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  1. I just tried to download the Line6 Updater software (version 1.19) for macOS, and when I open the PKG file, I get the attached error message and cannot install the software. Any suggestions? Thanks, Tim
  2. Price : $249 I would like to sell my Helix Native by gifting the activation key to your line6 account Send me a notice if interested.
  3. Hi guys. I cannot find where download Vyzex for my Floor POD Plus. Someone can help me? Or are there others software to use with my POD? I don't know what to do. Thanks
  4. Hi there! About 5 years ago I purchased the UX2 audio interface along with PodFarm 2.5 with the metal shop pack. It has been a great experience but then I saw that there is a possibility to buy Helix Native. From what I understand, it's pretty much a modern & way more clear sounding PodFarm that's built in the Helix products. I have been thinking to upgrade to Helix Native but I am not sure whether it's going to work well (if at all) on the UX2 given that it's a pretty old device. Helix products cost a lot more than the UX2 and it seems like there should be a catch if I try to use it this way. If it's possible to run Helix Native using a UX properly, how different would it be than to use a Helix rack? I assume that the output quality is different, but other than that, will it affect the recording quality as well? If I record something with Helix Native using a Helix rack and then record the same thing using a UX2 with Helix Native, how different will the final product sound? I would like to know the limitations and differences, if any of you can point them out. Maybe I should just buy a Helix rack or multi-effect instead of a software upgrade alone. Also, is it a stand alone software like PodFarm 2.5 or is it just an addition to the DAW? Thanks a lot! PS: I know that I can demo it for free for 2 weeks before buying but I also didn't want to start the demo only to find out that it doesn't work at all on the UX2.
  5. The folder “Line6” can’t be opened because you don’t have permission to see its contents. 1. Mac OSX 2. I got the Spider V Remote to download and install (after adjusting security settings) 3. Install created a file called "Line6" but I don't see the Remote app anywhere 4. When I click on the Line6 folder I get the message "The folder “Line6” can’t be opened because you don’t have permission to see its contents." Any help would be appreciated!
  6. I've had this LIne 6 Spider Valve mkii HD100 for about 8 years and I love it. However, I've recently gotten back into playing again and I've been looking for the software to be able to edit the presets in the FBV shortboard mkii I'm using in conjunction with the Spider Valve. I'm having an issue finding the software on the line 6 website to be able to edit these presets from my laptop. I'm not sure if it simply doesn't exist any longer or if I am mistaken and simply can't seem to locate it. I currently have the monkey 3 installer and it looks like everything is up to date, other than the controller. However, when I attempt to update it, it prompts me to the Line 6 website base and tells me there is no software for this device. Any and all info would be useful. Thanks!
  7. Table of Contents · General · Device Compatibility · Finding the AMPLIFi Remote App an Android device · Firmware updates · Streaming Music and Tone Searching/Matching · User Interface General Q: Are you really finally releasing AMPLIFi Remote for Android users? A: Yes, it's true! You asked, we delivered. Q: When will it be available? A: We released AMPLIFi Remote 2.0 on October 28th, 2014. You can check our website and follow us on twitter @line6 for the latest announcements. Q: Is AMPLIFi Remote 2.0 a free update? A: Yes. You can download AMPLIFi Remote 2.0 at no charge. Device Compatibility Q: Are there any functional changes to the AMPLIFi Remote App on Android? A: AMPLIFi Remote has no functional differences between iOS and Android. All the same features are available. Q: Which specific Android devices will be supported when AMPLIFi Remote 2.0 is released? A: Generally speaking, although not tested or qualified, nearly any Android phone, tablet or phablet should work, provided it is able to run the required Android OS version. AMPLIFi 150, 75, 30, TT and FX100 is known to be compatible with the following Android devices: · Samsung Galaxy S5 · Samsung Galaxy S4 · Samsung Galaxy S III · Samsung Galaxy Note Pro · Samsung Galaxy Note II · HTC One M8 · HTC One M7 · Motorola Moto X · Google Nexus 7 · Amazon Kindle Fire HDX · ASUS MeMo Pad · Asus Fonepad · ASUS PadFone · LG G2 · LG Optimus · LG F7 · LG Nexus 4 Q: Which Android OS versions are supported? A: AMPLIFi Remote 2.0 requires a device running Android OS version 4.2 or above, and built-in Bluetooth capability. Even if a device is not listed in the supported device list above, we encourage users to try AMPLIFi Remote on their device if it meets the minimum requirements. We will update this list as additional devices are found to have an optimal experience. Q: Why are you not qualifying earlier Android OS versions? A: The Android developer portal indicates that a majority of Android devices are on Android 4.2 or above. Customers with earlier Android OS versions should check with their carrier or device manufacturer to find out if there is an upgrade available for their device to get to Android 4.2 or above. Q: Does AMPLIFi Remote 2.0 support double-byte characters as metadata? A: Tones with double-byte character names and metadata are not currently supported for tone matching. Q: Can I use AMPLIFi Remote 2.0 on Android devices with customized UI on non-English OS, for instance Sony Xperia or Sharp Aquos? A: These devices are not specifically supported at this time, however we do feel that they would work, although will not be fully localized. Q: Is AMPLIFi Remote 2.0 compatible with Windows Phone / Tablets at this time? A: There is currently no plan to support for ARM or x86-based Windows phones/tablets. Q: Will the same app work on all AMPLIFi products? A: Yes, the AMPLIFi Remote App will work with any member of the AMPLIFi Device family. Q: Is AMPLIFi Remote 2.0 also available for iOS? A: Yes. AMPLIFi Remote 2.0 provides minor maintenance with the overall app, but mostly AMPLIFi Remote 2.0 is for Android support. Some customers with iOS devices will upgrade to AMPLIFi Remote 2.0 without any noticeable differences. Q: The AMPLIFi product box only has iOS compatible devices printed on it. Are there different versions of AMPLIFi hardware sold specifically for iOS and Android? A: No, there are not different hardware versions. Whichever AMPLIFi hardware you get will support both AMPLIFi for iOS and for Android. As long as you have the AMPLIFi Remote App 2.0 on a supported device, your AMPLIFi hardware will work. Finding the App on an Android Device Q: What is the name of the app and where can I download it? A: The app is called AMPLIFi Remote on Play Store (also referred to as Google Play Store) and the Amazon Store. Firmware Updates Q: Do I have to update the AMPLIFi device firmware for Android to work? How can I update the firmware without an iOS device? A: Yes. A firmware update (2.0) is required. We will be providing a Windows PC-based firmware Updater called AMPLIFi Utility at www.line6.com/software, which requires a USB connection to your AMPLIFi device. When customers open the AMPLIFi Remote app on their Android device for the first time, there is a slideshow that points the customer to the Line 6 website to update their AMPLIFi hardware. Customers will download a driver and update utility and should follow the instructions to update their specific AMPLIFi hardware. Once started, running the firmware update will take between 2 - 3 minutes. iOS users will be able to update their firmware as is typically done with iOS devices via Bluetooth from the AMPLIFi Remote App. Q: If I have to upgrade the firmware, will it stop working with iOS devices or will I be able to switch between both? A: The update simply adds a new way for AMPLIFi to communicate over Bluetooth, so it will continue to work with iOS devices as well. Q: Is this the first time the USB port is being used to update AMPLIFi firmware? A: Yes Streaming Music and Tone Searching/Matching Q: Which music libraries are supported on Android OS? A: The AMPLIFi Remote App can access music that stored locally on the device, or on external SD card storage, that has been transferred to the device from a computer. Please use the default method provided by your device manufacturer to store music onto your Android device. Q: What about songs I have purchased or downloaded from Google Play Store (aka Play Music)? A: In order to access music purchased from the Google Play Store (aka