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Found 146 results

  1. Hey there, I recently encountered a problem with my Helix Lt and haven't had any success in fixing it so far. I use my unit as an interface to record into Cubase from time to time. However, the device's driver doesn't show up in the drop-down menu where it could usually be selected anymore. Has anyone had this problem before? If so, I would be very happy if you could give me some advice. Thanks in advance. Rock on!
  2. Hello everyone, I have a problem with my HX Stomp. I bought it 6 months ago and been using it as both audio interface or plugged into my scarlett ever since. I'm really satisified. Lately, I decided to use it as an effect stomp in front of a tube amp (effects only, no amp or IRs) or straight into the PA. All I got from these two scenarios was disturbing noise and no sound. The routing signal has always been: guitar - jack cable - Hx stomp - jack cable coming out of the L/mono main output - Amp or PA. Nothing worked. Needless to say, I checked all the cables I used and they're all good, I used 4 different amps, 3 PAs. Has anyone ever experienced something similar? PS: as audio interface or in front of my Scarlett (L/mono output to interface preamp) works very well. Thanks so much! Love to all
  3. Hey y’all! First post here. I’m gonna try to explain this as clearly as possible, but it’s kind of confusing, so bear with me and let me know if you can help. I’m running my pedalboard into the front of the HX Stomp (no FX loops or effects after the Stomp). The last pedals in my chain are a mono input into my Timeline > L/R out into my Big Sky > L/R out to the L/R ins of the HX Stomp, which is then running L/R out to a stereo DI into FOH. Easy peasy. Both channels are working and receiving signal at the board. I’m trying to run the Essex AC30 and the Matchless Jump in true stereo. I split the AC30 and its IR on path A, and the Matchless and its IR on path B. I panned path A hard L and path B hard R on both the split and the merge. After the merge, I then put a stereo EQ and a stereo compressor at modest settings before hitting the Out. SO, the problem I’m having is that one of the channels is receiving the amp, IR, EQ and compressor with no issues. The OTHER channel however is only receiving my Big Sky’s Reverb (and maybe the delay) from my board. It’s like it’s only receiving the wet effects, but no dry signal. It’s so weird and I’ve been wracking my brain like CRAZY to try to figure out what the heck I’m doing wrong. SO...that’s my long-winded explanation. Any ideas?
  4. richarst

