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  1. Alright so a bit of backstory. I got my hx stomp back in March, everything was fine until it started freezing up on me and when it froze I can’t switch patches. This would’ve been bad because my band has tons of different patches needed to play a set. Wasn’t a problem though because line 6 took care of me, I sent it back pre paid shipping, and they sent me a new one about 2 weeks later. Completely free, and since then it’s been great, no issues, it’s basically my amp and everything. Until today. I’ve been troubleshooting for awhile now and it has to be the hx stomp. Basically my cab just has a ton of static right now and noise. It’s so loud I can’t even hear my guitar over it. It’s never been like that. I tested all different cables, running straight into my power amp and checked everything, but every time I plug back into the hx stomp it gives off the noise. So I tried different guitars, cables, and in every type of configuration but still nothing. I tried changing wall outlets to see if that helped but nope. The only thing I haven’t done is update it to 2.8 but I’ve seen many reports of it breaking the helix so I’m waiting on that. Any help to figure this out is appreciated.
  2. Hello Line 6 Community! First time poster here. I've just made the jump from fractal to helix with a HX Stomp. In my first 2 days I am blown away at how great these tones are. I am looking to ditch both my AX8 and audio interface for the flexibility of the Stomp as a stand alone. So far, I can see I made the right choice. The only thing I am noticing is: Noise on high gain lead patches I love all the tones I'm getting from all the stock presets and also downloaded some Glen DeLuane presets. Both, have the high noise and uncontrollable feedback issue on the lead type patches. Is this just the nature of the Stomp or Helix in general or am I doing something wrong?
  3. I have the helix on a not so large room, with 2 tube amp on clean , in stereo, I am going from the helix to the amp from the left and right instrument cable output on the helix , NOT the 4 cables Method, and I have this electrical HUMM, that is quite common when you hook two tube amps, with a digital moduler in between, is not so loud , but for prolonged playing time, it builds up on the ear becoming very annoying . so far I tried the ground lift on the back and doesn't help, maybe anyone know a trick or a sort of buffer or a magic pedal that isolates the amps from the electrical current that is creating the noise?
  4. I just purchased the Line6 Helix HX effects pedalboard and i have noted that whenever high gain effects are selected (happens in almost all the FUZZ effects), there is a high volume, ambulance type of noise (coming and going) in the tempo that the tap led is blinking. If you lower the gain a lot, (really a lot) the noise goes away but the effect is useless at such low gain/volume. anyone with similar symptoms?
  5. Hi, I have a PODxt Pro, I recently started getting terrible EMI Interference noise (its not the 60 hz hum) on all outputs Digital. and all analog outs ie Balanced, unbalanced, headphones....... Its not guitars, cables, output devices, or external surrounding electrical devices........... when I was trouble shooting noise source ie... ground loops, firmware, surrounding electrical devices,.... all of which I think I have ruled out. I have one question, I never noticed that the internal POD power transformed hummed, even though that is not what I hear from outputs. Can anyone tell me if this is normal with the POD xt Pro power transformer to hear the 60 hz hum when device is powered on with no inputs or outputs connected? Thank for all replies in advance, Jeff
  6. Got a PD 500XHD. Was working great - no complaints. All of a sudden, I heard a pop, and everything sounds "trebly". Patches that sounded great are crap now. I downloaded the last patches. My unit got out of sync one day (when your PC HDEdit is running but board is off). I've done this before so I know what to do. When I downloaded my latest save on the Open Bundle option, it didn't want to load. Once I loaded it, now all the tones seems "way off". Tested through 2 guitars, earphones, speakers, different connections - all the same. Am I missing something?