Play Music), we recommend that you download it to your computer and transfer it to your device. The AMPLIFi Remote App will not match the tones of music streaming from Google Play Store (Play Music). Q: What kind of audio file format does AMPLIFi Remote 2.0 support? A: .mp3, .m4a, .mp4, .acc, .3gp, .flac. Formats that use id3 tags can be used for tone matching. Q: How does the AMPLIFi Remote App match tones? OR From where does AMPLIFi Remote App match tones? A: If your music is properly tagged with Artist, Album, and Song Titles, the Line 6 servers compare and sort publicly shared tones that match that particular song. Q: Can I edit tones on my computer using AMPLIFi Remote 2.0? A: No. At this time you cannot edit tones on a computer using the AMPLIFi Remote App. Q: What connectivity is required to play back music and tone searching and matching? A: A Bluetooth connection is required for streaming and editing. WiFi or Cellular Data is used for cloud-based features such as accessing Tone Searching and Tone Matching. Although, you will be able to access editing and manage your device-stored presets while offline. User Interface Q: Will the AMPLIFi Remote 2.0 GUI look the same on an Android device as on iOS devices? A: AMPLIFi Remote has been developed natively for Android using Java, so there are some very subtle differences. Q: How will the AMPLIFi Remote 2.0 GUI scale onto the different size screens? A: We've designed it to adjust spacing and scaling for lots of various screen sizes and pixel depths.
  8. Thank you for purchasing a Spider V/Spider V MK II amp. To get the best performance from your new amp, please upload the latest firmware. You can upload in one of two ways connected to a mobile device or connected to a computer. We strongly suggest updating the amp from a desktop/laptop computer, even though it is possible to do so from a mobile device. It will take about 5 minutes to complete the upgrade. Please follow the instructions below. Updating firmware from a Mac or PC(Mac OS X doesn't require driver installation, since it uses built-in core audio): First, download and install the Spider V drivers: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under "Free Software Downloads" to: [Spider V 60], [Line 6 Drivers], [your PC OS] Click "GO" The page will update with the Line 6 drivers for the Spider V. Click 'GET DOWNLOAD' to download the driver installer to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the driver installer When the installer has been downloaded, double-click on it and follow the instructions to install it in your computer. Next, download and install the Line 6 Updater for Spider V: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the updater installer When the program has been downloaded, double-click on it and follow the instructions to install it in your computer. Finally, update your Spider V from your computer Connect the "MAC/PC/ANDROID" port to your computer with a USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC. Turn on your Spider amp. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Follow the instructions shown in the Line 6 Updater program to update to the latest firmware for your amp Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again. Updating firmware from an Android device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on "Sign In". Follow the instructions to create a free account. On your device, download the Spider Remote App from Google Play. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "Mac/PC/Android". Turn on your Spider amp. Your Android device will present a dialog, which asks if you want to give Spider Remote permission to use your Spider Amp. Be sure to check the "Use by default for this USB device" checkbox, and then touch OK. Note: On some devices, this dialog may appear twice. If that occurs, just repeat this step. Spider Remote will automatically relaunch, and will provide instructions to upload the latest firmware for your amp. Updating firmware from an iOS device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on 'Sign In'. Follow the instructions to create a free account. On your device, download the Spider Remote App from the App Store. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "iPhone/iPod". Turn on your amp. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Follow the instructions to upload the latest firmware for your amp.