    Mr

    Hi, I am using the UX1 to plug my guitar in to my Mac (I'm on Catalina) to record using logic pro x. It lets me play/record for about 30 seconds and then basically just feeds back one never ending sounding horrible note (no its not my playing, classic lols). I have recently updated my line 6 software & mac, changed cables. All the usual things I can think of but nothing works. Has anyone had this problem or know how to fix it. Many thanks! Rich
  5. I'd like to know if this information about the overheating lithium ion batteries on G10 systems is true. I have seen it here:
  6. Hi, all, Of course, I seem to have the one problem that I cannot find on Google, YouTube, etc, so her I am.. i have just just updated My Helix Native to the latest iteration and I have also purchased IR’s from Line 6 and Dl’ed the free Allure pack, as well. the problem is I can’t seem to be able to use them. They don’t drag and drop as it shows in videos, also when I drag and I are to where I want ita white no go sign appears that seems to be telling me “No Dice, Baby.” can anyone share a solution with me? Thanks in advance.. Holly
  7. I bought a refurbished Firehawk FX that always boots into a weird menu. I'm not able to exit the menu, nor I can perform the factory reset. I've tried updating the device to different version multiple times on two computers but the problem persists. I'm aware that this menu is propably the so called update menu I've heard some people talk about which is supposed to be opened by pressing A+C buttons when powering up, but I haven't seen any pictures of it anywhere so I can only guess. So I took a video: Should I assume my Firehawk is broken? I can still return the device. EDIT: Each time I've performed an update, the updater has indicated that the updates succeeded.
  8. I am a relatively new user to the Helix and I'm having an issue with latency when I'm switching between snapshots in a given bank. When I purchased the unit it had firmware 2.3 installed and I updated to the latest firmware version and everything went smoothly. I cannot say for sure but I felt like I wasn't getting a latency issue when switching between snapshots before the update and if I understand correctly I shouldn't be having that issue. Like I said, I'm not sure if the latency was existing before the update but it is definitely present now and it will make my music unplayable due to dynamics and what not. If anyone can give me some insight here that would be super appreciated, thank you.
  9. I have a 2018 Macbook Pro and up until about 2 weeks ago, the DAW I use and HX edit doesn't recognize my HX Stomp. Is this likely because of a problem with Catalina? If so, when will it be fixed? Anyone else experiencing this problem?
  10. I have a problem with the POD HD 500X. I'm normally playing at home then I want to change from the EXP1 to EXP2 to use the Wah effect, but the POD shuts down and it begins to restart over and over again without starting. Waht could it possibly be? FX overuse? Wrong calibration?
  11. Hi! Just got my Line 6 UX2 (with black front). In box there was Podfarm 2.5 CD included but i downloaded from internet. Installed everything needed: License manager, Line 6 Monkey and Farmpod 2.59. For some reason farmpod is not authorizing even tho my computer and UX2 are authorized under license manager. (images attached). Also i can't load or save tunes, what the f am i missing here ?? I'm running windows 10. Thanks in advance.
  12. I recently bought a Pocket Pod (yesterday, in fact), and since then I've only got it working when it's connected to the PC via the USB cable. It works perfectly in that case, but as soon as I remove the cable, it stops working. I've tested it with batteries only or with a power supply, and none of it works. The only case when the Pocket Pod functions normally is when it has either batteries or cable plugged in, and it's connected to the PC. I've read that the device needs a mono cable to activate, but I've been using a stereo one and there's no problem. Maybe the cable works when the USB is plugged in, but it doesn't work as a switch for when it is not. Should I try a mono cable or is there another problem? Thanks in advance
  13. Hi, i have a problem with my pod hd500x: when i plugin my pedalboard to the pc for edit the tones and exit in my amplifier, the tones sounds really good, but when i don't plug to the pc the pod all of my tones have a really lollipop sound, with a lot of interference and really high tones that make the tones noisy. I tried all the way a can to solve this problem, but i haven't found a solution. this is a really sad thing beacuse i have my pod for 8 moths and i can't use it live because i can't bring with me my pc. I hope someone can healp me solving that problem.
  14. Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.
  15. Hello, I have a couple of problems with a brand new hx stomp. 2.71 firmware with an active/passive bass. I have two problems : 1. Headphone output is generally too low, even with the volume at max. I'm using 32ohm phone, there is optimization for another impedance? 2. The bass sound is distorted even if I have an empty chain or analog bypass!! There is a lot of distortion in mid and low frequencies content even with passive or active basses (connected to the main L input). Can you help me? Best regards, Bye
  16. Hello, I've been using the HX Stomp as a travel rig. I like it a lot, only problem is the expression pedal doesn't seem to calibrate properly. I've searched the internet up and down to no avail. How do I calibrate my Dunlop expression pedal to work as 0 being heel, and toe being 100? Currently, regardless of my min/max setting, the HX believes the halfway point is 100 and goes back down to zero. I'm not using a TRS cable to connect the expression pedal. Thank you
  17. kendiros