  7. I can not speak English because I am a foreigner. I wrote using Google Translator. Good morning. I am using FIVE O pickup now. The instrument uses an ukulele. The pickup uses a 3v CR2032 battery. When this pickup is connected, white noise is generated. There are two instruments equipped with this pickup, but they all have the same symptoms. Other passive pickups did not have this symptom. There was also no noise in the fishman pickup installed on the guitar. The Fishman pickup used a 9v battery. I want to remove this noise. ↓ five-O pick up Noise T^T
  8. I am using a POD HD 500X and a DT50 Head. I had tried the POD alone, but was dissatisfied with the "modeled" amp tones (I've always used a Mesa Boogie Rectifier, and am partial to a real "tube" tone. That's why I purchased the DT. I plugged directly into the DT, and using topology 4, was able to get an awesome heavy tone. Chunky. Tight. Very little noise. Awesome. So I set up the POD HD500X using the L6 link. Starting with a new (empty) patch, I tried to recreate that same sound I got by plugging directly into the DT. It seems that my choices are: 1) to use the Angel F-Ball model (using channel A), or 2) to use no amp model, which sends it to channel B. BOTH are unsatisfactory. (1) Using the model, it doesn't have the same warmth and clarity as if I'd plugged directly into the tube amp. And its VERY noisy!! (2) Using channel B, I need to turn up the output of the HD 500 all the way to get the same gain as if I'd plugged straight into the head. Or turn up the mixer in the HD signal chain all the way. This method is also very noisy. And in this way, I'd be limited to just one tone...whatever I have channel B set to. And woud also have no way to boost for leads. To make sure it wasn't my imagination, I have tested both ways, back and forth. I plugged into the DT directly - sounds amazing, crunchy, and no noise. I plug into the POD HD500X connected to the DT via L6 - noisy and mediocre tone. I bought the two so I could have a nice tube sound, but also be able to change between tolologies/gain amounts/effects configurations all in one click of the pedal. What do I need to do differently to get the same great tube sound I get from plugging directly into the DT, only using the POD, using the POD to change topologies, effects, etc? Thanks, Tim
  9. I updated my Helix LT yesterday to 2.6, and after that it's been really noisy. I tried different stock presets and it's the same thing. You can hear in the clip that it only stops momentarily when I play really loud. But other than that it's constantly there, and impossible to live with. I'm sure it's not my guitar, because everything was fine just before updating, and I tried another guitar with no change. I plugged my HD500x into the same outlet and it was completely quiet, which makes me think this is a HELIX issue. It's on all the outputs (headphones, 1/4", USB). Anyone know what is causing this? Helix Noise.mp3
  10. Hi there ! Trying to use the HX Effect with my 2-channels amp. No problem with clean channel. No problem when using line6 HX effects internal distortion or OD amazing tone When I engage my amp lead channel, HX Effect cause some noise problems with the amp. - I know that gain must generate some noise - My amp is usually quiet - This is a groove tube amp with high gain capacity but I keep gain relatively low - Other setting WITHOUT HX effect with pedal in front that are not true bypass don't generate this noise - This noise is NOT 50hz hum ground-loop noise, single pups noise, but more shhhhhhhh kind of noise (noise of snake not happy with modern jazz) - When testing, I mute all the effects - The unit is plugged in front (I plan to use the FX loop when this issue is solved) - I compare bypass and engaged tone, Huge difference with noise when HX effect is in line - All the input/ouput are set to instrument level. Is there anybody having the same issue ? Do you think this is the classical noisy HF effects syndrome ?
  11. I can run out of my iPhone straight into the RCA connections on the back, turn up main volume, and it sounds great when music plays, when music stops, very little noise at all. When an input is applied anywhere else, however - either of the two side channels on the mixer, or on the main in on the back, turning up the main volume creates a hiss that isn't acceptable. I've tried multiple mics, multiple guitars, different cables, etc - all the same. Even when not even pushing a signal to the L3t, just having something plugged in to *any* input except RCA, and turning up the main knob - hiss. This is too big and expensive to just be something that makes mp3's sound good, hehe. Thoughts? Thanks!
  12. hello, just received my L3T, plugged in the Helix and played both treble and bass side of my chapman stick into it at moderate volume. As soon as I sustained any mid low content the noisy fan came on. Is this normal? Do these L3T start pumping on the fan as soon as you solicit the bass amp? Does that change if you add a L3S bass cab?
  13. Hi everyone, I read some topics in the forum and i'm not sure if any topic describe exactly my problem so i have to ask you guys. I bought my guitar (a JTV 59) refurbished in Line 6 store and finally after 3 month I bring it to my home in Argentina after a travel in the US, so I have to solve the problem pretty much by myself. After a few days of using it the bridge magnetic pickup starts to make some intermittent noise (not a hum, more like a broken contact). It only happens once in a while using the magnetic pickups with the VDI cable with and without the battery. With a regular 1/4" plug with the battery the noise is still there, without the battery the noise disappears. My clue is that the pickup selector is either dirty or broken, but the noise should be there at least i'm missing something. If you have any solution besides cleaning the pickup switcher i'll apreceate your advices. Thanks you in advance. Sorry about my english, it's not my native lenguage.
  14. Hi everyone! I am a begginer with PODHD 500x, that's why I need your help. I dowloaded differents patches from the LINE 6 website, and when I tried them at home everything worked fine. When I went to play with my band in our small room, I attached the POD direct in front of a combo (LINE 6 SPIDER IV - CLEAN). Problem is that when I play a distorted patch, it start to whistle and make unsupportable noise. I read on http://foobazaar.com/podhd/toneGuide/setup This that I report: "I recommend setting your output mode to the appropriate non-"Studio/Direct" mode. If you want to use your Pod for both "direct" and "live" purposes, I recommend leaving the output mode as "Studio/Direct" and setting your "live" patches up with "no cab" as your cabinet selection. When you use "no cab", you get the same output in every output mode (more-or-less) - all cab/mic simulation is simply disabled. " Now what I would like to try is to set INPUT 1: GUITAR and INPUT 2: VARIAX for all the patches; And then I would like to put this "no cab" suggested, but I don't really understand how to do this. About the "mixer" Path A and Path B should be Centered ? Or should I leave it 100%R and 100%L? May you help me through this? Any other reccomandations?
