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  1. hi, my fbv express stopped working after i updated the software on monkey. at first it started slashing when i plugged it into the amp and it made a loud noise, now it wont turn on at all when plugged into either the amp or my computer. can any one help?
  2. Hi Everyone, a few days ago i got the Spider V 60 amp i immediately bought a USB cable to use it with Spider V remote. Unfortunately it says No device Connected. I've tried on multiple computers. I've got the latest Drivers installed. I tried Line 6 updater as well, it doesn't show there either. Same for windows own device manager. I am at a loss and reinstalling drivers and software doesn't seem to change anything. Any suggestions?
  3. Hello, for a while now I am unable to use my purchased Line 6 Helix Native and support also seems to be unhelpful since they just sent me an instruction that is already in a different blog. However this does not seem to work for me. Has anybody faced this issue yet and has any idea on how to fix it? This is what was proposed to me (sorry for the German language) bitte Folgendes probieren: 1. Dateien aus diesen Ordnern löschen: /Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin /Library/Audio/Plug-Ins/Components/Helix Native.component /Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst /Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3 2. dann diesen Ordner komplett löschen: /Library/Application Support/Line 6/Helix Native/ Dann die "versteckte" Library öffnen: Apple-Menu/Gehe zu/ ALT drücken: Bibliothek erscheint: 3. Application/Support/Line6/Helix Native öffnen und alle Dateien löschen (die beiden Ordner #IR Library, #Preset Library enthalten Ihre Presets, diese Ordner müssen nicht zwingend gelöscht werden (oder woanders hinkopieren/Backup). /Library/Application Support/Line 6/purchases.dat /Library/Application Support/Line 6/purchasesV2.dat 4. Helix Native 3.15 herunterladen und reinstallieren: https://line6.com/software/ Dann aktivieren, siehe folgende Anleitung: https://line6.com/support/page/kb/recording/helix-native/set-up-helix-native-all-recording-programs-r869/ Bitte auch auf aktive Internetverbindung achten und testhalber Antivirensoftware/ Firewall deaktivieren. Ebenfalls folgende Artikel beachten: https://line6.com/support/page/kb/recording/helix-native/helix-native-troubleshooting-r947/ https://line6.com/support/page/kb/recording/helix-native/helix-native-and-a-network-connection-r878/
  4. Hi. I have had a problem with the volume pedal on my helix. For instance, it is not working at all just now. Other times I have to press it up and down to make it work. Any suggestions would be appreciated. Angus
  5. Just purchased a Spider V 60. Drum sounds play through the speakers but guitar will not. Not an issue with the chord or guitar. Updated firmware but it didn't fix the problem
  6. My Relay G70 Model RS516 suddenly stop working after I have plugged a bass guitar with into Aux In with a cable just to use the external tuner I have connect on my guitar pedalboard. Really weird as so far as I know should work fine with both, guitar and bass. Anyway, the problem is that now the switch color ring and the audio led are blinking red and there is no sound at all either wireless or cable plugged into the Aux In. Also the LCD backlight display has gone, no light at all but text is still there, I can switch between the transmitters-scenes I have, I can see the battery information and so one, but NO SOUND and NO LCD Backlight. Is this a known issues? There is something I can do by myself or it requires a service?
  7. So I just got myself a Helix rack and I downloaded the HX Edit software to start messing without having to put my entire rack on the table. But when I open the HX Edit it only lets me access the Preset and Impulse Response, none of the actual preset stuff as you can see in the picture. Am I missing something? Every time I look up the app online I see people using the app with preset editing section. I've looked all over the Line 6 website and google and I can't find anything on this. Help?
  8. Hi all. I've just purchased an FBV 3 board to go with my Spider IV 75. Firstly, I'm not happy that all the literature I've read before purchasing says the board is compatible with the amp. In reality, as I'm sure many of you are finding, this board is barely properly compatible with anything. Aside from the LEDs not working as advertised, I can't use it to update the firmware on the amp (WTF not?!). I also can't update the firmware on the board at the moment because despite it costing just £20 less than the amp itself, there is no USB cable included. How cheap can you get? I was prepared to make my peace with all that until I plugged it in and found, basically, that it didn't work. I'd have been better off playing catch with a kitchen knife than using the supplied manual, so after much pushing of buttons, and turning on & off suddenly, and for no obvious reason, it started working just fine. That was until I dared to use the tuner via the board. Since then basically every button is either unresponsive or takes 6-7 presses to have any effect. The pedal does not switch between volume & wah. I've tried another Ethernet cable which has had no effect. I might just have been unlucky and got a duff product, but I've read enough to suggest not. Can anyone suggest any way for me to fix it, or suggest why I should keep something that is, essentially, useless. I'm just glad I've kept the packaging. Thanks for your help/advice.