    Hd500x service

    Greetings! Happy new year! My sweet Hd500x has several problems: The 4th rotator (under the LCD screen), the tap, up and down and and the fs5 footswitches are almost dead. I live in Greece and Line6 lists only a shop 600km far.. 1. Any good diy guides to repair.. or 2. e-shop in Europe to find Heavy duty replacement buttons and knobs or maybe the footswitch pcb 3. Should I try using compressed air or liquid cleaner, above or below the surface? 3. any other suggestions would be welcome
  18. Does anyone else have the issue of glitchy unreliable footswitches on the Helix? I've had two units The first had 4 unreliable foot switches after a month of use at home.. And after 6 months or so the joystick failed totally so the store got me a new unit. That one now has 2 unreliable footswitches... problably more to come. I'm really taking good care of the unit, so I'm left to think there is a general quality issue with these footswitches. However Line6 Support tells me otherwise: Hi there, sorry for the trouble with your Helix. The defective switch needs to be replaced by our service center. Therefore please contact your Line 6 reseller from where you've purchased the unit - or alternatively you have the option to contact our Danish service center directly: Highend Skjulhöjalle 57 Vanløse, 2720 +4538711114 info@highendmusik.dk We haven't received many requests regarding footswitch failures and the repair should solve the issue. Nonetheless I will pass along this information to the product teams, so they can look into it. Best regards xxxxx Technical Support Line 6 Support Europe And I don't really want to pay for repairs of a lollipop quality component, in an otherwise nice product.. Am I really one of few having this issue?
  19. Hi, I bought Helix lt in April 2018, since then I was very satisfied with this unit. Since almost 2 months, the Helix onboard expression pedal is behaving very random, being this the second or third time it happens to me: The expression pedal stops working for no reason. The switch toggle from exp 1/exp 2 works fine, I've tried switching presets, snapshots, switching from exp 1/2 , deleting Volume block and adding it again, new preset with volume block, etc. Im thinking also in a factory reset, cause this is very annoying. The worst part is that it happens while gigging, from one part of a song to another, the pedal stops working. I don't want to lose confidence on this unit but it's giving me a hard time. If I'm using it for swelling, well , it is a FAIL if the unit's expression pedal behaves randomly. I have external expression pedals, but using one doesn't fix my issue. The first time it happened to me, it lasted like 1 hour or so, this time I don't know. I just switched it off cause I was tired . I started to look on google hoping to know what was happening, but I think it only happens to me, since there's no other cases like mine in forums, at least. While digging I found out this thing has an optical sensor, but nothing else. Maybe that's the trouble, the damn sensor. Can you help me with this? Thanks
  20. My M5 has been acting a bit strange lately. I have an expression pedal connected to it, but sometimes the M5 doesn't register the full sweep. A good example would be the Whammy preset: I configured the expression pedal to go from 0.0 to +12.0. However, sometimes when I put it toe down, it goes to +11.8 or something. I'm able to fix the issue by disconnecting the power and restarting the M5 a couple of times, after which it stays stable and always registers the full sweep, until I power it up again the next time. Anyone had a similar experience? How did you fix it? It's rather annoying I sometimes have to connect and disconnect the power for up to ten times before it works correctly. Thanks in advance, Wout
  21. Hi, I have a problem with my Pod HD. While trying to connect it to my computer, I accidentaly touched the footswitch's cable slot with my USB cable and after that my POD's screen started to glitch, working only half of it and went to an infinite loop so wont reboot properly. It just keeps loading and rebooting. If i leave it a while, the screens starts working but stays at the Line6 logo going on and off. I've already tried turning it on while pressing the left nav but nothing happens. If I put on the flash update mode (down nav) it will glitch at first but then it will appear "Update flash" on the screen, but my computer wont cognize it anyway. NOTE: While uploading the video, the screeen stopped glitching, but the unit won start, it just keeps loading. Help...
  22. Sorry for my English. My FHFX stopped turning on. Prompt in what there can be a problem? Before that, everything worked well for a year. https://youtu.be/_PwEI-A7jQg Line6_Firehawk_FX_does_not_start.mp4
  23. So I have the Line6 POD HD500 and it has a problem that I can't fix. A lot of times the volume starts to rise or fade without me moving the volume knob and the indications on the POD's screen is doing the same. So I was wondering if any one of you have the same problem or know how to fix it. Will it get fixed if I change the knob that connects with the control board?
  24. So new hx effects, love it! But there's a problem with stompbox mode. When i have the switches set to both touch and press the unit switches spontaneously to pedal edit mode, this is incredibly frustrating since either i can't use stompbox mode at all or i cant use the touch function on the unit which is manageble but annoying. Is anyobe else having this problem? Is there a solution or is this a problem with the latest update? Cheers!
  25. Hi. I found some issues in my Line 6 Spider 240HC amp that probably have other discussions opened, but i decided to record them. https://youtu.be/67unAeUulCA In the first one, the display flashes when it's turned off. https://youtu.be/477VH-TT4W8 That sound happens when i turn off the amp. That happens sometimes using different IEC cables. https://youtu.be/Fy6RwlY-xHk This problem started when i changed my IEC cable too. Sorry for the sound quality, there is a clicking sound when i activate the reverb. I though the it could be caused by the cable, but they are universal and i guess that it could be produced by digital issues. I really like this amp but it's difficult to play a gig calmed with that kind of problems. Is anyone having these problems? Sorry for my english.
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