  15. Hello, I installed and began using UX1 with Pod Farm 2 the other day. From the get go, every time I play there is this annoying clicking sound randomly placed in my pattern. I thought there might be some metronome automatically being applied to my pattern, but I can't find a setting to disable that. This only happens when I am playing, picking or strumming. It is like STRUM, STRUM STRUM, (((CLICK))), STRUM STRUM STRUM (((CLICK))) . Does anyone know what is going on here?
  16. Hi, I have a preset with snapshots using 1 amp (the cartographer which is great). Obviously because of using snapshots I have different parameters on the amp per snapshots. When I switch from one snapshot to another there is a loud pop noise. Is there a way to avoid that noise. I tried to use an eq pedal to regulate volume and keep the volume on the amp channel equal but this did not solve the issue. I also tried to put the amp in another path but this did not help neither.
  17. Hello! I've had a Line 6 Toneport UX2 for a couple of years now. Recently I got a new desktop PC running windows 10. When i connect my toneport all I can hear coming from the outputs and the phones output is a loud hissing noise. Drivers are all up to date, line 6 monkey shows me all green ticks, asio drivers are all ok. the input vu-meter is always at maximum even though nothing is connected to it. no input signal, no output sound (except for the loud hiss.) Running it in a usb 2.0 on the motherboard (so no usb dongle or something like that). Tried it with all ports, a couple of different usb cables. I've also tried seeing if my PC's output voltage was the problem but everything is ok, no overclocking done. I'm running out of ideas. Could anyone help me with this?
  18. I have a variax 700 acoustic. No matter which model I select, I get a good signal on all but one string. Usually the G or D string. It is distorted, fuzzy, whatever you want to call it , and it sounds horrible. If I tap on the saddle with my pick, it'll go back to normal. But it will do it again after a few minutes. Just out of curiosity, does Line 6 recommend steel or bronze strings for the variax acoustics? I've tried both and I'm never sure if one or the other is better. And then there's the model selector knob. It sometimes doesn't engage the next model intill you give it a tap. Not enough of a tap to go into the alt mode (red light) but just a touch to get it to change voices. Does anyone else have any of these issues and is there anything I can do about them? Thanks ! Bobby "Can I have a little more talent in my monitor? "
  19. Hi there, first of all, happy new year to everyone. I'm having big issues with my Helix using it together with my tube amps. I got my Helix a few weeks ago, the plan was for it to replace my big a** FX rack. I wanted to use the Helix for FX only (in four cable method) while getting my base tone from my 3-Channel Tube Amp(s). That plan failed for now, because in the current state it's unusable. When connecting the Helix to my Amps, a giant noise floor gets added. It can be barely heard using the first (clean) channel of my amps, but when using the 3rd (high gain) channel of the amps, the noise is so loud it makes the setup almost unplayable. I have made a few tests in my home just now, with the following basic setup: A fresh, empty preset in Helix, all outputs set to instrument level, and a volume pedal block added before the output of path 1A. No volume control in the Helix, be it in the input of the path, volume pedal block, the output of the path, or the big knob has any influence of the level of the noise. Both stage amps I own show the same behaviour, so it is very unlikely to be a fault in one of the amps. Both amps are custom hand wired amps that I designed and built myself (before you ask, yes, I am qualified for that, and the amps are built to a very high standard, not some kind of botch jobs :) ), so no use asking for the amps' brand. Both amps have been on the road with me, playing reliably for the past years and working flawlessly with my, in terms of noise grounding etc. far more complex, rack system. Or so I thought... Anyway. I am beginning to suspect that my Helix unit is faulty. Before I go through the hassle of returning the unit I wanted to ask if anyone here maybe has had similar experiences running the Helix together with a high gain tube (pre-)amp. I have attached a sample of the noise. I quickly recorded it with my mobile, as I don't have a recording setup at home. In the sample you can hear the change in noise level when I plug the Helix into the amp's input jack. I held the mobile right in front of the speaker cabinet. First you hear some buzzing from the amp with nothing connected, then the click when I plug the guitar cable into the helix, and then I plug the other end of the cable into the amp's frontend. The amp was switched to its high gain channel, master volume set a little lower than stage volume. No guitar was connected to the input of Helix. As you can hear, the increase in noise is really huge. Any help or suggestions are highly appreciated, I'm really frustrated. Thanks, Nils Edit: deleted sound sample to avoid further confusion.