  9. So for the last couple hours I have been setting up my new AT2035 with my new Line 6 UX2, but so far I have installed everything I need to install, I have the XLR cable in the right spot and the USB connected in the back. But no sound comes through, almost like the mic isnt even on. AND YES I have tried switching from "instrument" to "mic 1 or 2" still nothing. I am running out of ideas at this point.. PLEASE HELP! UPDATE! I have gotten PODFarm to actually pick up my sound, BUT NOW whenever I talk into my mic it is just straight static and nothing else.
  10. My spider iv has no sound at all. When i plug the guitar in the tuner doesn.t register either. The closest service center is 2 hours away and all the posts that i've read always suggest going to adamn service center. Is there anything i can do to ge tthis working? Honestly, i'll never buy a line 6 prodict again. What a joke. No one services these things.
  11. No sound. When it's powered down, and I'm plugged in, audio passes through to the amp. When I boot up the HX, the audio cuts out once it's up and running. I didn't change any settings since my last session. Checked my cables - they are brand new, but checked them without the unit anyhow, they work. I did a factory reset. I have updated the latest firmware (2.54.0). I've only had it for a little over a month. Any suggestions?
  12. I am experiencing strange behavior when I attempt to work with snapshots. I have followed the manual but it's not doing what the manual says it should. I press both preset button simultaneously, and it shows all four snapshots blinking... Then if I click a snapshot, it kicks me back to the presets. I've attached a movie to show what's going on... I have updated to the latest firmware 2.54.0. Any help would be appreciated. Snapshots-HX-not-working-1.mov Maybe I'm missing something?
  13. Hi guys, Since I updated my Mac the UX2 hasn't been working. It wont come on, it flashes then goes off cause, and can't connected it to my computer. Anybody have any clues to fix it PLEASE I've tried downloading the latest monkey and driver, but I'm thinking that they might not made one for it yet? Any clues would be much appreciated Thanks, Neil
  14. Just purchased a JVT- 69 and noticed when using the mag pickups the 5 way toggle switch works perfect but when I switch to the virtual instruments position 2 and 4 don't work right. In either position the instrument is intermittent. I have to hold the switch a little out of that location to get it to work and then when I let go, it goes back to the instrument on either side of that position even though it is still in position 2 or 4. I updated to the latest firmware and It seemed like it got worse. Has anyone else had this issue. It currently renders the virtual Side of the instrument almost unusable. I have not found anything on this issue other that one other guy made a video on YouTube and his was really bad (hence his cursing in the background).
  15. Nevermind, I figured out what was wrong. There's a knob on the 2i4 that blends the input and output signal, and I had it turned all the way to input.
  16. Dear Helix User Friends, I have recently purchased a Helix LT and have already successfully managed to upgrade the firmware to 2.21, however I am having issues installing the latest version of the Helix Editor software. I have downloaded the latest software (Helix 2.21) at the Line 6 website and installed on my computer (Windows 7), however when attempting to open the editor I receive an error message saying “Helix has stopped working). I have uninstalled and re-installed the software various times, I have re-booted the computer between installations, etc and nothing seems to work… Has anyone else faced the same problems? Any ideas on how to get over this issues and get the software up and running? Thank you and I look forward to some help!
  17. So I have been using the FBV Express MKII with a Spider IV 30w amplifier for about 7 months without any issues I tried to connect it with my pc (without sucess for not having the right software installed I think) and nothing went wrong. The leds were lit when connected to the pc, but just as I tried it again on the amp nothing happened. I still get that 'click' whenever I plug it in but it seems to be dead. I've tried to restart my pc so it could recognize the unit, but it just doesn't happen anymore Are there any obvious solutions for this issue? I'll be needing the pedal for the next week so please, I need to get help as soon as possible Thank you
  18. So today I discovered that the "Dry-Out" output on my POD HD PRO X doesn't work when I'm connected through Variax input. If I plug-in through the front "Guitar" input it'll work just fine. Am I missing something here? perhaps some configuration in the menus that will allow me to mirror Variax dry input straight to the "dry-out" output on the back of my POD HD PRO X? I'm hoping to use this output aside from both the L-R outputs for a live setting. Thanks in advance for any replies.
