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  1. Hello! I want to use HX Stomp XL as audio interface. My problem is that simple audio playback and recording are as noisy as changing frequencies between radio stations. The sound is unrecognisable. Sound file attached. Of course, I installed HX Edit and the firmware, everything is the latest version. The pedal works perfectly with the bass, I can also work properly in HX Edit. I did reset Stomp to factory settings. The problem persists. There are no special settings in the Audio MIDI setup. 48000khz and Steam 1. (image attached below) I also checked the cables. Attached the Ableton settings image below. Focusrite Scarlett 4i4 was previously installed on the Macbook, which works flawlessly (and all other audio interfaces too). Could this be interfering with Stomp? OS and software versions: - macOS Sonoma 14.3.1 - HX Stomp XL Firmware 3.71.0 - HX Edit 3.70 - Line 6 Helix Driver2 Version 1.5.0 - DAW: Ableton Live 11 lite version 11.3.21 I read the HX Stomp maunal, asked Google, Youtube, AI to review the docs and asked him, but I couldn't find the solution. What did I miss? Any ideas? I tried it on Dell Inspiron with Windwos 10, that one is a bit older notebook. Focusrite was also installed before, tried with it, then uninstalled it as its possible. But the results were the same. Audio MIDI Setup Ableton settings xs-stomp-xl-rec-sound.mp3
  2. Ok there are a bunch of posts on this topic but I didn't find any with pictures, or any that were specifically for a helix LT model, so following the instructions from those posts without being able to see what I was getting into was a bit scary. If you're a smooth-brained half-wit like me and you need pictures (and you have an LT model). Here you go. Here's the summary of what you're going to do. Take the back off. Loosen the expression pedal bolt. Apply some lube to the spacers that the pedal pivots with. Put the back back on and re-tighten the pedal bolt. 1. Take the back off. To do this, you need to remove almost (see exception below) every single screw you see on the back and sides. You'll need a small phillips screwdriver and a small hex/allen wrench (sorry I don't know what size the one I used is). EXCEPTIONS DO NOT REMOVE the 10 screws around the XLR left / right outputs, Variax / Digital Out ports, and power cord port. You don't need to remove the two screws directly underneath the pedal. I zoomed in on them in one of the attached pics. It's ok if you do remove them, but know that they hold a plastic support piece in place for the pedal to rest on inside. When you remove those screws that plastic piece will come loose and you'll hear it rattle around the inside and then think you've ruined your wonderful line 6 helix. You haven't. It will just scare the crap out of you and then you'll figure out later (like I did) that it reattaches really easily. 2. Loosen (don't remove) the tension bolt that the expression pedal rocks on. You'll need a 10mm hex/allen wrench for this. I made about 3 complete turns to loosen it to the point where the pedal rocks forwards and backwards pretty loosely. Three may be too many turns for yours - keep an eye on the nut at the end of the bolt and don't let the bolt come out of the nut. You're basically loosening it just enough so some lube can work it's way in between the white spacers/bushings and the metal where the pedal attaches. Ok so at this point, you've got the back off. The tension bolt is loose and you can see the two white spacers/bushings at each end of the expression pedal tension bolt. 3. Apply a very small amount of lube to the top of the spacers right up against where they touch the metal bracket/braces. By "a very small amount" I mean try to use as little as possible. If you use something that drips, clean up the drips. But try not to apply any amount close to an amount that would drip or spread to another area of the board. Apply some lube and rock the pedal back and forth. Do this until you feel like the lube has probably worked its way in some. Re-tighten the tension bolt. Rock the pedal. Still hear the squeak? Loosen it again and apply more lube. Follow this process until you are squeak free. Worked for me on the first go. What kind of lube should you use? I have no idea. Would be nice if someone from Line 6 could answer that in the comments. Other posts on this topic reference many lube suggestions including chapstick (of any flavor), white lithium grease, bike chain oil, silicon lube, this teflon dry lube, and others. I used a really thin bike chain lube called "Dumonde Tech Original". Don't use WD40 - it can be corrosive. Don't spray anything. Whatever you use, apply it to a small q-tip or a thin piece of plastic as an applicator. 4. Put it all back together. If you did end up removing those two screws under the pedal that I referenced above, reattach that plastic piece to the back first. Then put the back back on and screw all the screws back in. Be careful not to tighten too much and strip the screw holes. Just snug, hand tight. That's it. You did it. You're officially a hero now. No one will care that you fixed your squeak, let alone on your own, but don't let that stop you. Rock on with your invisible hero cape. You earned it.