  9. Like its predecessors, Windows 10 has a compatibility mode to allow users to run older programs written back when previous versions of Windows were the newest operating system. Right click on the app. Select "Properties". Click the Compatibility tab. Under the banner, a check box will appear next to the text "Run this program in compatibility mode for:" with the options in a drop down menu. The various Windows operating systems will appear, depending on the app. A more involved option is to install a virtual version of the old operating system of your choice ("virtual machine" or "VM") on your computer. This is different than dual-booting a computer, where the user divides/partitions the space on a single hard drive and installs a different operating system on each section, allowing the user to choose which OS is booted when the computer is powered on. The advantage with VM is the ability to run a program in the operating system that it was designed for in the first place. Windows 10 is compatible with Microsoft Virtual PC, a virtualization software that allows Windows users to run multiple versions of Windows, all the way back to Windows XP. This is a free download from the Microsoft Download Center. Microsoft provided a free copy of Windows XP to run in Windows 7 Pro. Pro versions of Windows 8.1 include Hyper-V to host alternative operating systems. Otherwise, Oracle's (formerly Sun's) VirtualBox and VMWare are some of the more common options available and are accessible for Windows, Mac and Linux users. Mac users can also use Boot Camp and Parallels to access alternate OS versions.
  10. I have a Helix bought a couple of years ago and I want to update it. Is there anyone who can cut through the pages of info and tell me how to, back up my old patches (I can't see how to install an old version of HX edit to do this) then down load the new firmware and software to get the Helix up to date. Many thanks in advance.
  11. This document explains how to update your FBV Mk II (Express or Shortboard) controller using Line 6 Monkey. You will need to connect your FBV Mk II controller using a USB cable to your computer, then run the Line 6 Monkey application. If your software is out of date (or you want to reflash for trouble shooting purposes), you will want to update using the following directions. Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices 1) If Monkey asks you to register your gear, you can select 'remind me later'. 2) Select the "flash memory" to highlight (in blue), then select "update selection". 3) Select "I Accept" for the software agreement and select 'continue'. 4) Decide if you want to restore the factory defaults, then select your choice (if you are reloading software for trouble shooting, select "yes"). 5) Select "yes" to continue to the update. 6) wait for the flash memory to update and be installed, then select "OK". 7)Your unit should now be successfully updated.
  12. Hi, I bought Helix lt in April 2018, since then I was very satisfied with this unit. Since almost 2 months, the Helix onboard expression pedal is behaving very random, being this the second or third time it happens to me: The expression pedal stops working for no reason. The switch toggle from exp 1/exp 2 works fine, I've tried switching presets, snapshots, switching from exp 1/2 , deleting Volume block and adding it again, new preset with volume block, etc. Im thinking also in a factory reset, cause this is very annoying. The worst part is that it happens while gigging, from one part of a song to another, the pedal stops working. I don't want to lose confidence on this unit but it's giving me a hard time. If I'm using it for swelling, well , it is a FAIL if the unit's expression pedal behaves randomly. I have external expression pedals, but using one doesn't fix my issue. The first time it happened to me, it lasted like 1 hour or so, this time I don't know. I just switched it off cause I was tired . I started to look on google hoping to know what was happening, but I think it only happens to me, since there's no other cases like mine in forums, at least. While digging I found out this thing has an optical sensor, but nothing else. Maybe that's the trouble, the damn sensor. Can you help me with this? Thanks
  13. I recently bought a used POD HD300 and I use the POD HD300 Edit software on OSX High Sierra with no problem. There is however an OSX update to Mojave and I do not know if I updated the OS would the POD HD300 Edit still work. Mojave is not mentioned in the supported OS list of the latest 2.03 (10/14/14) version of the Edit software. Is there anyone who has OSX Mojave with a usable POD HD300 Edit out there?