  19. Hello! :) I use reaper to record my music, and all of sudden it has stopped working. It can still record me playing guitar, but not with the amp (or any amp) i selected from pod farm, This only just recently started happening out of the blue and i don't know how to fix it. Please help! Thank you. P.S. I use a UX1
  20. Hi! I'm using UX2 Studio Interface and PodFarm 2.59 in Reaper 5.15 x64, Win7 x64, and i have a trouble that PODFarm VST won't output sound. For example i have 3 identical tracks with the same settings and with 1 plugin podfarm on each track with the same settings. But 2 tracks are playing, 1 track not, If i delete podfarm from inserts i hear a direct guitar sound, if i copy vst from other track it works normally . but if i stop/play then again i hear 1-2 tracks, but the same track with the same podfarm settings won't output sound. What to do?
  21. Hey so I bought my Line 6 DL-4 a couple of months ago used from reverb. When I first got it it worked like a charm and I had no issues. As I kept using it I would save some delay presets and jam with them for a while and then use the factory reset to erase them so I could keep exploring all of the possible effects. Well after a couple of months of use I went to yet again factory reset it by holding the A and the D buttons with the guitar input unplugged. The DL-4 would flash the lights as if it had been reset but none of the presets are erased! If I am missing something or anyone has any ideas on what I could do to fix it that would be great!
  22. Hey guys, I have a spider IV 120 Watt. And just recently had the circuit board replaced. everything was working great. and i hooked up some headphones into the back with the jack adapter and hooked up my ipod so i could play along with some songs i learned and practiced full speed. So its been hooked up like that for about 2 weeks. I had a buddy come over and wanted to hear me jam, so i unplugged the headphones and when to play. and No sound came out... i changed the channel volume and master, even maxed them out and nothing. no hiss, it was like the amp was off. i tried to changed the FX and mids and drive all that nothing. When i plugged the headphones back in, the sound worked, unplugged the headphones..no sound. I tried factory reset that did nothing. When i use the tuner function it responds when i play. and when i use the record function, it does not play anything back until i plug in my headphones then it registers exactly what i played during the recording. Im out of ideas, Its only under warranty until April...so my time is running short. ive also tried to change out the cable from the amp to the guitar, and with and without my boss mt-2 metalcore dist. pedal and that changed nothing. any ideas would be super helpful! thanks!
  23. Hello i have a problem with my Pod HD500, and any help would be appreciated. I have had my HD500 a little over 6 months now and im having a problem with two of my foot switches that are not reliable. It takes a good 10-20 presses to activate/deactivate these two switches, and somtimes i cannot get them to work at all. I am wondering if there are upgraded switches i can have installed? or maybe a way to repair my current ones? this seems to be a fairly common problem on the HD500. I see now the HD500X has fixed this problem... maybe there is a trade in deal? or possibly some way to upgrade to those switches? any help or info would be appreciated.
  24. I love my POD Gx. But after an unexpected shutdown GX is malfunctioning. I have uninstalled and re-installed the driver many times. I had success two times but eventually it stopped working. The green light shows up sometimes but I can't see any input or hear any output. I hope settings are correct.. Please help
  25. I turned on my line 6 spider IV 75 watt amplifier today and all the lights on the various amp settings clean red' 'clean green' e.t.c are all lit up at the same time. Even the additional effects and the orange display in the top right just blinks and makes no progress in turning on. Usually the colours for the amp setting are either red or green, but the left side of settings is yellow and the other half is green? Is this supposed to tell me that there is a problem with the amp? I have tried the factory reset, turned it on and off multiple times, even waited longer to see if it turns on and nothing. In desperate need of some help with this as I called Line 6 and my nearest repair shop is quite far and in an area I don't know too well. Thankyou for taking the time to read this.
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