  3. Hey everyone. I've been an UX 2 user for almost 7 years and never had a problem, until now. I bought a new computer with an I7 13700, 32 Gb ram and etc... a high-end system. 1st thing I did was installing my UX 2 and podfarm 2. I got the guitar and there is just a buzzing, piercing noise coming from the speakers and I am desperate since I have no idea how to get it sorted and what is the conflict. Tried also with STL to check if it was Pod farm but nah, same thing. Terrible noise. I've checked the settings over and over but can't figure what is wrong. Downloaded ASIO also, just in case but nothing, same story. With my old computer (almost 9 years old) everything worked perfectly. With this new one there must be something I am missing, I guess/hope. Any idea what could it be? This is just so frustrating. Thanks
  4. https://youtube.com/shorts/RelV779FIjQ After I moved to this new apartment, it did not have this noise right away but it started to get this weird hum/hiss/buzz sound. It sounds a lot worse with the headphones (because it is right next to you ear). It is worse when I using single coil guitars. Thinking it could be ground loop, I used the power conditioner from Furhman? still had that same noise. I took it to a shop and people there said there is no issue. FS1 is boost, FS2 is overdrive, FS4 was compression pedal. When I unplug the guitar, there is no noise. Using the position 2 and 4 from start cuts the noise off but when you play that noise can be heard in the back and leaves the trails of the noise. I tried doing everything, plugging just the pedal in the power, trying it in the different room etc. Nothing seems to work so far. I will be taking it to different house maybe in few weeks but other than that I have no idea what is causing this. What could be the issue?
  5. Hi, I am a new Helix user. Love the power. I have researched this topic, but not found any resolution in the forums or online. So, please forgive me if this was solved. I am plugging the XLR out of the Helix into the PA Mixer. No inputs on the Helix. New Patch with nothing in it. The main volume is at zero. The helix has an steady white noise hiss that is high enough to make the unit unusable. This happens on all outs. The XLR outs are set to MIC. If I unplug the XLR cable from the helix the noise goes away. If I plug a microphone into that cable directly into the mixer, there is no noise at all. The ground switch doesnt make a difference. Phantom Power on the mixer is OFF. I want to be clear, There is only one cable plugged into the Helix connecting from the Right XLR out to a MIC channel on the mixer. There is no signal. Just alot of HISS. Any ideas? Thanks!
  6. Hi, I've just got a new Spider V 20 MkII as an upgrade to my Spider III. I was surprised and disappointed to hear the loud buzzing and high-pitched whine coming from the amp on all settings except clean. My Spider III is completely silent on all modes, including INSANE. The Spider V is pretty much unusable because of the noise emitted when there is no significant input from a guitar. I have tried changing guitars, changing instrument cables, using different power sockets, moving to different rooms, but nothing seems to improve it. I can remove a lot of the noise using the Spider Remote noise gate and adjusting gains, but I don't see why that should be necessary with out of the box, factory preset tones. Is there something wrong with my Spider V amp or is this just something this amp does? Any help in getting rid of this unwanted buzz and whine is appreciated. Thanks
  7. Hello Line 6 community, I am using an HX Stomp as part of a bigger pedalboard recently and have been able to play without issue at home. However, I did my first outdoor gig with it and experienced what sounded like a ground loop noise through the PA system when I was hooked up to the PA and pedal board. I bypassed the helix, sound was gone. I used only helix, sound was gone. Both power supplies for pedals and helix were on the same power strip. I believe it is ground because the noise is consistent regardless of the output of the HX (I turned the volume all the way down) Anyone have any clues? On a side note, I always get a hum when I use analog bypass. I am wondering if there may be something specifically faulty with my unit. Thanks in advance
  8. WARNING: Utilizing FX Loop, Send, and Return blocks within the same Helix/HX preset has the potential to cause a feedback loop based on the routing and their position in the signal flow. The volume level and severity of this is feedback loop is dependent upon what is contained within the FX Loops. We strongly encourage Helix/HX users to use extra caution and awareness when using these blocks in their presets. Specifically avoid placing duplicate send blocks AFTER their corresponding Return in the signal flow. This applies to both FX loop blocks which contain both sends and returns within one block as well as individual send and return blocks. For example, if your preset contains an FX Loop 1 block (FX Loop L on HX Stomp), which utilizes both Send 1 and Return 1, DO NOT place a Send 1 block AFTER this FX Loop. The same would apply to using individual send and return blocks. For example, if you have a Send 1 block and a Return 1 block in your preset, DO NOT place a duplicate Send 1 block AFTER the Return 1 block.