  14. Hello, I have a pod of line 6, model floor pod plus, and I would like to know if there is still driver and software for my pod, I want to connect it to the pc
  15. A quick note that I hope might be useful to others. I bought a Helix LT this week. The driver software loaded fine onto a couple of laptops but I couldn't get it to install on my main Windows 7 PC. The Helix showed up as a device in "Devices and Printers" but was reported by WIndows as unusable and that the driver had failed to load. It appears that my copy of Windows had loaded a generic USB device driver instead of the L6 software. Anyway, after several fruitless exchanges with L6 support, I found the fix myself. You need to go to the Helix device shown in Device Manager, click on Properties, click on Driver, tell it to "Update Driver" and install the driver manually from the folder: Programs (x86)/ Line6/ Tools/ Driver2 Archive/ Helix. Windows will identify the ".inf" file in that folder as the correct driver. Click on that and you should be good to go. I suspect it's an unusual problem inasmuch as one of my laptop installs was also Win 7 and went perfectly smoothly. Nevertheless, I hope this may help someone. Now I can get back to trying to get the Helix to play nicely with my DT25.......... Andy
  16. Like its predecessors, Windows 10 has a compatibility mode to allow users to run older programs written back when previous versions of Windows were the newest operating system. Right click on the app. Select "Properties". Click the Compatibility tab. Under the banner, a check box will appear next to the text "Run this program in compatibility mode for:" with the options in a drop down menu. The various Windows operating systems will appear, depending on the app. A more involved option is to install a virtual version of the old operating system of your choice (virtual machine or "VM") on your computer. This is different than dual-booting a computer, where the user divides/partitions the space on a single hard drive and installs a different operating system on each section, allowing the user to choose which OS is booted when the computer is powered on. The advantage with VM is the ability to run a program in the operating system that it was designed for in the first place. Windows 10 is compatible with Microsoft Virtual PC, a virtualization software that allows Windows users to run multiple versions of Windows, all the way back to Windows XP. This is a free download from the Microsoft Download Center. Microsoft provided a free copy of Windows XP to run in Windows 7 Pro. Pro versions of Windows 8.1 include Hyper-V to host alternative operating systems. Otherwise, Oracle's (formerly Sun's) VirtualBox and VMWare are some of the more common options available and are accessible for Windows, Mac and Linux users. Mac users can also use Boot Camp and Parallels to access alternate OS versions.
  17. Hi ! A friend give me a Mobile Key 49 to start playing keyboard but I am a true beginner in software and I do not know what to do. Do you know if a very simple and intuitive software (for PC, Windows10) exists to be used with this MIDI controler? Thank you very much for your help ! Max
  18. Hi Everyone, I do a lot of recordings, guitar and backing tracks. I've always done so with an external multitrack recorder. It would be a lot more convenient if I could record on my laptop connecting my helix via USB. I have tried this many different ways and gotten mainly frustration. I wish Line 6 offered their own PC multitrack recorder that was certain to work well with their products. What I wish would work, is like this, I plug my helix into my PC by USB, and plug my headphones into my PC (not my Helix) and pull my backing track into my recording software, play along and record. I have not been able to make this work. The only thing that I got working was plugging my headphones into my helix, playing along with my backing tracks, which sounds good, but the recordings sound crap due to latency. Can anybody advise me, is what I want possible?
  19. I have a PodXt Live and a JTV-69. Both really nice pieces of equipment!! However, I'm stuck with what's on them because I'm a Mac user and upgraded to High Sierra. Line 6 Edit for editing and saving my channel banks requires Java6 and even if you install it, High Sierra will start going bonkers with Java AWT errors when using it. What else can I use to manage/backup/edit my Pod Xt Live? Now, when it comes to Workbench HD, sure it all looks like it will work, but when it first starts up, it times out trying to download the presets. When I try to change body style or make some other change, it just freezes. This happens on multiple computers, one running Sierra and the other High Sierra. It just seems like the software quality and support has gone downhill. I can't make any changes to either pieces of equipment. Heck, I even tried on someone's Windows 10 machine and Workbench did the exact same thing, and I couldn't even get Line 6 Edit installed on it. To Line 6: Look, your equipment is great, it lasts a REALLY long time. But, you just can't forsake software when the operating systems advance. If you don't see it being cost beneficial to do so, then open up the software and allow the open source community to manage it. I spent my entire holiday trying to edit/customize my equipment settings and got absolutely nowhere. Any advice from out there in the ether? Any similar experiences?
  20. I love my new HX Effects but my back hurts from leaning down to edit it (nice job on the interface though). I'm an old man and hope to see HX Edit software before I pass on. Possible? I heard Spring 2018, which is where we are. Hello? Hello? McFly? Thank you.
