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  1. I am hoping someone can help me figure out what capacitor this is exactly (see attached) so I can have a friend take a shot at getting this one out of the unit and putting a new one in. Clearly its a SAMXON 3300uF16v still I can't seem to find anything exact and or I don't trust my own judgement. If anyone knows a good site or vendor to order this from it would be much appreciated. I'm not sure if this can even be fixed. The unit works but the screen flashes arbitrarily to different editing parameters i haven't called up. It goes back and forth to the patch number and these editing parameters. The sound stays the same though? I am clueless. Truly. I do my editing via the software anyway but I don't want the unit to go completely down. Thanks ej
  2. If your Helix pedal squeaks or is loose and using the Allen wrench won't help, DON'T spray anything into your Helix. Instead, see this article's instructions and video: Please be aware that this is NOT for the Helix LT.
  3. My Amplify 75 is dead. No lights ,no sound. There is a faint click when I turn it on and a faint boom when I turn it off. That is all. It happened as my son inserted the headphone plug in the back and then it just died... I have opened it up and peeked inside (without detaching any cables). I don't see anything strange (e.g. no burn marks as I can see). I was hoping to find a fuse but did not find any. Does anyone here know if there where the fuse are? (I guess there most be some kind of fuse in it). No warranty left, so I just can't send it in. Does anyone have any clue what could have happened? Is there something I can do to save it or is the only thing to do to find an authorized reapair shop? I wonder if anyone has experienced anyting like this and have any suggestion what it can be. Happy for all the help I can get. Thanks; Per
  4. Hey, The output capacitors/inductor of my pod xt live got burned. I need to know the value of them, they are from the left output and their name is burned too but the ones on the right output should be the same. So, I need the values of this capacitors/inductors: C25 L4 C26. Or do I need to spend good money to let somebody from the service change them for me? Why are the schematic not available on the net? :) Anyone got a clue? ;) Regards Fabio
  5. Brand new to this forum; hello! I apologize if this has been addressed- I did a search and found nothing. I just bought a Spider IV75 on Craigslist and after getting it home discovered the presets knob is only working intermittently, and is loose in the cabinet. Has anyone here replaced this component, and how big of a headache is it? This isn't the worst thing in the world; I got the MKII shortboard as well for a pretty good deal so I can still deep edit with a pc (preferred anyway), but it would be nice to do it on the fly if needed. Thanks in advance!
  6. The carry handle/strap on my amp has come adrift. The nut holding it in place on one side has worked itself loose and is now inside my amp. The handle is now useless. In order to repair it I need to get inside but don't know the easiest way to do it. Can anyone offer any help/advice please? :)
  7. Hello everyone. I had to travel to another city for a gig, I took my POD HD500X with me and unfortunately it fell to the ground. The corner hit the ground and the screen is broken, it's driving me crazy. Do you know what kind of lcd screen the POD HD500X uses and where can I buy it? (preferably online) Thank you in advance. Ps. Excuse my english.
  8. I'm having an issue with my JTV69 where the signal is clipping when I play it really hard. It's most noticeable on the 3rd and 4th strings. I noticed it when using the VDI cable and it seemed like using the 1/4" it wasn't happening. But I noticed that when the alternate tuning knob is enabled it's happening regardless of how the guitar is connected. I've tried it into multiple sources (HD500, regular amp, Guitar Rig), and I have a JTV59 that doesn't do this. So I've isolated it to a problem with the JTV69. So I dropped it off at the Guitar Center where I bought it, it's about 4 months old so should still be under warranty. I thought to check on Line 6's site today and noticed that Guitar Center isn't listed as a service center in my area. Their tech hasn't looked at it yet so they haven't contacted me one way or the other yet. I just don't want it to sit there for a few weeks to be told that they don't even do service work for JTV's. Anyway, that's a very long way to ask a short question: Does anyone know if Guitar Center can actually work on JTV's or should I have just contacted Line 6 directly?
  9. yes, your eyes are working well: a car/scooter passed over my FBV Shortboard and I'd like to try repairing it. I would basically need a new chassis and, probably, some ICs. but the chassis is worst... Could somebody help/suggest me? thanx
  10. *Please use Google Translate to read this information in your language. How do I get technical support for my Line 6 gear? When you have a technical support question, and you can't find the answer in your product's manual (found at, our system gives you these options: Search our Knowledge Base for Line 6-authored information and video tutorials. Review previously answered threads using our keyword search tool. Ask a question within your Line 6 products' community forum. Posting your question tells our community (which is 160,000 strong) that someone is looking for help. Contact our support staff directly at with a support ticket. For registered product owners, Line 6 is pleased to provide phone and email (ticket) support free of charge. If your product is not registered, you still have access to our other resources that can assist you 24/7.Please CLICK HERE to register your Line 6 products. German Für registrierte Besitzer eines Line 6 Produktes freuen wir uns Ihnen gratis Telefon und Email Unterstützung zur Verfügung stellen zu können.. Sollte Ihr Produkt nicht registriert sein so haben Sie immer noch die Möglichkeit unsere online Resourcen 24/7 zu Rate zu ziehen. Wissens Datenbank Video-Tutorials Forum Gemeinschaft Produkt Mandbuch Bitte CLICKEN SIE HERE um Ihr Produkt zu registrieren. French Pour les propriétaires de produits enregistrés, Line 6 est heureux d'offrir un soutien téléphonique et e-mail gratuitement. Si votre produit n'est pas enregistré, vous avez toujours accès à des ressources qui peuvent vous aider 24/7: Base de connaissances Tutoriels vidéo Forum Communautés Manuels du produitct S'il vous plaît CLIQUEZ ICI pour inscrire vos 6 produits Ligne. What is the warranty on my Line 6 product? It varies by product, so please see our Warranty F.A.Q. for more details. Also, please be aware that your warranty is only good in the region of purchase. So for example, if you buy your unit in Australia, you will have to get it serviced in Australia. Going outside of your region of purchase for repair work will be treated as a non-warranty repair and you will be charged accordingly by the repair center you take it to. How do I get my Line 6 gear serviced outside of the U.S.? Line 6 has established a worldwide chain of independent Service Centers. You can find Service Centers and Distributors that can assist you with your repair. If you cannot find one in your country, you will need to find one outside of your country and contact them to see if you can ship them your malfunctioning unit. Because of our agreements with these distributors and service centers, you cannot send your unit directly to Line 6 U.S. for repair. ***Only units purchased in the U.S. can be repaired in the U.S. I’m having a problem with a repair center, who can I contact? Please contact your area's distributor to resolve repair center issues. How do I get parts and accessories for my Line 6 gear? We sell a number of parts on our Online Store. You may place an order with a valid Visa, American Express or MasterCard. For our return policies, please refer to our returns page. Certain parts not found on the store may be special ordered through an Authorized Service Center or Distributor. Some parts such as circuit boards and PCBA assemblies are not sold to the public. Also, Line 6 does not provide circuit diagrams, blueprints or schematics to consumers. Please keep in mind that parts sales are at the service center's or distributor's discretion. Line 6 does not sell parts directly to the public. Where can I buy Line 6 gear outside of the U.S.? Line 6 has distributors all over the world. You can search by city/region and country for a distributor in your country. If you cannot find a distributor in your country, you can find an Online Retailer that may ship to your country. English is not my first language. How can I get help in my native language? Please click here to create a support ticket. Our multi-lingual EU support team will do their best to address your issue.
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