  9. Hey! So I've been dealing with this issue for seriously a year or two, but it's gotten insane the past couple months where it's every single time I start up my computer. Needed to finally make a topic since it's never been described exactly like this for me. Here is a video link to see what's happening: (If there's a more preferred way to share this just let me know please) Dropbox Link for UX2 Hiss Video I will need to unplug and replug my interface in for an unknown amount of times before the issue resolves itself. Sometimes it breaks the driver and I reinstall the UX2 drivers to get rid of the blinking red lights and it works again for the time I have my computer booted up. The noises vary but are similar. Some high pitched, some with a rhythmic pulse like it could be the power source, I have a battery backup surge protector everything runs through. Others sound like a High-Pass is on it, and some are bassy. Never know what you're going to turn the monitors on for and hear. I've tried switching the ports I've plugged into, taking every other plug of my UX2 out and replugged them in with varying orders, turning knobs while having it plugged in and out, etc. I have Mackey MR5s if that gives any help somehow. And I have attached an HTML and TXT file for my CPU info from CPU-Z KYLE-NZXT-DESKT.html KYLE-NZXT-DESKT.txt
  10. I'm trying to record into my DAW using the USB cable however I'm experiencing pops and clicks in my studio monitors and my headphones with audio playback or live guitar playing.. I've also noticed that the signal seems to double slightly when connected via usb. I've located the issue to the USB port causing the issue. I done this by changing the USB cable with another one to see if there was any noise and there still was. can someone please help as I will have to call technical support otherwise and mybe have to send back my new line6 helix :( and i don't want to do that because all the other audio connections work fine
  11. Hi. I have a problem. Maybe someone has the answer. Since i use my PodGo, i have a lot a crakles and noise in my DAW. If i change my buffer size (extra small or extra large) it change nothing. My cpu is right (17% used) I had a PodHD before with the same computer and the same DAW and the problem was not there. So, it seems to come from the Podgo driver. It occurs only within the daw (cubase 10)... Thank you... and the last uptade is done (version 1.12)
  12. So I'm still confused about what is happening with the PGO FX Loops... So I have a looper pedal. Depending on where the FX Loop sits in the chain, I get weird noise artifacts. And that is with the looper 'off'; not looping at all: 1) IN -> VOL -> WAH -> DIST -> AMP -> CAB -> DELAY -> REVERB -> FX LOOP -> OUT = noticeable clipping/distortion in the sound 2) IN -> VOL -> WAH -> FX LOOP -> DIST -> AMP -> CAB -> DELAY -> REVERB -> OUT = very high noise, as if the noise gate had been shut down. 3) IN -> VOL -> WAH -> DIST -> FX LOOP -> AMP -> CAB -> DELAY -> REVERB -> OUT = absolutely ZERO noise, distortion or clipping, works perfectly. Can anyone figure why that would be? I thought that because of #1, there was an issue between PGO and the looper pedal, but since with #3 it works perfectly, it doesn't appear to be an issue between PGO and the pedal. I also don't understand #2, the pedal has virtually no noise, it is really virtually silent: I can have the PGO and amp volume maxed, and I hear zero no noise. But if I move the FX Loop before the distortion pedal, it gets VERY noisy. The amount of noise actually depends on which distortion pedals are used, the two L6 distortion being the worse culprits. But since the Looper pedal makes virtually no noise, I don't understand why the PGO gets super noisy when the FX loop is before the distortion and 100% noiseless when it is after it... I mean, if the noise was 0.1dB and the distortion bumped it to 0.4dB that would be normal or expected. But as is, it's really like the noise of the pedal is 0.001dB, but when you turn on the distortion pedal, it becomes 1dB, which is a totally abnormal and unexpected amount of 'amplified' noise, since there's no noise to begin with...