  21. Hi All, I am looking for free DAW software and i found Cakewalk from Bandlab and would like to share this tip with you. So far, i think it's the best DAW software available for free. It looks very nice and does an amazing good job ! At home i am using it to record tracks directly from my Helix LT over USB. And it works like a charm. As i am fond of sharing tips and tricks, i wrote a small tutorial for installing and first use of Cakewalk to record directly from the Line 6 Helix (LT) You can find the tutorial here ! Hope you will find it handy en will enjoy it !
  22. Suggestion 1: A view which displays ALL Stomps + Snapshots As it is, it's much easier to edit on the unit itself. There are things that an app can do much better than a real hardware unit and vice a versa. Currently HELIX Editor isn't there yet. One of the current hassles is being able to view the settings for only ONE stomp or snapshot assignment at any one time. What would really help is if there was a view mode where the most salient information for EVERY pedal, and/or Snapshot was displayed all at once - at a glance. Since there is so much potential info that could be viewed ( and edited ) maybe some kinds of filter options or preferences would be needed in order to only show in this view the most salient information required. For example sometimes I need to be viewing and editing just the MIDI Controller settings for any pedal, another time all the effects bypass settings and another time the snapshots. There is SO much more potential GUI-wise for making HELIX HX Edit a fine and extremely productive tool for doing major work on HELIX - and at the moment as many have said it really IS currently much easier to edit on the actual unit itself. But as pleasant and cool as that is - there are many times when I want to be editing via HELIX Edit - and am away from the HELIX itself - even in another room - working remotely onto the HELIX via a computer over Wi fi even - and the app comes into its own. And given current limitations workflow-wise concerning MIDI Control aspects it would be really helpful of HX Edit came to the rescue. Surely one of the major things any music-making tool ought to strive at is improving the workflow of anything involving heavily used gear. https://line6.ideascale.com/a/dtd/HELIX-Editor-A-view-which-displays-ALL-Stomps-+-Snapshots/926664-23508#idea-tab-comments "add Option to show ALL setlists at same time": https://line6.ideascale.com/a/dtd/HELIX-Editor-Option-to-show-ALL-setlists-at-same-time/816921-23508#idea-tab-comments "Show Snapshots as 8 separate buttons not dropdown" https://line6.ideascale.com/a/dtd/HELIX-Editor-Show-Snapshots-as-8-separate-buttons-not-dropdown/864575-23508#idea-tab-comments View TWO presets at same time ( for copying or comparing settings etc... ) https://line6.ideascale.com/a/dtd/HELIX-Editor-View-TWO-presets-at-same-time/820657-23508#idea-tab-comments
  23. how do i register second hand podhd500 to be able to use the software pls thnx Hi There Bought this Pod few moths ago , got the monkey software but don't let me connect podhd500 cos it aint registered , so tried to register but doesn't seem to like it being second hand ... pls help thnx
  24. Hi everybody ! The Line 6 Software section (https://line6.com/software/) is actually unavailable but I really need the FBV Control software quickly. Is there another link to download the software please ? Thanks !
  25. I've looked for this answer and couldn't find it, so forgive me if I missed it. I've just downloaded the Remote software for Windows 10. But before I install it, I was wondering if there was a minimum amount of RAM required for its use, similar to other modeling software. Does anyone know? Also, I downloaded the driver (I saw the link on another post)--is that required also, or does it automatically come with the Remote software or upload when I connect to my amp? (I have a Spider V 120) It would be nice if there were clearer instructions on how to use this. I previously used the Line 6 AX2 212 (so Line 6 and I go way back), which was considerably less complicated, and there were much better instructions. I've already thought about returning my amp several times because of the lack of clear instructions and tutorials. I'm still not totally sold. I have until the end of January to make up my mind. I feel like Line 6 is driving away potential customers, particularly the analog "traditionalists". Cheers x
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