface. To turn this setting off you need to navigate to Control Panel > Hardware and Sound > Power Options. Here's how to get there. Right-click the Windows button in the bottom-left corner and click Power Options. A new window will appear. Click "Additional power settings". A new window will appear. Click "Change plan settings" under your preferred power plan. Click "Change advanced power settings". A new window will appear. Collapse "USB Settings" and then "USB selective suspend setting". Set it from Enabled to Disabled. Click OK, done. To Line 6: just a friendly suggestion...if you release a new driver, make sure the new driver communicates with this setting so even if it's Enabled it won't affect our interfaces. Thank you.
  19. I use a PODXT Live to run 2 amps (left and right). Sometimes the amps will cancel out each other, meaning that one amp will stop working. If I pull the cable out of either channel and push it back in both amps start working again. I had this problem with my older xt live so I bought another one. After about 2 years I am having this problem with the new one too. I am running the Champ form the LEFT output and the Roland from the RIGHT output. Any ideas? Podxt Live 2 good instrument cables Fender Champ 12 Roland Cube 25
  20. Lipid

    Spider V 60

    I have a 2 weeks old spider V 60. It has worked really well. Yesterday I rehearsed through headphones ( as I have done many times ) and wanted to play through speaker afterwards, the sound was dead. There is no sound at all. Still works in the headphones output. Am I missing something here? I have turned it on and off a couple of times but no change..... Help
  21. This is regarding the LINE6 AMPLIFi FX100 (Firmware V2.6, Flash Memory updated) I am using the AMPLIFi Remote App (on Sony Xperia Android) to play a song via Bluetooth and it plays at what sounds like 1% volume (extremely quiet). Is there a way to boost the Bluetooth volume? Other Info: Guitar playing comes through at normal volume Phone volume is at max Bluetooth connection good
  22. Hello, i just recently bought monitors and maybe this is a stupid question. I haven't seen a solid solution to this and i am wondering if it is even possible. I'm using the Toneport UX2 and analog out to the monitors. Great sound until i open up pod farm and then i lose the analog signal and its routed through the headphones in the front. Is there a way to use the analog out instead of the headphone jack? otherwise its seemingly pointless for recording and playback to constantly have to close and open pod farm.
  23. Hi everyone Recently I've been having problems with my POD Studio UX2. When I try to play any sound using my UX2 the needles on the front move but no sound is outputted through my speakers. I've also tried a couple of different pairs of headphones and I can't hear anything through them either. Furthermore, I can't record sound through the instrument input or the microphone input. These problems started when I plugged my bass into my bass amp which was plugged into the mains then ran the output from my bass amp into the UX2. When I did this the lights on the front of my UX2 turned off and the clip lights started blinking. Upon unplugging then replugging the lights came back on like normal but I couldn't hear anything from my speakers. The needles move when I play sound and everything software-wise and hardware-wise indicates that I should be playing sound. This would indicate to me some sort of electrical fault in the device however the lights do stay on and the needle still does move when it should be playing sound. My second guess would be that only the output jack is damaged but the device can't record instrument or microphone audio or play it. This issue did occur after trying to set up ASIO Link Pro but I have since uninstalled that program and the problem still occurs. Aside from that nothing appears to have changed software-wise. I've plugged different amps into my UX2 before and had absolutely no issue. If it's of any use the bass amp I used was a Peavey TKO 80 and I had it plugged into a standard British socket and there appears to be no damage done to the amp. I've also had a Vox AD15VT plugged into my UX2 before and there was no issue. I am using Windows 10 and I have all the latest drivers installed. Thanks for taking the time to read my post :)
  24. If I hit the manual button, I have nothing. I turned all knobs, even volume and master volume to max and still nothing. I thought "maybe I have to save to a preset", so I tried to do that. Still nothing. Just silence when I select that preset. What am I doing wrong? Recap: I have no sound when going to manual button or trying to save any settings while in manual setting.
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