  13. At my gig Saturday night there was excessive electronic noise only when the loops played back? I thought it might be bad power at the venue? Ideas?
  14. I fired up the POD X3 yesterday and the white noise was just too much. I don't know how to deal with it because I've never done this before. If anyone has encountered or dealt with these symptoms, it would really help me if you could give me some advice. The white noise was very bad, even when I tried to connect the microphone and guitar separately. I was connected to my PC at the time, so I recorded with DAW software and the white noise was brilliantly mainstreamed. (Both the microphone and guitar.) I thought it might be due to the connection to the PC, so I started up the POD X3 with the connection between the POD X3 and the PC disconnected and away from the PC and monitor, and the white noise was terrible even in that state. Incidentally, I recorded with a POD X3 with a guitar and microphone and with DAW software between February and April of this year, and when I checked yesterday, there was no white noise at all in the recordings from that time. If anyone knows what causes these and how to remedy the white noise, it would be really helpful to have some advice. (The white noise is terrible, but the guitars and microphones sound normal. Also, I tried changing the headphones to different ones but no change.) Thank you!
  15. Hi guys, does anybody have problems with high pitched background noise since the latest update ?
  16. Hi Guys. Ive had a UX1 since pod farm 1.0 maybe 13 years ago at a guess. I recently tried to start using plugins in reaper with IRs and also standalone Amp sims like Cali Suite by Neural DSP using my UX1 as the interface. But I've run into some crazy electrical noise I've never had before on both of these am sims with IRs loaders builtnit. I normal using podfarm for scratch tracks. I've tried the usual changing cables etc. But I cant figure out where its coming from so I am wondering if is possibly the UX1 itself. Also Is it possible for these super old interfaces to run IR based sounds? Just wondering as if not its about time I bought an upgrade. Asside from my PC components (PC is a pc specialist build) im not sure what else it could be so I am hoping y'all have some ideas? I can supply samples if needed. Much appreciated!
  17. I'm getting some bit of weird noise with high gain amps, where it's humming if I'm not touching any metal part of the guitar, but goes away as soon as I touch the strings or bridge. I'm using headphone out to stereo amp & speakers, and just a guitar in cable... Getting the same with multiple guitars, and what's strange is that it does it even with humbuckers. It's almost like if there was a ground loop... Sure, noise gate does help, but it doesn't feel quite normal that I'm getting that much 'electrical' noise for no apparent reason... Any idea what could be causing it and is anyone getting the same thing?