  20. Hi everyone. I'm using the following setup: Guitar to helix, 4 cable method to Carvin Legacy VL300 amp, amp to Carvin Legacy 412 cab, and xlr outputs to mixer then stereo cabs. I'm also feeding a stereo loop pedal via sends 3 and 4. So: Guitar -> Helix guitar in -> Helix Send 1 -> Amp In -> Amp Send -> Helix Return 1 -> Helix Send 2 -> Amp Return (i use the send 2 instead of the 1/4" out because this way the volume is not affected by the helix volume knob). Also: Helix Xlr Outs to mixer, and Sends 3 and 4 to Loop Pedal, then mixer. You can see the scheme in the picture Problem is, when i plug the guitar straight to the amp, there's no noise, no hum, everything clear on all chanels. When i plug the guitar to helix straight to mixer, with amp simulations, no noise, no hum, everything clear. When i use the 4CM, lots of noise. You can hear it in the video. first guitar straight to amp. then plug the guitar to helix guitar in, and the remaining 3 cables. And you'll hear the diference... https://youtu.be/D6eNThp-BkM Already tried: -change all the cables, audio and power. -plug the power to diferente places, then same place. -change the outs from line to instrument, and vice-versa. Nothing works. Any guesses??
  21. EVERYTHING COMES ON, I CAN SWITCH THROUGH ALL MY PRESETS....IT JUST HAS A CONSTANT OSCILLATING NOISE COMING THROUGH IT. NOT SURE WHY. ANYBODY HAVE ANY THOUGHT OTHER THAN MAYBE A BAD POWER SUPPLY?
  22. HELLO LINE 6 BUDDIES! I'm two-track recording an acoustic guitar with my POD HD500X as the audio interface. I have a RODE NT1A condenser mic plugged into a mixer with phantom power. This mixer is then connected to the POD's 'Guitar In' input via guitar lead, and there is also an acoustic guitar connected to the 'AUX' input for a direct signal. This is all running through Logic Pro X on my Macbook Pro (Early 2015) with 16GB RAM. I have used this setup before and it has all worked fine, except today I am hearing intermittent static coming from both inputs at seemingly random intervals. It sounds like a short burst of a bitcrusher-like sound, and then goes back to normal after less than a second. It can't be any problem with the mic/mixer because I am getting the problem on AUX (direct input) as well as the Guitar In (mic) input. I have tried different USB cables, and have tried different power outlets. I have also tried a different audio interface (that can unfortunately only handle one input) that didn't seem to have the same problem, leading me to think that it also isn't an issue with Logic Pro X... SO... Has this happened to anyone before, and can anyone think of any reason this might be happening? Yeah, I've turned it off and on again ;)
  23. Hello anyone. If you have ended up here then you have had to deal with the pain of all this noise. I did however sort it simply. For Windows 10 users, it all comes down to your USB ports. USB 2.0 Fail – no sound at all. USB 3.0 Hissing/Crackling static noise. USB 3.1 Works perfect. Thanks.
  24. I am having a big problem with my HD500. The output has become extremely noisy... to the point where it's unusable. The output signal is literally about 60% noise and 40% signal. Also... it has changed all of my sounds (the names and settings appear the same on the display but the sounds are completely different and all very distorted). I'm a broke musician... I don't want to have to pay to fix this or buy a new unit if I can help it. Any help would be greatly appreciated. edit: Tried to reset and reload it... now every sound has a tape looper built in. Thanks.
  25. I want to ask if someone can verify that the following happens on their Helix as it does on mine before I file a bug report. I searched for this before creating this topic, if it's a dupe I'm excusing myself beforehand. I use Firmware 2.21 . I recommend using a DAW or method B to make sure there's no additional noises coming from pickups, cables etc. Symptom: Both the SV Beast Nrm and Brt models exhibit a clicking noise after sound was processed if the "Sag" parameter is set to a value of 0.6 or greater. Steps to reproduce: 1. Create a patch with just an SV Beast Amp in it. Set the "Sag" to a value equal or greater than 0.6, the other controls don't seem to have an influence. Set the input block to something quiet, e.g. USB. Method A: 2. Connect the Helix to a DAW and use a routing with sound only going in and out via USB (Reamping). 3. Monitor the Helix' main output (Channels 1&2), e.g. by arming a track for recording. 4. Play anything for any amount of time, then stop playback. Method B: 2. Set the "Hum" value to anything that produces an audible sound, then move it rapidly to 0. For both methods, there should be a crackling noise following that sounds like static discharge going through a lowpass filter. For "Sag" settings of 0.5 or less, I could not reproduce the symptom. If someone can confirm this, I will file a bug report, otherwise I'll scratch my head. With a confused face.
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