  18. Hi, I just recently move to PC from Mac, and when I tried connecting my HX stomp to the PC it created this static noise that I have attached. It doesn't matter where I plug the usb cable, front and back panel or USB hub, the result is the same. This problem doesn't happen when I connected it to my Macbook so I guess that maybe I connected something wrong inside the computer or some electrical problem. If anyone can Identify the source of the problem that would be very appreciated, thank you. HX USB NOISE.mp3
  19. Hi! I've recently bought a Helix Lt and I'm trying to make some settings, but I'm finding something curious in every one I made. I tried with Line6 Badonk amp + cab but when I palm mute I'm hearing a strange noise on the background while the volume is going down and then I added a noise gate, but still hearing that. Then, I tried with Archetype Lead and Revv Gen Red/Purple or even a Mandarin 80 and the noise is still there... The only way I've found to manage the noise is setting up a Hard Gate but it cuts the sound a lot... any idea? I let you here a clip that I recorded to show the problem: SoundCloud - Noise (recorded with Guitar direct to Helix LT, with input noise gate at Threshold -48dB, decay 10ms, Guitar In-Z Auto + Scream 808 with 0 gain, 6.5 tone, 10 level and Archetype Lead stock settings + Cali V30)
  20. Hello all, been struggling with this for quite sometime. Thanks for the help in advance. Setup is simple: Desktop connected via USB to POD. POD connected via 1/4" outs to JBL LSR305 studio monitors. I get an annoying electrical noise that is from my PC (it fluctuates when I move the mouse or start applications/games.) It also occurs regardless of the POD unit being on or off, only depends on the monitors being on and all connections in place back to the PC. When I use the XLR outs to the monitor the signal is clean again, but, using the XLR outs i understand I need to switch my monitor to the +4dbU setting. Unfortunately, this makes the volume very low (about 25% of what the monitors can do at the max.) When keeping them on the -10dbV setting, the volume is better, but clipping starts to happen. I also have a power conditioner from Furman, and have tried plugging everything into different outlets, same outlets, I even changed the Power Supply on my PC. No luck lol. Hopefully someone has another idea. Thanks again! -Dan
  21. In my case on Helix, If I turn the phone volume near 3oclock degree to maximum, I can listen the noise. I did it with no connection on any devices, jack, amp blabla anything. I turn off every fx inside the preset and make the input volume to 0db(It means I check it with no input). However without all my effort, I still can listen the noise. I check the headphones and connecting jacks but no problems are found. Is it only happen to me or happen to every helix devices?
  22. I have a G10 to a Helix, running into a Powercab Plus with Line 6 Link without issue. I also have Helix running XLR stereo out to a Focusrite Scarlett 18/20. None of this has any issue. I added a Fender Rumbler 25 to practice Bass. Hooked it up with the 1/4" output. Now I hear this computer like hiss that rolls in and out. but just on that amp. I've unhooked EVERYTHING from the Helix and it's still there. Everything is hooked into the same power outlet for ground loop isolation. I've also tried another 1/4" cable and routed it a different way. G10 straight into in the Rumbler has no issues. Checked the 1/4" setting on the Helix and it's set to Instrument. I'm at a loss on what I can do to isolate it. Can I lift the ground wire on the 1/4" or do they make some sort of isolation device for 1/4" . This has to be between the Helix and Rumbler only. Please Help, Mike "
  23. I'm experiencing terrible noises due to lack of clock sync between Reaper and Helix, used as an USB audio interface. I tried to set the same sample rate but the noises are still there in the recording. Can someone please help me fix this issue and explain me (like I'm a 5 y o kid) how to make the Helix the master and Reaper the slave? Thanks in advance!
  24. Hello to the whole community. I have a noise problem when change the channel of my amplifier from the hx Effects. My amplifier is a Mesa Boogie Rectoverb 25. When I switch to the high gain channel from the hx effects a very annoying background noise is heard. I tried to reduce it with the noise gates of the hx efeccts but they do nothing. is this normal? thank you
  25. Hi, I'm in doubt of buying Helix Native. I used the trial version for a week now and I love the sounds. I only just can't seem to get rid of a high noise level in hi-gain sounds. I already searched this forum and watched youtube video's for help on this topic. I have made a recording with a comparisation of my Helix Floor board and the Native plug-in. I made sure that the settings in both Native and Helix Floor are the same. In the recording I used the signal: input > Scream 808 > Archetype Lead The recording is made in Cubase, via a Steinberg CI2 with Hi-Z and real low input gain. In Helix Native the input meter stays under -12 dB. In the recording you hear: 0:00 - 0:17 > Helix Native 0:18 - 0:34 > Helix Floor 0:34 - 0:35 > Helix Native background noise without playing 0:36 - 0:37 > Helix Floor background noise without playing I'm might still do something wrong, it doesn't seem normal Helix Native gives so much background noise compared to the Floorboard. I still have 6 days of Trial version left. Hopefully any of you guys can help me with the noise-problem so I get convinced in buying a copy of Native. Test Native vs Helix Floor.mp3
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